Otel gerçek anlamda bir shareton otelinden çok iki yıldızlı bir otel gibi resepsiyon ve guest service oldukça ilgisiz, Oteli kesinlikle tavsiye etmiyorum
personel güler yüzlü. odaları daha ıyı temızlenebılırdı. banyo ve wc hijiyen degildı.
Beautiful hotel, with perfect services. Breakfast very good. Rooms are clean, proper and luxurious!
Western style in Cassablanca
The room is spacious and clean. The breakfast is very good. not particular, except the price is a bit steep for Morocco.
Staff inside and outside (parking man), it was clean and design. Good price for the quality. I do really recommend it. I will go back there for sure. Moreover, in the center f the city. Situation perfect and easy to find. nothing, everything was perfect!
breakfast great.nice erea.nice personale.
The hotel is popular and is known by most of the taxi drivers in Casablanca.It is new and modern looking. The rooms are spacious and nicely furnishued. The bathrooms are clean and bright.The bathroom complimentaries are quite good and varied and differ from the usual ones available in the most hotels. The receptionists are not quite friendly and their command of English is insuficient. We had a minibar issue as we were said to have had sweets and soda which was not true. At check-out the receptionists ere in expectation of tip for nothing.
The staff was very attentive to our stay at the hotel. Is as advertised! wished they has a fitness center
Really nice room, quiet hotel, comfortable bed, and great views of the mosque and the sea. Problem with the reception staff, wouldn't accept my ID card, said I needed my passport, which wasn't true. Had to sort out the issue with the hotel manager. Wasn't a great welcome.
The location of the hotel is within walking distance of restaurants and other services, the breakfast looked fabulous and the staff was courteous and professional.
functional facilities, modern tasteful finishes, comfortable no scenic surrounds
i liked the freindly staff and the services the hotel is offering. it's is a very clean hotel away from noise and night girls no
everything the service receptions number 5 was very kind and very professionalespecially sky 28 the lounge area the food the panoramic view excellent
the bed was comfortable and the rooms clean horrible reception in the SPA ! - continuous disturbance in rooms by traffic noice - poor insulation! The bathroom was beautiful but with technical problems: plumbing not working (water blocked in the shower)
receptionist number 5 was very kind and outstanding the professionalI wish I can remember her name,also the panoramic view of the whole city from the sky 28 Lounge and also the view is great for my room
I like location Staff need training about customer service. I paid for Sky Deluxe Double Room With Panoramic City view , they give smoking room 302 with NO VIEW . I checked out 1am .
Thé Room They said I steel a lamp !!!!!
good location in Casablanca center Room service is terrible. They say yes, yes, even if they didn't understand what you are asking for
Not sure hotel did apply the price displayed at booking .com
very bad stuff esp night manager not good
Nearest good hotel to the airport Reserved room not available before 18.00 h
The rooms, decor, the swimming pool. Location is extremely noisy at the juncture of constant 24 hour traffic. The service in the hotel was woeful, very poor.
Very good location, good and clean rooms breakfeast can be better.
Otelin konumu şehir merkezinde olması nedeniyle oldukça iyidir. Otelin dekorasyonunun yeni yapılmış olması misafirleri rahat ettiriyor. Kapalı havuz omasına rağmen, kullanılmıyor. Su ısıtılmadığından havuza giremiyorsunuz. Ayrıca spa, Turk hamamı vs. kapalı. Bu durum otel için çok olumuz bir durum oluşturuyor.
kahvaltı ve resepsion çalışanlarının güler yüzlülüğü 309 nolu odada kaldım duş arızalı, ve mini bar boş.
Yeri güzeldi. // Situation is very good... 2010 yılında 120€'dan fazlasını ödediğiniz bir otelde ücretli internet utancdan baska bir şey olamaz. // it is a shame in 2010 to pay internet toll to a hotel which you paid 120€/night.
Yeni, temiz, sakin, rahat, ulaşımı kolay, uluslararası ziyaretlerde iyi bir seçim İngilizce yayın yapan daha çok TV kanalı olabilirdi
novotel casablanca da ulaşım açısından son derece gzel bir yerde , fas şartlarına göre iyi hizmet veriyor.
Otelin temiz calisan personel cok iyi Kahvalti salonunu lobi disinda dusunulmus olsa bence cok daha basarili bir atmosfer olur diye dusunuyorum.
