Hotel Danieli gibi 5 yıldızlı bir yerden bu kadar kötü bir servis hiç beklemezdim. Kesinlikle bu fiyata kalınmayacak bir Hotel. Odalar inanılmaz derece eski ve pis. Consierj çok bilgisiz ve çok kötü servis veriyor. Tavsiye ettikleri her yerden komisyon alıyor olmaları lazım ki bu kadar kötü restorantlar tavsiye ediyorlar. Ancak Starwood grubu bu Hoteli başkasına devrederse düzelebilir başka türlü pek düzelme ihtimali varmış gibi durmuyor.
Recently refurbished rooms so very clean. Great value for money. Fantastic location, just 5 mins walk to St Marcs Sq. Really happy with our whole stay. Shame the roof top was out of bounds due to under construction
Very clean and beautiful hotel. Recently renovated a year ago. Personable and friendly Multi-lingual speaking staff. Convenient access to San Marco Square, Oltrex, other shopping, eating, and sightseeing places. Would have been a great time saver for us if they knew of multiple various local restaurants, times open, and locations to suggest to guests for consideration. The one (and only) place they did suggest had great food and somewhat formal service and was easy to find.
that its right bang opp st mark/st Zaccaria water taxi stop.........it cant get more central than this hotel............it is so convenient you step out and your in the madness.........tourist / restaurant / water taxis / st marks square is just 5 mins walking distance.....i also stayed in another hotel inside but the experience here was just too good.........their breakfast was also excellent....we got one of the sea view suites which overlooks the port.....its really amazing........the size of the rooms were really good......i recommend this hotel to anyone........ya but i stayed in the new wing which is on the st marks port............... there was this Chinese guy (i think he was the night manager)after 9.00 pm........he was rude and had too much attitude.......the whole hotel staff was so nice but only this guy had a big problem......
We were lucky to be allocated a spacious room and the location is excellent.
centrally located. very helpful concierge a little loud on the street side.
Our biggest concern when booking a hotel for Venice was finding a hotel near the bus (vaporetti) to avoid dragging the suitcases. We could not have asked for a better location than hotel Paganelli. The stop San Marco/San Zaccaria was 200m from the hotel. The room was clean and spacious. The room smelled weird but I would guess that all the hotels in Venice smell the same due to the humidity from the water.
We stayed in a "superior" double room in the main building on 11th October. The room was small, dark and terribly cold. The bathroom was also cold. We asked for some heating, but the manager refused and argued that the heating will be switched on only end of October. So we froze horribly the whole night. The hotel should control the heating by the temperature and not by the calendar date.
everyone was very pleasant & helpful/great location nothing
the decoration in the room and the location of the hotel is great!! but the floor of the hotel is not smooth~~
It had large modern rooms in a quieter area of Venice with some lovely green space but still close enough to the tourist attractions of Venice.
The hotel was of a high modern standard. The rooms were well equipped although not large , were fine - although the views from the windows were not worth opening the shutters. The breakfast was excellent. The hotel is in a quite location around 15-20 minutes pleasant walk from St Marks Sq. A water bus stops just 2 mins walk from the hotel. (and goes to the Lido and all the Islands, as well as back to the Grand Canal in the other direction). The hotel did not have much "Venice" character. The pigeons in the courtyard were a real nuisance. They even landed on the tables and (although the staff cleaned up very quickly ) droppings were regular on the outside furniture.
Location. It is a bit far from the city centre and major attractions but still within walking distance.
The staff was nice enough to say that they will take care of the complains and apologized. The breakfast had variety of food. The staff was nice enough to say that they will take care of the complains and apologized but it wasn't taken care of after all.
hotel was great in quiet location and close to boat stop so not far to carry any luggage. I did notice alot of people walking round venice with bags looking lost so great for finding the hotel
The rooms were very large and nice for the price. The hotel is located a little over a mile from the Piazza San Marco which was totally feasible because you can walk along the water. We had a 1 year old in tow and it wasn't an issue for us. It was actually nice to be in a quiet area in the evenings. There were also a few parks near by which was great to allow our little one to run and play. The restaurant staff was friendly but the concierge and check-in staff were not so friendly or approachable as is to be expected from a person holding such position.
very peaceful,clean too very quiet in the bar in evenings,could not enjoy night in hotel,would have to venture out.could have been more of a choice i food for breakfast
The location of the hotel is fabulous, away from the craziness of the crowds and the nearby park is terrific, especially for kids.
