Lokasyon cok iyi , personel çok kibar , guleryüzlü ve yardımcı.
En guzel yönü muhteşem lokasyonu idi. Venedik'in iki önemli noktası Rialto ve San Marco'nun tam ortasında, her ikisine de 3 dk. yürüme mesafesindeydi. Ayrıca otel son derece çağdaş donanımlı ve yeni. Resepsiyon görevlilerini biraz duyarsız ve soğuk buldum. Check-in sırasında rezervasyonumu bir türlü bulamadılar. Ben kendilerine yardımcı oldum. Ayrıca kahvaltının da zenginleştirilmesi gerektiğini düşünüyorum.
otelin dekorasyonu çok güzel, konumu mükemmel, bir tarafta rialto köprüsü öbür tarafta st.Marco meydanı, odaları ve banyosu güzel öncelikle kahvaltı bir felaketti. yiyecek bir tane peynir çeşidi vardı onu da domuz pastırmalarının yanına koydukları için yiyemedik. kahvaltıda hiç çeşit yok. bu kadar yüksek rakamlara oda satıp bu kahvaltıyı vermeniz resmen insanları kandırmaktır. Resepsiyondaki çalışanların ingilizce telafuzları çok kötü, otel genelinde kalitesiz eleman çalıştırılıyor. odalardaki televizyonlarda türk tv kanalları yok. Müslümanlar için yemekte hiçbir uyarıcı ibare yok.
Venedik in tam göbeginde Asla pişman olmazsınız bu otelde kaldıgınızda..
Otel çok temizdi. Çalışanlar çok kibardı. Kahvaltılarının daha zengin olması
hizmetin çok iyi görevlilerin çalışkan ve güleryüzlü olması san morco meydanına çok yakın olması
ücretsiz bir internet hizmeti sunulmaması bir eksiklik. İnternet kullandığınız bilgisayar başka hiçbir hizmet de vermiyor. O kadar para ödenen bir mekanda bilgisayar hizmeti olmaması, 50 dakikalık internet bağlantısı için 5 Euro alınması doğru bir uygulama değil, kanımca
Otelin yeri merkezi idi,temiz ve yenilenmiş rahat bir otel idi. Şikayetim olmadı.
Tertemiz, yeri çok merkezi. Personel alâkalı. Oda çok rahat ve kullanışlı. Bir daha gelirsem rahatlıkla kalabilirim. Kahvaltı salonunun müşterek (Palace ve otel) oluşu beni rahatsız etti. Kahvaltının daha iyi olmasını beklerdim. Asansör ve koridorların klimatize olmayışı da rahatsız edici.
şehir merkezine yakınlık, temizlik, yüksek servis kalitesi, maalesef her sabah 5:30 da odamın aşağısında kanaldan otele temiz havluların alınması için kullanılan vinç sesi saat 7:00 e kadar etmesi, uykumuzu böldü. Resepsiyonu aradığımda hiç bir şey yapamıyacaklarını söylediler, ve kayıtsız kaldılar. bir daha bu otelde kalmayı düşünmüyorum.
Konumu, odaların cagdas ic mimarisi, odalarin temizligi ve iyi kahvalti, otel musterilerini ucretsiz olarak Murano Adasına tekne ile götürerek Murano camlarinin imalatını yerinde anlatmaları. Fiyat performans bakacak olursak, fiyat pahallı
Staff were very friendly and helpful. The proximity to all the attractions was excellent. choice of 2 water bus connections close by the Giglio station was more convenient than st marks sqaure bus station. Breakfast was good lots to choose from. Coffee was good.
Unusual. Helpful staff. Wifi limited. Facilities need updating.
Location was absolutely perfect. The restaurant staff were amazing!!! However, I wasn't too pleased with much else considering how much I paid for the room. The room key is unnecessarily large.
Incredibly helpful staff and speak quite good english. Very clean and interesting architecture. And Mirco in the bar makes a killer White Russian. Definitely recommend this place
Excellent position for city travelling. 400m from St Marks Square. Breakfast was excellent. Rooms were very nice. Big thanks to the night porter who was great as we were usually the last ones in at night!! Highly recomend this hotel.
Personnel très disponible, hôtel typique, spacieux, très confortable, proche de la place St Marco avec arrêt du vaporetto à 2 mn. Séjour super ! Je le recommande c'était GENIAL.
