Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Otelin konumu tartışmasız en önemli olumlu özelliğiydi. New York'taki birçok etkinliğe yürüme mesafesindede olması metro durağına yakın olması, Central Parka komşu olması ve üst katlardan şahane Central Park manzarasına sahip olması diğer önemli özellikleriydi. Ayrıca müşteri İlişkileri müdüresi Milja Perkovic ve ekibinin yardımcı ve güler yüzlü olması çok hoştu ve otelden olumlu izlenimlerle ayrılmamızda payı büyüktü. Otelin temizliği ve housekeeping hizmetlerinin aksamadan yürütülmeside memnun kaldığımız konular arasındaydı. Bence internet bağlantısının parasız ve limitsiz olması gerekirdi (çoğu mekanlarda bu hizmet bu şekilde veriliyor). Odaların gecede devam eden şehir gürültüsünden etkilenmemesi için tedbir alınmasını öneririm.
resepsiondaki beyin sıcak tavırları ve güleryüzlülüğü(keşke ismini alsaydık) hayır
Yeri çok iyi ..Müzelere sanat galerilerine yakın ,şehri hiç görmemiş olanlar için yürüyerek şehri keşfetmeye uygun,alışveriş için en şık mağazalara yakın,yemek için en şık restoranlara adım mesafesi,günün her anı kalabalık ve güvenli ...Gecenin bir yarısı bir müzikalden veya yemekten dönüp otelınize yakın yürüyüş yapabilirsiniz.Daha önce başka otellerde de kaldım ama bir dahaki sefere yine Helmsley Park Lane oteli tercih ederim.. oda dekorasyonları ve banyolar yenilense daha iyi olur..kahvaltı salonu nefis central park manzarasına sahip olmakla birlıkte çeşit ve servisi vasat..
Central Park'a ve 5.Avenue 'ye yakınlıgı,muhteşem manzara ve şehrin en işlek yerinde bulunması açısından muhteşem.Çalışanların güleryüzlü ve ilgili tavırları da insanı cok rahat hissetiriyor.Cok keyifli 3 gün geçirdim. Otel dekorasyonu ve odalar cok temiz olmasına rağmen; masanın uzerindeki cips ve şekerleme paketlerinin uzeri cok cok tozluydu- sanırım sebebi elektronik kutu uzerinde olmaları- bu görüntü hiç hoşuma gitmedi.Tüm o güzel ve temiz atmosfere kirli bir izlenim vermişti.
Otelin konumu cok iyiydi
the old world ambiance and the courtesy and professionalism of the staff.
The location of the hotel is just wonderful - could not be better. The lobby and doormen were very friendly and got to know us during the week we stayed. Our room was beautiful but had no view whatsoever - it looked into a lightwell. My wife and I felt that the front desk staff let the place down. We were promised an upgrade to a room with a view from one receptionist and told to come back at 4pm on our 2nd day to move. After coming from lower Manhattan to make the promised move the receptionist had a change of heart and told us no other rooms were available - although we knew that there were. Front desk staff were the only disappointment during our stay.
Location, size and service
Everything was first class! No negatives!
The staff was incredibly thoughtful, and the room outstanding. Not a thing - excellent experience all round
Professional staff. Huge room for nyc. Complimentary products in refrigerator (water, sodas) Nothing.
easily accesible and friendly staff no lounge. A hotel of this nature should have a lounge
A superb, class-act, old world hotel. The real thing. Can't wait to stay again. No.
Staff were very friendly; rooms were cozy and comfortable and quiet. It's quite lovely but a bit staid for my taste. Location though is fantastic
as this was christmas the hotel lookes lovely the staff were very helpful and the location was good fot central park area
the location is great- staff helpful
The location of the Hotel. Very close to the shopping area and to Central park.
Friendly staff and traditional hotel
The locationa and staff is great. The Hotel rooms are shabby
the hotel was very centally located i did not like the way we were receives at the reception desk.the person that receiveved us was very to the point and did very little effort to try to accomidate us.
The Library is a gem.....Outstanding food, service and ambiance
Good location near main atractions Yes, bad attention, lack of amenities.
great location very expensive food
It is a small elegant hotel. The rooms were spacious and beautifully appointed. We loved the hotel, but returned to find our room had not been made up all day. They got someone right up to us, but I was surprised by that.
suit odaların büyüklüğü ve mutfaklı oluşu
İnanılmaz guleryuzlu ve efendi personel,cok kaliteli musteriler,aile oteli,sabah 2.katta sundukları acıkbufe basit ama guzel kahvaltılıklar,cay,kahve ve meyva servisi,otelin 5.cadde uzerindeki en sık ve guvenli bolgedeki lokasyonu,sessiz,sakin ve kucuk olusu mukemmeldi. Uzun sureli kalıslarda da hergun veya gunasırı cop alma ve basit temizlik yapılması bence dogru olur.ayrıca haftada 1 carsaf degistirmek otelde ve bu kadar para verirken kabul edilemez.Temizlik hizmetleri tekrar gozden gecirilmeli.Ve tabii ki oda servisinden ismarlayabileceginiz veya inip yemek yiyebileceginiz bir restaurantı olmalı mutlaka.Su anda da bunun calısması icindeler sanırım.
