Odalar çok temiz ve conforlu, kahvaltısı yurtdışındaki birçok otelden daha çeşitli, Odalarda ücretsiz wireless ve hatta her odada laptop hizmeti bile var.
odaların ve otelin dizaynı gerçekten çok güzeldi. banyosu da yeterli seviyede güzeldi. aslında fiyatına göre çok da iyi bi otel değil. lobisi yok.konumu iyi ama daha uygun fiyata daha iyi konumlu oteller var.
American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Very good location as we were travelling from Atocha Station, also near the galleries, comfortable rooms.
The breakfast is fabulous and very generous absolutely worth it. The location is ideal, retiro park, reina Sofia museum, thyssen museum, botanical gardens and other attractions are all within a ten minute radius and the concierge is very helpful. The pillows are a bit hard and the room I got had no view except to other windows, but to be honest the rooms are impeccable and comfortable.
pleasent, clean rooms
everyone was friendly and helpful rooms were clean
I had a very comfortable bed and I was able to relax in my room. The breakfast was very varied. The staff were very professional and helpful. Breakfast was a little dear in my opinion.
A room with more space and "class" than I expected for the price. Very comfortable bed. There was a fee charged to use wifi in the room, or the computer in the lobby.
Close to some tourist attractions
Location and value The noise from Aircon tubes
Hotel muito bem localizado, excelente relação preço x qualidade! Recepcionistas muito atenciosos!
Nothing stands out Not really close to the places it said it was close to. A bit out of thw way. Outdated decor. Very noisy staff in the morning and very noisy in general.
Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk. Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room. Everything in good repair, but decor a bit dated.
Optimize the sinalization. It's no easy to find the hotel who come from Metro or Bus.
Globally, everything was excellent. The reception staff were not able to provide us clear informations about madrid or on how to get there. as well as point us some specific restaurants in the map.
Lots of space in the room, free wifi Warm water wasn't very warm at all.
Do design da Iluminação e do conforto do Hotel
Modern and relatively large designer rooms Breakfast is expensive and not so good
This hotel has a really good value for money. When my husband and I stayed the accommodation included free mini-bar (non alcoholic drinks and beers) and wifi internet connection. Most of the staff in the hotel offered a very good service. The hotel location is good if you come by car, but is you have to rely on public transport this hotel might not be convenient - the nearest metro station is located aprox 15 minutes walking distance . Also, in despite of being a new building and having big spaces, it didn't have a sauna or swimming pool only a small fitness area.
Very spacious and comfortable room, friendly staff, free wifi. Excellent breakfast. Great value for money.. Only a 10 minute taxi from the airport. A little far from resturarants, shops etc especially quiet on weekend, but bus stop to city is nearby.
Clean rooms, good breakfast and conformable parking. Some problems about the internet connection in the rooms.
Nice design, attentive person
I feel confortable in this hotel... Its new and very clean...Theres a Free Wi Fi internet which is very helpful for the traveller...Staff are helpful........ The design of the hotel is nice...Recommended for budget traveller..... This is perfect for me! They dont have shuttle bus from the airport...
Yer olarak çok iyi Parque Retiro ve Latina bolgelerinin ortasında. Otel cıkısında saga veya sola giderek farklı bolgelere rahat sekilde ulasabilirsiniz.
Otelin özellikle modern mimarisi ve iç dekorasyonu etkileyici. Konumu çok merkezi ve civardaki aynı kalitedeki otellere gore fiyatı olduköa iyi. Bekledigimden fazlasını buldum. Bozulmasın yeter.
DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END, ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.
the good location I was deeply disappointed by the size of the room, and the fact that it needed a good refurbishment. I felt I paid I very high room cost for something that didn't warrant it. My guide book had said the Villa Real was a deluxe hotel; perhaps I was just given the worst smallest room on the top floor.
friendly staff. When I needed to call an ambulance for my husband who was unwell they were efficient and helpful a bigger restaurant for the evening would have been better.
The location and friendliness of the staff was excellent.
It was a lovely hotel with a helpful staff. Great location across from the Prado Museum. You can walk to all attractions. The room was a great layout with a sitting area downstairs from the beds. Restaurant/Bar were excellent. Hotel provided a complimentary bottle of wine upon arrival. They have a free computer if you need the internet. They also provide a CD player in the room. Wish I purchased the CD of Spanish music. Would highly recommend this hotel.
only location next to del prado museum and park The hotel must be 3 or 4 star and doesnt look like 5 star and it is too expensive.The bathroom was small and terrible and after a shower water pours down,the WIFI too slow and only free for 1 hour.
