Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
new york'un en prestijli bir otelinde kalmak bizim icin iyi bir deneyim oldu. otelin konumu da mukemmeldi. odamizin penceresi arka plandaki bir is merkezine bakiyordu, yani otelin en kotu konumdaki odalarindan biriydi. odeme sirasinda kredi karti sorunu yasadik, sebeini receptionistin acemligine bagladik.
Odadan çok memnun kaldim
bu devirde ve bu standartta bir otelde internetin standart bir hizmet olmayışı şaşırtıcı. Ücretli olan bağlantıda dahi 3-4 saatime malolan bir sorun yaşamış olmak benim programımı çok kötü etkiledi.
Merkezde olması sebebiyle gezilecek ve görülecek yerlere çok yakındı, otel çok temizdi, servis iyiydi. Hayır
Tari̇hi̇ bi̇r otel olmasi, konumu, şikliği, müşteri̇ profi̇li̇ Housekeepi̇ng pi̇yamalarimizi sürekli̇ koltuğa atti! İnsan katlar yatağin üzeri̇ne koyar bence
Location, Location, Location! Great mid-town location, steps away from shops, theaters and landmarks. Friendly helpful staff. Comfortable room although very small bathroom. Great restaurant! Small bathroom.
Everything... great hotel, great location!
The staff was absolutely amazing. Especially Rocky and Jenny. They were friendly and helpful and always with a smile. The rooms are kept well and are comfortable. The hotel is centrally located so most activities are in walking distance. I will stay there again when I go back in a few months. Everything was great!
It was clean and comfortable, beautifully decorated, quiet, friendly and helpful staff, excellent service - from doorman to housekeeping to room service,, conveniently located, cozy lobby and library - in short - a gem of a hotel. Will definitely return!! Absolutely no complaints!
Location was excellent. I thought my room was way too small. I was in one of the 02 rooms and it was tiny. never stay in any of the rooms that end with 02. There was a gentleman in the library when I was there speaking on the cell phone complaining that his closet at home was bigger than his room. I asked to change out of my room and they said they were sold out. I will never stay at this hotel again unless I am shown the size of the room first. Otherwise, it was clean, good location and good staff.
staff was outstanding comfortable room, if small great location older building with slow elevators :) small room (but it is Manhattan!)
Cosy and comfortable The ventilation in the toilet is noisy.
Accomodations and staff were wonderful. Location is convenient and in an extremely staff area.
Conveniently located,comfortable,pleasant stuff.
Delightful. Very kind staff, lovely room. Very good value at just over $200 Room seemed a bit humid
Our stay at the Iroquois New York was absolutely fabulous. From the moment we arrived, we received excellent service from all the staff. The room was very clean and well appointed. The location was perfect. Vanessa, the concierge, was absolutely amazing; not only did she provide excellent recommendations for restaurants and attractions, but she went the extra mile in assisting us with obtaining a metro card for the subway. We will certainly recommend the Iroquois to our friends and plan to stay here again for our next visit to New York!
We arrived early and our room was ready. We were able to check into our room early which was very much appreciated after traveling all night on the red eye. The staff was friendly, attentive and the hotel was charming and very clean. Great location to everything. We really enjoyed the Lantern's Keep downstairs.
Merkezde görülebilecek ve alışveriş yapılacak yerlere yakın olması,minimal iç dekorasyonu , yeni renove edilmiş olması Akşamları lobinin daha iyi düzenlenmesi
looby in bar olarak kullanilmasi,oturacak yer kalmadigi icin otel musterisine lobby de bekleme ve dinlenme olanagini ortadan kaldiriyor
otelde gunduz hıcbır bar veya restaurant acık degıldı mecburen bırsey ıcmek ıcın dısarı cıkıyorduk. 24 saat hızmet veren bar olması kesınlıkle sart
lokasyonu cok iyi banyolar cok eskimis hatta dus calısmadıgı icin oda degistirmem gerekti.
oldukça merkezi bir noktada
Metroya çok yakin. central park ve fi̇fth avenue ye yürüme mesafesi̇.
