butik otelin yansıttığı sıcak ortam
temizlik,iyi egitilmis hos personel'konum sahil biraz dar
Çalışanlar çok güleryüzlü ve içten, çok yardımcı oldular. Özellikle Şahika hanım ve Kemal bey, çok çok teşekkürler... Otel, lokasyon olarak çok iyi bir yerde, merkezi. Manzarası çok güzel, odalar deniz manzaralı. Fiyat da çok iyi. Temizlik konusuna biraz daha dikkat edilebilir. Havlular çok temiz değildi, katlı havluların arasından öbek öbek saçlar çıktı. Oda da pek temiz değildi. Mobilyalar ve malzemeler yenilenebilir. Lavabo / banyo temiz değildi, saçlar / kıllar vardı. Bu konulara dikkat edilirse iyi olur.
Otel beklediğim gibi temiz ve huzurlu bir oteldi. Çalışanlarda güler yüzlü. Rezervasyon sırasında odada çift kişilik tek yatak istememe rağmen, iki adet tek kişilik yatak verdiler. Odanın denize bakan kısımdan verilmesini istedim, listede belirtilmemesine rağmen 10 € fark istediler bende kabul etmedim.
Temiz, zevkli dösenmis, genis odalar
otel sahibi güleryüzlü ve müşterilerine karşı çok saygılı ve ilgili.Şehir merkezine yakın ama aynı zamanda da çok nezih bir otel.
odalar çok geniş, tertemiz ve otelin yeri güzel.
temiz ve samimi bir ortamda kısa süreli konaklamamızda bayan bayana gittiğimiz tatilimizde kendimizi gayet rahat hissettik.Teşekkürler. gece 11'den sonra dış kapının kilitlenmesi ve resepsiyon hizmetinin 24 saat olmaması, daha çok ev konaklamasını andırır bir özellik gibi geldi biraz...
Merkezde olmasına rağmen tümüyle gürültüden uzak ve idarecisi çok güleryüzlü. Dekorasyon çok hoş, bahçeye girildiği andan itibaren insan evindeymiş gibi hissediyor. Akşam saat altıdan sonra otelde yiyecek birşey bulma imkanı yok. Ayrıca kaldığım sürece (son gün hariç) oda temizliği yapılmadı.
I have been in this hotel 2 times. Since my last visit food a little bit changed but nevertheless it s excellent. Hotel is very very nice. Staff is very friendly and always is ready for help. Rooms are rather big and comfortable. Every night show. Nice animation team. Hotel is really far from sea. You can walk nearly 20-30 mnt or use dolmush
Allways smiling and nice staff personnel. Profesional staff, and quiet place. We enjoyed the hotel alot. We will for sure go back some day.
This hotel was fantastic staff were brilliant hotel was spotless clean N/A
The room was spacious enough. Recepsion was really helpful. Special thanks to Ms Ela. The pool was really crowded and by the afternoon it was not that clean. Hamam staff was not helpful at all.
The front desk staff were excellent and very helpful. They had a lovely spa service at very reasonable prices. In general, the service staff (bartenders and wait staff) were very sour and unfriendly. The hotel was somewhat rundown and for the amount of people, the facilities were small and crowded. This hotel caters to young families and is loud and cramped. Not the place to go for a true Turkish experience, as the food seems to cater to the British palate. The liquor on offer is very limited.
This place caters to sleaze and scumbags. It's "all inclusive" which means you can eat as much of their disgusting food as you can handle, but no bottled water or ice cream, which costs extra. Beware of any hotel that forces you to pay up front. You couldn't pay me to stay in this dump again. I hated just about everything about the hotel. We booked a "triple" room, which is the same sized room as a single or a double. They just charge more for the extra person. I told the hotel that I was unhappy and felt like they booking.com description misrepresented the hotel, and I asked a dozen times for a refund so that I could stay in a respectable place. They refused.
Nothing The lady in the front desk is completely unprofessional and she does not care about anything. I asked to use the internet and the printer and she pointed to the "internet point", where the computers and the printer were off and the printer had no paper. When I found some paper, I realized that the printer was not installed. I tried to install it and the lady in the front desk was annoyed that I asked for help again. After half an hour I gave up and I did not print the document I needed. The air-conditioning system was out of order in all the rooms and the room was boiling. If you open the window to get some fresh air, you will have to stay up until the early hours because of the loud music and noise coming from the bar/club below.
All the staff were super nice!!!!!!!!! The spa is amazing and clean. Good professional massage food could be better but it was off season...
Saki̇n, kali̇teli̇ ve de hi̇zmetleri̇ fena sayilmayan bi̇r oteldi̇... Vardi....fi̇yatlar söylendi̇ği̇ gi̇bi̇ deği̇ldi̇....2 Günlük rezervasyonumuzu 3 e çikardik...ve otelden ayrilirken korkunç bi̇r fatura ortaya çikardilar...kesi̇nli̇kle memnun kalmadik
sadece fiyat açısından uygun olduğunu söyleyebilirim otelin yenilenme zamanı gelmiş,banyosu 4 yıldızlı bir otele yakışmıyor ayrıca yemeklerinin kalitesi daha ii olabilirdi.ayrıca odamızın yanındaki temizlik odasına temizlikçilerin gürültülü bir şekilde girip çıkması(temizlik arabasını kapıya vurarak açması)yüzünden sabahları en geç 8de uyandık.eskişehir anemonla arasında dağlar kadar fark var.
