Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
lokasyonu güzeldi. Double yatakları diğer hilton otellerine göre küçük ve rahatsız.
Otelin konumu ve merkezi olması çok iyiydi Çok büyük bir otel olması ve kalabalık olması dezavantajdi. Ayrıca otel eskimiş.
her yere çok yakın ve merkezi olması çok büyük avantaj.
Bize fatura 1639 usd kesildi. Fakat kredi kartından fazla çekim yapıldı.Bunun sebebini ögrenmek istiyorum.
Merkezde olması sebebiyle gezilecek ve görülecek yerlere çok yakındı, otel çok temizdi, servis iyiydi. Hayır
Tari̇hi̇ bi̇r otel olmasi, konumu, şikliği, müşteri̇ profi̇li̇ Housekeepi̇ng pi̇yamalarimizi sürekli̇ koltuğa atti! İnsan katlar yatağin üzeri̇ne koyar bence
Odadan çok memnun kaldim
new york'un en prestijli bir otelinde kalmak bizim icin iyi bir deneyim oldu. otelin konumu da mukemmeldi. odamizin penceresi arka plandaki bir is merkezine bakiyordu, yani otelin en kotu konumdaki odalarindan biriydi. odeme sirasinda kredi karti sorunu yasadik, sebeini receptionistin acemligine bagladik.
bu devirde ve bu standartta bir otelde internetin standart bir hizmet olmayışı şaşırtıcı. Ücretli olan bağlantıda dahi 3-4 saatime malolan bir sorun yaşamış olmak benim programımı çok kötü etkiledi.
Location was excellent. I thought my room was way too small. I was in one of the 02 rooms and it was tiny. never stay in any of the rooms that end with 02. There was a gentleman in the library when I was there speaking on the cell phone complaining that his closet at home was bigger than his room. I asked to change out of my room and they said they were sold out. I will never stay at this hotel again unless I am shown the size of the room first. Otherwise, it was clean, good location and good staff.
staff was outstanding comfortable room, if small great location older building with slow elevators :) small room (but it is Manhattan!)
Delightful. Very kind staff, lovely room. Very good value at just over $200 Room seemed a bit humid
Everything... great hotel, great location!
Accomodations and staff were wonderful. Location is convenient and in an extremely staff area.
Conveniently located,comfortable,pleasant stuff.
Location, Location, Location! Great mid-town location, steps away from shops, theaters and landmarks. Friendly helpful staff. Comfortable room although very small bathroom. Great restaurant! Small bathroom.
Our stay at the Iroquois New York was absolutely fabulous. From the moment we arrived, we received excellent service from all the staff. The room was very clean and well appointed. The location was perfect. Vanessa, the concierge, was absolutely amazing; not only did she provide excellent recommendations for restaurants and attractions, but she went the extra mile in assisting us with obtaining a metro card for the subway. We will certainly recommend the Iroquois to our friends and plan to stay here again for our next visit to New York!
Cosy and comfortable The ventilation in the toilet is noisy.
We arrived early and our room was ready. We were able to check into our room early which was very much appreciated after traveling all night on the red eye. The staff was friendly, attentive and the hotel was charming and very clean. Great location to everything. We really enjoyed the Lantern's Keep downstairs.
It was clean and comfortable, beautifully decorated, quiet, friendly and helpful staff, excellent service - from doorman to housekeeping to room service,, conveniently located, cozy lobby and library - in short - a gem of a hotel. Will definitely return!! Absolutely no complaints!
The staff was absolutely amazing. Especially Rocky and Jenny. They were friendly and helpful and always with a smile. The rooms are kept well and are comfortable. The hotel is centrally located so most activities are in walking distance. I will stay there again when I go back in a few months. Everything was great!
looby in bar olarak kullanilmasi,oturacak yer kalmadigi icin otel musterisine lobby de bekleme ve dinlenme olanagini ortadan kaldiriyor
Merkezde görülebilecek ve alışveriş yapılacak yerlere yakın olması,minimal iç dekorasyonu , yeni renove edilmiş olması Akşamları lobinin daha iyi düzenlenmesi
Yeri̇ time square'i̇n merkezi̇nde,personel gayet i̇lgi̇li̇. Odalarin küçük olmasi dişinda herşey gayet i̇yi̇
konumu guzel, temiz calisanlari daha profesyonel olabilir
otelin dizaynı ve yeri çok güzeldi.küçük bir otel olmasına rağmen bence tercih edilebilir. king oda istememize rağmen queen oda verildi.gerçi fiyatda indirim yaptılar.ama odalar gerçekten küçüktü.king oda olalarak özellikle belirtmenizi tavsiye ederim
lokasyonu harika,merkeze yakın.metroya ve yeme içme yerlerinin içinde.fiyatı uygun. odalar ve tuvalet inanılmaz küçük,
Yeri broadway ustunde 5th caddedeki luks magazalara cok yakin merkezi ortalama ustu bir otel,gayet iyi amerika ortalamasinda Havalandirma sistemi eski ve problemli geceleri cok gurultuluydu,
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
thanks for the great service.