Cok merkezi be guvenli!
merkez lokasyon konukseverlik samimi ve yardımsever personel
Nice facilities and great location Hotel staff could be more helpful
The property is vintage upper East Side in design and service. The property appeared to be maintained extremely well and the staff was always attentive. The rooms were immaculate and very well maintained. The location is walking distance from both upper East side boutiques and restaurants as well as from midtown shopping, museums and people watching. Subway access is also very convenient. I would recommended this hotel to anyone looking for an old world luxury experience in the heart of vintage New York. I would also return without hesitation. No complains on this visit
small hotel and very close to Central Park. service was impeccable no
have not heard any "no, it is not possible" no
good personal service and good location my deluxe room which is more expensive than their standard and superior rooms already was very small for the price i paid even in nyc. also tiny closet space and drawer space.
The hotel staff was - without any exception - very committed and excellently prepared to facilitate all guest needs immediately Concierge recommended a restaurant (the water's edge) to follow the 4th of July fireworks, but from there one could not see even one rocket. A lot of money wasted for nothing.
The location was great!
Everyone was extremely helpful and the rooms were large and clean. The hotel is located on a side street, close to shopping but quiet. I would highly recommend this hotel. The prices in the hotel restaurant were extremely high. A cup of coffee was $10 and yogurt with granola and berries was $27. It was very good but this wasn't room service but actually in the restaurant.
excellent location in quiet street of Madisson aveniu on Manhattan ,very close to Central park and all shops. Very professional staff always willing to help. Very comfortable beds with beautiful luxury shits with silky finish. aircondition was not working well and making it worse buy high temerature of 40° BUT STAFF WAS VERY HELPFUL BUYING SMALL AIR CONDITIONS FOR EACH ROOM ! Special treatment only for guests with american express credit card, it would be nice if that treatment is extended to those traveling with visa gold card.
The attentiveness of the staff and the location. The bed was a little uncomfortable.
Friendly and helpful staff, great location and comfortable rooms
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
The service at this hotel is the best we ever had.
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Everything - and especially Norman the Bartender - a great person. None.
great location and view on Central park
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
The best concierges! Very bad breakfasts. A small choice, tastelessly, the high prices.
everything is superb... from the location, the room , the food, the service no complain at all.
The hotel is amazing, it was renovated recently and worth the price to stay at this historic hotel at least one time in your life! Also, location is excellent.
Luxurious hotel and rooms.
location crazy crowded lobby!!!!
Ubicacion Todavia algunas partes en remodelacion
Ambience and history. The Hotel's position is fantastic and the staff were a pleasure to engage. No.
Service and response was good. Disappointed at the Sunday Brunch.
The location. the phone at the room did not work properly
Courteous and professional staff. Very nice restoration of this NY landmark. There were no mirrors in the room. Only the one in the bathroom vanity.Maybe they are still finishing the decoration details.
very comfortable beds and friendly staff Room service was not great - and there is no lounge /foyer area to meet and greet or to sit and have a coffee.
Very clean, very comfortable beds. Staff was very knowledgeable, friendly and accommodating. Will definitely be staying here again as the location is terrific. Subway is close by but it was an easy walk to museums and Central Park. Many great local restaurants and Whole Foods is a short walk away. I loved the "my pie" takeout around the corner.
The hotel is in the last stages of intensive renovation, but the renovated rooms are up to modern luxury standards and any inconvenience that you might experience is more than compensated for by the really cheerful staff. The Opia restaurant, which is independently owned by French management is good quality and a it has buzzing, funky bar.
It was a very fun design for the hotel, and I really liked the modern/scandinavian look, especially the stone and glass bathrooms! The bed was surprisingly not as comfortable as I would expect from a hotel. It was a bit hard, and the sheets (especially the fitted one) a bit scratchy (though the comforter was very soft and nice!)
Staff, location, quite clean. // Empleados serviciales, localizacion muy buena, bastante limpio. Still working on the refit. Air Conditioning very noisy. Very expensive breakfast as many other hoterls in ny. // Sigue en obras. El aire acondicionado muy ruidoso. Desayuno carisimo como casi todos los hoteles de ny.
The staff is excellent. There are additional amenities including a bar, restaurant and nice seating area. The rooms are nice, but a bit dark. Would like softer towels.
the location, the bed, and espicially Pernel the shower
price was right, good location noisy, poor service, still under construction.
work in progress in the hotel.
