Hotel Danieli gibi 5 yıldızlı bir yerden bu kadar kötü bir servis hiç beklemezdim. Kesinlikle bu fiyata kalınmayacak bir Hotel. Odalar inanılmaz derece eski ve pis. Consierj çok bilgisiz ve çok kötü servis veriyor. Tavsiye ettikleri her yerden komisyon alıyor olmaları lazım ki bu kadar kötü restorantlar tavsiye ediyorlar. Ancak Starwood grubu bu Hoteli başkasına devrederse düzelebilir başka türlü pek düzelme ihtimali varmış gibi durmuyor.
Venedik in tam göbeginde Asla pişman olmazsınız bu otelde kaldıgınızda..
Lokasyon cok iyi , personel çok kibar , guleryüzlü ve yardımcı.
En guzel yönü muhteşem lokasyonu idi. Venedik'in iki önemli noktası Rialto ve San Marco'nun tam ortasında, her ikisine de 3 dk. yürüme mesafesindeydi. Ayrıca otel son derece çağdaş donanımlı ve yeni. Resepsiyon görevlilerini biraz duyarsız ve soğuk buldum. Check-in sırasında rezervasyonumu bir türlü bulamadılar. Ben kendilerine yardımcı oldum. Ayrıca kahvaltının da zenginleştirilmesi gerektiğini düşünüyorum.
otelin dekorasyonu çok güzel, konumu mükemmel, bir tarafta rialto köprüsü öbür tarafta st.Marco meydanı, odaları ve banyosu güzel öncelikle kahvaltı bir felaketti. yiyecek bir tane peynir çeşidi vardı onu da domuz pastırmalarının yanına koydukları için yiyemedik. kahvaltıda hiç çeşit yok. bu kadar yüksek rakamlara oda satıp bu kahvaltıyı vermeniz resmen insanları kandırmaktır. Resepsiyondaki çalışanların ingilizce telafuzları çok kötü, otel genelinde kalitesiz eleman çalıştırılıyor. odalardaki televizyonlarda türk tv kanalları yok. Müslümanlar için yemekte hiçbir uyarıcı ibare yok.
Recently refurbished rooms so very clean. Great value for money. Fantastic location, just 5 mins walk to St Marcs Sq. Really happy with our whole stay. Shame the roof top was out of bounds due to under construction
We stayed in a "superior" double room in the main building on 11th October. The room was small, dark and terribly cold. The bathroom was also cold. We asked for some heating, but the manager refused and argued that the heating will be switched on only end of October. So we froze horribly the whole night. The hotel should control the heating by the temperature and not by the calendar date.
that its right bang opp st mark/st Zaccaria water taxi stop.........it cant get more central than this hotel............it is so convenient you step out and your in the madness.........tourist / restaurant / water taxis / st marks square is just 5 mins walking distance.....i also stayed in another hotel inside but the experience here was just too good.........their breakfast was also excellent....we got one of the sea view suites which overlooks the port.....its really amazing........the size of the rooms were really good......i recommend this hotel to anyone........ya but i stayed in the new wing which is on the st marks port............... there was this Chinese guy (i think he was the night manager)after 9.00 pm........he was rude and had too much attitude.......the whole hotel staff was so nice but only this guy had a big problem......
Very clean and beautiful hotel. Recently renovated a year ago. Personable and friendly Multi-lingual speaking staff. Convenient access to San Marco Square, Oltrex, other shopping, eating, and sightseeing places. Would have been a great time saver for us if they knew of multiple various local restaurants, times open, and locations to suggest to guests for consideration. The one (and only) place they did suggest had great food and somewhat formal service and was easy to find.
the decoration in the room and the location of the hotel is great!! but the floor of the hotel is not smooth~~
Our biggest concern when booking a hotel for Venice was finding a hotel near the bus (vaporetti) to avoid dragging the suitcases. We could not have asked for a better location than hotel Paganelli. The stop San Marco/San Zaccaria was 200m from the hotel. The room was clean and spacious. The room smelled weird but I would guess that all the hotels in Venice smell the same due to the humidity from the water.
centrally located. very helpful concierge a little loud on the street side.
