şehir merkezine ve 3 tane metro durağına çok yakın. odalar hergün temizleniyor ve havlular değiştiriliyor. otel personeli her zaman ilgili ve güleryüzlü. lavabonun tuvalet ve duşakabinin olduğu odada değil yatağın hemen yanında olması. (yer darlığı sebebiyle böyle olduğunu düşünüyorum)
Daha once de kalmistim. Location cok iyi ve fiyat/fayda dengesi ortalamanin uzerinde. Tek sorun odalarin kucuk olmasi.
Location was very good. The rooms are very small. The rooms on the lower floors are very dark and noisy.
reception gorevlileri nazik ve iyi , hauskeeping iyi , odada sürekli ısınma problemi yasadık teknisyen tamir etti ancak 3.gün sorun düzeldi
Convenient and close proximity to our corporate office.
minibar was loaded with choices deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
Staff was amazingly attentive. No ice on floor
I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.
The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
Friendly, helpful staff. Bad view out of room 733.
Old shower and bathroom
Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings
booking com'dan sigara içilen oda rezarvasyonu yaptığım halde (45 gün önce) otele gittiğimde,no smoking roomm verildi.
Odalar yeterince büyük. Şehrin iyi bir bölgesinde. Banyo ve tuvalet oldukça eski ve konforsuz. Yatak odasına dışarıdan çok gürültü geliyor. Pencerelerin ses izolasyonlu olması lazım.
çok yardımcı güleryüzlü,temiz,odalar süper buyuk cok geniş,banyolar çok güzel,konum süper yerde empera stade binasının alt sokağı. hayır olmadı.hersey cok güzeldi.Asagıdaki cafe de kahvaltılar süper 10 numara,sahibi işleten Türk,cok yardımseverler ve konukseverler.Akasm yemeği kesinlikle bir aksam orda yenmeli Şefleri 10 numara yemek yapıyor.Manyı süper.
The staff, location, and quality of the hotel for the price cannot be beat in New York. I would recommend this hotel to anyone, and I travel to New York often, usually staying in hotels like the W. Nothing.
Nice staff, comfortable mattress and linens, great shower, funky style and great location - walk to everything and close to subway Ultra small bathroom sink and counter, A/C didn't cool the room below 72 even with the thermostat turned down to 60. Bed also on a platform, and corner of the base jutted out far enough that I whacked my shins on it to the point of heavy bruises - totally my fault but just beware!!
Location Rooms were very very small, bathrooms were even smaller, no room to move in and no storage space whatsoever in room at all
I liked the modern design and the crisp clean linens. Unable to control temperature of room. Also found a large roach crawling on the floor. The staff rectified the situation immediately.
Great service. Very clean. Rooms weren't spacious but very clean and modern. Extremely comfortable bed and bedding
I loved the terrace facility , made a big difference to me comfort. I will use this property again when visiting New York. First room I was allocated was way to small , requested a change and reception was very accommodating.
The staff was excellent; courteous, helpful, engaging and friendly. The room was spotless and comfortable with nice amenities. I really enjoyed my stay and would definitely return.
Nestled into a quieter part of Manhattan (or at least not as hopping as Times Square) the Roger feels like a bit of an oasis. The hotel did a great job of converting its rooms so they don't feel like an old apartment with a fresh coat of paint and an over-sized photo of old Chelsea. The lobby is pleasant, there is a small, intimate cafe on the landing and the rooms are well-appointed and comfortable. This was my first time and would stay again.
Stunning hotel. Stayed here for 4th of July weekend. Location is amazing, room is amazing and staff was amazing. Will be back next time while I'm in NYC. Parking is a hassle and valet is 55$ a night.
Just entrance Very small space of room, very expensive if you think about cost vs. benefits. Even breakfast of us$ 24,50 and us$ 6,53 for a bottle of water???? The most expensive experience that I had when I am trevelling all around the world during last 20 years!!!!!!!
Most everything. My only facilities detraction was the shower water temperature bounced around. The location is not in the middle of anything, but it is close to a lot.
