Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Location was excellent. I thought my room was way too small. I was in one of the 02 rooms and it was tiny. never stay in any of the rooms that end with 02. There was a gentleman in the library when I was there speaking on the cell phone complaining that his closet at home was bigger than his room. I asked to change out of my room and they said they were sold out. I will never stay at this hotel again unless I am shown the size of the room first. Otherwise, it was clean, good location and good staff.
Everything... great hotel, great location!
Delightful. Very kind staff, lovely room. Very good value at just over $200 Room seemed a bit humid
Our stay at the Iroquois New York was absolutely fabulous. From the moment we arrived, we received excellent service from all the staff. The room was very clean and well appointed. The location was perfect. Vanessa, the concierge, was absolutely amazing; not only did she provide excellent recommendations for restaurants and attractions, but she went the extra mile in assisting us with obtaining a metro card for the subway. We will certainly recommend the Iroquois to our friends and plan to stay here again for our next visit to New York!
Cosy and comfortable The ventilation in the toilet is noisy.
staff was outstanding comfortable room, if small great location older building with slow elevators :) small room (but it is Manhattan!)
Conveniently located,comfortable,pleasant stuff.
The staff was absolutely amazing. Especially Rocky and Jenny. They were friendly and helpful and always with a smile. The rooms are kept well and are comfortable. The hotel is centrally located so most activities are in walking distance. I will stay there again when I go back in a few months. Everything was great!
It was clean and comfortable, beautifully decorated, quiet, friendly and helpful staff, excellent service - from doorman to housekeeping to room service,, conveniently located, cozy lobby and library - in short - a gem of a hotel. Will definitely return!! Absolutely no complaints!
We arrived early and our room was ready. We were able to check into our room early which was very much appreciated after traveling all night on the red eye. The staff was friendly, attentive and the hotel was charming and very clean. Great location to everything. We really enjoyed the Lantern's Keep downstairs.
Accomodations and staff were wonderful. Location is convenient and in an extremely staff area.
Location, Location, Location! Great mid-town location, steps away from shops, theaters and landmarks. Friendly helpful staff. Comfortable room although very small bathroom. Great restaurant! Small bathroom.
Merkezde görülebilecek ve alışveriş yapılacak yerlere yakın olması,minimal iç dekorasyonu , yeni renove edilmiş olması Akşamları lobinin daha iyi düzenlenmesi
looby in bar olarak kullanilmasi,oturacak yer kalmadigi icin otel musterisine lobby de bekleme ve dinlenme olanagini ortadan kaldiriyor
şEhrin içinde alışveriş ve ulaşım yerlerine yakınlığı merkezi yerde olması temiz ve düzenli olmasını beğendim. Girişte 300 usd depozit alınması önceden haber verilmediği halde talep edilmesi hoş değildi .ayrıca rezervasyonda çıkan fiyatın çok üstünde fiyat alınması kısıtlı bir para ile gidecek olanı zor durumda bırakacağından hoş değil.Tam fiyat verilmesi gerekir.
Metroya çok yakin. central park ve fi̇fth avenue ye yürüme mesafesi̇.
otelde gunduz hıcbır bar veya restaurant acık degıldı mecburen bırsey ıcmek ıcın dısarı cıkıyorduk. 24 saat hızmet veren bar olması kesınlıkle sart
oldukça merkezi bir noktada
lokasyonu cok iyi banyolar cok eskimis hatta dus calısmadıgı icin oda degistirmem gerekti.
friendly staff queen bed advertised as king
Unbelievably, my tiny room did not have a dresser. When I inquired about this the indifferent desk manager told me that the smaller rooms sometimes did not come with one! Living in this room out of my bag for five nights was a joy. Upon check out, there were three different staff members at the desk, none of whom could comprehend that there was not a dresser. So they went to check it out --- and big surprise, no dresser. (Apparently they were concerned that I was blind.) No apology, no offer of discount, no reasonable explanation. Had it not been a completely packed week in New York, I would have fled the first night. Oh, the shades didn't work properly either. Never again.
Issue with we form in first two categories. I was a business/solo traveler. The rating section was operating.
Room size was bigger than avg. in NYC Mattress was comfortable Zero noise on 14F TV was great quality Pillows were uncomfortable to rest on. Nothing else we found uncomfortable or bad to review. that's it. SP
14th floor room was VERY quiet. Great for NYC.
Staff was amazing, room was fabulous. I usually stay at the Dream-Downtown and the rooms here are bigger (as is the bathroom). Overall a great value for my money. No actual lobby or bar to hang out in..