Although i stayed for 1 night only, but i definitely enjoyed the hotel. the location is excellent, though you should know exactly at which station you should go. the staff were very friendly and helpful.rooms were very clean and they have an amazing decoration and every corner says Venice.
The hotel staff were very helpful and generous with their time
The perfect place to stay while visiting Venice! Close to everything, wonderful staff who went out of their way to be helpful and accommodating. We felt completely spoiled! Wonderfully romantic room and delicious breakfast in the morning...would definitely stay again!
Very good location in Venice. Special "historic" atmosphere in the hotel that we enjoyed. Spacious lounges and sitting areas on the different floor. Very comfortable roof terrace. Spacious rooms. Furniture in the rooms and water robinets/small things in the bathroom could be brought up to more modern standards.
The staff and facilities were great. Food for breakfast also very good. The bar and restaurant are both very good!! Great service. Great quality. And ask for Vincenzo in the restaurant. He's awesome! He and all the staff work hard and together to make your experience special.
The hotel was in an excellent location. It was easy to go shopping or sightseeing from the hotel. The breakfast was very nice, too.
dekarasyonu çok güzeldi
Küçük ama sevimli ve temiz.Airconditioner ve banyo düzenleri çok iyi.Çok merkezi bir otel.Personel ilgili ve güleryüzlü ve yardımsever.En önemli konu wifi internet bağlantısının otelin tüm bölümlerinde ulaşılır ve bedava olması çok iyi bir uygulama.
San Marco Meydanında olması ve sıcak atmosferi "evdeymişsiniz" hissini yaşatıyor. Kahvaltı Türklerin tarzına uymuyor.
Otelin konumu ve personelin tutumu
Otelde internet kullanımı bedava fakat sadece 3 saatlik süreyle uzatılıyor.
otel çalışanlarının ilgisi ve güler yüzlülüğü kahvaltı Türkler için uygun değil
otelin yeri çok merkezi,temiz,çalışanlar güleryüzlü.fakat içi labirent gibi.odaya ulaşmak için uzun üç uzun ve karışık koridor ,iki kilitli kapı ve üç merdiven inip çıkılıyor asansörle çıktıktan sonra hem de.(bizim odamızın yeri böyleydi)bizi en çok zorlayan buydu. sessiz sakin bir otel isteyenler bu oteli tercih etmesinler.bir de yaşı ilerlemiş yada merdiven çıkamayanlara tavsiye edilmez.
Location is excellent.Hotelstaft are helpfull. Everywhere was mosquite. Poor breakfast.
Lokalizasyon muhteşem, St.Marco meydanına 10 adım, güzel bir kanal manzarası, oda dekerasyonu gayet iyi, Çalışanlarda güleryüz ve sıcaklık, banyolar küçük, kahve makinesi yok..
otelin yeri muhteşem ulaşım kolay heryere yürüme mesafesinde hayır olmadı
Yerinin çok merkezi olması ve rahat ulaşımı resepsiyondaki çalışanların venedik haritası vermemesi, bunun bize maliyeti var veremeyiz demesi
merkezi kolay ulaşılabilir odalar küçük camlardan dışarı görmek çok zor
Muhteşem bir otel.Hem çok merkezi hem çok lüks ve şık.Çok sempatik çalışanları var.
The location,service quality and the employees attitude were all perfect.In my next visit,it will be again my first choice of stay!
merkezi bir konumda sayılır Le fenis tiyatrosuna çok yakın dar sokaklarda yol bulmada onemli bir avantaj Sbah kahvaltısı felaket ve 3 yıldıza göre değil. Otel oda kapısı zor kapanıyordu asansörsüz olduğu için ağır bavullarla 3 kat inip çıkma pek hoş olmuyordu.Daha iyi fiyata daha iyi otel bulunabilir ama yer bulamadıysanız 1 2 gün kalınabilir
Staff were efficient and helpful although there was a problem with our room initially. yes , the hotel should have a clear sign outside as the hotel is difficult to find and the hotel road? number should be lit.
the location and staff were great. it was a challenge to get there because the water was high so had to walk with suitcases over several bridges with steps from the grand canal. good referrals for dining nearby. good breakfasts. room was small but clean
For people who like to discover Venice for some days, this hotel is perfectly located. Nearby a Vaporetto station with even a line which brings you directly to the airport. Within some minutes you can easily walk to Rialto bridge or Marcus square. And if you are hungry a great place to eat is just 50 meters away located at campo d'angelo - try restaurant 'acqua pazza'. The hotel is very charming and our room was just great. Fantastic to stay in this 'palazzo-room', especially the beautiful big Murano-lustre was just unbelievable! We loved to stay at this hotel with only less beds. The breakfast buffet was not refilled during the morning. Guests which arrive later in the morning don't have the same choice as guests which are enjoying the breakfast starting at 7 am. There is no computer available to check emails (for those who don't bring a laptop with you nor have a blackberry). Even the hotel is very 'small' the atmosphere is very impersonal, something which could be improved.