Hotel was located out of the city centre of Venice which is away from the noise, and the room is nice roomy. We arrive very late on the day and the staff assist us on how to get to the hotel. The hotel is about 20 mins walk from St. Marco Square and 1 hr by ferry to Piazza Roma, therefore have to plan the time for travelling.
Location was good, rooms and bathrooms were good The reception staff were grumpy
Cleanliness, food, staff, bed, information source, location
Hotel Metropole konum olarak muhteşem.Çalışan görevliler çok kibar ve yardımcı.Otelin kahvaltısını ve bulundugu salonu unutmak mümkün değil.Özellikle kahvaltı servisi yapanlar nazik ve çalışkandılar.Bize verilen oda çok küçüktü ancak kullanım açısından rahat ve sessizdi. Fiatı yüksek ve bu denli kaliteli bir hotel odasında ikram olarak su ısıtıcısıyle beraber kahve,çay bulunabilirdi.
konumu ve temizlik çok iyi idi. otel çalışanları güleryüzlü ve yardımcıydı. Açık büfe kahvaltı daha zengin olabilir.
Kahvaltı ve İtalyan Şef, Çalışanlar. İnternet Bağlantısı olabilirdi, Odadaki buzdolabı yenilenmeli. Rezervasyon sırasında otele ayak basmadan banka kartımdan para çekilmeyeceği taahhüt edilmişti fakat rezervasyonu yaptıktan iki gün sonra kartımdan parayı oraya varmadığım halde çekmişlerdi.
Cok merkezi bir yerde ve oda cok manzaraliydi Yok
Fantastic. Period. I know how it's difficult find a quality and peaceful hotel in Venice with nice prices at this time of the year (July). But Hotel Bucintoro was beyond my expectations in every aspect; location, quality of the service, hospitality and kindness of the personnel, very elegant furnishing of the rooms... Highly recommended for everyone who wants to stay away from the madding crowd. The only thing Hotel Bucintoro needs is a lovely, small restaurant.
The Hotel was very clean and the staff were a delight. The Hotel itself is a beautiful old building with loads of character.
Excellent staff. They were extremely friendly and helpful. Very kid friendly.
Location and comfort. We would certainly use this hotel again.
very comfortable, great breakfast, and a great location.The staff were very friendly, courteous, and went out of their way to make sure that your experience there was a pleasant one I had no complaints whatsoever
It was absolutely fantastic! If you stay at the hotel try and upgrade to room 21 or 20 - they have 2 balconies overlooking the square 'Santa Maria Formosa' and are absolutely beautiful. One of the best hotels my Wife and I have ever stayed at - absolutely excellent
The rooms were excellent and the staff was very helpful.
The hotel is in a great location - rooms are large & impressive. Staff friendly & helpful. Our room was located beside the kitchen so it was difficult to sleep through the breakfast preparations each morning.
Great location and style. Friendly staff giving good advice. Too much heating. Steep stairs to get to the rooms.
staff were personal and helpful
The rooms are very lovely in a perfect mix of old style and new design. Everything in the hotel has been carefully redone in respect to the age of the house. the receptionist was loudly and more than once dicussing the price of the hotel with the same guest.
Son derece ilgili ve kişiye özel hizmet veren otel görevlileri. Kendimizi hakikaten turistik bir otelde değil, her zaman gittiğimiz butik bir otelde hissettik. Otelin oda designları çok güzel. Lobisi belki biraz daha şık olabilirdi ama odaları ve banyoları görünce bu eksikliği hiç hissetmiyorsunuz. San Marco'ya çok yakın olmakla beraber, turist tuzaklarından uzak bir atmosfer içinde kaldık. Bu fiyata, belki bir sonraki sefer iç avluya bakan değil, sokağa bakan odalarda kalmayı tercih ederiz.