The room was bigger than we anticipated. It was really big. The location is great; very close to grand central station. It was quiet and better than staying in times square. There were several restaurants near by and 5th avenue was just a few blocks away. Hotel staff was very nice and helpful. We were pleased. The fixtures in the bathroom were coming off the walls. Cleanliness was a tiny bit off. Looked like either blood or ketchup on the curtains (I am going with ketchup). Need to stay above 7th floor or you will hear the music from the lounge. Could have used a microwave/refrigerator.
The bed was one of the most comfortable I've ever slept in! The room was very large for NYC and the shower head (rain shower) in the bathroom was amazing!! I also liked that there was a long hallway separating the door, bathroom, closet and vanity from the bedroom. Great location - close to Grand Central. There was a wonderful breakfast place a couple of blocks away (Zucker's) that we visited a couple of times - excellent quality and price. I was only able to reserve a King size bed online and would have liked 2 double beds. The hotel was going to accomodate us with 2 beds, but wanted $50 more a night. They did upgrade us to a larger studio that had 2 comfortable chairs and a table, which was great!
The bed was really comfortable and the room very quiet for New York. I think the shower was recently renovated and was terrific. The rain-style shower head was mounted high so that you didn't have to duck under it and there was also shower wand if you needed it. I also loved that the HD TV had HD cable so that we weren't constantly watching images that were squeezed or stretched. The staff was really friendly and helpful. The only negative was that they're remodeling the bar and restaurant so there was no food or drink available other than room service and the continental breakfast. When that's finished it should be a big improvement.
Room size comfort cleanliness and contemporary A little further from Times Square than I expected and the staff was unfriendly
Everything, could not have asked for a better time. Having to leave
This hotel has a remarkably friendly staff that seems eager to converse, making the guest feel comfortable and welcomed.
Good location, very friendly staff, lively restaurant.
very friendly and helpful staff, spacious superior room
Very stylish - very helpful staff - good breakfast - excellent service Bathroom too small
Location, and small hotel ambience
Excellent staff attitudes and helpfulness 1. The room decor was pretty stylish, but it was a bit dark for my taste. 2. at $299 it was excellent value; if the rack rate really is $500+ it's not good value at that price.
Friendly & knowledgeable staff.Clean comfortable room.Excellent location.Added bonus of breakfast.
Location Internet was not available at night. Not enough bandwidth. Staff did not answer phone. Sheets smelled like body odor.
Super close to Grand Central, surprisingly very quiet even though we were facing 41st st! Staff was a bit slow and there were a handful of weird guests, but overall very good. Can't beat the price for a downtown hotel. Slow and confused staff Room down the hall stunk of cigarettes (though ours was fine)
The location is convenient to times square. It takes about 15 min to walk to times square and all the shopping areas The heater was not working when we first arrived to our room so it was extremely cold. The breakfast was advertised as a buffet for only $12, but it was just a very basic continemtal breakfast.
Juan was amazing. The room was comfy. The entire hotel looked clean. I can't wait to come back!
Junior suite was spacious. Nothing is a wow factor but it's good overall. I didn't see breakfast options in the room but noticed a 3Rd floor breakfast option in the elevator when I had no time left in my schedule.
Attentive staff Comfortable room Minor fit and finish problems; flaked paint, some scratches here and there Spanish style half door shower forces you to endure a blast of freezing cold water before it gets hot
Accommodations were excellent. Staff was friendly, polite and helpful. Very quiet despite location. The room temperature was too warm for sleeping and no way to open the window.
The door leading out of the hotel worked The staff, the lobby, the location, the accommodation were all bad
otel cok guzel bir konumda,guleryuzlu personel ve temizlik super... otelin girisi cok kasvetli biraz daha genis bir entry yapabilirlerdi..
Hem benim ve hemde eşimin kredi kartından otel ücretini almışlar, umarım bu hatayı düzeltirler.
Location Cleanliness Restaurant organization Front desk layout
We were on the 36th floor and most of the elevators were broken during our stay. Was difficult getting to and from our room. We had to use the service elevator many times.
Location Room smelled, they tried to not offer our booked room type. Even after calling and confirming the day of.
