Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Yer olarak çok iyi Parque Retiro ve Latina bolgelerinin ortasında. Otel cıkısında saga veya sola giderek farklı bolgelere rahat sekilde ulasabilirsiniz.
Otelin özellikle modern mimarisi ve iç dekorasyonu etkileyici. Konumu çok merkezi ve civardaki aynı kalitedeki otellere gore fiyatı olduköa iyi. Bekledigimden fazlasını buldum. Bozulmasın yeter.
Staff was friendly, helpful and spoke English. Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.
I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
The room was lovely and in a good central location. The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.
Located right at the centre. Helpful staff. Nice room and bathroom. The main street is very noise, evening time especially; a better soundproof windows would be a great help.
Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again. Restaurant closed during middle of day. Rooftop lounge closed during my stay.
The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean. The room we had was on Grand Via and it was exceedingly noisy all night.
lovely style and comfort, great location. no breakfast
Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards. The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.
The staff were very helpfull and the cleanliness of the hotel was excellent The lighting in the room could be a bit better but not a major problem
Location, Design, Bar Staff, Bathrooms, Room Size Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel. The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.
The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building. Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!
sesiz sakin temiz bir ortamda 4 yıldızlı hızmet. oda mefruşatları (yenilenmeli).
Housekeeping cok iyi , kahvaltısı güzel. Ayrıca information desk ' i var ve çok iyi çalışıyor. TV ' de az kanalı var ve hepsi İspanyolca.
Calisanlar yapici ve guler yuzlu idi. Standart oda kalmadigi icin kaldigimiz 407 nolu oda guzeldi. Yalitim konusunda gekisim alani var, oda yeterince isinamiyor.
Hiç bir şeyini, 3 yıldız olması çarşafların yırtık olması anlamna gelmez. Bookingcom sayfasında görülen resimdeki ihtişamı ile kendi aynı değil,
Yeri, odada bilgisayar kullanma imkanı, temizliği, çalışanları,
clean, new furniture, conveniently located no hot water twice in 4 days due to problems with the boiler! I hope it was just an occasional problem
The location is excellent, in the center of the city, near from two metro station, some theaters and restaurants. The breakfast was disorganized end staffs of the restaurant were antiparticle. Recommender to eat en front of the hotel , en restaurant VITAMINA.
Location Rooms needed new paint on walls. Minor repairs would have made a lot of difference.
that the hotel is downtown
Good location. The hotel staff were not helpful and provided incorrect information when requested. The bed size was not large, as reported at the time of booking and the staff responded that for bigger bed, we need to pay extra fee. Breakfast was served badly and lacked food.
Very centrally located, excellent breakfast, clean, plenty of hot water, quiet, good staff. Small room for 3 people, uncomfortable beds, small old bathroom, heating not working properly
Front desk staff was very helpful. The hotel is centrally located. Our towels were not changed during a three night stay. The safe in our room did not work and even though we reported it, it was not fixed for the duration of our stay.
Hotel was clean, quiet and right in the center of Madrid. All in all, good value for money. The family room was quite small for 3-4 persons. The air conditioning device was old, a bit noisy, and had difficulty at times coping with the sweltering heat outside.
The location couldn't have been better and although the hotel wasn't anything special it was clean and comfortable...and really good value! It was a bit "worn out"...but really nothing to complain about.
Otel binasının tarihi yapısının korunmuş olması ile beraber yüksek tavan yapısı ve başarılı ses, ısı yalıtımını beğendim. Ayrıca otelin merkezi lokalizasyonu ile 3 metro istasyonuna, günün her saati hareketli olan şehrin ana meydanı ve yemek, alışveriş noktalarına son derece yakın olması çok güzeldi. Otelin önündeki küçük meydanda, sokakta yaşayan insanların yatıp kalkması otele giriş çıkışlarda tedirginlik yaratsa da, konakladığımız sürece bu kişilerden herhangi bir tehdit ya da rahatsızlık verme durumuna şahit olmadık.