Large room was clean and recent renovation Couple blocks from 34th st subway Tiny bath but was clean and modern
yeri ve fiyatı çok iyiydi.. odalarda daha yeni malzemeler kullanılırsa daha şık bir görünüm verilebilir..özellikle tuvalateler..
Arka taraftaki odalarda kaldik , disaridan gelen havalandırma sisteminin gurultusu , otelin on kapisinda kalmayi arzu edecek kadar rahatsiz ediciydi.
Otelin merkezi konumda olması iyi. booking in verdiği fiatla otel fiatı farklı.otel 200 dolar kadar fazla ücret talep etti ve ödemek zorunda kaldık.oteli booking ten bulmamıza ve rezerve etmemize rağmen kendileriyle de görüşmemiz gerektiğni ifade ettiler.
Otelin yeri çok merkeziydi. Banyonlar eski, dolayısıyla pis görünümlüydü, banyoların yenilenmesini tavsiye edebilirim. Birde lobynin yenilenmesi gerek.
Konum resepsiyon gorevlilerinin tamaminin degismesi gerekiyor.bu resepsiyonda duran kisi dahil olmak uzere bavul tasiyan kisiye kadar olmali.bir insan ancak yaptigi isi bu kadar sevmez pes yani...Sadece disarida duran ve taksi cagiran ve bavullara yardi eden kisi herhalde otel muduru olmali olsa imis otel herhalde oldugundan 10 kat daha sevimli bir yer olurdu
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Clean rooms, Small rooms
Items of our luggage were stolen
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
The Hotel was need everywhere we want to go. We could walk to so many places. No
The Hotel is located 5 blocks fom Macy's and within easy reach of the Empire State Building. Staff friendly. The room was very small. The view was poor & the bed was uncomfortable. The area in which the hotel was situated felt unesafe. No intenet & conciege not particularly helpful.
Locations was fantastic Free breakfast was difficult, the 4th floor was too cramped I could not even try the food
Exactly what I needed. No frills, but clean and the room was a nice size.
Staff were extremely friendly and helpful. Bathroom was well equipped and good sized for this price range hotel. Room was fairly quiet. Breakfast choices were very limited and unhealthy. Elevators were not very functional.
The position is great. The Empire State Bldg is quite close, as well as Times Square and Union Square. You are in the heart of Manhattan! On top of that, the room was super-super-clean and very comfortable. The hotel had some problem with credit cards, however the staff was very willing to co-operate to solve.
Nothing. I didn't like it. Poor breakfast and the space used as wasn't right for it. The Hotel was very expensive and it isn't look like a three star Hotel.
Rooms were very spacious
great location. loud neighbors.
The room was a decent size and clean. It had everything as described. There was very little traffic noise, which was good as a number of people had complained about that when I read the reviews The breakfast room really needs to be larger as it was a bit crowded.
I liked the location,rooms were quiet and very comfortable. Breakfast area could be improved,a bit small. But selection for breakfast was not bad.
No mini fridge
We had a double/double room and it was had plenty of room and it was very clean and well presented.The staff on reception were very helpful and complimentary breakfast excellent to get you started for the day.Very well located for seeing the city without being very noisy.
Central location, surrounded by good restaurants, friendly staff always willing to help and give advice
Friendly staff Nice location Comfortable room No communal space in hotel No double-glazing so very noisy
It was so central to everything-staff were extremely helpful-very comfortable, great bed, bathroom and TV. Easy start to the day having coffee and pastries! We'll be back-thank you again. Nothing
Excellent location and service. The staff one of the best I have ever met. Refreshing experience among NYC hotels It is a boutique hotel, so room is quite small, but still very functioning
The staff was really helpful, friendly and polite. It is well located. This hotel is very over rated here. They show themeselves as a design hotel in their pictures just because they have a red wall in the reception and some drawings on the staircase walls. The rooms are just white, plain with huge, ugly, brown furniture that takes up all the tiny space. The only light source in single rooms is a very bright white lamp on the roof. Not even a side table lamp. The shower has no door, just a glass panel that covers half the entrance, so every time you shower the whole bathroom floor gets wet, since you can't even regulate the intensity of the water. The place for having "breakfast" is a joke. It's just a tiny space with 4 chairs behind the reception and a table with some breads & coffee. Juice is charged apart.
cleanness, desing windows not soundproof
The staff was very helpful. Rooms are small but nice and clean. Comfortable bed. The AC/Heating in the room was a very loud, and since insulation was poor you had to have it on all night wich affected our sleep a bit. Breakfast is just pastery and coffe - would be nice with a healthier choice as well...