This location is awesome!!! Can not beat it! Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working
Great position for tourists sights. Direct access to to the subway and Grand Central Terminist and food hall. Very expensive
proximity to train station, snack bar in lobby, restaurant just up from the lobby dirty bathroom floor, poor unkeep in bathroom--sloppy caulking around shower door, built-up crud around shower area, couldn't get into shower without walking directly under shower head. Worst problem was the "modern" touch light switches---couldn't leave a light on in the bathroom to see your way there in the middle of the night. Difficult to use all lights. Dark décor--depressing and dark wallpaper installed poorly--all you noticed were the seams in the wallpaper
Clean room, very nice cleaning staff. Front desk people pretty ho hum . Slow elevators during peak times. Not all elevators working. Kept stopping at floors for people with override keys. Very expensive hotel overall, hotel ( hotel rate), food ($4.50 for a cup of tea at the cafe on the main floor & you have to make it yourself!)
staff very helpful elevators out of svce at times
Location was excellent. Lack of options in the neighbourhood for affordable food, unless you wish to tempt fate and eat from a cart of death on the street. Gave us some credit for our hot room. Room was hot, hot, hot. Ac could not keep up. Went down to front desk to ask for assistance. They tried to find a fan but could not( 2:30 am don't blame them). The next day we had to get maintenance up the next day and they found us a fan.
Great room. Clean. Comfy bed. Limited view.
Very good ambiance in lobby and also bedroom. Very nice experience during entire stay. Closer access to all main attractions & restaurants in NewYork. Value for money in major city. No hotel valet parking so need to find other valet parking nearby.
Great access to grand central station, i.e. don't even have to go outside. Beautiful modern lobby, with dedicated elevators, so short wait times. Nice rooms, modern. Black mildew inside shower curtain. Did not swap out all towels after first evening so had to have face cloths and hand towels delivered. Maids talking in hallway while cleaning rooms early in the morning (my biggest pet peave).
the location is very good! The Hotel staff isn't helpfull. They charged two days more even though I've left two days early. And they recived a packege for me after I checked out.
Clean, great location, helpful staff, would highly recommend if you're just staying a few nights. We found this problem everywhere so it's probably just a personal preference, what's with USA and no kettles only coffee machines? I just want a cuppa after an lond touristy day.
Staff were Friendly, Location was perfect
Good price, very clean. Great staff, very friendly and helpful Small room for 4 adults.
The staff is very kind and familiar. The breakfast is complete, well prepared and permited us to visit early the city.
The staff was extremely friendly, they made us feel like customers and friends at the same time, a little bit like staying with the family but always very professional. Whenever we needed something everybody did everything and always with a smile. We will definitely choose this hotel again. The breakfast was excellent, the location is also very good.
i arrived the hotel at ten and didnt have to wait until 15 for ckeck in, they gave me a room and did everything very very quickly..that was a great start. I went with my ten year old daughter and found the hotel couldnt be better for our stay. Breakfeast was perfect! location too...we walked everywhere...times square...rockerfeller center...central park..Moma..!! even build a bear and american girl...!! we had places open 24hs to buy something to eat or drink...free wifi ..and had a place with two computers in case you dont have your own! room ok too!!! clean ..small as all rooms in NY. ,but you only use it to sleep !!! they kept my luggage after i did my checkout!.. couldnt have chosen a better hotel for my stay with my daughter.
Location One of us was literally in a basement room with no windows. My room was so small I could barely move.
It was a small quick little hotel located right near Time Square. While the room is about 2/3 or 1/2 the size of a typical room, the price and location makes it ideal for those that don't tend to spend much time at their hotel, but want to be located close to Time Square and the subway. The hotel staff was very attentive and nice to deal with. It has a really small room and there is no refrigerator to put our drinks, but since we only stayed one night, that was too problematic.
this property addresses all the necessary parameters i.e. location, comfort, staff, facilities and services. gr8 experience
Spacious hotel rooms and very friendly staff. Great location. They never brought us enough towels. Sometimes they didn't leave us any towels. I've never experienced that from this level of hotel before.
Nice big room. Right near Grand Central. Terrific staff. Clean room. Everything was great
Great location, terrific value in NYC. Would definitely stay there again.
Location was great and the valet parking was reasonable and nice perk. The room was spacious and the bed was very comfortable. The bath tub leaked as if the water was not shut off completely. The noise was quite annoying after a while.
I was pleasantly surprised at the overall quality and spaciousness of the rooms at this hotel. The price was truly amazing given the quality and location of this hotel. If I had to leave a negative comment it would only be that the heat took a while to kick on and for the room to warm up. However, I did stay on one of the coldest days of the year so I'm sure this is not a common issue for guests.
