Most like the location, the architecture the service.
hotel staff very helpful
Wonderful view of Dresden from our window Breakfast not included in rate we chose so we made other arrangements
the size of the bathroom, the design of the rooms and the design of the whole hotel the walls should be painted again (many scratches makes it look used), there is only one "real" chair in a double bed room (created for 2 people to stay in
good breakfast! and beautiful room! Girl's working in reception not so good!this hotel is 4star's.but they are working like a caffe'waitress.
Good location to town.
The hotel is at an excellent location, at walking distance from the city centre and close to Dresden Mitte Bahnhof and tram stop. The room at the 6th floor has a good size and a nice design. There was only one, very uncomfortable, stool in the room.
Accessability to sights of Dresden.
Nice hotel with the original design qualified and the friendly personnel, very successfully located.
Very close to downtown attractions, There was no chairs to sit on in the superior room. I would have liked an armchair to relax.
Excellent hotel in the very heart of a beutiful city
The location, in the heart of Altstadt, is great once you find it. Very hard to find by car. Also it is brand new. Very good staff at the front desk. Very unfriendly staff at the executive lounge. First they denied me entrance. Greedy. The pay toilet in the hotel lobby is terrible. Very sad. It should be free of charge to all, not just hotel guests. The attendant looks at people who do not pay with anger! I paid alot of money, but I did not have an enjoyable stay.
Eveything was very nice. Good quality. Good location for sightseeing. I used pool and sauna. Sauna should be free of charge.
This is an excellent hotel from the point of view of Price, comfort of accomodation, and location right in the middle of several key cultural sites in Dresden. One of the best hotels I have stayed in over the past few years . I virtually lived in Hotels for years. . Nothing
Location (Central) No
We like it's location but everything else about the hotel was average. If you are on the street side by the restaurants it is very noisey at night time
the accomodations were new and modern. clean. great tourist location. a little pricey
The staff was incredibly courteous and helpful. The room was spic and span and very comfortable.
Everything was excellent. The room was comfortable and quiet, breakfast was of high quality and we really enjoyed the pool and fitness centre. Nothing
The location is perfect for visiting Dresden, and the hotel is very good
Breakfast is great and room is good size for couple. location allows walk to all location. Room assigned was a block from elevators.
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
this was my 2nd stay and the hotel, location and service is immaculate.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
Attention to detail. Nothing to comment.
The location was perfect
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
Room was spacious and very nice. Breakfast was expensive.
everything was ok see above
The location, amenities, staff, breakfast...all wonderful. Truly a 5 star hotel. No. But I wish we could have taken the hotel with us on our journey!
staff was excelent, and the room very comfortable and clean
the breakfest and the chocolate for child The bed is not comfortable.
Quiet, comfort, situation, restaurant, facilities.
Quality fittings and luxurious room though not generous in size. Very good discount through booking.com meant it was good value. Staff were helpful, friendly and efficient. Superb location for the centre of Dresden. Walking distance of the major sites and shops. Breakfast was expensive and the staff were overloaded. The service was poor and there was no explanation of the 3 tier pricing structure. The food was good quality but in very small quantities. The hot food selection was limited.
Our room was fabulous & the staff were very helpful.
the stuff and the place
Best hotel we have ever stayed at. Quality room and service.
good attention to guests; excellent fitness facilities; superb location practically non-existing bell captain and luggage collection services;expensive car parking
Russian speaking staff, attention to the guests, champagne for breakfast, very clean room
Clean nice rooms , very helpful staff and good location
The hotel was ideally situated for all of Dresden's historic sites, the hotel facilties were fantastic for comfort and and the staff were very helpful but not obtrusive and very good balance for holidaying. And we felt the hotel was a very good value for money.
location, room design, dinner on the balcony, smiling and helpful staff gettting lost in the building on the way to the parking
Staff was very efficient in obtaining opera house tickets and making other reservations.
clean spacious rooms with a feeling of luxury
Hotel is situated in the historical center. It takes 5-7 minutes to walk to all musiems and places of interest.