We were lucky to be allocated a spacious room and the location is excellent.
everyone was very pleasant & helpful/great location nothing
hizmetin çok iyi görevlilerin çalışkan ve güleryüzlü olması san morco meydanına çok yakın olması
ücretsiz bir internet hizmeti sunulmaması bir eksiklik. İnternet kullandığınız bilgisayar başka hiçbir hizmet de vermiyor. O kadar para ödenen bir mekanda bilgisayar hizmeti olmaması, 50 dakikalık internet bağlantısı için 5 Euro alınması doğru bir uygulama değil, kanımca
Otel çok temizdi. Çalışanlar çok kibardı. Kahvaltılarının daha zengin olması
Otelin yeri merkezi idi,temiz ve yenilenmiş rahat bir otel idi. Şikayetim olmadı.
şehir merkezine yakınlık, temizlik, yüksek servis kalitesi, maalesef her sabah 5:30 da odamın aşağısında kanaldan otele temiz havluların alınması için kullanılan vinç sesi saat 7:00 e kadar etmesi, uykumuzu böldü. Resepsiyonu aradığımda hiç bir şey yapamıyacaklarını söylediler, ve kayıtsız kaldılar. bir daha bu otelde kalmayı düşünmüyorum.
Konumu, odaların cagdas ic mimarisi, odalarin temizligi ve iyi kahvalti, otel musterilerini ucretsiz olarak Murano Adasına tekne ile götürerek Murano camlarinin imalatını yerinde anlatmaları. Fiyat performans bakacak olursak, fiyat pahallı
Tertemiz, yeri çok merkezi. Personel alâkalı. Oda çok rahat ve kullanışlı. Bir daha gelirsem rahatlıkla kalabilirim. Kahvaltı salonunun müşterek (Palace ve otel) oluşu beni rahatsız etti. Kahvaltının daha iyi olmasını beklerdim. Asansör ve koridorların klimatize olmayışı da rahatsız edici.
very peaceful,clean too very quiet in the bar in evenings,could not enjoy night in hotel,would have to venture out.could have been more of a choice i food for breakfast
Cleanliness, food, staff, bed, information source, location
The location of the hotel is fabulous, away from the craziness of the crowds and the nearby park is terrific, especially for kids.
Location. It is a bit far from the city centre and major attractions but still within walking distance.
The rooms were very large and nice for the price. The hotel is located a little over a mile from the Piazza San Marco which was totally feasible because you can walk along the water. We had a 1 year old in tow and it wasn't an issue for us. It was actually nice to be in a quiet area in the evenings. There were also a few parks near by which was great to allow our little one to run and play. The restaurant staff was friendly but the concierge and check-in staff were not so friendly or approachable as is to be expected from a person holding such position.
The hotel was of a high modern standard. The rooms were well equipped although not large , were fine - although the views from the windows were not worth opening the shutters. The breakfast was excellent. The hotel is in a quite location around 15-20 minutes pleasant walk from St Marks Sq. A water bus stops just 2 mins walk from the hotel. (and goes to the Lido and all the Islands, as well as back to the Grand Canal in the other direction). The hotel did not have much "Venice" character. The pigeons in the courtyard were a real nuisance. They even landed on the tables and (although the staff cleaned up very quickly ) droppings were regular on the outside furniture.
It had large modern rooms in a quieter area of Venice with some lovely green space but still close enough to the tourist attractions of Venice.
Hotel was located out of the city centre of Venice which is away from the noise, and the room is nice roomy. We arrive very late on the day and the staff assist us on how to get to the hotel. The hotel is about 20 mins walk from St. Marco Square and 1 hr by ferry to Piazza Roma, therefore have to plan the time for travelling.
hotel was great in quiet location and close to boat stop so not far to carry any luggage. I did notice alot of people walking round venice with bags looking lost so great for finding the hotel
Location was good, rooms and bathrooms were good The reception staff were grumpy
The staff was nice enough to say that they will take care of the complains and apologized. The breakfast had variety of food. The staff was nice enough to say that they will take care of the complains and apologized but it wasn't taken care of after all.
REservasyonda calısanlar kibar dı ve bize restoranlar konusunda dogru tavsiyelerde bulundular, valizler konusunda yardımcı oldular. dönüşde orada kalmıyacak olsakda valizimizi orada bıraka bileceğimizi söylediler,her konu da kolaylık gösterdiler.
hiçbirşey otel personelin müşteri ile diyaloğu yok .ilgilenmiyorlar.
Otelin ambiansı fena değil.soluklanmak için güzel bir yeşilliğe (bahçe) sahip.ufak ve temiz.
Çalışanlar güleryüzlü, tarihi bir mekan, temiz ve rahat. Tren istasyonuna ve vaporetta durağına yakın olması büyük avantaj.