Rooms were very nice Lobby and breakfast area was not so nice
very cooperative and pleasent staff plus the location of the hotel breakfast
four of us have been staying at this hotel for 5 to 6 years and will continue to do so
I was running in the Venice annual orienteering festival which started and finished almost at the hotel door, so it was very convenient and I'd consider staying there again next year! The staff were very helpful in organising a trip to the opera and keeping luggage after check out. Their english was excellent. Breakfast was basic, and the coffee undrinkable - the only problem point!
Excellent location. Very good restaurants close by. Lovely clean room with balcony and wonderful view.
Great air conditioning in room Only one electrical outlet in bedroom. Not efficient for charging electronics or useful in setting up necessary medical sleep machine; paint needs freshing
Everything was superb, could not recommend this hotel enough, staff were 1st class, location super. Breakfast was not to my fancy, but that is only a small thing.
Location The carpet was dirty.
The hotel was clean, staff lovely and oh so warm and comfortable. The room was nicely decorated and laid out and the shower and water really hot and powerful. Thi sis the 5th time I have stayed at this hotel and it would always be my first choice in Venice.
The excellent location, the friendly and helpful staff Water in shower was not warm enough
Location and staff bathroom was not very confortable when using the toilet, since it is to closo to the wall...
Staff was very accommodating & pleasant. Water taxi very convenient. Great location by St Mark's Square. Diner recommendation at Carpaccio's was excellent!
A fabulous hotel. book with confidence. The room and ensuite were great, breafast offered varied choice and the position was close to the piazza and main shopping area. The staff helped us too.
The room was very clean and the bathroom looked fairly new, so it was quite large, clean and had a bath. The hotel is also situated in a very quiet spot.
Staff were helpful And friendly
hotel staff were helpful, the location is very close to San Marco Sq. We had 2 rooms there, air condition was not efficient in one of the rooms. and the style of the rooms were old looking.
it's location the rooms were small, you could hear everything in the other rooms and hallways, there was no restaurant, the tv did not function properly only a couple of channels were clear. the room had no decor, and the bed linens looked used and old and wornout
The continental breakfast. Close to many popular sites. Close to the water bus.
Very friendly and helpfull staff. Clean rooms with all the comfort.
The staff was so kind and verey helpful, room and the bath was very good in clean, size, quite, free internet, only the break fast could be butter and more choises. If there is varity in type of break fast, other was every thing is just pperfect.
Location very good, room comfortable and hotel appearance lovely. some staff very helpful and the location very close to the vaparetto water stop san zancharria. ideal for weekend stay. breakfast provided but scarce and not much variety. booking.com indicated free wifi but this was untrue and we had to pay for wifi. overall the hotel could've put us in a better room as we were staying four days, room basic and expensive for what it was but location spot on.
oda çok konforluydu.özellikle kanalın kenarındaki ufak balkonda oturulması oldukça keyifli. resepsiyon ve diğer çalışınlar her konuda yardımcı, banyo çok ferah. hergün aynı kahvaltı çıkıyor. ve banyo çok geniş ve ferah olmasına karşın duş esnasında her yer çok ıslanıyor.
relaxed, easy going atmosphere room too warm at night, aircon did not work
If you, just like us, arrive late in the evening, you will find the hotel easely. Just in front of the vaporette! I asked the hotelstaff several things , and there was no problem at all. There is no elevator in the hotel, for us it was no problem, because we stayed on the 1 floor. But if your room is on the 4e floor.....
Very nice location, when we got to Venice we took a water bus to an area we thought was close to the hotel, when we got off the boat we found the hotel was right there! In front of us! Very kind and helpful staff, a small but clean and sweet room! Very nice breakfast! It's totally worth it at its price!
perfect location! Only 5 minutes walk to Basilica di San Marco! Breakfast in the glass-celling cafeteria was nice! no flip-flops provided
The staff were very helpful and friendly. The location is can't-beat (right where the Tronchetto ferry exits at St. Mark's square stop). The room was clean and the bathroom was in very good condition.