The helpfulness of the staff,central position and general ambience including an excellent bedroom and the bar. I think the price of wine in the bar was a little high
Great Location. New, modern construction. Full service Hotel with English speaking staff. On-site parking. Good breakfast.
It's location midway between the rail station and the old town museum attractions, outr purpose for visiting in the first place. I did not like the need to pay nearly $14 for breakfast, whereas all our other hotels provided breakfast as part of the checkin costs.
Staff, cleanliness, close located in the heart of City Centre. The temperature in the room was possible to adjust as you please and there was enough hot water in the shower. I absolutely loved that warm coziness as I had to adjust myself to cold autumn weather in Europe coming from a trip from the Middle East. They should arrange a hot spot with at least three hours Internet for free. Half an hour on computer down in the lobby with more than difficulty instruction how to log in is a desaster. Pillows in the room are like a third of a normal pillow for ''tis price range they deserve to be normal size. Something on the roof like metal part kept banging whole night long so it was not possible to fall asleep.
central location poor sound insolation, noise from other rooms
Location relative to city and railway station. Facilities were good and staff very helpful
Good dislocation Very expensive internet, there no wireless inetrnet
Very small, no hairdryer and overall very limited for the kind of money we paid. And breakfast was not included and was anormally expensive if one did have breakfast at the hotel.
Ease of convenience to central train station Reception staff member who attended to me indicated that she had English but was not helpful at all. We asked for a twin bed room and received a double bed.
Very good location quite near the central station, easy to find. Very bright room also big enough for single use, very clean too. I like bright rooms in hotel and this is very hard to find in general hotel rooms. Can;t think of any.
close to train statioon and shopping
Staff were very good and helpfull. Overall a great location and enjoyed the 2 nights there. What i did not like was the single beds which were built into the floor. Also i had booked 2 rooms, 1 twin and 1 double, there was no double.Breakfast is expensive, better they put in the price for the room-
Merkezi ve istasyona çok yakın Otelin devam eden bir kampanyası sonucu gece saat 22:00'ye kadar oda servisi ile bir yemek türünü ucuza veriyorlardı. Bu avantajdan yararlanmak için 21:40'da resepsiyonu aradığımda restoranın kapandığını söylediler. Ancak üsteleyince yemeği odama getirdiler.
Clean, cheap, good breakfast. Odd mix of hotel type rooms and hostel/school trip venue. Fair bit of noise from the young guests - don't mind this but would be an idea to separate them from adult guests on holiday/there for business.
it was very cleanw, the location us very good, near to the centr.i like the hotel very much i would like to have a separate shower
Clean and very close to the Old Town for tourism Watch out for a great deal that seems great until you find the bathrooms are down the hall!! There are some "comfort" rooms with their own bathroom - these are worth paying a bit more for. Only German tv. No other in-room facilities.
near city-center, good service for less money, free internet in room
The location, parking place, near to the town, pleasant people.
Tovels were'nt changed, there was no soap, my room.
plenty of room, nice breakfast,not far from the center the heating machine of the room did not work and we had to walk on a balkony in order to reach our room
The location is good. But it will be great if information about how to get there using tram transport will be easier for foreigner The check in queue is quite long. Need improvement for breakfast.
CityHerberge Dresden is located in the center of Dresden.That's great.
No smoking rooms in the entire hotel, though they accepted a reservation for a smoking room. There are no restaurants or bars nearby. There is a skateboard park in front of the hotel. The place was very clean but it reminded me of a barracks or dorm more than a hotel.
Otelin yerleşim yeri çok iyi. Metro durağına bir dakikalık yürüme mesafesinde. Ayrıca orman manzaralı. Kahvaltısı da çok güzel. Tavsiye ederim. Çok fazla valizi ya da küçük bebeği olanlar için asansör olmaması dezavantaj.
Resepsiyonda çalışan stajer öğrencilerin yakın ilgisi çok rahatlatıcıydı.Kaldığım iki gün boyunca gece gündüz resepsiyonda yüksek performansla çalışmaları etkileyiciydi.