şEhrin içinde alışveriş ve ulaşım yerlerine yakınlığı merkezi yerde olması temiz ve düzenli olmasını beğendim. Girişte 300 usd depozit alınması önceden haber verilmediği halde talep edilmesi hoş değildi .ayrıca rezervasyonda çıkan fiyatın çok üstünde fiyat alınması kısıtlı bir para ile gidecek olanı zor durumda bırakacağından hoş değil.Tam fiyat verilmesi gerekir.
konumu guzel, temiz calisanlari daha profesyonel olabilir
Yeri broadway ustunde 5th caddedeki luks magazalara cok yakin merkezi ortalama ustu bir otel,gayet iyi amerika ortalamasinda Havalandirma sistemi eski ve problemli geceleri cok gurultuluydu,
otelin dizaynı ve yeri çok güzeldi.küçük bir otel olmasına rağmen bence tercih edilebilir. king oda istememize rağmen queen oda verildi.gerçi fiyatda indirim yaptılar.ama odalar gerçekten küçüktü.king oda olalarak özellikle belirtmenizi tavsiye ederim
lokasyonu harika,merkeze yakın.metroya ve yeme içme yerlerinin içinde.fiyatı uygun. odalar ve tuvalet inanılmaz küçük,
Yeri̇ time square'i̇n merkezi̇nde,personel gayet i̇lgi̇li̇. Odalarin küçük olmasi dişinda herşey gayet i̇yi̇
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
thanks for the great service.
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
Hem benim ve hemde eşimin kredi kartından otel ücretini almışlar, umarım bu hatayı düzeltirler.
otel cok guzel bir konumda,guleryuzlu personel ve temizlik super... otelin girisi cok kasvetli biraz daha genis bir entry yapabilirlerdi..
Clean, comfortable room. Excellent comfortable bed Differing abilities of staff to book taxis. One said "Come to the front desk shortly before it is needed & we will call them." When we did this we were told to go down to Times Square & hail a passing Yellow Cab.
Excellent location in the middle of the time square... the staff were so nice and helpful and gave us very good advices. Rooms were so clean and comfort. It's the best option if you are looking for a good location and convenient price .
The bed was very comfortable. The shower was great. The room was very small - but fine for my purposes. It would be too small if you needed to spend a lot of time in it for any reason.
Very friendly staff. Very nice room. Breakfast was good. We particularly liked the 24/7 swimming pool: very cool at nights, with music from a DJ and drinks from the bar. There were no hangers in the room to dry the towels after showering.
location was fab and staff really friendly room was smaller than expected but it was what we needed
The location just off Times Square was fantastic. The breakfast was excelent and facilities wee great. we would definatly go again
The decor was cute. When we went to check-in, the person at the desk couldn't find our reservation (which we placed through Kayak). So he had me show him my confirmation email via my phone. Okay, sure, that's fine. But then he made me email the confirmation to his personal email because he said their accountant would need it.... It was bizarre. I checked that confirmation email up and down later on to make sure there was nothing he could use to steal my identity or commit credit card fraud. Anyway, forwarding my confirmation email to the clerk's personal email just seems very messy and unprofessional. He also charged an additional $25 to my card "in case of extra charges". When I checked out, I did not receive any notice about extra charges. A week later, I still do not have this extra charge back. The wallpaper in the room was peeling. The bed was definitely not the typical comfy hotel mattress I'm used to... it was very firm and the pillows had rough and cheap feeling cases. The bathroom set up is weird. The shower, toilet, and sinks are all exposed to the room. There is a sliding mirror that can either cover the toilet or the shower... not both at the same time. If you like privacy when you use the toilet, this may not be the place for you.
The decor was really cute, nautical themed! The bed was comfortable and we were able to actually sleep three in the middle of Time Square with one queen on the bottom and a double (I think, that or a twin, but it felt a little bigger) on top! A short walk to the theatre district and close to all the hustle and bustle, but nicely contained. The breakfast was included in our price and it was actually worth it, there was a wider assortment than I usually see in hotel breakfasts and it was served until noon when we were there. I would say overall the amenities put us over the top for the trip. If I had to stay in the middle of the city again, I'd definitely try for this hotel again. There was a few small areas in the room that were peeling and I think a different ladder to get to the top "bunk" would be safer. The tiny metal rungs were a bit precarious (maybe something slightly slanted with larger steps to get up?).
had a lovely time in hotel the best thing was you were aloud smoke in your room
I am not a big fan of being in the middle of Times Square, however Room Mate Grace has a very cozy, boutique feel, which I love. The staff are friendly and I love the design details (ex: dimmer switches!) of the rooms. I am looking forward to staying at Room Mate Isabella in Florence in a month!
