Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings
Friendly, helpful staff. Bad view out of room 733.
minibar was loaded with choices deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
Convenient and close proximity to our corporate office.
Staff was amazingly attentive. No ice on floor
Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
Old shower and bathroom
I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.
The location is great. The bathrooms are nice. Internet worked well. However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
Odalar yeterince büyük. Şehrin iyi bir bölgesinde. Banyo ve tuvalet oldukça eski ve konforsuz. Yatak odasına dışarıdan çok gürültü geliyor. Pencerelerin ses izolasyonlu olması lazım.
çok yardımcı güleryüzlü,temiz,odalar süper buyuk cok geniş,banyolar çok güzel,konum süper yerde empera stade binasının alt sokağı. hayır olmadı.hersey cok güzeldi.Asagıdaki cafe de kahvaltılar süper 10 numara,sahibi işleten Türk,cok yardımseverler ve konukseverler.Akasm yemeği kesinlikle bir aksam orda yenmeli Şefleri 10 numara yemek yapıyor.Manyı süper.
booking com'dan sigara içilen oda rezarvasyonu yaptığım halde (45 gün önce) otele gittiğimde,no smoking roomm verildi.
Clean, Good location Broken front door.
Excellent location and great hotel for the price (subway stop right outside) Very helpful staff (especially in the restaurant when I was dining with my two year old) Beautiful view of the Empire State Building from our window Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Friendly staff went out of their way to make our late valentine's day getaway special, moved me and my girlfriend to a higher floor, and gave us a box of chocolates and a card. Room was extremely clean, a little small, but nice nonetheless. I will definitely stay again! Room was a little small, but the cleanliness absolutely made up for it!
I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area. At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
Price. Location. Modern. Clean. Small. Old. Slow checkin.
The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
I have stayed here numerous times throughout various trips. All the staff members of the hotel are very nice, helpful, and show they care about you. Cleaning staff is very very nice, front desk is amazing. They have a great breakfast staff as well. The hotel is right next to a subway station, but you don't see the lingering subway station people. If you get a city view it is wonderful. Very centralized to NYC. You are close enough to Time Square with shops close. Small rooms, but it is NYC you can't expect much more. If that is the only negative thing about your stay then you have no worries!
ALL of your front desk staff could use better training in professionalism and courtesy.
Alex at the front desk was most helpful in assisting me with a reservation problem,
Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel. A bit disorganized with the luggage holding process and the lobby lounge should be open later during the summer. The hotel has very nice outdoor space which is rare for hotels in that busy area and could get better use. Got back from concert at 12:30 and had to look for a bar/pub to have a night cap.
La posizione spettacolare! La vostra dalle camere ai piani superiori è davvero incredibile. Le stanze, considerando che siamo NY abbastanza "umane" per il rapporto qualità prezzo. Alex alla reception è stato formidabile! Abbiamo dimenticato un oggetto e lasciando un messaggio alla loro segreteria ci hanno ricontato immediatamente per avere istruzioni. Insomma davvero buono. Provate a vedere se trovate degli special price
Easy check in and out. Validate for parking nearby. Check with parking garage. Small rooms but typical for NYC hotels
otelin yeri ulaşıma kolay otel çok eski renovasyon yapılmalı koridorlar bile eski kokuyor ancak yer için oteli satabiliyorlar bnce yine kalacağım ama çok eski ve fiatı hak etmiyor receptıonda çok agır eleman çok az
otelin yerinin merkezde olması odada internet baglantisi yokdu
Konumu muhteşem. Odalar eski ancak odada fazla vakit geçirmediğimden sadece uyumak için odayı kullandığımdan çok da rahatsız etmedi.
otelin en güzel yanı bulunduğu yer.. sigara içilmez oda ayırtmama ragmen sigara içilen oda verildi ve maalesef değiştirilmedi. Odadaki koku çekilir gibi değildi.
Merkezi olmasindan baska bir ozelligi yok. Odalar yenilenmeli. Hayir olmadi.
orta kalitede bir otel.fakat çalışanları daha başarılı merdivenleri moral bozacak şekilde bakımsız
Merkezı olması çok önemliydi. Ancak çevresi çok gürültülüydü. Gece gündüz sürekli gürültü vardı. Özellikle sabahın erken saatlerinde baslayan gürültü saglıklı bir uyku uyutmuyor. Camları ses gecirmez cam yapılırsa bu sorun çözülür. Temizlik konusunda odaya bir sozum yok ama banyo temizliğine çok daha fazla özen gösterilmeli.
şehir merkezinin tam içinde olması nedeniyle oda ve yatak biraz büyük olsa daha iyi olurdu.