The Hotel staff should be fired and new one should be hired. We waited for 2 hrs to be served dinner. The Chef was tattooing my fish that I ordered was their explanation. There were only 6 guests at the restaurant! Next morning I want down to bring coffee to the room. I was told that they will bring it. 30 minutes later and no coffee delivered. I had to call them to remind them. What a fiasco of a service!
Breakfast was great. The art was brilliant. Parking will cost you an extra 20 to 30 per night.
The position of the hotel. The design is very interesting. The breakfast is very good.
The warm and friendly staff with excellent language skills, at least in English. Very clean and modern design of the hotel/room and excellent location. There was no 'complimentary' tray of tea/coffee in the room. This made it a little difficult to self-serve a beverage in the room after a long trip.
The amazing design, the great location and the kindness of the staff The room was very warm and we had no possibility to control the temperature inside
Altough I travel 50% of my time, since over 20 years, I am seldomly impressed by the atmosphere of a hotel, this hotel has it all, great staff, top location, superb design and a very warm atmosphere. The F&B areas were so well designed that I had the feeling I wasn't actually in a hotel
Professional staff. Refreshing decor in the room. Excellent breakfast buffet. Perfect location for a city visit. Bed was too hard for me. Car parking was very limited at the hotel.
nice modern hotel with excellent beds and bathroom, perfectly located to walk into the city
Interesting design of rooms and lobby, very good breakfast with wide range of dishes, very nice location in calm and central district near Fraukirsche Poor spa facilities
The reception people were completely arrogant the reception people
Yeri, Tren İstasyonuna yakinligi, Odadaki temel gereksinim malzemesinin yeterliligi, Kahvalti fiyatlari daha ucuz olmali, Odada mini bar olmali, TV kanallarinin sayisi arttirilmali, Rezervasyon sirasinda kredi karti bilgileri verilmesine ragmen otel ucretinin pesin olarak istenmesi (musteriye guvensizlik) olumsuz.
Yalnızca yerinin güzelliği Odamız hareket edemeyecek kadar küçüktü. Mini bar yoktu. Daha önemlisi, bu oldukça soğuk iklimde saç kurutma makinesi yoktu. Ve bu nedenle saçlarımızı yıkayamadık. Buda hızlı bir seyyahat programı içinde çok kötü idi.
Hbf'ye çok yakın.Old town'a 10 dk.yürüme mesafesinde.Oda temiz ve yenilenmiş.Fiyat kalite dengesi iyi.
Excellent breakfast, clean, modern and spacious room
Ideal location, Beautiful hotel, Stunning foyer, Excellent staff. Piano bar had atmosphere and great cocktails. very clean room very modern bathroom. Fluffy duvets and bathrobes. good selection of pay per view. A thoroughly nice hotel. very relaxing pool area. Pool, although spectacular was a bit cold, Gym room was small and boring to be in.
Breakfast Wifi, Parking garage
The most disabled friendly room that my wife and I have stayed in - she is disabled. Very good breakfast buffet and super, friendly, helpful staff. I found the internal lighting in the atrium a little overpowering but it grew on me during the stay.
the hotel room was up to my expectations (size, furniture...), and the breakfast was really good.
Almost everything. Staff was nice, food was good, location wasn't exactly in the center but it was in a very nice place. The indoor swimming pool was wonderful and my two year old daughter loved it. Housekeeping service was poor, very poor. They didn't remove the thrash and they didn't change the dirty towels, although the procedure to ask for changing was done according to the instructions.
Good location; excellent breakfast; large and clean rooms. Room comodities very scarce and different from those mentioned in the website; bath comodities unreplaced once; wi-fi access expensive; no PC for free internet access.
excellent room at a reasonable price
Hotel was very clean, well appointed, and within walking distance of the Dresden city center. Rear facing rooms look out onto the Elbe River, which is very beautiful. I thought the price for internet connection was a bit pricey, but that is the case in many hotels. The wireless options were only two: pay for one hour's use, or pay for a month's use. Nothing in between. Fortunately, they had a hard-wired line in the room which could be purchased by the day.
