Nice hotel with the original design qualified and the friendly personnel, very successfully located.
Wonderful view of Dresden from our window Breakfast not included in rate we chose so we made other arrangements
Accessability to sights of Dresden.
good breakfast! and beautiful room! Girl's working in reception not so good!this hotel is 4star's.but they are working like a caffe'waitress.
Most like the location, the architecture the service.
Good location to town.
the size of the bathroom, the design of the rooms and the design of the whole hotel the walls should be painted again (many scratches makes it look used), there is only one "real" chair in a double bed room (created for 2 people to stay in
Very close to downtown attractions, There was no chairs to sit on in the superior room. I would have liked an armchair to relax.
hotel staff very helpful
The hotel is at an excellent location, at walking distance from the city centre and close to Dresden Mitte Bahnhof and tram stop. The room at the 6th floor has a good size and a nice design. There was only one, very uncomfortable, stool in the room.
Location (Central) No
Breakfast is great and room is good size for couple. location allows walk to all location. Room assigned was a block from elevators.
The location, in the heart of Altstadt, is great once you find it. Very hard to find by car. Also it is brand new. Very good staff at the front desk. Very unfriendly staff at the executive lounge. First they denied me entrance. Greedy. The pay toilet in the hotel lobby is terrible. Very sad. It should be free of charge to all, not just hotel guests. The attendant looks at people who do not pay with anger! I paid alot of money, but I did not have an enjoyable stay.
Eveything was very nice. Good quality. Good location for sightseeing. I used pool and sauna. Sauna should be free of charge.
The staff was incredibly courteous and helpful. The room was spic and span and very comfortable.
This is an excellent hotel from the point of view of Price, comfort of accomodation, and location right in the middle of several key cultural sites in Dresden. One of the best hotels I have stayed in over the past few years . I virtually lived in Hotels for years. . Nothing
We like it's location but everything else about the hotel was average. If you are on the street side by the restaurants it is very noisey at night time
The location is perfect for visiting Dresden, and the hotel is very good
Everything was excellent. The room was comfortable and quiet, breakfast was of high quality and we really enjoyed the pool and fitness centre. Nothing
Excellent hotel in the very heart of a beutiful city
the accomodations were new and modern. clean. great tourist location. a little pricey
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
The location was perfect
this was my 2nd stay and the hotel, location and service is immaculate.
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
Attention to detail. Nothing to comment.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
Our room was fabulous & the staff were very helpful.
Quiet, comfort, situation, restaurant, facilities.
the breakfest and the chocolate for child The bed is not comfortable.
everything was ok see above
staff was excelent, and the room very comfortable and clean
Best hotel we have ever stayed at. Quality room and service.
the stuff and the place
Room was spacious and very nice. Breakfast was expensive.
Quality fittings and luxurious room though not generous in size. Very good discount through booking.com meant it was good value. Staff were helpful, friendly and efficient. Superb location for the centre of Dresden. Walking distance of the major sites and shops. Breakfast was expensive and the staff were overloaded. The service was poor and there was no explanation of the 3 tier pricing structure. The food was good quality but in very small quantities. The hot food selection was limited.
The location, amenities, staff, breakfast...all wonderful. Truly a 5 star hotel. No. But I wish we could have taken the hotel with us on our journey!
Russian speaking staff, attention to the guests, champagne for breakfast, very clean room
The hotel was ideally situated for all of Dresden's historic sites, the hotel facilties were fantastic for comfort and and the staff were very helpful but not obtrusive and very good balance for holidaying. And we felt the hotel was a very good value for money.
Staff was very efficient in obtaining opera house tickets and making other reservations.
Great Location. New, modern construction. Full service Hotel with English speaking staff. On-site parking. Good breakfast.
location, room design, dinner on the balcony, smiling and helpful staff gettting lost in the building on the way to the parking
The helpfulness of the staff,central position and general ambience including an excellent bedroom and the bar. I think the price of wine in the bar was a little high
good attention to guests; excellent fitness facilities; superb location practically non-existing bell captain and luggage collection services;expensive car parking
Clean nice rooms , very helpful staff and good location
clean spacious rooms with a feeling of luxury
Hotel is situated in the historical center. It takes 5-7 minutes to walk to all musiems and places of interest.