Temiz, merkezi otel, çalışanlar iyi Tuvaletleri eski moda kalmış.
çalışanlar ve oda spa
the quality of the hotel is better than all other hotels in marmaris but very far from a 5 star hotals level tha staff behevior and is very bad and unprofessional
The food was very good and the hotel was spacious and airy with pleasant gardens The staff were not particularly accommodating, several staff were somewhat aloof and unhelpful at times. Gym equipment was poor.
The Location was great near the city center, a walk to the citycenter or 2 minutes by bus. 5 star service, it was clean, romantic, good food, there are many things to do there.I advice everyone to go to Marmaris and to the grand azur. especially honeymooners.
the hotel has many ammedities...clsoe to beach and pool and food is good too The hotel is somewhat out dated even though it has gone through some work...bathrooms fro example were updated very nicely
Location. Close to city center. This is good 4 stars hotel. Not 5 stars.
Hotel staff was very positive and proactive.The breakfast and dinner was of very high quality. Missing internet connection in the rooms. The fitness room was close a joke, and of bad quality and without air condition.
The room facilities were excellent and the balcony provided a superb setting towards the sea and the hills. The food was good and the staff friendly. The location of the hotel was ideal being adjacent to the sea and within walking distance of the town centre.
Hotel staff They need new friges
The staff was very friendly and pleasant. The rooms are spacious and adequately equiped. We did not have hot water after 8:00 p.m. for the first four days. After several requests the staff came up and 'discovered' that we were right. The promise of 'satellite TV' was not effective. We repeatedly told the staff we could not get good reception we were told that it would be fixed. Finally on the last night of our 13 day stay they got the TV fixed.
I think it was good hotel except for the noise from the other hotel nearby. same as above.
The apartment was very very clean. The staff were mostly friendly and very helpful (apart from one reception staff member who I think was just very stressed). The choice of breakfast was also good and the food was tasty. We booked a triple room but were not told that we would only have 2 single beds and one sofa bed. We specifically opted for this hotel because it had the option of a 'triple' room ie 3 single beds.
beautiful hotel good location very clean staff very friendly at all times god facilities in the room and air conditioning. good selection of night life around the hotel also. the food at the restaurant wasnt the best but was ok. and the hotel was a good 25 mins walk from the beach front
Please write at least 15 words Did not like the Club Anastasia card that had to be credited and used at restaurant/bar instead of cash. Leftover credit non-refundable.
it was very clean,modern and roomy more for famalies than couples.
Amazing Staff, the best vacation hotel that I have tried so far...and I travel a lot!! Beautiful Hotel, perfect staff, very clean and amazing pool service and entertainment every day and night!! Ersin, Yetis and Maid Drek...Thank you for making our vecation a perfect one!!! Not good internet service!
Leaving. The noise, the service from the staff.
I have no words to explain how wonderful this hotel is!! The STAFF is amazing, perfect!! Their pool,/garden staff....I have never experienced anything like it!! So much joy and very high standard in their service!!! I have been in Marmaris before on a 5 star hotel, I decided to go 1 star down to try to find human tuch in service and atmoshere and I found it!!! We can´t wait to go back !!! Nothing!!! perfect in every way!!!
It was cheap. I booked it for 40 euros on booking.com. There was one staff who was extremely rude. We arrived early at 10am but didn't have a booking yet although we had been in contact via email. The staff said we had to book through Internet if we wanted to get it for 40 euros. Fine. So we went to an Internet cafe to book and went back to the hotel. The staff said he hadn't received any notification yet. Fine. We asked if we could wait by the pool until we could check in but he was hesitant. In the end we left a deposit so that we could sit by the pool. Left a bad taste. This place is full of british citizens. Fine if youvlije that. I thought it was too touristy. I wouldn't come back here or to marmaris.
very good, family hotel, great for children no air conditioning in the main bedroom
i enjoyed my stay at the club anastasia very much,and would have no hesitation returning for another break in the near future,i will certainly recommend it to family and friends.
Location of the hotel,
Actually it is a good hotel, food is the same but ok. It is rather cold during the nights in october, and it would be nice to have warm blankets.
top class hotel, great location & staff
So sorry to say that there is no positive side I can write here about that terrible hotel. Hotel was way under international Hotel standards ,poor management,poor hospitality,poor service and information.Animosity towards foreigners especially towards Americans.So I will never recomend any Americans to stay in that hotel.No one had ever spoke even low level english . Reception people,waiters,managements was far from friendly.When you check in no one greets you,and No one has information about local sides or directions to go especilaly reception people.We wanted to complain but we could not find any one in charge. It was a terrible experience . No one ever said welcome or smiled. We felt as if we are staying under a hostile environment and a bit scared of our well being till we left the hotel.Rooms very very dirtyCarpets very stained and smelly ,no one ever bothered to clean the rooms,beach towels were never washed,foods quality was terrible,no parking spot so we had to haul our own lauggage about 500 yards from our car parking on the main streetNo hotel car parking.They wanted to charge us for wireless when we wanted to use our own computer.Please do not ever recoment that hotel to any one especilaly to American people who want to visit Turkey.