We stayed at the hotel bruno for 5 nights and really enjoyed our stay , friendly and very helpfull staff also a very good buffet breakfast , also the hotel is very well situated
An excellent hotel - clean, friendly English speaking staff, good value, great breakfast and conveniently located near San Marco. Hotel also provided very clear maps and directions which are needed. Highly recommended.
Venice is expensive anyway so price was reasobale and location v good Would have been nice to have a lift ! Room a little on the small side and shower cubicle ridicoulosly small Staff friendly and helpful No lift Small rooms etc
Extremely welcoming, friendly and helpful staff. Very convenient location.
Good location and no noise from the street. No elevator
location in Venice street noise - but then it is venice!
The central location was excellent. Also the hotel is close to many restaurants and bars. Room sizes were good, except for the shower room. Breakfast also good. Our shower room was very cramped. Also the shower cubicle itself was very small. Our friends had a lovely sized bathroom
the location only a few "blocks" from the Rialto Bridge. no elevator!
The location is pretty convenient for tourists. Hotel staff was very helpful. Breakfast choice was excellent. Room decorated with tastes. Bathroom big with a window and a jacuzzi tub. It was a very small room. With three beds, there was not much space to walk around the beds. There was a bathtub but no shower curtain - tough to take a shower standing in the tub. We tried to use the jacuzzi tub according to the instruction and somehow flooded the floor. The guests below us would not provide excellent review with dripping water from the ceiling.
Igor the receptionist recommended a lovely restaurant as we arrived very late at night. Many thanks. Staff generally very friendly. fantastic location between St Marks and Rialto. Bathroom was extremely cramped.
Very good location. Direct access to a boat to go to the airport The room was smaller and darker than I expected
Excellence of services from the hotel staff. Luxury and cleanlyness of the hotel.
Lovely rooms, great location, excellent dinner recommendation from the concierge (and it was quite cheap!) No ironing allowed in the rooms (laundry service only)
The room was decorated beautifully, we were given a free upgrade on arrival. very helpful staff. great location.
Top services, big rooms. Good decoration, like an ancient Palace, but with all the modern facilities.Good location, near "bus" station of Rialto (don't take a taxi!). The internet plug was in the oposite wall of the room desk's. Breakfast could have more variety.
Everything! I would highly recommend this hotel to anyone visiting Venice.
Wonderful hotel, good location, with excellent staff. Very romantic. In particular it is very close to all the major sites, but feels hidden away from the touristy areas.
staff were excellent--very engaging and helpful with everything including recommendations for both sightseeing and restaurants. loved the ambience of the renovated palace fronting on a lovely Venetian square and accessible by water taxi. quiet location but only a short walk to Rialto and St. Mark's Square. only problem we had was with the keyboard of the computer provided for guests--it was almost impossible to use. fortunately the cost was very reasonable but they do need to update the computer equipment.
The consierge was extremely helpful, we liked the hotel and service very much
The hotel staff were extremely helpful and friendly. The hotel is maintained to a very high standard. Our room was very large and comfortable. The standard of cleanliness was first class. I've no hesitation in recommending this hotel.
We liked our bathroom - and the square with canals, and gondolas close by. Also, the location close to San Marco and other points of interest in Venice, easily walkable. The room was a bit crowded/small, and no room for two suitcase racks.
We had access to a private balcony and the area of Castello was nice. Our room was not in the main part of the hotel so it was not as we imagined. It was in a separate building. The key to our room also opened the room to others in our group - concerning.
Rooms are big enough and clean. We hardly found the hotel, spinned around a lot. Breakfast was not good, boiled egg is extra!! Can't believe. They gave us a different room instead of the pictures we saw before.
Location and setting, good breakfast
Everything. The hotel was beautiful, in a great location and the staff were very helpful.
Fabulous hotel. Friendly staff. We'd definitely go back.
The features in the room. The quietness of the hotel and bedroom. It is quite pricey.
very big room for Venice hotel with sitting area. Perfect location and very new decorated room. There was extra charge for hot breakfast. We had to wake up at 8 am on Saturday morning because of contraction in thr next building. The hotel staff should arange they start later, at least at 10.