Staff were very good and helpfull. Overall a great location and enjoyed the 2 nights there. What i did not like was the single beds which were built into the floor. Also i had booked 2 rooms, 1 twin and 1 double, there was no double.Breakfast is expensive, better they put in the price for the room-
Ease of convenience to central train station Reception staff member who attended to me indicated that she had English but was not helpful at all. We asked for a twin bed room and received a double bed.
Good dislocation Very expensive internet, there no wireless inetrnet
close to train statioon and shopping
Location relative to city and railway station. Facilities were good and staff very helpful
central location poor sound insolation, noise from other rooms
Very small, no hairdryer and overall very limited for the kind of money we paid. And breakfast was not included and was anormally expensive if one did have breakfast at the hotel.
It's location midway between the rail station and the old town museum attractions, outr purpose for visiting in the first place. I did not like the need to pay nearly $14 for breakfast, whereas all our other hotels provided breakfast as part of the checkin costs.
Very good location quite near the central station, easy to find. Very bright room also big enough for single use, very clean too. I like bright rooms in hotel and this is very hard to find in general hotel rooms. Can;t think of any.
Staff, cleanliness, close located in the heart of City Centre. The temperature in the room was possible to adjust as you please and there was enough hot water in the shower. I absolutely loved that warm coziness as I had to adjust myself to cold autumn weather in Europe coming from a trip from the Middle East. They should arrange a hot spot with at least three hours Internet for free. Half an hour on computer down in the lobby with more than difficulty instruction how to log in is a desaster. Pillows in the room are like a third of a normal pillow for ''tis price range they deserve to be normal size. Something on the roof like metal part kept banging whole night long so it was not possible to fall asleep.
Merkezi ve istasyona çok yakın Otelin devam eden bir kampanyası sonucu gece saat 22:00'ye kadar oda servisi ile bir yemek türünü ucuza veriyorlardı. Bu avantajdan yararlanmak için 21:40'da resepsiyonu aradığımda restoranın kapandığını söylediler. Ancak üsteleyince yemeği odama getirdiler.
near city-center, good service for less money, free internet in room
Tovels were'nt changed, there was no soap, my room.
The location is good. But it will be great if information about how to get there using tram transport will be easier for foreigner The check in queue is quite long. Need improvement for breakfast.
No smoking rooms in the entire hotel, though they accepted a reservation for a smoking room. There are no restaurants or bars nearby. There is a skateboard park in front of the hotel. The place was very clean but it reminded me of a barracks or dorm more than a hotel.
Clean, cheap, good breakfast. Odd mix of hotel type rooms and hostel/school trip venue. Fair bit of noise from the young guests - don't mind this but would be an idea to separate them from adult guests on holiday/there for business.
plenty of room, nice breakfast,not far from the center the heating machine of the room did not work and we had to walk on a balkony in order to reach our room
it was very cleanw, the location us very good, near to the centr.i like the hotel very much i would like to have a separate shower
The location, parking place, near to the town, pleasant people.
CityHerberge Dresden is located in the center of Dresden.That's great.
Clean and very close to the Old Town for tourism Watch out for a great deal that seems great until you find the bathrooms are down the hall!! There are some "comfort" rooms with their own bathroom - these are worth paying a bit more for. Only German tv. No other in-room facilities.
Interesting design of rooms and lobby, very good breakfast with wide range of dishes, very nice location in calm and central district near Fraukirsche Poor spa facilities
Professional staff. Refreshing decor in the room. Excellent breakfast buffet. Perfect location for a city visit. Bed was too hard for me. Car parking was very limited at the hotel.
nice modern hotel with excellent beds and bathroom, perfectly located to walk into the city
The amazing design, the great location and the kindness of the staff The room was very warm and we had no possibility to control the temperature inside
The warm and friendly staff with excellent language skills, at least in English. Very clean and modern design of the hotel/room and excellent location. There was no 'complimentary' tray of tea/coffee in the room. This made it a little difficult to self-serve a beverage in the room after a long trip.
Breakfast was great. The art was brilliant. Parking will cost you an extra 20 to 30 per night.