Very comfortable and conveniently placed for sightseeing on foot.
nice hotel close to town dresden in general is expensive around Xmas
Room was big and it was perfectly clean. Also It is in a quiet area. There is not free Wi-Fi (it's absurdly expansive). I was asked 5 times if I wanted a service (breakfast) I had not booked.
The room was very clean and comfortable. It wasn't very close to the city centre, but the walk wasn't bad. It took 15-20 mins to walk to the Augustbrucke.
Very helpful front desk staff. The door lock system is frustrating.
Parking excellent: just the right distance from tourist area to see it at its best
I like quiet place that hotel location. There have nice breakfast and big enough room. I have been very angry when I was awaken by sounds of electric drill and of hammer at 8:30 - 9:00. Perhaps it was did espacial for our room...
Close to the city centre (about 10minutes by foot), good breakfast. Helpful and communicative staff. Our room was prepare for one person, not for two, but they fix it very quick. Quite expensive parking space.
Friendly staff, useful location - a short walk from the old town center.
I liked the silence and the possibilit to sleep fine. Also the breakfast quality was good
the clean room and quiet environment, separated the smoking region there is not comfortable internet in the hotel
I liked the staff the best. They were very friendly and professional. I didn't like there were no bars of soap in the bathroom to use in the shower.
Large by European standard. Very modern. No free internet. Staff didn't know how to change the screen from German to English.
The fact that public transpsort to the city centre was available outside the hotel. E17.50 for a weekly ticket on bus, tram ans SBahn.
the staff were very polite and helpful
Nice location, kind staff, it is possible to use sauna Separate price for breakfast, breakfast for vegetarian
The breakfast was extensive and delicious, and the price of the hotel was great!
No tea and coffee making facilities
Pro: nice hotel, clean room, private parking. In the neighbourhood you can find nice Konditorei for breakfast. Small bathroom, expensive breakfast, unfriendly staff.
Exellent breakfeast, but too expensive. Should be included.
the staff was very friendly lack of parking places
there was no internet for public use and none nearby the hotel. The bus ride from the motel into the old center was 30 minutes each way.
Was very pleased with the service! To far out of town
friendly staff. very clean room. unfortunately it is far away from centre (but we had a car, so it wasn`t a problem for us).
Exellent connection to the city, quiet surrounding, friendly staff. Breakfast is not included, internet access is too expensive.
The hotel couldn't even provide an adapter. I booked a non-smoking room but they gave me a smoking room instead on my arrival.
The lady at the reception have helped us in regards to the parking when we arrived, the room was very clean and the checkout very fast!
the breakfast was not included in the price of the room so in the fact I haven´t paid expected € 46 but € 72. The hotel is presented to be between twoo monuments in the center of Dresden, but in the fact hotel is 8 km from the centre and there is no monument close by.
Very friendly staff. There are booklets with necessary info about the city sight-seeings. Big convenient bathroom. No street noise at all. Free public parking near the hotel. Far from centre (about 30 min by direct tram). Expensive breakfast (we didn't take it), there is Lidl near tram station (about 5 min walking from the hotel).
The buffet breakfast was excellent.
Staff was very nice and helpful, tran station is a walking distance from the hotel (though it takes around 20 minutes to get anywhere) breakfasts were very expensive, was too far away from city center and from anything to do at all, no temperature control in room- it was very very cold, and very basic things not provided in room..
We were met with helpful, friendly staff. It was reasonably close to the main attractions of the city and access to transportation was easy. The breakfast buffet was varied and excellent.
location not well equipped bathrooms no washtowels no amenities. no aircondition only 1 pillow
Its staff is polite and helpful. No drinking water supply free of charge. No coffee cooker.
The hotel had a good price for the area and was near a tram stop or a 20 minute walk from the center of ausser neustadt, so the location was not so bad! As with many hotels, the breakfast was incredibly OVERPRICED.
The hotel is reasonable. The tram station is close to the hotel. Therefore, it is convenient to go to city center.