Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
şehir merkezi ve temiz olması bagaj bekleme parası alınması luzumsuz
Otellin yeri her yere yakın ve cok merkeziydi
Yeri merkezi, alt katında 24 saat açık bir restaurant bulunuyor. Odalar çok ufak, eski, temiz bir görüntü sergilemiyor.
Lokasyonu tatilimizi kolaylastirdi, ucretsiz wifi oldukca guzel bir hizmetti, temizlik yeterince iyiydi Yapi cok eski oldugu icin bazi seyler pratik degil. Ornegin kiyafet dolabi cok kucuktu
I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area. At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
La posizione spettacolare! La vostra dalle camere ai piani superiori è davvero incredibile. Le stanze, considerando che siamo NY abbastanza "umane" per il rapporto qualità prezzo. Alex alla reception è stato formidabile! Abbiamo dimenticato un oggetto e lasciando un messaggio alla loro segreteria ci hanno ricontato immediatamente per avere istruzioni. Insomma davvero buono. Provate a vedere se trovate degli special price
Price. Location. Modern. Clean. Small. Old. Slow checkin.
Clean, Good location Broken front door.
Excellent location and great hotel for the price (subway stop right outside) Very helpful staff (especially in the restaurant when I was dining with my two year old) Beautiful view of the Empire State Building from our window Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel. A bit disorganized with the luggage holding process and the lobby lounge should be open later during the summer. The hotel has very nice outdoor space which is rare for hotels in that busy area and could get better use. Got back from concert at 12:30 and had to look for a bar/pub to have a night cap.
ALL of your front desk staff could use better training in professionalism and courtesy.
Friendly staff went out of their way to make our late valentine's day getaway special, moved me and my girlfriend to a higher floor, and gave us a box of chocolates and a card. Room was extremely clean, a little small, but nice nonetheless. I will definitely stay again! Room was a little small, but the cleanliness absolutely made up for it!
Easy check in and out. Validate for parking nearby. Check with parking garage. Small rooms but typical for NYC hotels
Alex at the front desk was most helpful in assisting me with a reservation problem,
The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
I have stayed here numerous times throughout various trips. All the staff members of the hotel are very nice, helpful, and show they care about you. Cleaning staff is very very nice, front desk is amazing. They have a great breakfast staff as well. The hotel is right next to a subway station, but you don't see the lingering subway station people. If you get a city view it is wonderful. Very centralized to NYC. You are close enough to Time Square with shops close. Small rooms, but it is NYC you can't expect much more. If that is the only negative thing about your stay then you have no worries!
Konumu muhteşem. Odalar eski ancak odada fazla vakit geçirmediğimden sadece uyumak için odayı kullandığımdan çok da rahatsız etmedi.
Merkezi olmasindan baska bir ozelligi yok. Odalar yenilenmeli. Hayir olmadi.
otelin en güzel yanı bulunduğu yer.. sigara içilmez oda ayırtmama ragmen sigara içilen oda verildi ve maalesef değiştirilmedi. Odadaki koku çekilir gibi değildi.
otelin yerinin merkezde olması odada internet baglantisi yokdu
otelin yeri ulaşıma kolay otel çok eski renovasyon yapılmalı koridorlar bile eski kokuyor ancak yer için oteli satabiliyorlar bnce yine kalacağım ama çok eski ve fiatı hak etmiyor receptıonda çok agır eleman çok az
Genelde herşeyi ile güzel bir otel . Fiatları biraz yüksek olmasına ragmen kahvaltı verilmesi çok büyük rahatlık saglıyor. Hayır
Merkezı olması çok önemliydi. Ancak çevresi çok gürültülüydü. Gece gündüz sürekli gürültü vardı. Özellikle sabahın erken saatlerinde baslayan gürültü saglıklı bir uyku uyutmuyor. Camları ses gecirmez cam yapılırsa bu sorun çözülür. Temizlik konusunda odaya bir sozum yok ama banyo temizliğine çok daha fazla özen gösterilmeli.