This is set in an amazing area. The outside and inside is very pretty and caught our eye to bring us there. Staff was friendly even though they were out of extra sheets and robes. Bed is always supposed to be the best part of the hotel. But it was uncomfortable. Sheets were pilling. And there was this comforter underneath that was gross and was not comforting at all. This place had so much potential but really didn't do it for us. Advertised HD tv without HD channels. Bathroom lights flickering. It was fine but not 4 star.
The room was perfect for the price
Great staff. Very very helpful. Nowhere to put anything in the bathroom. They need a counter or a table to lay out toiletries. There is no in room coffee.
All the rooms were doubled booked so none of the keys worked and when they reprogrammed the keys people had access to occupied rooms. We asked for a refund but didnt get one.
good location, nice neighborhood, everything needed is close by. my room had half the lights did not work, this included the bathroom where everything dark .
I was very impressed with the hospitality of this hotel as well as its location. The room was also plenty big and clean. I also felt the price was very reasonable especially considering the location. We were within walking distance to the Times Square area. We will definitely be staying there again.
Location, room size, good view of empire state building, moved us to a higher floor when we asked. Staff was a little slow to help but not to the extreme. Was a little annoying that you have to go down to the front desk to get ice. They wouldn't bring a bucket of ice up to our room. You have to ask for a coffee maker and coffee as its not included in the room.
Kenneth at the front desk was exceptional - friendly and professional. The rooms were comfortable and suitable for a short stay in Manhattan. I thought the beds were comfortable, and the shades in the room fully blocked the view of other buildings. No vending machine meant we had to go to the 24 hour deli next door - there were men sitting in the deli and I felt uncomfortable with them watching me while I made a purchase.
No cafe or restaurant or breakfast only on property
The location was perfect, our room very pretty
great value, wonderful cozy old world flavor. Library with espresso machine and fireplace, beautiful marble staircases Unbelievable lack of attention to detail. This hotel could be soooo much better if they simply cared about details. The gym has had 3 of the 4 cardio equipment broken for over 6 months! The hallway carpets are worn, the paint is scuffed, gym towels usually absent, gym t.v. broken... I would happily pay 10% more at this hotel for better TLC. Sadly, it seems they are content to compete on price alone, in spite of having a gem of a property. Poor management, in my opinion.
The staff were helpful and very friendly, especially the bellman and the reception staff The hotel was very clean. The rooms and public areas were also excellently furnished. The bathroom was very small - It was not possible to sit on the toilet and close the door in room 803! also the bathroom floor was higher than the room, resulting in a cut foot on the first night
no free wifi
Location in the middle of everything. Friendly staff and nice rooms for boutique hotel. Free wifi in lobby only; paid wifi in rooms. Would have liked free wifi in rooms.
I love the character and history of this show. I film like I am in a film noir movie with its library, the spiral staircase and the classic, old NY feel of the rooms. The only complaint I had was the staff. The first time I stayed, they greeted me with such a welcoming warmth and interest in me as an individual. It was lovely! This time, they had a rude woman working the front desk who was so cold--no smile, no eye contact, just the most basic robotic responses. Please Mansfield Hotel, you have such class, such character! Hire people who treat people with respect and friendliness! Because of her, I may be looking to stay elsewhere in the city next time. The rude, robotic woman at the front desk. Please find someone who is friendly, interested. It's a boutique hotel. It is charming and the service should reflect that charm!
nothing the room was disgusting: small, dirty, not comfortable at all !!!
NOTHING Double room was smaller than anything they've seen before. It was only one tiny bed [I even called them explaining they are sister and brother] and I believe it was a twin or maximum a queen- my brother was taller than the size of the bed-unacceptable. My closet is bigger than that bathroom and the building is remodeling so it looked terrible and they so bugs on the shower-real gross. I payed the price of a 4 star hotel in Times Square and they told me they've been in more comfy hostels in Europe. Staff was not accommodating at all and since my family does not speak English very well they did not offer to change to a decent room (for the price I payed). I feel so bad for them and I feel scammed by this. Ridiculous.
It was very clean Room was very small and the bed was small as well
staff attitude and promptness lack of towels unacceptable
Helpfullness of front desk staff and central location of hotel
It was a rather horrible experience. The room was small and dirty and nothing like what was advertised. The furniture was broken and it was facing a wall. The room next to mine had several people in it who were partying late into the night and even though I called the reception they refused to do anything about it. So there was shouting and music until after 2am. Probably one of the worst hotel i stayed at in a long time.
I booked a room with an extra bed, but first night we couldn't get extra bed, and also they charged for that. That was horrible.
Merkezi konumda, kucuk ama temiz ve yeterli bir oteldir. Genel olarak bir sorunla karşılaşmadım.