Tram was too noisy during the night
clean rooms, good beds noise from the tramway, parking system was not well explained
very comfortable and convenient Found the rooms were very hot!
Tea and Coffee facilities appreciated. Free access provided to excellent public transport system, from outside the front door. Quiet and comfortable. No airconditioning so the provided fan was valuable. Cannot comment on breakfast as the cost seemed excessive.
Everything was ok
good location on the tram line. breakfast is expensive.
the breakfast, the quiet position, the look out of my window
location Wireless internet in public areas was not free as it was in hotel information. Staff was not able to solve whas giving such information and why is right - promissed inform next day but did not.
The hotel was very clean, luxurius,close to the city centre.It also offers free transport in the city with all the public transportation as long as someone stays there. The breakfast should be inclouded in the price.
Location -> very easy to access some Novartis sites (Schoren and Klybeck) and also some central places in Basel (Claraplatz, marktplatz, etc) I would suggest a more healthy breakfast (more fruits and/or fresh juices)
The night was noisy (street noise) and with no air conditioning it was very warm. The hotel personnel were warm and courteous. It was hot and noisy at night/
right in the city center
Would not advise for women travelers. Hotel is in prostitution district.
Noise from bar downstairs even in cortyard room. Tobacco smell from bar downstairs. No hot water.
This is not a recommendable hotel for booking.com. This damages your image!!! Hotel White Horse is a hore house. Being with my daughter of 28 I very was embarassed in such a place.
The hotel staff was nice and a pass for transport around the city is given at arrival. I did not my booking really quick and was looiking for something cheap and in town. Unfortunately, this hotel is in the darkest part of town. Not recommended if you are a women on your own as you have to walk a bit from parking to hotel if you are driving (not so advisable at night). Red light district...
The room was value for money and the hotel staff were amazingly helpful. in addition the hotel was well located for my work in the city. there is a bar downstairs and the room assigned to me was on the stairs which was noisy between 2 and 3 am in the morning.
Hotel with prostitutes!
Convienient to the Messe The bed
Very good location, near several transports and commerce Hotel is in the red light district,very noisy room, couldn´t get no sleep at night, several bars near the hotel, prostitutes in every corner of the street, i wouldn´t recommend this hotel to women traveling alone or couples.
temiz oluşu hayır
ulasimi kolay,temiz, duzgun barda filtre kahve bulunsaydi iyi olurdu, odalarda minibar olabilirdi
temizlik ve odanın rezervasyonda belirtilen bilgilere uygunluğu iyiydi.Isıtma sistemi daha iyi olabilirdi. ısıtma sistemi daha iyi çalışabilir,banyo oldukça soğuk olabiliyor.Odalarda mini bar olması iyi olur.
Odaların dizaynı, konumu, iç mekan tasarım ve kullanım rahatlığı , ulaşımın kolay olması. güler yüz.
Çok güzel rahat bir oteldi,odalar güzel ve genişti.kahvaltı gayet iyiydi.tavsiye ederim. otopark pahalı,yan sokaklarda müsait yerler var oraya arabanızı park edebilirsiniz.
excellent quality and low price Very slow for checking out
Its proximity to the town. The good breakfasts. Comfortable beds. On a busy road junction and therefore noise from traffic unavoidable.
Very comfortable bed, great shower, wonderful breakfast The receptionist at the frontdesk was on the phone for much too long both at check in & check out.
Better than many 4 stars hotels.
We liked all the small efforts they had made in order to make everyone welcome such as keeping fruit baskets for those who stayed there and free internet facilities. Would have liked to have had some hot food for breakfast.
(1) very convenient location (2) room is spacious (3) a selection of fruit available at the reception (4) staff are helpful and responsive nil.