İnternet rezervasyonu olduğu için olsa gerek ilk önce çok kötü bir oda vermeye çalıştılar. İlk oda kalınacak gibi değildi. Çatı katıydı ve inşaat artıkları vardı. İtiraz edince internet sitesinde gördüğümüz odalardan birisini verdiler. Başka oda vermeselerdi otelde kalmayacaktım. Bu konuda bence otel yönetimi uyarılmalı. Bunun dışında otelden memnun kaldım.
The breakfast, the location and athmosphere of the hotel was excelent. The staff was also very friendly. We asked for a bottle opener, and got it right away.The takeaway breakfast we asked for was pour, but it was prepared for 5 am. The bathroom is elegant, nice double shower. No view from the room, even if it was promised. But on the other hand, the hotel is in a good, nice location (easy to find it), and the room is very quite. (Except the noise of a contruction in the morning)
The hotel was in a lovely location which was also one of the few areas not to flood during high tide. A very pretty hotel with lovely quality furnishings. Good for a romantic getaway. The staff although helpful, put others before us even if we were first all the time, seemed to be dependant upon which languages were being spoken.
Location is brilliant. Very Venetian and slightly quirky but with very modern bathrooms. We missed breakfast because we had to leave for the airport at 7am and it didn't start until 8am.
Location was great, with our room having a view directly over a side canal just off the Grand Canal. Took a gondola ride from our doorstep. Breakfast service was good, and WiFi reliable. Will definitely consider staying here again if we return to Venice. Tip: Although you can book a shared water taxi on a small boat that will let you off right at the hotel doorstep, we found that to be cramped, hot, and had a indeterminate wait time. As long as you don't have too much luggage, I recommend just taking the Alilaguna Blue line ferry to the Nove stop. From there, it's only about a 10 minute walk, with only 3 or 4 bridges (with stairs) to cross to make it to the hotel.
perfect location! nice breakfast
Very pleasant staff. We were a family of 4 and had a duplex room which was great.(room 105) There are no communal areas, just a small reception amd a small breakfast room. Nu loung/seating areas.
The breakfast was wonderful. The ambiance and decor was what I had imagined of Venice. Great location.
The staff was freindly, location was good
The decor of room & hotel in general, especially the breakfast room. Excellent location. Polite staff. We stayed in the Falier Suite and thought it was a little small. We've stayed in bigger junior suites. Bathroom was surprisingly small. It was unbelievably noisy very early in the morning. We had a late departure from Venice and had to leave our luggage at the hotel. Any other hotel I've ever stayed in has had a luggage room but we had to leave ours outside the reception.
The location No Complaints All very good
convenient location; beautiful decoration and luxurious furniture in the room; good service of hotel staff; internet service. complicated structure of the building (hard to find room)
Unusual. Helpful staff. Wifi limited. Facilities need updating.
Location was absolutely perfect. The restaurant staff were amazing!!! However, I wasn't too pleased with much else considering how much I paid for the room. The room key is unnecessarily large.
Personnel très disponible, hôtel typique, spacieux, très confortable, proche de la place St Marco avec arrêt du vaporetto à 2 mn. Séjour super ! Je le recommande c'était GENIAL.
The hotel was in an excellent location. It was easy to go shopping or sightseeing from the hotel. The breakfast was very nice, too.
Excellent position for city travelling. 400m from St Marks Square. Breakfast was excellent. Rooms were very nice. Big thanks to the night porter who was great as we were usually the last ones in at night!! Highly recomend this hotel.
Although i stayed for 1 night only, but i definitely enjoyed the hotel. the location is excellent, though you should know exactly at which station you should go. the staff were very friendly and helpful.rooms were very clean and they have an amazing decoration and every corner says Venice.
The staff and facilities were great. Food for breakfast also very good. The bar and restaurant are both very good!! Great service. Great quality. And ask for Vincenzo in the restaurant. He's awesome! He and all the staff work hard and together to make your experience special.
Staff were very friendly and helpful. The proximity to all the attractions was excellent. choice of 2 water bus connections close by the Giglio station was more convenient than st marks sqaure bus station. Breakfast was good lots to choose from. Coffee was good.
Very good location in Venice. Special "historic" atmosphere in the hotel that we enjoyed. Spacious lounges and sitting areas on the different floor. Very comfortable roof terrace. Spacious rooms. Furniture in the rooms and water robinets/small things in the bathroom could be brought up to more modern standards.
The hotel staff were very helpful and generous with their time
The perfect place to stay while visiting Venice! Close to everything, wonderful staff who went out of their way to be helpful and accommodating. We felt completely spoiled! Wonderfully romantic room and delicious breakfast in the morning...would definitely stay again!