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
Oda cok kucuk valiz acacak yer ve dolap yok yatak ustune koyabildik
Otel yeri itibariyle, temilzligiyle ve rahatligiyla butun beklentilerimizi karsiladi. Altinda hos bir gece klubu olmasi da diger onemli bir artisiydi. Bir sey soylemem gerekirse bu otelde bir kez daha kalabilirim. Koridorlarinin dar olmasi girisindeki ambiyansla pek ortusmuyordu.
Temizligi ve konumu Kapi̇lari̇n aci̇li̇m kapanmasi̇ buyuk gurultu yarati̇yor.
Özellikle "concierge" çalışanı çok bilgili ve yardımseverdi. Otel personeli güler yüzlü ve yardımseverdi. Otelin bulunduğu yer çok güzeldi. Otele ulaşım ve otelden diğer yerlere ulaşım çok rahattı. Uzun süreli konaklamalarda odaların küçük olması sıkıntı yaratabilir.
otel cok guzel bir konumda,guleryuzlu personel ve temizlik super... otelin girisi cok kasvetli biraz daha genis bir entry yapabilirlerdi..
Hem benim ve hemde eşimin kredi kartından otel ücretini almışlar, umarım bu hatayı düzeltirler.
Location Too noisy
Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee. Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
Location Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
Place, location, access, and security
The location was ideal as it was close to tourist attractions. Lobby was beautifully decorated for Christmas and had a very festive luxurious feel. The rooms however were comfortable, standard but clean and gave Bath and Body Works as complimentary toiletries which was a nice touch. Staff were also friendly. Chargable WIFI - We live in a day and age where communication abroad is important to some. Free WIFI should've been included with the room as it wasn't cheap to book here and would be nice if it was complimentary like other hotels in the area. Also we stayed in room 754 where the air con fan wouldn't switch off (in December)!
Great Location and wonderful people made this place worth being in NYC!!! Nothing...
The room was clean and the beds were comfortable. The location was excellent for our needs. The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Noise from nearby club was very present in the room every night until 2AM
Location 1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!
Perfect location. Great value for money.
The location just off Times Square was fantastic. The breakfast was excelent and facilities wee great. we would definatly go again
The decor was really cute, nautical themed! The bed was comfortable and we were able to actually sleep three in the middle of Time Square with one queen on the bottom and a double (I think, that or a twin, but it felt a little bigger) on top! A short walk to the theatre district and close to all the hustle and bustle, but nicely contained. The breakfast was included in our price and it was actually worth it, there was a wider assortment than I usually see in hotel breakfasts and it was served until noon when we were there. I would say overall the amenities put us over the top for the trip. If I had to stay in the middle of the city again, I'd definitely try for this hotel again. There was a few small areas in the room that were peeling and I think a different ladder to get to the top "bunk" would be safer. The tiny metal rungs were a bit precarious (maybe something slightly slanted with larger steps to get up?).
The bed was very comfortable. The shower was great. The room was very small - but fine for my purposes. It would be too small if you needed to spend a lot of time in it for any reason.
Excellent central location for sightseeing and while the rooms are cozy, they're more than enough. With NYC to explore, you only need a bed to rest your weary head in! Paid just over $900 for 5 nights for the room which is great value for money. Booked a petite room with a double bed and were offered a free upgrade to a standard room with twin beds. Staff were really friendly and happy to chat over breakfast - I personally prefer that to formal hotel 'attentiveness'. Found no issue with the breakfast area - stayed Thanksgiving weekend and were having breakfast around 9am. It was busy but manageable and staff would clear an area asap.