Location of the hotel is very good. Breakfast is ok, as expected from a 2 star. Very noisy at nights. Was not able to sleep at all. I couldnt believe the noise coming from the street, every single day the same thing. Also, the room was not clean at all. The dust on the heater, stains on the mirrror was unbelievable. Also noticed that the room floor was not cleaned at all during our stay. I believe it was cleaned maybe a year ago. Bed was large, but not comfy. a/c was not working properly and was very loud.
şehir merkezinin tam içinde olması nedeniyle oda ve yatak biraz büyük olsa daha iyi olurdu.
orta kalitede bir otel.fakat çalışanları daha başarılı merdivenleri moral bozacak şekilde bakımsız
The hotel was in a great location for sight seeing and the sub way. The hotel staff were friendly and accommodating. The rooms were clean. The beds were very comfortable. Although the breakfast was an "all you could eat". I thought $16.50 was a little over priced
This was my first stay at Hilton Garden Inn Chelsea. I like everything about this hotel. Location is very good in mid-town Manhattan close to shops, clubs, bars.The customer service was ok. The room was big, very clean & comfortable.If you are in a mood for a Playboy TV channel it's free you can watch it in your room. I was on 19th floor the city view was ok nothing special. I will recommend this hotel to my friends & family. From 0-10 I'll give 9++++. Check-in is at 3pm. I arrived at 3:30 pm and my room was not ready I had to wait for 15 minutes in a lobby.
Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special. They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night. The only issue was the noise of the air conditioner heater.
Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
The location on 28th Street is very central and convenient. One of the elevators didn't seem to be working very well and the other was very slow. Luckily I was on the 2nd floor, so I took the stairs, which were clean and well lit. It was pouring rain when I arrived and the front desk had no umbrellas to lend. It was also very loud from street noise in my room. Inside from the hallway was quiet, even though I was near the elevator.
Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs. Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
Cleanliness of rooms and hotel as a whole. More attentive front desk staff. Assisted others before ourselves and other guests who were clearly lined up first.
Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc. I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
For New York this was a pretty good size room with 2 queen beds.
It was a very basic hotel and rooms were on the small size, but it was exactly what we needed. We loved that there was a microwave and fridge in the room. Clean. Small clean lobby. Staff were generally very friendly. Nothing.
Our stay at Residence Inn was actually better than expected. The staff was very friendly and helpful. Even the maintenance staff always said hello and had a smile. The breakfast was good and they even provided a light supper which our family took advantage of. We would definanty return. P.S. Our City View rooms on the 27 floor had an outstanding view.
While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a me...
The hotel was very clean and had all the conveniences. Bed and bedding was great. Close to Times Square and our room had a spectacular view of the Empire State Bldg. Caution: If you have a vehicle, parking cost almost 25% of of nightly stay.
The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.
We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down. Clean room. Prompt service. We'd stay again.
Excellent TImes Square location for weekend stay .
We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction...
Clean, spacious and very nice room, close to Times Square. Complimentary breakfast and afternoon light dinner was a plus. Would recommend, and visit again.
This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.
I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!
My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.
We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Items of our luggage were stolen
Clean rooms, Small rooms
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
lokasyonu iyi, merkezi bir konumda, temiz, sabah kahvaltısı çok sınırlı, çeşitlendirilmeli.
Oda iki bina arasına denk geldiği için camlar fonksiyonsuzdu. Işık girmeyen bir odada kalacağımız bize rezervasyon esnasında bildirilmeliydi. Değiştirmek istediğimizde boş oda olmadığı belirtildi. Otel çalışanları turistik yönlendirme yapabilecek , tavsiyede bulunabilecek yeterlilikte değildi. Kahvaltı yeri ve sunum kötüydü.
Otelin yeri cok merkezi ve etrafında gerekli hersey bulunmaktadır. kapısının yanında metro duragının olmasıda oteli cok kullanıslı yapıyor. odalar kesinlikle cok ufak degil. banyo, yataklar eskimis degil. kaldıgım 5 gundede hic asansor problemi yasamadım.
Merkezi olması, uygun fiyat olması, temiz, küçük bir otel olması. Kafenizde daha çok çeşit olabilirdi, normal çay bile yoktu.