The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge. Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
The welcome bottle of wine and flower and the fact that the maid service was efficient. No on site swimming pool.
location and its was realatively clean poor facilities no pool,no proper bar, limited seating in restaurant,staff didnt speak english and were not helpful
Room design was exactly I expected from photo. It had sitting area at few steps donw form bedding area, with sofa and coffee table wtih freash rose in the vase, gave more relaxing space after sightseeing in busy town. Hotel gives upscale/rustic/cosy feeling all together. Front desk personnel,porters, and door men were all nice. Location is great for sigtseeing and dining. A bar next to hotel was nice to visit for small drink or tea at late night too. Bathroom was clean but had a strong oddor (smell like sewer). Also, one day we were back to room duing day time to take a break from sighseeing, the noise from outside (from either roof or pipe repaire) was very loud. So we went back out to sightseeing.
Great view and beautiful suite on the 5th floor
The friendly reception and needs all met in a straightforward way. We had a nice quiet room.
The price, the staff was very informative and a free shuttle from the airport to the hotel. The hotel was too far for me for sightseeing and museums
Great rooms and free internet access, laptops in rooms, excercise bike too which is great and different, also a great shower, breakfast and an ipod dock..also free shuttle bus, oh and food in restaurant was delicious NA
Close to airport. Not near anything, in middle of residential area next to highway. Beds not to comfortable and mattresses had some sag. Stayed in family room. Restaurant does not serve dinner until 2030.
Clean room, wi-fi free, close to the airport Shower doesn't working
It's realy close to the airport making it suitable for an early morning flight... not much else to say.
close to the airport, free internet price/quality rooms were quite "worn out" restaurant was terrible shower did not work properly temp in the room was close to 30 °C and could only be modified from reception
hotel needs renovation. e.g. carpets in the hallways... shower is innovatiive but difficult to use. took me several minutes to figure it oout..
very clean, friendly staf and a good price, close to the feria
hotel was close to the airport, which is why I picked it. I have stayed in another hi tech hotel in Madrid (Petit Palace Posada del Peine) which was very good. This hotel does not deserve 4 stars. The large letters "tech" on the roof did not light up, the bedside light didn't work properly and the shower had broken dials and the jets didn't work. Hardly "High Tech". The restaurant was booked by a group and we were told we would have to eat in the bar. Generally a lack of maintenance and care, maybe because most customers use the hotel as a stopover for the airport and only stay one night. Very very disappointing.
Chose it for just one night because it´s close to the airport. Great service, within 5 minuters after call the shuttle to the hotell arrived to terminal. Nice staff, nice rooms and bathroom, free internet and wifi. Great breakfast buffe. Never had time to try pool and other facilites. ---
çok merkezi ,temiz ,fiyatı uygun bir otel yeri çok güzel her yere çok kolay ulaşım sağlıyor.
Otel sonderece merkezi bir yerde. Yürüyerek bütün şehir merkezini dolaşabilirsiniz. Tek bayan olarakta hiç bir sorun yok!! Hemen ana caddelerden birinin üzerinede olduğu için, sabah erken saatlerden itibaren biraz gürültü oluyor.
Merkezi konum, fiyat / kalite oranı Kahvaltı için daha makul fiyatlar istenebilir.
Odanin temizligi,konforu, ambiansı gayet güzel, metro ile ulasimi kolay, merkeze yarim saat yurume mesafesinde. Merkeze cok yakin olmamasi, tum personelin ingilizce bilmemesi ve genel sorular icin resepsiyonda bosta eleman olmamasi, eleman azligi
Yeri̇ çok güzel.gran vi̇a ya 2 nolu otobüsle gi̇di̇p dönmek çok kolay.nazi̇k ve i̇ngi̇li̇zce bi̇len personeli̇ var.
En cok havaalani ulasiminin kolay olmasi ve sehir merkezine yakinligi hosuma gitti. Odalar biraz kasvetli, personelin hepsi ingilizce bilmiyor.
Fiyat / fayda dengesi gerçekten müthiş. Bunda belirleyici olan temizlik ve metroya yakınlık. Bu fiyata şehir içinde otel bulamazsınız... Yastıklar rahatsız.