The location was very convenient, the bed was super comfy, and the price was rather reasonable compared to the other hotels in the area. The evening pool "party" was a little scandalous, there were some questionable things happening, definitely not a place to take the kids! The front desk staff wasn't rude, but they were not very friendly either.
Excellent central location for sightseeing and while the rooms are cozy, they're more than enough. With NYC to explore, you only need a bed to rest your weary head in! Paid just over $900 for 5 nights for the room which is great value for money. Booked a petite room with a double bed and were offered a free upgrade to a standard room with twin beds. Staff were really friendly and happy to chat over breakfast - I personally prefer that to formal hotel 'attentiveness'. Found no issue with the breakfast area - stayed Thanksgiving weekend and were having breakfast around 9am. It was busy but manageable and staff would clear an area asap.
Location. First night we stayed in a room facing the street, and couldn't sleep because of the continous thudding noise (caused by the vehicles going over the steel plates covering the construction work). They offered us another room (and 10% discount for the whole stay a gesture we appreciated). The new room was quiet, and we had a good rest. At the checkout, I realized that the discount was applied to 3 nights instead of 4 (I am sure it was an honest mistake). I tried to explain the situation to the clerk, but she acted indifferently, and I didn't have the time/energy to escalate it. Otherwise the staff are very professional and helpful.
Convenient locaton and good value; free wifi No kettle to make tea
The room had enough floor space to pace around in without being cavernous. It was clean and comfortable. A good deal for the location.
It's central position to the city. Some of the staff were unhelpful and it was in need of a complete good clean. The rooms were very dull and could do with a refurb!!!!!!
Close to times square room very hot. No A/C or other room temp controls. no ice machine
staff was very helpful and courteous; very comfortable beds; housekeeping did a good job would have liked a hairdryer in the room and coffee available
Wonderful pleasant staff. Very helpful and inviting. Great location to everything!!!!! Clean, and good enough size for what we needed. Slow elevators
Times square was right round the corner, and there were plenty of nearby dining options. The staff were rude, the room smelled, the cleaners only made the bed and left rubbish in the room, the noise late at night meant we didn't get a wink of sleep, and they charged us to store our luggage. Also, security is not great, as they make you leave the key at the front desk each time you leave the hotel, and don't require ID to pick the key up.
Location was good. But, I expected more from a 2-star hotel and even at the price offered. The staff were not unfriendly, but seemed a bit perfunctory. Perhaps overworked. Main complaint was that I was given a 2nd floor room on street side and there was construction outside the window till 3am the night I stayed. There was only a window air conditioner that worked well. However, it meant that there was not closing out the sounds from the street. Otherwise, the pillows were ok, but the bed was very hard relative to many other hotels I have been to. Second, the water in the shower had very low pressure, took a long time to get hot, and the diverter was whining the whole time. In comparison the sink had good pressure and heat. But, the plug wouldn't stay put making shaving with fill sink a problem. Lastly, there was a chair in the room, but no desk configuration other than for using the dresser as a makeshift desk.
The proximity of Time Square The window left all the street sounds, a chance that we have the air conditioning.
The staff was very polite and helpfull.
It's very close to Times Square! But that is not really a plus since everything in New York is readily accessible via subway. Daily maid service was nice. Smelled musty, no amenities, not enough outlets to charge electronics like cell phones and laptops. Also there were bedside lamps but they were not plugged in and when we looked there weren't any outlets!!! When I return to NY I will definitely stay elsewhere! Mildew noted in the bathroom. And the place really needs to be renovated.
location street noise when we were on the 2nd floor
Clean, great location, helpful staff, would highly recommend if you're just staying a few nights. We found this problem everywhere so it's probably just a personal preference, what's with USA and no kettles only coffee machines? I just want a cuppa after an lond touristy day.
Location One of us was literally in a basement room with no windows. My room was so small I could barely move.
It was a small quick little hotel located right near Time Square. While the room is about 2/3 or 1/2 the size of a typical room, the price and location makes it ideal for those that don't tend to spend much time at their hotel, but want to be located close to Time Square and the subway. The hotel staff was very attentive and nice to deal with. It has a really small room and there is no refrigerator to put our drinks, but since we only stayed one night, that was too problematic.