Lokasyonun merkezi olması en iyi özellikti. Otelin kahvaltısı beklediğimden çok çok iyiydi. Oda manzarası veya odada lüks sınıfına giren bir beklentim olmadığı için odadan da memnun kaldım.
i was glad to find out that each floor had a kitchen as well. friendly staff and guests. good, safe and central location. good to spend the night. smells a little stale. do not expect any luxury. it was a little difficult to get my two big suitcases inside becaus of the few steps at the entrance and double doors.
Personel güleryüzlüydü, yardimci olmak i̇çi̇n eli̇nden geleni̇ yapiyorlar. odalar çok temi̇z. Fuar alanina yakin olmasi nedeni̇yle terci̇h edi̇lecek bi̇r otel. Odalarda mobi̇l telefonlarin çekmemesi̇ sikinti yaratiyor. bu nedenle i̇leti̇şi̇mde problem yaşaniyor. fi̇yat daha uygun olabi̇li̇r benzer özelli̇kler daha uygun fi̇yatlarla sunuluyor.
Şehrin konumu güzel. Fiyat, konum, temizlik açısı bakımından çok avantajlı. Oda minibarı boş ve otelde otomat bulunmuyor. Otelin karşısında bakkal mevcut ancak gece için sorun olabilir. Klima ve tuvaletteki havalandırma çok gürültülü. Ancak bu amerika için normal bir durum.
otel merkezi yerde oluşu iyi resepsiyonda semin dışında tüm çalışanlar duyarsız kahvaltı çalışanları iyiydi yer olarak iyi odamızın ısıtma sistemi çalışmadığından oda 3 gün çok soğuktu tamir 3 günde yapılabilindi .booking com dışında aynı otelde 7gün daha kaldık otelde kaldık okula yakınlığı dolayısıyla
Yeri cok iyiydi ; kahvalti da fena degildi Internet cok yavasdi.
Cok temiz, konumu cok iyi ve calisanlar cok saygili. Timesquare ve Cenralpark a cok yakin. Yemek problemi yok.
Staff courtesy room size vs cost
The hotel was clean and tidy. it was centrally located and withing 2 minutes walking distance to Penn Station and madison Square Garden. we arrived at Penn from Newark so ideal for us. the hotel located on W 31st street was ideal as a center to get to all the major sights in NY. Breakfast being included was excellent to set us up for the day. There were a couple of cafe/restaurants nearby. would stay again if we get back to NY.
The breakfast was great! The price was good. Room was clean. THe walls were very thin and you could hear the partiers that came in at 4am. When the front desk was notified of the disturbance they responded quickly and the room quieted down for about half an hour, but then got really loud. I did not sleep well at all that night!
breakfast was nice Yes, there was! I had major issues with the WIFI Internet Access. It didn't work on my IPad and my Windows lap-top at all. The "necessary page" in the Browser didn't turn up. The "free WIFI" was one of the reason why I did choose the Hampton. The staff said they cannot give me any discount, because I booked the hotel via bookings. I shall try to claim it thru you? Anything you can do? Speak to Lisa + John at reception. They confirm that I had complained a few times.
For the value the hotel was great. The location of the hotel is very convenient to many locations and subway lines. The breakfast in the morning exceeded expectations and was substantial. Hotel is very clean and feels updated. The bathroom felt a bit small but for a hotel in NYC that is expected. Do not try to drive and park in this area, parking is atrocious and very expensive.
Our check in/out and all interactions with staff were very positive. Breakfast was good, a hot waffle, pastry, egg, or potatoes, plus juice, cereal and hot drinks. The two doubles in one tiny room were adequate. No tub only shower and the TV/cable was the bare minimum. Complimentary internet was adequate. Overall I recommend and would stay again.
Horrible place, breakfast awful with little nutritious value. It would have better to eat at McDonald's ! This is overpriced even for Manhattan. If parking is available, it will cost you an average of $50 per night. I don't think the bedding had been changed for me after the prior customers had checked-out.
Good location Breakfasts were not so good
Close to Penn Station Close to excellent shopping Expansive free full breakfast buffet No room views Slow elevators
Staff was excellent
Waiting for the lift at breakfast time! we walked down 16 floors - it was quicker!
We arrived mid morning and after a 10 minute wait were shown to our room. Service was consistently prompt and staff courteous. I would definitely stay again.