Perfect hotel, really clean & confortable. The only weak point is that the windows insonorisation is not good.... you can hear a lot of noice from outside... taxis, alarms ,traffic ...
Excelent location and extremely caring staff. The room was very small, but fulfilled all our needs and was consistent with the special offer rate we paid for (full price may have been too expensive for this room). Coffee was great, though the breakfast was not very appealling. I missed curtain in the shower to avoid the water to spread on the bathroom's floor and missed more hanger for the towels. A fridge would be very usefull. The grab and go breakfast could be better. Those who would not arrive early for breakfast, would not find anything left to eat.
Fantastic location with excellent staff, our room was fantastic we received a free upgrade on check in. Hotel bar and restaurant are well worth visiting, the local suway is a 2 minute walk away.
The location was superb. It was clean, quiet and very beautiful. None
Everything. Manager, Chris was exceptional.
The room was pretty clean, comfortable and nicely decorated. The room was noisy--I could hear people in the hall and the room next to me. It could have been cleaner but over all it was not bad. I di not like the food in the restaurant "Olive's" it was too salty.
The staff is extremely helpful and friendly. The rooms are large, comfortable and beautifully decorated. And the location is perfect.
Location is excellent and our room was very good. Hotel design is contemporary and modern. The door staff appeared disinterested in guests and there was generally a lack of friendly hospitality that you usually enjoy in the US. With the exception of the bar staff nobody smiled at us!
The staff was friendly. The rooms were comfortable. The view was wonderful.
Loved the room, they had all points I require to be totally happy. Luxury, cleanliness, location, friendly staff. Super!! Will love to stay their again. Thanks for the opportunity to try them out.
I absolutely loved this hotel. The location is very good, there are some great places to eat around there. Having room service was excellent, Good bar that served excellent cocktails. Would definitely stay again. Conciege were extremley helpful.
atmostphere was really fun. great buzz about the place every night. evening meal is amazing. cant think of anything at all
Good location. Some check in staff were terrific, some were condescending that I booked my room through kayak. I had to beg them to get my SPG preferred benefits. After I asked enough people, I got them, after hearing different stories about their policy.
calısanlar ve otelın konumu ıyıdı.otel temızdı.kalmak ıcın ıyı bır otel bence. duvarlar cok ınce oldugu ıcın yanda kalanların sesı rahatlıkla duyulabılıyor
The hotel is very close to the attractions. The hotel should be renovated. The carpets are dusty and dirty.
merkezı olması avantajlıydı,odalar küçüktü ama temizdi.otel fiyatına kahvaltının dahil olmasıda iyiydi.
Oda iki bina arasına denk geldiği için camlar fonksiyonsuzdu. Işık girmeyen bir odada kalacağımız bize rezervasyon esnasında bildirilmeliydi. Değiştirmek istediğimizde boş oda olmadığı belirtildi. Otel çalışanları turistik yönlendirme yapabilecek , tavsiyede bulunabilecek yeterlilikte değildi. Kahvaltı yeri ve sunum kötüydü.
lokasyonu iyi, merkezi bir konumda, temiz, sabah kahvaltısı çok sınırlı, çeşitlendirilmeli.
Lokasyonun merkezi olması en iyi özellikti. Otelin kahvaltısı beklediğimden çok çok iyiydi. Oda manzarası veya odada lüks sınıfına giren bir beklentim olmadığı için odadan da memnun kaldım.
Merkezi olması, uygun fiyat olması, temiz, küçük bir otel olması. Kafenizde daha çok çeşit olabilirdi, normal çay bile yoktu.