Büyük ve rahat bir otel.Odaları ve banyoları düzgün ve geniş.Ulaşımı kolay.Retiro parkına yürüyerek gidilebiliyor.Yakınlarında pek çok metro istasyonu var.Özellikle erken çıkışlar için hazırladıkları kahvaltı paketi son derece yeterli. Kahvaltı salonu kasvetli bir ortamda.Daha ferah ve aydınlık olsa bu otele daha çok yakışırdı.
temiz ve rahat oda. merkezi yerleşim. oda küçük olmasına rağmen yeni ve rahat hissetiriyor. kettle olmalı odada.son sabah, pazar sabahı otelde 9.00 da gürültü başladı, 10.30 a kadar sürdü. Resepsiyonu arayıp bildirdiğimde bakacağız dediler, sonra gürültü kesildi ve arayıp gürültünün kaynağını bulamadık dediler, hiç samimi olamdı bu. Halbuki o sabaha kadar süper bir otel olduğunu düşünüyordum.
odaların ve yatakların temizliği merkezeve metro durağına yakın olması
Fantastic, we generally dont spend that much money for a hotel but after a terrible experience the night before, it was worth it!
I loved the hotel, the look of the outside and the entry. The service is not what I have experienced at other Ritz hotels. The rooms were dated.
Old world charm and location. Great lobby and dining rooms Room furnishings and hall carpets need refreshing
The room The location The general ambience We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.
The pleasure that a very comfortable and opulent hotel can give. The reception rooms are magnificent and staff and service were excellent, as you would expect.
The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from. Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.
We liked this hotel very much, luxury. Staff was very polite, we arrived 13 p.m., check in should be 14 p.m., we were offered to wait 20 minutes and offered drinks free of charge. In room we also found compliments, it's very nice, when you arrive. Buffet breakfast costs 30 eur per person.
The location, comfort and style. We stayed at the hotel 7 days and the 4th day we had to ask to vacuum the room. Only one arm chair fitted into the small room we had. Cleaning inconsistent. Not much selection at breakfast even when it was very expensive.
Hotel staff were fabulous ,location excellent As long as you dont mind a bit of faded grandeur and pink wardrobes an excellent choice
Staff was delightfully enthusiastic. Setting was beautiful!
Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again. Restaurant closed during middle of day. Rooftop lounge closed during my stay.
lovely style and comfort, great location. no breakfast
Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards. The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.
Staff was friendly, helpful and spoke English. Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.
I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
Located right at the centre. Helpful staff. Nice room and bathroom. The main street is very noise, evening time especially; a better soundproof windows would be a great help.
The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building. Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!
The room was lovely and in a good central location. The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.
Location, Design, Bar Staff, Bathrooms, Room Size Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean. The room we had was on Grand Via and it was exceedingly noisy all night.
The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel. The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.
The staff were very helpfull and the cleanliness of the hotel was excellent The lighting in the room could be a bit better but not a major problem
Yeri çok iyi
şehrin biraz dışında..fakat altından metro geçiyor..şehrin merkezine metro ile 20 dakikada ulaşabilirsiniz.Fakat otelin kasvetli bir havası var..Yani soğuk bir havası var...bu yüzden pek içime sinmedi...otel çalışanlarıda çok somurtkan...
ilk karşılama ve otelin konumu internet sınırsız ve ücretsiz olduğu halde internete bağlanma konusunda sıkınıtı yaşadım. ayrıca bu konuda yeterli bilgi de verilmedi.
I did not stay really long as i was just overnighting and leaving early next day but I found hotel very good and once I will be back I will stay again.Service was good and room is very clean and comfortable.I recomend it to others.
loved the wiev and the bath!
This is a low price hotel with good standard. It's approx 10 minutes to walk to the subway. There are a bus stop just outside the hotel. The bus takes you to the subway in approx 4 minutes. There are new buses every 5-17 minutes (dependant on time of day). The hotel has thin walls, so you might want to bring earplugs in case you get a room close to loud persons.
nice bathrooms it is in a out of the way area, and there are no real hotel amenitites for the price. he staff treated people like they were not important. Also, so many tour busses made the regular guests feel sidelined. There were wires hanging from the cielings and constant repairs, but they did not do anzthing to make people feel better about the "construction" atmosphere.
The room was really clean and comfortable The location of the hotel wasn't so good and we had to walk for fifteen minutes to the metro station
the bed was 2 small ones beaten, that was inconvenient. we need queen or king size bed
We were happy to know that we could open the windows to let fresh air in. They provided plenty of shampoo and body wash. As soon as we walked in, we could smell that stale smoking smell. I initially thought we must have gotten a smoking room, but no, it just smells like that. We only needed a single bed and they gave us a room with 3 twin beds, my boyfriend and I ended up sleeping separate. The free wifi signal was extremely low that neither one of us could use it in the room. Definitely wasn't a memorable stay.