Staff were Friendly, Location was perfect
the location is very good! The Hotel staff isn't helpfull. They charged two days more even though I've left two days early. And they recived a packege for me after I checked out.
this property addresses all the necessary parameters i.e. location, comfort, staff, facilities and services. gr8 experience
i arrived the hotel at ten and didnt have to wait until 15 for ckeck in, they gave me a room and did everything very very quickly..that was a great start. I went with my ten year old daughter and found the hotel couldnt be better for our stay. Breakfeast was perfect! location too...we walked everywhere...times square...rockerfeller center...central park..Moma..!! even build a bear and american girl...!! we had places open 24hs to buy something to eat or drink...free wifi ..and had a place with two computers in case you dont have your own! room ok too!!! clean ..small as all rooms in NY. ,but you only use it to sleep !!! they kept my luggage after i did my checkout!.. couldnt have chosen a better hotel for my stay with my daughter.
The staff was extremely friendly, they made us feel like customers and friends at the same time, a little bit like staying with the family but always very professional. Whenever we needed something everybody did everything and always with a smile. We will definitely choose this hotel again. The breakfast was excellent, the location is also very good.
The staff is very kind and familiar. The breakfast is complete, well prepared and permited us to visit early the city.
Good price, very clean. Great staff, very friendly and helpful Small room for 4 adults.
great value, wonderful cozy old world flavor. Library with espresso machine and fireplace, beautiful marble staircases Unbelievable lack of attention to detail. This hotel could be soooo much better if they simply cared about details. The gym has had 3 of the 4 cardio equipment broken for over 6 months! The hallway carpets are worn, the paint is scuffed, gym towels usually absent, gym t.v. broken... I would happily pay 10% more at this hotel for better TLC. Sadly, it seems they are content to compete on price alone, in spite of having a gem of a property. Poor management, in my opinion.
no free wifi
NOTHING Double room was smaller than anything they've seen before. It was only one tiny bed [I even called them explaining they are sister and brother] and I believe it was a twin or maximum a queen- my brother was taller than the size of the bed-unacceptable. My closet is bigger than that bathroom and the building is remodeling so it looked terrible and they so bugs on the shower-real gross. I payed the price of a 4 star hotel in Times Square and they told me they've been in more comfy hostels in Europe. Staff was not accommodating at all and since my family does not speak English very well they did not offer to change to a decent room (for the price I payed). I feel so bad for them and I feel scammed by this. Ridiculous.
staff attitude and promptness lack of towels unacceptable
The location was perfect, our room very pretty
It was very clean Room was very small and the bed was small as well
I love the character and history of this show. I film like I am in a film noir movie with its library, the spiral staircase and the classic, old NY feel of the rooms. The only complaint I had was the staff. The first time I stayed, they greeted me with such a welcoming warmth and interest in me as an individual. It was lovely! This time, they had a rude woman working the front desk who was so cold--no smile, no eye contact, just the most basic robotic responses. Please Mansfield Hotel, you have such class, such character! Hire people who treat people with respect and friendliness! Because of her, I may be looking to stay elsewhere in the city next time. The rude, robotic woman at the front desk. Please find someone who is friendly, interested. It's a boutique hotel. It is charming and the service should reflect that charm!
The staff were helpful and very friendly, especially the bellman and the reception staff The hotel was very clean. The rooms and public areas were also excellently furnished. The bathroom was very small - It was not possible to sit on the toilet and close the door in room 803! also the bathroom floor was higher than the room, resulting in a cut foot on the first night
Helpfullness of front desk staff and central location of hotel
It was a rather horrible experience. The room was small and dirty and nothing like what was advertised. The furniture was broken and it was facing a wall. The room next to mine had several people in it who were partying late into the night and even though I called the reception they refused to do anything about it. So there was shouting and music until after 2am. Probably one of the worst hotel i stayed at in a long time.
Location in the middle of everything. Friendly staff and nice rooms for boutique hotel. Free wifi in lobby only; paid wifi in rooms. Would have liked free wifi in rooms.
nothing the room was disgusting: small, dirty, not comfortable at all !!!
kendine ait bir mutfak ve her turlu ekipmani olmasi bir harika. Kendi evinizde kalmak kadar rahatti. Yeri cok merkezi 5 dakikada times meydanina ulasabilirsiniz.metro is bir blok asagida braynt parkin karsisinda.Kahvalti servisleri yok maalesef fakat malzemelerinizi alip odanizda yapabilirsiniz.Biz cocugumuzla gittik cok tavsiye ederim.
ulaşımı çok rahattı
oda new york sarlarina gore oldukca rahat ve buyuk ---very big room - convenient - comfortable hergun oda temizliği yoktu sadece haftada 1 gun...there is no daily cleaning service only once in a week.