The reception people were completely arrogant the reception people
Altough I travel 50% of my time, since over 20 years, I am seldomly impressed by the atmosphere of a hotel, this hotel has it all, great staff, top location, superb design and a very warm atmosphere. The F&B areas were so well designed that I had the feeling I wasn't actually in a hotel
The position of the hotel. The design is very interesting. The breakfast is very good.
The Hotel staff should be fired and new one should be hired. We waited for 2 hrs to be served dinner. The Chef was tattooing my fish that I ordered was their explanation. There were only 6 guests at the restaurant! Next morning I want down to bring coffee to the room. I was told that they will bring it. 30 minutes later and no coffee delivered. I had to call them to remind them. What a fiasco of a service!
Yeri, Tren İstasyonuna yakinligi, Odadaki temel gereksinim malzemesinin yeterliligi, Kahvalti fiyatlari daha ucuz olmali, Odada mini bar olmali, TV kanallarinin sayisi arttirilmali, Rezervasyon sirasinda kredi karti bilgileri verilmesine ragmen otel ucretinin pesin olarak istenmesi (musteriye guvensizlik) olumsuz.
Hbf'ye çok yakın.Old town'a 10 dk.yürüme mesafesinde.Oda temiz ve yenilenmiş.Fiyat kalite dengesi iyi.
Yalnızca yerinin güzelliği Odamız hareket edemeyecek kadar küçüktü. Mini bar yoktu. Daha önemlisi, bu oldukça soğuk iklimde saç kurutma makinesi yoktu. Ve bu nedenle saçlarımızı yıkayamadık. Buda hızlı bir seyyahat programı içinde çok kötü idi.
Ideal location, Beautiful hotel, Stunning foyer, Excellent staff. Piano bar had atmosphere and great cocktails. very clean room very modern bathroom. Fluffy duvets and bathrobes. good selection of pay per view. A thoroughly nice hotel. very relaxing pool area. Pool, although spectacular was a bit cold, Gym room was small and boring to be in.
the hotel room was up to my expectations (size, furniture...), and the breakfast was really good.
Very comfortable and conveniently placed for sightseeing on foot.
nice hotel close to town dresden in general is expensive around Xmas
Good location; excellent breakfast; large and clean rooms. Room comodities very scarce and different from those mentioned in the website; bath comodities unreplaced once; wi-fi access expensive; no PC for free internet access.
excellent room at a reasonable price
Excellent breakfast, clean, modern and spacious room
The most disabled friendly room that my wife and I have stayed in - she is disabled. Very good breakfast buffet and super, friendly, helpful staff. I found the internal lighting in the atrium a little overpowering but it grew on me during the stay.
Breakfast Wifi, Parking garage
Hotel was very clean, well appointed, and within walking distance of the Dresden city center. Rear facing rooms look out onto the Elbe River, which is very beautiful. I thought the price for internet connection was a bit pricey, but that is the case in many hotels. The wireless options were only two: pay for one hour's use, or pay for a month's use. Nothing in between. Fortunately, they had a hard-wired line in the room which could be purchased by the day.
Almost everything. Staff was nice, food was good, location wasn't exactly in the center but it was in a very nice place. The indoor swimming pool was wonderful and my two year old daughter loved it. Housekeeping service was poor, very poor. They didn't remove the thrash and they didn't change the dirty towels, although the procedure to ask for changing was done according to the instructions.
The location was superb - all the sights were on our doorstep (plus great bars and restaurants). The apartment was spacious and comfortable, and the breakfast, for 10 euros, was excellent value. I would recommend staying here to anyone!
The apartment was so central. It was so clean and well appointed from the linen on the beds, to the kitchen supplies. It was great to have the washing machine as well. It was also nice to use the joint facilities at the Hilton for swimming and hot tub. There were no problems at all. It did not have a traditional hotel entrance but it worked well none the less.
The room was well beyond expectations. A top class room for a bargain price. Highly recommend for really any sort of traveller, business or pleasure, couples or families. Fantastic hotel and I would definitely return. Can be a little noisy due to proximity to the street, but only when the windows are open. Otherwise, absolutely fantastic.
The local of this apartment was very good. We had easy access to all of the things we wanted to do.
In fantastic location. Great room bigger than other apartments have stayed in for more money. Parking easy to sort out. Really nice staff.