This is a gorgeous renovation of a historic palazzo done with great taste and design. The staff is outstanding, kind, helpful, efficient and go above and beyond. The food is way above the average, bountiful, available from 7-10:30. It is on a quiet canal in a peaceful square quickly accessible to direct service to the airport. Yet, within 5 minutes of all the major sites. The only bad points had nothing to do with the hotel or staff but with the Italian hotel industry bureaucracy. The hotel had just opened and the internet clearance had not come through. The staff went out of their way to make their computers available.
Very friendly and efficient staff There was a problem with the heating in our original room but we were moved to another room without any fuss - which is actually a good point!
Very nice and competent staff. Superb location. It is not really a four star hotel. Minimal room size. No available computer to use internet.
Excellent staff, very helpful Very good value for Venice hotel
Since we arrived to the hotel and were asked for our passports, they found out it was the day of my husband's and my birthday. They immediately sent a bottle of champagne and hors d'erves to our room. the young lady at the reception helped us with all of our reservations and was extremely nice. We had such a hard time finding the hotel, it doesn't even have a sign with the hotel name at all, but believe me....now that we know where it is, we will definetly go back to the same place, we loved it!!
The bedroom in our junior suite was enormous and beautifully presented in the traditional style of a Venetian Palazza. Our bathroom on the other hand was pokey and had no full sized bath. For a junior suite I would have expected more.
Excellent location. Very close to a pier with ferry stops, an easy walk to the San Marco area as well as Rialto Bridge. Our room was a junior suite, which slept 4 and was quite large. Marble floor, upholstered walls, artwork on the walls, it was very nice. Front door of the hotel is right on a canal, which meant the private boat we took to the airport was able to pull right up to the front door and pick us up, like a limo ride on water. Plenty of good restaurants in the area where the locals eat. Staff were a mixed bag. Soome were inattentive, but there was one dark-haired woman who was just fabulous. So nice, full of information and suggestions. I wish I had gotten her name. She worked the day shift. Breakfast was standard italian fare. no real complaints. Possibly their not having a printer to print out boarding passes on. Had to go look for an internet cafe.
Yeri harikaydı. Kahvaltıları biraz zayıftı.
Otelin deniz otobüsü durağına çok yakın olması. Konumunun çok güzel olması. Rahat bir otel olması. Standard odaların genelde bodrum katında ve güneş görmeyen yerlerde bulunması.
Personel güleryüzlü, oda temiz. Oda karanlık ve havasız.
yeri cok guzeldi. otel guzeldi ancak booking.com u kullanarak rezervasyon yaptigimiz icin bize otelden ayri bir yerde oda verdiler. asansoru olmayan ara sokakta cirkin biyerdi.
Perfect location, friendly and helpful staff, Bathrooms are small but perfectly useable. we couldn't work out how to turn the heating down as the room was very warm, but we didn't ask anyone so not a fault of the hotel
Location, quiet. No boiler in the room and really old. I had the pictured room but i saw a room that i wouldn t have take so i don t know...
Warm heart stuff! I living in 3rd floor, cannot connect Internet.
The location of this hotel was very suitable. The hotel is situated at the quite smooth area. At the same time very closed to the boat station and to the main interesting things. The breakfast was also nice. Very small size of bath area. The air conditioner was working so noisy.
We enjoyed our stay at the location which easy to reach any-where we wanted to go. As advertised a charming 18th/19th centry hotel yes it was but in need of some refurbishment in some areas.The olde world furniture in our room was beautiful but alass full of dust! which rather spoilt the efect.
The location was fantastic right in the centre of Venice.
Location is near to Giglio Vaporetto stop. Ease of access to hotel. Good view of the church from the room. Staff did not change the bedsheets and pillow cases.
like Venice, service, silence, location, bathroom, breakfast, delicate aroma in corridor.