Fine service from caring hotel staff and english speaking.
staff were very helpful and very polite
Everything was first class with superb customer service. shower curtain faulty
Proximity to railway station Tram noise
very comfortable hotel for both business and pleasure poor choice in breakfest buffet
Lovely bathroom and extremely comfortable bed. Liked the 2 room concept.
proximity to the station
It was very loud, bed was uncomfortable, food was not available and heating was not controllable
Location in centre and close to railroad and airport access bus.
nice rooms very noisy
Superb bathroom, excellent location. Walls are too thin, neighbouring rooms can easily be heard.
Competent staff. Own car park. Valet parking. Very talented (lady) piano player in the lounge. Excellent central location.
It was convenient to the railroad station, the staff were friendly and helpful, the beds were good. The drain in the shower was very very slow. It took 1/2 hour to empty.
balkonu çok güzeldi. yatakları ve yastıkları daha rahat olabilirdi
Yerleşim muhteşem, nehir manzaralı temiz bir oda...
Otel Çok merkezi. Manzara muhteşem. Ancak KAhvaltı menüsü çok zayıf.
Basel'e gidiyorsanız kesinlikle kalmanız gereken çok güzel bir otel. Sunduğu imkanlar yönünden gayet geniş bir seçenek listesi var. Özellikle günün yorgunluğunu atabileceğiniz masaj ve sauna imkanları ile kalınmaya değer bir otel.
havaalnına çok yakın,ücretsiz shuttle servisi var.Odalar çok geniş,rahat ve konforlu,Akşam yemeği açık büfe ve yaklaşok 40 sfr.zengin ve doyurucu değil,imkanınız var ise şehirde akşam yemeği yemenizi tavsiye ederim.Otelin büyk bir kumarhanesi var.Giriş ve ilk içki müşterilere ücretsiz.
The view of the dining-room and the lobby. The staff. I bought un spacious double bedroom and they wanted to impose a "garret"- room.
The staff was extremely friendly and helpful.
Great location with a great view on the city and the Rhine river; friendly and mindful staff. The gourmet restaurant "Cheval blanc" deserves a special mention.
magnificant atmosphere! Great service axcept a little more effort in cleaning could make this hotel one of the best I ever been in
Inside the hotel one feels the unbelievable atmosphere of great history of it and past centuries. The manager at the reception was extremely polite By understandable reasons there is no swimming pool to a pity
The attitude of all members of the hotel staff with have come to contact with was excellent - this is the real forte of Les Trois Rois. The dry cleaning quality is extremely poor (I requested two ties to be dry-cleaned - and they were returned to me completely destroyed).
Lighting The service at the bar
Location Hotel Staff !
Absolutely 1st class hotel. You really feel like you're back in the 1900's. Stunning renovation of classic architecture.
Liked the ambiance and the staff was outstanding There was nothing not to like at this hotel
Friendly reception. Possibility of smoking
Convenient for the centre of Basel
The staff were brilliant, very helpful and always welcoming. The hotel was surprisingly quiet and the staff knew all the guests. You get a free pass for all the trams/buses in all the city zones and this is an unbelievable saving! Although this isn't in the middle of the old town, it's very close to the station and very very convienient. The trams are all maybe 100m away and you end up taking the tram everywhere! Cannot rate the staff highly enough. Only complaint was that I asked about breakfast and was told that they serve it, but no mention of cost. I thought it was included, but it wasn't, so the bill was higher than I expected, however, I partially blame myself for this!
Very easy access from the main train station and to the city center, quiet, nice view from the 8th floor during the breakfast. Disappointed by the fact that TV did not have dual language fonctionality. Increased fare due to congress taking place during that week so it didn't come to a great value for money for that matter.
The location was great, just round the corner from the train station. The hotel was very nice. My bedroom was decorated very nicely, modern and comfortable. The breakfast room on the 8th floor had great views of the city, and I was very satisfied with the breakfast selection. The mobility ticket (included in the cost of the stay) was very useful. It would have been nice if the hotel had a restaurant, but as the hotel is quite small I suppose there is no space for this. The hotel was also quite expensive, though the rate was probably normal for a city centre hotel in Switzerland.
good access to the train station and the tram stop; very clean and with nice interiors; courteous staff rates are steep compared to hotels with the same proximity to the train station, say, in geneva
Very convenient, clean, friendly and quiet. Breakfast overlooking the city a good start to the day. Lovely decor. Good TV choice.