Large balcony with nice view, wi-fi free, close to beach, sun beds free, good house keeping, close to mig gross
I have been to Marmaris several time and for the past 4 times i stayed in Poseidon. After trying others in the same price range i swore i would never stay except there. The location in unbeatable, the service excellent and the food international. I would stay there again and recommend it to anyone wishing a comfortable sunny happy stay in Marmaris.
The Hotel was very Central, the staff and entertainers were helpful nothing was too much trouble and our rooms were spotless.
Rooms ok. Housekeeping good. Pool area ok. Staff always busy. Poolside food ok - especially if you like chips. Decent rate - 40 euro / night for 2 bed apartment, could sleep 7 - would be quite intimate though. Popular with families - lots of kids - hence a certain noise level. Poolside entertainment a bit crass. Wristband only system for purchasing food and drinks. Mosque next door - call to prayer, farm the other side - cock a doodle do.
Very friendly and helpful staff, food assortment and quality is very good and the rooms are very comfortable. There are many good quality restaraunts within walking distance. Ample oppotunity for sun lovers to get out and play in the sun, day trips, excusions and spa's a plenty. At night the city offers lots of distraction with restaraunts all offering some "added value"entertainment. The hotel shop/bars/restaraunt/spa were a bit on the expensive side in comparison to nearby bars/restaraunts/shops/spa's
Cheap price if you can live with dislikes. Room style and comfort didn't match with what I saw at the reservation stage. Very nosy at the night.No wi-fi in the room.
Room was spacious and clean, but the location is not suitable for a quiet holiday. Very noisy at night. You have to pay an extra fee for A/C
No wifi in the room as advertised. The place is very noisy because of the nearby pub and bar.
The price was very cheap. We were given the room on the ground floor which did not look like on the photo at all. The shower was horrible and you have to pay for AC. The swimming pool was packed. If you want to go the centre of the town, it is better to have a car.
The staff were absolutely brilliant especially the Entertainment Staff, they made my holiday. There wwe at least 3 shows a night and they were very funny and friendly. Also liked the bar staff. The main bedroom was too hot as the airconditioning was in the other room.
It´s clean. Apartments are quite big. If u like party and loud music, and Marmaris in general the hotel it´s not that bad. It´s quite economic and well located in one of the main streets of Marmaris. My room was incredible hot, and u must pay for air-conditioned, but the machine is located on the main room not in the bedroom. Anyway it was very difficult for me to sleep in such a warm bedroom. Marmaris is a very noisy place and so was the hotel, and specially my apartment located just above the pub. Windows dont close properly so u can´t avoid the noise. The bathroom looks a bit old. There is no parking.
Odalar son derece temiz ve düzenli. şimdiye kadar apart tarzı konakladığım yerler içerisinde en temizi olduğunu söyleyebilirim. yüksek beklentileri ve lüks tutkusu olmayanlar için son derece ideal. Fiyat olarak çok ekonomik. konaklayanlar ağırlıkla avrupa ülkelerinden. havuz var, ancak kullanmadım. araba ile geldiğim için denize ulaşımım sorun olmadı. ana cadde ve toplu taşımaya çok yakın konum ve mesafede.. araçsız konaklayanlar da toplu taşıma araçlarından rahatlıkla faydalanabilir. ekonomik, temiz ve rahat konaklama yapmak isteyenler için çok uygun. hayır
Fiyatı uygun Temizliğe gereken önem verilmiyor. Çarşaflar,örtüler yırtık ve kirli. Kahvaltısı yetersiz
Klimanın parayla satılması ve kredi kartı ile. Tahsilat yapılmaması. İnanılmazdi çok kotu
post makinasının çalışmıyor diye yalan söylenmesi, çarşafların temiz olmaması hoşuma gitmeyenler
Otelin genel özellikleri arasında klima yer almasına rağmen, gecelik klima kullanımı için 10 TL (5 Euro) charge ediyorlar.
odalar geniş ve ferah,mutfak eşyaları yeterli ve kullanışlı. sıcak su sorununa çağre bulmaları gerek,odalardaki televizyonlar çok yüksekte! güler yüzlü personeller bünyede bulunursa sanırım daha seçilesi bi apart olur.
Staff was very helpful and friendly. Very nice room and facilities. Right on the beach. It is a bit far away from the center of town and Bar street.
Case Mare was my best stop on my 15day long south Turkey vocation. I stayed 4 days on this brand-new hotel and was able to visit nearby places. The Hotel has a unique location between beautiful mountains of Turkey and blue mediterenian sea. It is far from crowd and probably has the best location in comparison with its equivalents. The staff was very helpful and friendly. As a recomendation, do not miss Case Mare's Turkish breakfast and enjoy dinner specials. The only problem was the near all included Turban Hotel, music starts at 10.30 and stops at late night. They use their max allowed time limits. You may enjoy the music, it is up to you :)