Otel,n yeri ve temizlği gayet iyi fiyat uygundu Personel biraz asık suratlı ve resepsiyonist bile cok az ingilizce biliyordu, cok yardımcı olamadılara
Yeri cok merkezi, sehrin tam ortasi. Fiyati yerine gore cok uygun. Duzgun, temiz ve modern bir otel. Otelin en temel problemi duvarlarinin cok ince olmasi ve gurultu gecirmesi. Hem yan odalardan hem de disaridan cok gurultu aliyor; buna bir de alttan gecen metro hattinin sarsintisi da eklenince bazen cok rahatsizlik verici oluyor.
the hotel staff were extremely helpful and friendly.The hotel was spotlessly clean and the location was excellent
The entertainment system, lighting, bed, shower, and great bath products. Our room was on the interior courtyard and there was a constant, loud hum coming from some duct or generator outside - making it impossible to open the window. Also, loud music coming from the bar on the roof.
this hotel made my stay in madrid! it has fantastic location and exceptional reception service that rules according to slogan 'everything is possible'!
Thought it was superb---------Would go back tomorrow if I could. There was no shop in the hotel for forgotten essentials, toothbrush, etc.
The style of the hotel was great. It has a traditional exterior and is very modern on the inside. The location of the hotel is great as well, situated centrally amongst all the big sightseeing attractions. The staff were excellent. They were very, very helpful and accommodating. We arrived very early in the morning and they went to work immediately to make certain our needs were met. They stored our bags, set us up with the buffet breakfast, and arranged for an early check-in. My husband and I travel frequently and have stayed in many, many hotels. We would definitely recommend this hotel to any traveler to Madrid. We stayed in a superior room which offers more space and a view of the city. We'd highly recommend it. We have no complaints about the hotel. We really enjoyed our stay here.
Patricia at the front desk was extremely helpful and very kind. Would definitely stay there again.
I paid in advance 100% but they asked more money when I checked out. I don't know why? Other Hotels never charged.
staff was very accommodating and helpful - loved the location and exterior views - rooms with balcony are fabulous the hotel hallways needed to be vacuumed and cleaned a little better
Great location, restaurants and bars.
My group was really excited for our night here. We were only in Madrid for a day, but the location was amazing. Upon arrival, all of the staff was super friendly. We chatted with several of them for a few minutes, had some champagne, and got some options for where to have dinner. Their dinner suggestions get a 10 as well, had a wonderful dinner down the street. The room itself was comfortable, loved the lighting options, and the mini bar was reasonably priced. We tried to book an extra night but they were fully booked :(
The Location is great in the centre of madrid on piazza st anna Size of the room, could have been bigger
gercekten fiyat performans kalitesi ile cok iyi
Temiz bir oteldi, kahvaltısı güzeldi, çalışanları ilgiliydi. Şehrin merkezi olması avantajdı, 2 metro istasyonuna da 200 metre mesafedeydi, bu da şehri rahat gezebilmemiz için avantajdı.
Yeri süperdi.Yemekler iyiydi. Otopark konusunda sıkıntı yaşadık.Bizi Plaza Carmen'e yönlendirdiler.Her gün için 5 euro indirim alacağımızı söylediler.Ancak bize herhangi bir döküman vermediler.Bu sebeple otopark görevlileri indirimi yapmadılar.Check out sırasında belgeyi istemeliymişsiniz .Söylemediler.Açıkçası rezervasyon görevlileri ile tartıştık.En sonunda çalışan hak ettiğimiz indirimi cebinden ödedi.Çünkü hatalı oldukları kabul etti.
The Location is really perfect.walking distance to everywhere.very good view on the 9th floor teras.The rooms are clean and modern designed.not much noise even it is exactly in the centre of the city.Friendly staff! if we come again to Madrid we will choose the same hotel,this is for sure!! TV channels! all of them are spanish except cnn int! we stayed 4 nights so it was boring to watch tv ! no double bed in the room!(2 single beds)
Sehir merkezindetdi Tuvaletten surekli koku geliyordu. Esimle beraberdim iki single yatak verfdiler ve menun kalmadik. Internet kullanimi ucretsizdi ve bundan menun kaldik
Gran Vianın göbeğinde oması tercih sebebimizdi.Memnun kaldık. 2 gece sadece konakladık, kahvaltı almadık.Bir problem yaşamadık.
otel çok merkezi. tarihi yerlere olan yakınlığı ve temizliğini beğendim. resepsiyondaki bize yardımcı olan görevli çok yavaştı ve ingilizcesi iyi değildi. ayrıca ilk giriş günü kalış ücretini tahsil ettiler.