Location, service and cleanliness of the room The centralised air conditioning did not appear to be working and when we asked Reception, they said there was no air conditioning and that we should open our windows.
it is in the central of the city nothing
Good central location, quiet (with the windows closed). One of the glasses in the bathroom had a white deposit in it, It had not been cleaned, although it was in a plastic bag. I was charged for breakfast for two persons for two mornings, whereas, in fact we only had breakfast on one morning, (the 7th April).
Minibar ücretsiz, merkezi konum, görevli cemil bey çok ilgiliydi, bu da otele olan olumlu görüşümü pekiştirdi. Resepsiyondaki bayan (genç olmayan) biraz kaba bir tavrı vardı.
Ulaşım çok kolaydı, yakınında market ve restaurantlar mevcuttu.
Servisiyle, konumuyla cok iyi bir oteldi.
basel harika bir şehir ve otelimiz çok rahattı.çalışanlar harika
Herşeyden önce çok ilgili çalışanları var. Odalar rahat. Sadece odada saç kurutma makinası yok. Onu da resepsiyondan alabiliyorsunuz. Otel merkezde. Heryere yürüyerek gidebiliyorsunuz. Biz eşimle çok memnun kaldık..
oteli sevdık,calısanlar yardımcı,guleryuzlu,ulasım kartı verılmesı cok hos bır ımkandı.
Otel şehir merkezinde, çok iyi yerleşimli bir otel. Otopark yeri olarak kullanılan yer çok dar. Odalar temiz. Kahvaltı İsviçre için vasatın üzerinde. Personel yardımsever.
Good sized room, nice and warm, nice bathroom, friendly staff (if they are around), breakfast OK though basic. An OK hotel for a budget business stay, 5-10 mins walk to Messe/Congress Center. Industrial/minimalist design (floors and ceilings of varnished concrete) will not appeal to everyone. Furniture in rooms is poor quality, and just one small armchair in a double room, no table to go with it.
Very nice and confortable rooms. Friendly staff. There are no pictures in the room.
Went for the International Football Match. Great location for seeing Basel, good transport links if walking too far isn't your thing. Very helpful reception staff.
Restaurant not working on weekends.
Central location. Large rooms. Helpful staff. Noisey area outside. Red light area on next block. Bed linen not changed during 4 days.
O.K for a short stay, basic room.
The hotel was fairly modern and conveniently located just 30 metres from the river and from 2 tram lines. The staff were very helpful and friendly. It was in the middle of a small red light district, flanked on both sides by brothels and at night there were some dodgy looking people lurking about, but during the day it was fine.
Very helpful, friendly staff. Nice sized room, good sound proofing and an excellent nights sleep.The breakfast area was very clean with a good select of breads & Jams, fruit and meats .Would definitely stay here again. The free mobility pass for hotel guests was a nice extra.
good location, quite neighbourhood
It is very closed to the city center
Excellent location. Walking distance to Maktplatz, Spalentor, Barfuesserplatz etc. The only issue would be lack of tea & coffee making facilities in the room; also it was not possible to order tea/coffee although the staff did lend us a kettle!!
There is no bar, no restaurant and no coffee machine in the room. So if you come back to your room and want a coffee or a sandwich. Forget it. This place is a glorified B&B and I would avoid you to go elsewhere.
Smart hotel, great prices and location. not brilliantly designed... form over function - room lighting and breakfast bar both need rethinking.
Location, comfortable beds, shower Size of the room, lack of storage space, inadequate breakfast for the price, understaffed in food area, nowhere to hang towels in bathroom, poor lighting.