The decor was cute. When we went to check-in, the person at the desk couldn't find our reservation (which we placed through Kayak). So he had me show him my confirmation email via my phone. Okay, sure, that's fine. But then he made me email the confirmation to his personal email because he said their accountant would need it.... It was bizarre. I checked that confirmation email up and down later on to make sure there was nothing he could use to steal my identity or commit credit card fraud. Anyway, forwarding my confirmation email to the clerk's personal email just seems very messy and unprofessional. He also charged an additional $25 to my card "in case of extra charges". When I checked out, I did not receive any notice about extra charges. A week later, I still do not have this extra charge back. The wallpaper in the room was peeling. The bed was definitely not the typical comfy hotel mattress I'm used to... it was very firm and the pillows had rough and cheap feeling cases. The bathroom set up is weird. The shower, toilet, and sinks are all exposed to the room. There is a sliding mirror that can either cover the toilet or the shower... not both at the same time. If you like privacy when you use the toilet, this may not be the place for you.
had a lovely time in hotel the best thing was you were aloud smoke in your room
The location was very convenient, the bed was super comfy, and the price was rather reasonable compared to the other hotels in the area. The evening pool "party" was a little scandalous, there were some questionable things happening, definitely not a place to take the kids! The front desk staff wasn't rude, but they were not very friendly either.
Clean, comfortable room. Excellent comfortable bed Differing abilities of staff to book taxis. One said "Come to the front desk shortly before it is needed & we will call them." When we did this we were told to go down to Times Square & hail a passing Yellow Cab.
I am not a big fan of being in the middle of Times Square, however Room Mate Grace has a very cozy, boutique feel, which I love. The staff are friendly and I love the design details (ex: dimmer switches!) of the rooms. I am looking forward to staying at Room Mate Isabella in Florence in a month!
location was fab and staff really friendly room was smaller than expected but it was what we needed
Excellent location in the middle of the time square... the staff were so nice and helpful and gave us very good advices. Rooms were so clean and comfort. It's the best option if you are looking for a good location and convenient price .
Very friendly staff. Very nice room. Breakfast was good. We particularly liked the 24/7 swimming pool: very cool at nights, with music from a DJ and drinks from the bar. There were no hangers in the room to dry the towels after showering.
Location. First night we stayed in a room facing the street, and couldn't sleep because of the continous thudding noise (caused by the vehicles going over the steel plates covering the construction work). They offered us another room (and 10% discount for the whole stay a gesture we appreciated). The new room was quiet, and we had a good rest. At the checkout, I realized that the discount was applied to 3 nights instead of 4 (I am sure it was an honest mistake). I tried to explain the situation to the clerk, but she acted indifferently, and I didn't have the time/energy to escalate it. Otherwise the staff are very professional and helpful.
It's central position to the city. Some of the staff were unhelpful and it was in need of a complete good clean. The rooms were very dull and could do with a refurb!!!!!!
Wonderful pleasant staff. Very helpful and inviting. Great location to everything!!!!! Clean, and good enough size for what we needed. Slow elevators
The staff was very polite and helpfull.
Close to times square room very hot. No A/C or other room temp controls. no ice machine
It's very close to Times Square! But that is not really a plus since everything in New York is readily accessible via subway. Daily maid service was nice. Smelled musty, no amenities, not enough outlets to charge electronics like cell phones and laptops. Also there were bedside lamps but they were not plugged in and when we looked there weren't any outlets!!! When I return to NY I will definitely stay elsewhere! Mildew noted in the bathroom. And the place really needs to be renovated.
Location was good. But, I expected more from a 2-star hotel and even at the price offered. The staff were not unfriendly, but seemed a bit perfunctory. Perhaps overworked. Main complaint was that I was given a 2nd floor room on street side and there was construction outside the window till 3am the night I stayed. There was only a window air conditioner that worked well. However, it meant that there was not closing out the sounds from the street. Otherwise, the pillows were ok, but the bed was very hard relative to many other hotels I have been to. Second, the water in the shower had very low pressure, took a long time to get hot, and the diverter was whining the whole time. In comparison the sink had good pressure and heat. But, the plug wouldn't stay put making shaving with fill sink a problem. Lastly, there was a chair in the room, but no desk configuration other than for using the dresser as a makeshift desk.
staff was very helpful and courteous; very comfortable beds; housekeeping did a good job would have liked a hairdryer in the room and coffee available
The room had enough floor space to pace around in without being cavernous. It was clean and comfortable. A good deal for the location.
Convenient locaton and good value; free wifi No kettle to make tea
location street noise when we were on the 2nd floor
Times square was right round the corner, and there were plenty of nearby dining options. The staff were rude, the room smelled, the cleaners only made the bed and left rubbish in the room, the noise late at night meant we didn't get a wink of sleep, and they charged us to store our luggage. Also, security is not great, as they make you leave the key at the front desk each time you leave the hotel, and don't require ID to pick the key up.
The proximity of Time Square The window left all the street sounds, a chance that we have the air conditioning.