Otelin yeri cok merkezi ve etrafında gerekli hersey bulunmaktadır. kapısının yanında metro duragının olmasıda oteli cok kullanıslı yapıyor. odalar kesinlikle cok ufak degil. banyo, yataklar eskimis degil. kaldıgım 5 gundede hic asansor problemi yasamadım.
All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again. I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
Breakfast up on the rooftop! Overall. Great!
Good confort in the rooms, pleasant staff and a nice location in NYC Nothing to report
Fruit flies at breakfast
Room, comfort Inexperienced bar staff
The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :) The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
Staff were very nice. Comfortable bed. Unexpected complimentry breakfast. No tea or coffee facilities in the room.
I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Perfect location to get anywhere in the city. Plenty of subway options.
Everything There were no view to the city witch i pay forma online alzó the location is not área.
Proximity to all attractions Staff was outstanding
Recepcionists were friendly and we were able to get an early check in. Very helpful after a 10h flight. Muffins were ok for breakfast. Wi-fi internet had a good signal strengh in the room, but it was paid. We had problems with cold/hot water. We had to pay for Wi-fi internet and we had the impression it was free when we read the hotel specifications online.
Location was perfect. It takes 10 min by walk to the Time Square.Yer muhteşemdi Time Meydanına 10 dakıka yuruyerek. Ancak eski bir oteldi. Eskiliği sorun değil diyorsanız kalabilirsiniz. Staff was awful and so rude. Çalışanlar çok kabaydı.
The location is just two blocks from Macy's and excellent value for money.
The location, is excellent. The lobby tells an old story, and is inspiring. The room was fine but disappointing view from the window. Strange that there is no little, restaurant or bar in a hotell with old history, would be nice in the evening after a day on the streets of Manhattan.
love the location, very convienient to everywhere. the hotel is clean and very quiet. we booked for two twin beds and requested for the high floor, we got the room on12th floor and our room is larger than most of other hotels would get you. the havd us checked in as soon as we arrived which was at 10 am.very happy about the hotel. i dont wanna say this but the old black male receptionist was pretty rude. once I arrived, greeting and told him that we would like to check in, pass him my reservation paper, he said he doesnt need to see it. so i passd him my id. he siad he dosnt need my id,j ust spell it out for him. he couldnt find my name so he askd me to spell it out for him. he found it, now he asked for my ID and credit card. his tone was dried and eyes was up and down all the time. was very enoying.
It was very basic but near everything Staff were not very efficient and helpful. The room was basic. Shower didnt work well, it was either too hot or too cold. I wouldnt stay in it again, the lighting was poor. It wasnt very clean
The location is pretty good. Every single employee I met at the reception was way to unfriendly and unprofessional. The room was pretty small and basic. It's ok for a short stay.
Good location and accommodating, friendly staff. Also complimentary coffee and muffins in the morning is very nice. The heat does not come on until the outdoor temperature goes below 50!! With waning daylight, there is not much heat that gets to the rooms. So our room was cool, but with the blankets we were ok while sleeping. Interestingly, the lobby and hallways were warm. Lots of street noise on the second floor, so it's not the most restful sleep.
The hotel was very clean,the location was excellent room at the front way too noisey
The hotel was beautiful and the location was unbelievable! You can walk everywhere! There is a super convenient garage across the street. We rented 2 rooms and they put us on the same floor one across the hall from the other. It was great and we will go back!!! Nothing!
Being close to Times Square and to shopping. Also the lobby and the breakfast in the morning. The heating system was steam and our radiator was banging off and on during our first night. We were offered a different room the 2nd day and there was no banging in the radiator in that room. Needless to say we did jnhot sleep well the first night.
Conveniently situated, tasty muffin and coffee/tea supplied for breakfast, interesting history and fascinating decor. Our room was at the back of the hotel - well someone has to be there - but not a nice outlook at all, but as we were out most of the time wasn't too much of a problem.
the cocktail bar was amazing, the decor (mood) of the space was also appreciated the location is a bit rough around the edges- the immediate context that is.
This is a great hotel. Great ambiance, staff, and rooms are unique and make it feel like home. Highly recommend this hotel. Honking from cars on the road outside was excessive. Higher floors recommended.