Excellent value for money. Superb location just a few minutes walk from St Mark's Square and Grand Canal in an attractive square. Some of the staff rather lacking in charm! (Most were extremely pleasant and helpful however).
Location was great for Venice. Friendly staff and helpful. Quiet location but close to everything.
Şehrin tam merkezinde.Çok konforlu ve rahat.Fiayatı ile kıyaslandığında mükemmel.
Breakfast was quite good. Location was very good as well.
Sehrin merkezinde olusu hayati kolaylastiriyor. Tarihi dokuyu yansitan restorantinin terasinda kahvalti yapmak cok keyifli. Kaldigimiz odada sadece banyodaki aynadan faydalanabildik. Odanin icersinde ayna yoktu, oysaki bir boy aynasi olmasi hazirlianmamizi kolaylastiracakti.
Murano Avizeleri Hayır
Çok merkezi bir yerde.Personel alakalı Banyolar çok küçük ancak ekleyecekleri bir kaç parça ile kullanışlı hale getirebilirler.(Etejer,lavabo alt dolap vs)
çok merkezi olması,kahvaltısı güzel çalışan kişi sayısı artmalı bir kişi ile valiz taşı indir vs olmuyor.Netice olarak valizlerin bir kısmını odaya kendimiz çıkarttık ve tamamını kendimiz indirdik indirdik.Ayrıca adam yokluğundan valizler odaya saat 17:00 da ancak çıktı.
The beautiful restaurant by the canal and especially our lovely balcony overlooking Venice There was no wine in our mini bar and we always like to have a glass of wine in the evening when changing to go out.
With the fear of Bed bugs these days, I was very concerned, before arriving, but once we arrived and went to our room my concerns were totally diminished. The room was immaculate. no there wasn't anything I didnt like.
We were supposed to be in the Palazzo bauer 2 but instead we were in the Bauer in a very old and sad room!!! Really desappointed
A delightful room and facilties with very helpful and courteous staff in a beautiful city. The jacuzzi on the roof had wonderful views no it was great
Excellent service by staff Room rate (price)
The facility was fabulous from the roof top dinning to the room itself. The staff was very helpful and polite at all times. The check in staff which seem to be managers is shared with the main hotel and this led to an extended check wait. This comment should not deter anyone from staying here is an outstanding hotel
I liked the attentiveness and personal service which was given.Also the fact we were offerred an upgrade on arrival because our allocated room was not ready was a great bonus. Nothing
Location; luxurious design of the rooms; restaurant; roof terrace - absolutely outstanding view over the city
The staff were very helpful and the location could not be better although initially the hotel was difficult to find. I'd definitely go back in the future. Fresh croissants and toast would be an improvement for breakfast
Some of the most beautiful sites in Venice are just a short stroll away. Abundant shopping and restaurants. I never actually stayed at hotel Citte Di' Milano as there was a plumbing issue on the floor I was supposed to be staying on. I was quickly and expediently escorted to a nearby sister hotel." Panada" The hotel was quite similar to Citta Di' milano. There was a lift and the room had lovely antique decor. Only issues? I was on the third floor and could literally feel heat coming into my room from the floor below and the air conditioning was faulty. I had to sleep with the window open. In Italy their are no screens in the windows. Mosqitos are all over the place at night. I was covered with bites and sleep was not so good as I was swatting little vampires all night long. Breakfast was nice.
Location was excellent!, Breakfast was good enough -basic, but good. No elevator and it was extremely hard to find. If someone had not told us(and some were very reluctant to help unless you were going to buy something) then it would have been almost impossible to find! No signage and you have to go through this dark tunnel thing to find the entrance.
Very Centrally located with lots of nice shops & restaurants around it No elevators or help for baggage upto 3rd floor.
The hotel staff is pleasant, it has an excellent location between san marco and rialto bridge. They dont have wireless internet.
The hotel staff were, at times, rude and unhelpful. Basic services were not available, such as irons or hairdryers, even when requested beforehand with reception.
Excellent location, thought difficult to spot on. the staff not warm enough.
Great location nearby to the San Marcos zone less than 10 minute walk. The staff is nice and helpful. The romms are clean...excelent... I will be there next time.
In the Center next to San Marco excellent no toilets in the room
Great location, big rooms Hard to find, not the best directions posted, small and busy breakfast room
Really friendly staff, very close to the Termini station, croissants for breakfast were amazing. The money for the first night were charged from my credit card after we already payed for the room for 2 nights while checking in. I'm not sure I would ever recieve my money back