Genelde herşeyi ile güzel bir otel . Fiatları biraz yüksek olmasına ragmen kahvaltı verilmesi çok büyük rahatlık saglıyor. Hayır
Location of the hotel is very good. Breakfast is ok, as expected from a 2 star. Very noisy at nights. Was not able to sleep at all. I couldnt believe the noise coming from the street, every single day the same thing. Also, the room was not clean at all. The dust on the heater, stains on the mirrror was unbelievable. Also noticed that the room floor was not cleaned at all during our stay. I believe it was cleaned maybe a year ago. Bed was large, but not comfy. a/c was not working properly and was very loud.
While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a me...
My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.
We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction...
Our stay at Residence Inn was actually better than expected. The staff was very friendly and helpful. Even the maintenance staff always said hello and had a smile. The breakfast was good and they even provided a light supper which our family took advantage of. We would definanty return. P.S. Our City View rooms on the 27 floor had an outstanding view.
I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!
The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.
We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down. Clean room. Prompt service. We'd stay again.
The hotel was very clean and had all the conveniences. Bed and bedding was great. Close to Times Square and our room had a spectacular view of the Empire State Bldg. Caution: If you have a vehicle, parking cost almost 25% of of nightly stay.
This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.
Excellent TImes Square location for weekend stay .
We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!
Clean, spacious and very nice room, close to Times Square. Complimentary breakfast and afternoon light dinner was a plus. Would recommend, and visit again.
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Clean rooms, Small rooms
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Items of our luggage were stolen
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Merkezi olması, uygun fiyat olması, temiz, küçük bir otel olması. Kafenizde daha çok çeşit olabilirdi, normal çay bile yoktu.
lokasyonu iyi, merkezi bir konumda, temiz, sabah kahvaltısı çok sınırlı, çeşitlendirilmeli.
Oda iki bina arasına denk geldiği için camlar fonksiyonsuzdu. Işık girmeyen bir odada kalacağımız bize rezervasyon esnasında bildirilmeliydi. Değiştirmek istediğimizde boş oda olmadığı belirtildi. Otel çalışanları turistik yönlendirme yapabilecek , tavsiyede bulunabilecek yeterlilikte değildi. Kahvaltı yeri ve sunum kötüydü.
Otelin yeri cok merkezi ve etrafında gerekli hersey bulunmaktadır. kapısının yanında metro duragının olmasıda oteli cok kullanıslı yapıyor. odalar kesinlikle cok ufak degil. banyo, yataklar eskimis degil. kaldıgım 5 gundede hic asansor problemi yasamadım.
Lokasyonun merkezi olması en iyi özellikti. Otelin kahvaltısı beklediğimden çok çok iyiydi. Oda manzarası veya odada lüks sınıfına giren bir beklentim olmadığı için odadan da memnun kaldım.
i was glad to find out that each floor had a kitchen as well. friendly staff and guests. good, safe and central location. good to spend the night. smells a little stale. do not expect any luxury. it was a little difficult to get my two big suitcases inside becaus of the few steps at the entrance and double doors.
Relaxed style Staff very helpful
the location is great because I love Bryant Park. Old hotel, but redone kind of modernish. They should have left it old. We had a tiny room that looked out on ugly air conditioners from the other building. I had always dreamed of staying there but was very disappointed .
The bedroom was very spacious, well fitted out and quiet. The bed was exceptionally comfortable - the best hotel bed we have slept in. The location at Bryant Park, a short walk from Times Square was unbeatable - nice quiet area but so close to all the noise and action. The hotel dining room (Koi Restaurant) was out of our budget, as were the room service and mini-bar pricing. A good job there were so many alternatives nearby. I can't remember ever having to go out to breakfast before!
The room was very large for NYC and comfortable, with a great view. We were upgraded to a suite, at no extra charge because we had an extra person.
the style of the room they charge more for a 2 bed room because according to them we booked for one bed room. They added 100$ more per night.
Very central, close to everything in NYC, they upgraded us to a junior suite for free. Even if our room was a junior suite, we were on the 5th floor, with an bad view on the AC ventilation (very noisy at night).