Incredibly helpful staff and speak quite good english. Very clean and interesting architecture. And Mirco in the bar makes a killer White Russian. Definitely recommend this place
Otelin konumu ve personelin tutumu
San Marco Meydanında olması ve sıcak atmosferi "evdeymişsiniz" hissini yaşatıyor. Kahvaltı Türklerin tarzına uymuyor.
Otelde internet kullanımı bedava fakat sadece 3 saatlik süreyle uzatılıyor.
dekarasyonu çok güzeldi
Küçük ama sevimli ve temiz.Airconditioner ve banyo düzenleri çok iyi.Çok merkezi bir otel.Personel ilgili ve güleryüzlü ve yardımsever.En önemli konu wifi internet bağlantısının otelin tüm bölümlerinde ulaşılır ve bedava olması çok iyi bir uygulama.
otelin yeri çok merkezi,temiz,çalışanlar güleryüzlü.fakat içi labirent gibi.odaya ulaşmak için uzun üç uzun ve karışık koridor ,iki kilitli kapı ve üç merdiven inip çıkılıyor asansörle çıktıktan sonra hem de.(bizim odamızın yeri böyleydi)bizi en çok zorlayan buydu. sessiz sakin bir otel isteyenler bu oteli tercih etmesinler.bir de yaşı ilerlemiş yada merdiven çıkamayanlara tavsiye edilmez.
Location is excellent.Hotelstaft are helpfull. Everywhere was mosquite. Poor breakfast.
otel çalışanlarının ilgisi ve güler yüzlülüğü kahvaltı Türkler için uygun değil
Lokalizasyon muhteşem, St.Marco meydanına 10 adım, güzel bir kanal manzarası, oda dekerasyonu gayet iyi, Çalışanlarda güleryüz ve sıcaklık, banyolar küçük, kahve makinesi yok..
otelin yeri muhteşem ulaşım kolay heryere yürüme mesafesinde hayır olmadı
merkezi kolay ulaşılabilir odalar küçük camlardan dışarı görmek çok zor
Yerinin çok merkezi olması ve rahat ulaşımı resepsiyondaki çalışanların venedik haritası vermemesi, bunun bize maliyeti var veremeyiz demesi
i like the design of the hotel and the staff were very friendly and very helpful No
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
Fantastic hotel with a stunning location in Venice.
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
location,design,very friendly staff nothing
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
The architecture and the friendly staff The spa seems to be a myth. Dont go on the hotel organised tour of glass 'factory' at Murano, instead visit yourself with 42 public boat.
The hotel was clean and beautiful. The staff was very friendly and knowledgable of their town so they could tell us the best places to go. We had dinner 1 night in the hotel dining room and it ws one of the best meals we had on our trip. Our stay was totally enjoyable.
The best personal service I have ever encountered -wonderfully helpful staff No
The location Lighting in the room was very poor. One could not read. The customer service was terrible
The Garden view The room service should be avaliable until the mid night
Good hotel, far from the attraction but there are shuttle for the other side where the attractions are. The shuttle every 30 mins until midnight The staff are professional but rude somtimes.
The breakfast was wonderful and the service was very personal - the concierge personally showed us up to our room, which made us feel like we were the only ones staying the hotel. The service was also very prompt - we left the room in the evening for 5 minutes and came back to find our bed already turned down for us. The location was excellent, too. Although you must get on the vaporetto to reach tourist attractions, the island of Giudecca is so quiet and peaceful - it is well worth hopping on the vaporetto a few stops - plus the station is literally right in front of the hotel.
Friendly & Helpfully Staff.Hotel Building with a difference. The Gardens & Peace & Quiet Good transport links & so close to all the amenities. Private boat across the Canal Some of the Carpets appeared old and sad. On arrival from the Airport not be able to find the gate to the private boat at the sister Baur Hotel. Had to go by water bus which went all around the canal before recching the opposite bank.
Great location on an island opposite St Mark's Square (free shuttle to St Mark's Square takes 2 min), very quiet yet an ideal starting point for walks in the city or trips to other islands, great views, rooms very clean and in excellent condition, very attentive staff, charming garden
Location (quiet away from the tourist throng), large room (we booked a suite) and the view across to the Piazza San Marco. The hotel run a free shuttle which runs between the Palladio and the Palazzo Bauer Hotel. Price. Then again, Venice is expensive all round.
Breakfast was excellent.The courtesy boat to and from Venice was a great bonus.Staff were very pleasant and helpful