The junior suite was nice. I had to request twice at the front desk that an engineer come to my room to check on noise in the walls. The engineer said that nothing could be done as it is the result of water going down the pipes. Thus, my sleep was disturbed multiple times in the evening. In addition, I requested to be moved which they could not and did not offer to move me to an equal or better suite.
We were impressed by the friendly staff and the feeling of being made very welcome. All the staff we talked to were so polite and friendly and obviously enjoyed their working environment at the hotel. no, nothing
Quiet and luxury. I think is too expensive comparing with Plaza were I was for 3 nights on the same trip.
The top, or at least very close to it; you still feel at home, or perhaps even better than at home, with a very friendly and helpful staff.
the uniformed doormen and elevator operators.
The rooms were beautifully updated and luxurious. The location is perfect. The only thing that we didn't like was the very, very long wait for room service, especially when it was obvious that the hotel had few guests that weekend.
i visited nyc no everything was perfect
Amazing park view from the room
The air condition was switched off because it was winter, resulting in extremely overheated rooms without any possibility of cooling. The staff offered a ventilator which was broken. Never will I ever go there again.
Liked overall feel. Location great. Our room was very quiet as promised. Owner needs to invest in climate control system. AC not available during 70 degree days. Staff was very helpful and provided fans but this hotel would be so much better with modern a/c. Would love to recommend but that's a problem.
Large room, comfortable bed, convenient location, pleasant and helpful staff
our room was amazing! and a great location. you need to pay for wi-fi
The staff was awesome,the epidemy of good service, kind and helpful. The room clean and organized. The AC could have been cooler, but slept great. I forgot my charger and called back to see if they had found it, they held it for me and I picked it up with my bag a couple of hours later.
Rooms comfortable, good amenities, friendly staff, well located Bed was not as hard as we like
Hi Guy's, I had a wonderful time the staff were so nice helpfull from the time we walked in to the hotel It was a big treat for my daughter 11years and me Can't wait to go back x Hazel
Clean, nice, older facility. Staff is very friendly. Small rooms. Bed not very comfortable and the showers need a door! I realize that's trendy, but it's too cold a breezy!!
That we all fit very well and locatinon is grate Tus restaurant is not very good, Is expensive, has bad service, and has no god food
I loved the location. There was a lot to see in walking distance. The room service was great and the walk in shower was nice. The room was a bit small. There were a few holes in the wall above the TV, which were a bit of an eye sore. Parking was listed as an amenity when in reality you go park your own car somewhere on the side of the street.
the bed was very comfortable ,nice and quiet in hotel, room was very small,but got upgraded to a suite.noisy on second floor from trafic.receptrion area could be up graded.not close to time square.
Yer çok merkezi, personel guleryuzlu ve çok ilgili ve servis hizli Otelin çektiği provizyon hala çözülmedi .. Su an kredi kartımdan hala çift ücret alınmış durumda. Bankam otelden kaynaklandığını söylüyor. 2 kez oteli aramak zorunda kaldım..
Özellikle merkezi olması iyiydi. Times Meydanı ve Central Park a olan yakınlığı gezmeye gidenlerin bayağı işine yarayacak. Aslında ciddi bir problemim var. Otele rezervasyon yaptığımda kredi kartımdan açık provizyon aldılar. Otelden ayrılırken ayrıca kreedi kartımdan fatura tutarını çektiler ancak açık provizyon da kredi kartımda bloke olarak kaldı. Yani 2 kez para ödemiş gibi gözüküyorum ve bu problemimin halldeilmesi için bekliyorum.
We were extremely pleased with the room -- unexpectedly luxurious. Very friendly helpful staff. Appreciated relatively inexpensive valet parking.
Excellent facility and staff I forgot my razor and they gave me a free razor that made me bleed profusely! I can't fault them for my own mistake, but, please find better emergency razors for your guests Lombardy, everything else was perfect.
beautiful big rooms. excellent location. the service was not bad but not so kind, as you'd expect from this kind of hotel .
The size of the room was incredible, especially since the price was comparable to other, much smaller, rooms in the same area. You are basically getting a small apartment for the price of a regular hotel room. The building is quite old. If people have allergies or other aversions to older heating systems, etc., I would avoid this hotel.
efficiency and courtesy of staff . Ideal location. value for money. Accommodation excellent room very comfortable very clean. We did however find the continental breakfast at the bistro poor. Not worth the money.
Good location, lux accomodation None, we loved it!
staff and location
The location was brilliant and the hotel was quality. The room was huge! The price on booking.com was great, wouldnt be that great if had to pay full price. The front desk were not all that accomodating. Mde us feel like we didnt belong there.
I was upgraded to an apartment which was designed as a home, with beatiful artwork, books etc. It made our stay very comfortable and enjoyable. The lack of plates in the continental breakfast
The room was large, larger than a typical hotel in NY. The bed was king size and very comfortable. Having a kitchenette was a pleasant surprise. Very quiet, also not typical in NYC. The room needs some sprucing up. Needs painting.