denize yakın olması ve personelin düzgün davranışı aile odalarında yataklarda biraz daha temizliğe dikkat edilmesi gerekiyor. Odadaki televizyon bozuktu. 2 defa uyardığım halde düzeltilmedi.Yemek servis edilen çatı katı çok sıcak. Vantilatörler var ama yetersiz . Onun yerine etkili bir klima sistemi gerekiyor.
Hizmet, yemek ve içecek kalitesi cok düsük.4 yıldıza yakısmıyor.
hizmet temizlik persolenın yaklasımı super sahıldekı semsıyelerın paralı olusu
uygun fiyat olmadı
Denize ve merkeze yakın olması, günlük oda temizliği, çeşitli ve güzel yemeklerinin olması, fiyat uygunluğu, bazı akşamlar eğlence yapılıyor olması otelin artı yanları. Banyo havlularının üç günde bir yapılıyor olması yerine günlük oda temizliği ile beraber yapılması gerektiğini düşünüyorum. Booking.com üzerinden erken rezervasyon yaptığım fiyata göre check-in olacağım günlerdeki fiyat daha düşük iken resepsiyonun ve müdürün check-in olacağım günkü fiyatı kabul etmemesi çok anlamsız geldi.
Breakfast had a wide selection of food. The room/bathroom was clean and spacious (however the beds were uncomfortable). The hotel's Reception staff were not very friendly or helpful. For example, when we asked where to find an internet cafe, the receptionist just said "probably in town," then went back to whatever he was doing. Also, when we checked in, the staff could not locate our reservation and they made it seem as if we were inconveniencing them by trying to locate it. Contrary to what the hotel advertises, it is not on the beach but rather across the street from it. And if you wish to use it, they charge you 5 Euros (10TL) a day.
Location, modern rooms, gym facilities, clean swimming pool, friendly staff at reception. The TV in the room was too small. Rooms facing street are very noisy, there is no proper selection of shampoos etc. in the rooms and absolutely nothing in the minibar. There were no instructions how to use the safety box and not even the reception telephone number in the rooms. Staff could not print me a proper invoice when I left the hotel because the person 'authorised to use the invoicing system was not present'. They promised to send me an invoice letter later for business purposes but six days on it still hasn't arrived. For these reasons cannot recommend hotel to anyone with proper 4* standards.
My wife and I have just returned from a week at this lovely hotel. The location of the hotel is perfect, situated in the centre of the city, nearby nightclubs or night life, walking in 3-5 minutes. Also you can go to best popular beach calling Cleopatra Beach by walking in 15 minutes. However in the centre of the city, It has a really safe, quietly and clean pool. The rooms are exceptionally clean and well looked after. There are tea and coffee making facilities in the room. The staff at the reception are all friendly and polite and will do everything in their power to help you if you have a problem. The restaurant for breakfast and dinner is delicious expecially deserts and salads. This hotel is better than the others which are in the centre of the city and has 4 stars.
excellent location and in the heart of the city and very cordial and friendly
Nothing the staff were ignorant. Very unhelpful. The food was discraceful my friend had food poisoning and he was in bed from th 2nd day onwards after eating the salad from the welcome meal u recieve when u arrive late. As above the food was discusting and my friend got food poisoning whilst there spent the rest of holiday being violently sick for 4 days
the hotel was great for value, with breakfast and dinner included. the pool was lovely. we enjoyed our stay. loved alanya. the disco on the waterfront was too noisy. mattress was a bit hard, we like a softer mattress to sleep on. pillows were fine!
Evet otel hakkında hoşuma gitmeyen birçokşey vardı çünkü otel çalışanları asık suratlı problemlerle ilgilemeyen problem anlatanmısafire saygısızlık bu gibi olaylarlan karşılaştığım için çok üzüldüm.Bende Turizm işini ve bu işten para kazanan biriyim ama benim hiçbir misafire yaklaşımım kötü olmadı ve olmayacakta.
The breakfast was not especially good. Only one type of white bread.
Very nice hotel, with fairly large rooms compared to many other hotels (are mostly used to apart). Everything was working and the personel was kind.