During our stay the staff did their best to please us. The air-conditioner and the tv in the room did not work. However, they replaced our room to the grand suit without any extra charge. The staff was not able to speak English in the room service. It took us ages to give even a basic order.
Located centrally with nice clean reasonably sized rooms. The street it is on is a little less nice than some of the other hotels in the chain but this no doubt contributes to its reduced price. Highly recommended overall as long as a glamorous hotel facade on a beautiful street is not one of your criteria of selection.
We loved this hotel. The location is convenient and quiet, and the staff are very friendly and helpful. Our room was spacious and, like the rest of the hotel, tastefully appointed, in modern style. Really, a first-rate hotel - we'll definitely choose the Vincci Centrum for future visits to Madrid.
Very well located and very comfortable. Had everything I needed for my buisiness trip.
The hotel staff were very attentive and pleasant to deal with. We received an upgrade without requesting one. Also great location, in the middle of the city near a lot of museums and restaurants.
No Fitness Center, even though it was marked as having one
fantastic location, walked to everything! Very modern hotel. Staff was helpful, room was clean and modern. Breakfast was poor, no swimming pool.
Modern room decor Room air conditioning not very effective (ie not cool enough)
The rooms were large and some thought seemed to have gone into the design. Also, it was very centrally located and the staff had good English. The extra charges, especially for breakfast seemed to be steep.
very nice hotel, well appointed and reasonable size room, walking distance to the Prado, Plaza del Sol, etc. breakfast was good, dining area very nice but quite pricey vs. the cost of the same food anywhere else nearby
We loved the location and the staff was very helpful
No room service
Comfort and cleanliness of rooms and hotel in general. The location was perfect for my requirements No
Güzel bir otel olmasına rağmen fiyatlar yüksekti. Aynı fiyata en azından kahvaltı dahil edilmesini isterdik.
Otel şehir merkezindeydi ve çok elverişli konumlanmıştı.Bunun yanısıra 4 yıldızı komforuyla hakediyordu. Resepsiyon hizmetleri hiç te iyi değildi. Müşteriyi hemen başlarından savıyorlardı. Bunun yanısıra TV paralı idi ve bu belirtilmemişti. Sabah zamanında bir çay istedik ama sabah servisinde çay olmadığını belirtmeleri ise mantığa aykırıydı.
hotel iyi bir hotel ...fakat manengmenti cok kotu.....birde hotel bolgesi yollari yapiliyor....cok gurultulu..... ses izalasyonu sart
merkeze çok yakın olması ve ekonomik olması
Merkezi̇ ama ayni konumda çok otel var. Otelde 3 kişilik oda seçeneği̇ i̇le rezervasyon yaptim ama tam i̇ki̇ ki̇şi̇li̇k oda veri̇ldi̇. 2 ki̇şi̇li̇k olarak dizayn edi̇lmi̇ş oda efektif idi. Ama i̇lave yatak geli̇nce oda 3 ki̇şi̇li̇k tek bir yatak kivaminda oldu yatak aralarinda sifir boşluk .. pencere acmak bi̇le mumkun olamadi.ve tum yukarida i̇şaretlenen rahatsizliklarin tek nedeni̇ bu i̇di̇.tum konfor bozulmuş oldu.önceden rez. Yapmanin bir önemi̇ yok demek k
merkezi yerleşimi, banyo ve tuvalet kapılarının cam olması, yatakların yumuşak olması, saç kurutma makinesinin olmaması, dolap kapaklarının kırık olması , banyo havlularının 3 gün içinde hiç değiştirilmemiş olması ,koridordaki gürültülerin odanın içine fazla yansıması