Great location. Helpful friendly staff.
Good, clean and spacious facilities in a central position on the Altstadt side of the river. Not easy to locate the entrance if obscured by the cafe awnings!
size, comfort and location
Location in the heart of Dresden was the key point for me, as well as the complete furnishing of the apartment with all applicances necessary for the week of my stay.
The staff were very helpful with additional pillows, blanket etc. (I am asthmatic), telephone calls, use of internet etc. It is very v´centrally located. Because of its central location there is noise from the street restaurants at night. This could be a problem in the summer with open windows but was fine for us at the ens of October.
Everything in this apartment was to the highest standard. We were so impressed that we had to question the price of the accommodation as we thought we had accidently booked something more expensive!! We loved everything at the apartment. The only thing we could suggest is possibly working on better english for at least one person on shift at reception.
Excellent location. Very good hotel room for families with children. Very responsive staff.
The location excelent,The staff excelent,the breakfast deliciuos.I will came back again. Sorry but everything was excelent.
The location, and cost were AMAZING, however it remains to be seen how this will carry on after the 'opening week specials' are finished. The apartment was well apartment was well appointed- lots of glassware, tableware etc. As they are designed to be self-catering apartments, a few more essentials might be good eg. oil, butter etc, and perhaps a drier to be used with the washing machine. As with most german hotels, the 'Double Bed' is simply two singles pushed together, which can be uncomfortable
Excellent location & very friendly staff & lots of room in the apartment, We could have cooked in there, done our laundry, etc. We only stayed the night, but it was lovely to spread out. Really, no complaints - only reason the 'cleanliness' category was marked down was due to a couple of carpet stains in the living room. I wouldn't let that stop me from coming back.
Friendly staff took me to the apartment and told me where to eat breakfast.The room has almost all the facilities that you need to live there including washing machine.Extremely large room,exactly it's an apartment rather than hotel.The location is also very good,you can start your travel as soon as you go out of the building.In addition,very cheap price.
great location in the centre of remaining 'old Dresden' Kitchen is in the entrance hall of the appartment. Could not find instructions for the air conditioning
good location, good facilities, good price!
Extensive space; wonderful view of Frauenkirche; comfort and cleanliness
The breakfast was the best in our travels. Tram stop just across the road.
Staff was very friendly. Nice location. 10min tram(or bus) to central. Breakfast was cheap and good! none
Very nice and helpful staff and an excellent breakfast. Best value for money I ever had experience of. The Hotel are little to far from the city and their are no restaurants in the area.
Hotel staff is very friendly and helpful. It was nice when we meet a woman (hotel staff) speaking in Russian. The room is large and it's design is very nice. Some problems with paying of card. Wi-Fi could be included in value... like a breakfast. Quite far from the center (10 min by tram)
Friendly staff, nice room and good breakfast. A little too noisy while window is opened due to traffic in neighbourhood.
The staff in the reception is always helpful, friendly and made my fantastic stay even better - thankyou for that. Very nice rooms - and very clean. Rich and delicious breakfast. Some snacks or small dishes in the evenings would be nice.
Breakfast was very good. Parking is free. a little noisy outside.
The airconditioning was great, it was the only hotel in two weeks of travel in Germany that had it. The location of the hotel provided nothing for guest to do after they returned to it. there were not restaurants nearby in which one could eat dinner. No place to go for a walk except past the waste treatment plant (very smelly) along the Elbe river but that was impossible due to high river water levels. Come back to the hotel and go to bed.
easy access to the city - 13 minutes via tram. Friendly staff. Clean modern rooms Could not get the Wi-fi working
The hotel is situated relatively close to the center (15 min tram) and tram station (2 min walk). Rooms are exceptionally clean and well designed. Everything in the room was very new. Rooms even have aircon, which is nice. We haven't heard any noise from the street but we stayed at 4th floor so this probably helped too. The price/performance ratio is excellent. The rooms, albeit very nice, are little bit cramped. Bathroom is also small but sufficient. It is probably much better in more expensive rooms, we stayed in the cheapest type. That said, you have everything you need. The only thing I didn't like was that the bartender didn't speak english. Although few people we met spoke english in Dresden.