The room was cozy and tidy. Far from subway stations, but quite ok when know alternative connections or don't mind some walking.
buiding work going on in hotel found it very un safe
Although somewhat noisy (front room in hotel) beds were very comfortable, breakfast was catered for all nationalities, parking under hotel and was very easy to park. There was no extractor fan in bathroom, and importantly, the front of house staff,doormen and reception staff were quite standoffish and in some cases surly.
the "pay" breakfast was great! wifi only available for purchase...all other hotels I stayed in while in Spain offered free wi-fi
Located in in central Madrid and very close to the Metro-this place is great value-the room was very comfortable-I would stay here again...
far from the center but you have the subway right in front of the hotel
The ac was not working. As we arrived to check-in the receptionist wasn't friendly. The hotel did not have a pool. They gave us double beds but they were put together as if it was a king size. Suppose if two people men don't want to sleep in the same bed? They charged me for laundry service and did not tell me how much in the beginning. I just asked for an iron. Parking for charged at an outrageous price (maybe this is in the whole city like that)...
the agradable ambient, decoration, room comfort, choise of pillows it was not possible to stop taxis in front of the main entrance, very desconfortable because of the luggages,
Personel are very helpful and the location, close to the metro, is very good. The hotel was noisy, you could hear the neighbours and the AC.
They were friendly and accomodating, location was very good
The Bar across the street n/a
very nice & clean rooms Internet didnt work, some noice from room upstairs
Nice price and well located (in city center) and very good Hotel. Rooms too small.
The design of the hotel is really good, and up-to-date. The room is not really sound proof, and I could smell smoke inside my room. The door did not isolate correctly.
Otelin yeri çok iyiydi. Özellikle İspanya içersinde trenle seyahat edecekseniz, otel tren istasyonuna çok yakın. Ayrıca müzelere ve yemek yerlerine de çok yakın. Şartlar da gayet uygundu. Sadece gürültü denebilir. Ses izolasyonuna çok özen gösterilmemiş.
The room was very nice and clean. The hotel was environmentally friendly. The temperature controls in the room didn't work so it was too warm at night.
staff profesionalism, decor, cleanliness,
The room was very quiet. The WiFi service was down during part of our stay.
The nice situation of the hotel, it's tranquility and away from residential area and accesible to public transportation. It's nice and class and presentable lobby. We expected of free wifi but during our first night we didn't got any internet. The second day we moved to another interruptor (socket to plug in) and was abled to connect to internet.But at night time at the same interruptor we were not abled to connect again to internet, as if the internet connection is limited to certain time. Because of seeing the place throughout the day, we were able also to enjoy the Spa because it closes at 3pm.
The layout of the room 322 could have been better.
the staff and their service. Restaurant, excellent food and service the bed and pillows, very bad for a 4 star hotel. no swimming pool but a spa which came at an extra cost. very expensive mini bar, but then again it´s a 4 star hotel. the food in the bar and the room service food very poor.
The shuttle bus from, and to the airport, and IFEMA. RIch breakfast , however expensive (19 eur). Nice rooms with large space. Free fast WIFI.
free airport shuttle. breakfast buffet was good Takes a long time by bus to get to city center. About 45 minutes. Information about the shuttle was inaccurate and I had to take a taxi to the airport
Gym Dinner at the hotel costs 30-35€ per person (and you don´t have buffet, just 3-4 choices from the menu). The prices at the bar are offensive. The bed in the room is horrible, it´s hard to sleep in it. The Hotel looks like it has been built in the 1700´s, looks like an old king´s castle in the inside. I would never stay in this hotel again.
nothing at all. Situation is OK but rooms looks very old and used, so I think the hotel is very expensive. There are many hotels around Ifema a lot bether and cheaper too so I´m not going to Stay there any more. Santiago Cuence. Thanks, Santiago Cuence.
Calisanlar yapici ve guler yuzlu idi. Standart oda kalmadigi icin kaldigimiz 407 nolu oda guzeldi. Yalitim konusunda gekisim alani var, oda yeterince isinamiyor.
Hiç bir şeyini, 3 yıldız olması çarşafların yırtık olması anlamna gelmez. Bookingcom sayfasında görülen resimdeki ihtişamı ile kendi aynı değil,
Yeri, odada bilgisayar kullanma imkanı, temizliği, çalışanları,