the location of course, the room with the view of the park,the complimentary wine in the cellar the first room was extremly small-we had to upgrade,also while the room was clean what quite often gets overlooked are the dirty finger/hand smudges on light switches,on door frames , door handles etc.I had to use a soapy washcloth to wipe this all down plus the surface of the leather seating
I love this hotel. The tech needs a minor facelift. I love the USB ports in the plug ins and alarm, but the Apple connection stuff is a decade old and Apple always changes their stuff just enough that you have to keep upgrading random toys like iPads, which sucks because even an old iPad can do some basic stuff like watch Netflix and control your AirPlay Spotify and those things, which is way more valuable than if you buy an app for a buck and you play it for a week and then check a month later and its third on your list for storage used. So certain things I've had to upgrade and now I'm a plugin short, which is a super first world problem sounding issue. Just sayin', the whole thing seems fishy to me. This hotel is nice. I'd absolutely stay there again, and there's a Blue Bottel coffee like 3 doors down, which is nice because New Yorkers are an amazing group of people that I love, but they don't drink good coffee. There are Starbucks everywhere and they always taste burned (burnt?) to me. Blue Bottle is a bit pretentious, but when you're a great coffee in a great city, you're winning. Also, Bryant Park is across the street from the hotel, and they do a bunch of cool little concerts and stuff in that park, and they keep it clean and there is a solid brunch place in there and a Grill. Oh, yeah, and the elevators at the hotel are some weird cross between a coffin and a bad 70's porno shoot. It's really dark and there may be velvet on the walls, but it's too dark to tell. If you're in there with another person, it's a little tight. A person or two with luggage? Really tight. That's a hard one to fix, though. You'd be out of commission the entire time because it's the only way up. Maybe just brighten it a little bit. The bar downstairs used to be solid and I bet still is, but I didn't go down there this trip. It is Friday night and I just wrote that. That is not a good life sign.
Location, location, location. The size of the room was a major plus point. We were pleasantly surprised with the huge terrace space given to me (room #1401) and though it only had a partial view of the park, it was quiet for a midtown manhattan hotel. The entertainment planner Katherine was very patient and friendly and she managed to book reservations at Jean George and Gramercy Tavern for dinner and lunch respectively. I stronly recommend the higher floors as there are fewer rooms the higher you go, hence quieter. I think there were only 6 or 7 rooms on my floor. The doorman / bellboy was helpful with luggage and getting cabs. On check out day, there were few cabs available and doorman flagged a passing private limo for us at reasonable rate of US$85 to Newark. Will definitely return to this gorgeous Quintessentially manhattan hotel. not applicable
The hotel is in a great location and our room was much bigger than other hotel rooms I've stayed at in New York. The bed turn-down was too early - before we were back from being out in the day and even when we requested a second turn-down it didn't always happen.
Very central hotel, convenient for a city trip Didn't think that the hotel had enough amenities - Bars and restaurants
Great location. Rooms are decent size and clean.staff was friendly Hallway is very dark at all times
New York'un merkezine gelmeyi düşünen bir iş insanı iseniz, hiç düşünmeyin, oteliniz bu.
oda çok küçüktü, bavullardan sonra yürümek için çok güçlük çektik
lokasyon çok soğuk ve küçük odalar
şehir merkezi oluşu.empire states e yakın. restaurantlara yakın booking.com da rezervasyon yapılırken resimde gördüğüm otel odaasıyla alakası olmayan bir odayla karşılaştım oda o kadar küçüktüki içine sadece yatak sığmış adım atacak hiç bir yer yoktu kapıyı açar açmaz hemen yatağın üstüne çıkmanız gerekiyor.... camı açmak için yatağın üstünden öteki tarafa geçmeniz gerekiyor.çok kötü ..çok korkunçtu.. daha sonra anladım ki ellerinde sadece bu oda varmış..
5.cadde üzerinde her yere yakın ulaşım süper çok temiz
Cok temiz, konumu cok iyi ve calisanlar cok saygili. Timesquare ve Cenralpark a cok yakin. Yemek problemi yok.
Yeri cok iyiydi ; kahvalti da fena degildi Internet cok yavasdi.
Personel güleryüzlüydü, yardimci olmak i̇çi̇n eli̇nden geleni̇ yapiyorlar. odalar çok temi̇z. Fuar alanina yakin olmasi nedeni̇yle terci̇h edi̇lecek bi̇r otel. Odalarda mobi̇l telefonlarin çekmemesi̇ sikinti yaratiyor. bu nedenle i̇leti̇şi̇mde problem yaşaniyor. fi̇yat daha uygun olabi̇li̇r benzer özelli̇kler daha uygun fi̇yatlarla sunuluyor.
Şehrin konumu güzel. Fiyat, konum, temizlik açısı bakımından çok avantajlı. Oda minibarı boş ve otelde otomat bulunmuyor. Otelin karşısında bakkal mevcut ancak gece için sorun olabilir. Klima ve tuvaletteki havalandırma çok gürültülü. Ancak bu amerika için normal bir durum.
otel merkezi yerde oluşu iyi resepsiyonda semin dışında tüm çalışanlar duyarsız kahvaltı çalışanları iyiydi yer olarak iyi odamızın ısıtma sistemi çalışmadığından oda 3 gün çok soğuktu tamir 3 günde yapılabilindi .booking com dışında aynı otelde 7gün daha kaldık otelde kaldık okula yakınlığı dolayısıyla