Following both picks and description, we chose the Hyatt for our first night in Morocco. While the hotel looks beautiful, is centrally located, and has a nice pool and OK-ish gym (Technogym equipment but from at least 2 or 3 generations ago), we had several disappointments: 1) There was hair in our supposedly clean bathtub, 2) there was a half eaten meal, chocolate bar and half drunk bottle of water in our supposedly re-stocked minibar, 3) it took a call to the front desk and then another call 30 mins later to the manager to get 1) and 2) addressed, 4) on checkout the front desk clerk tried to charge us for the room and internet usage (which we tried to use but encountered an error), 5) there was mold on the shower head in the shower and the shower head in the bath had leaks that caused it to spray over the bathroom floor. In summary, not what one expects for US$+ a night. To be fair, the Director of rooms ensured problems 1 and 2 were fixed with our second call and accepted the fee...
I stayed in the executive suite for one night. Service was excellent. Sheets were clean. For a five star hotel and paying high rates for this room, I was not too happy to find stains in the bathroom. It seemed as if someone had just quickly wiped the bathrooms with a dirty damp rag. As far as food, breakfast was in a lounge exclusive for that floor. Very courteous staff working there. Afternoon cocktails also available there. No free internet. It should be mandatory at all hotels. Over-all I would recommend staying here if your willing to pay these rates.
Modern design Should be cleaner[especially floors]
on the whole helpful, efficient, pleasant staff bad internet connection, grumpy night receptionist (06/01)
Very nice rooms and great location. Smell of cleaning agents in hallways.
Good location. Large rooms.
Big rooms Problematic internet, broken windows, very noisy inside and outside... i left the next day, i pay only 1 night, but in reception they try to charge double taxes, and try to tell me that i have to pay all the reservation.
Nice small hotel, nice area and very spacey rooms Rooms facing the main road are very noisy
great hotel with great room close to all sights, excellent stuff: when we had problems with the rental car company they let us phone from the reception and we only payed 40 Dirham for an international call to the UK and a call inside casablanca sauna and hammam only usable when you book in advance, taxi they called us to the airport wanted to charge 400 Dirham but as I told the driver we only payed 250 from the airport to the hotel we payed 300 at the end
Love the decor Breakfast is really expensive!!
Very responsive staff--treated me like a VIP and immediately fixed any problems that arose Good location Huge rooms Comfortable bed and nice linens Breakfast is a bit expensive
Very nice welcoming, room junior suite comfortable, clean and nice. The bathroom only with shower and WC is in the different room.
The sea view The AC was so noisy and the room was old
Bed was comfortable. Hotel not at all as represented on pictures. Breakfast food wasn't fresh. Safe bet is yogurt! We ate a lot of it:-) Very disappointing.
The room was clean and there was secure parking. We requested a single bed and the gave us two twins. For being a very friendly country as a whole, the checker hardly said a word to me. I think they were rude and we received a crappy room on the first floor because we bought through a discount site. It was impossible to get to the beach from the hotel, and the staff just pointed...we know the direction of the beach. None of the work out machines were functioning, wifi in the room did not work (you had to be in the lobby), and the atm machine was turned on.
It was nice to stay in a small inn style hotel rather than a big modern one, while in Casablanca. The staff helped with some issues we were having with the airport pickup for our friends. Dinner at the hotel was good, albeit a bit pricey and the wine selection was also pricey.
Otelin yeri güzel. Kahvaltı oradaki şartlara göre oldukça iyi. Otelin ücretsiz otoparkı olması çok olumlu. Odalar yeterince temiz değil, halılar eski. Özellikle gece yarısından sonra civardaki gece kulüplerinin müziği rahatsız edici. Ses izolasyonu yetersiz. Bence oteli renevasyona gereksinimi var. Mevcut durumu ile oda fiyatı yüksek.
Nice big Rooms and suites, tastefully furnished but very poor lighted, almost to dark to move safely in the aisles. a bit worn out and the most annoying thing is an awful perfume crawling thru the hall and aisles. I could hardly breath and all the clothing smells like it when you leave the hotel, therefore i won't choose this hotel once again.
staff is very nice breakfast is very poor, especially after 9.30 AM
The breakfast spread was reasonable and had a few choices. The staff were not very friendly.
For our neeeds it was very good cause its very central Really we found what we all wanted in the hotel --nice staff --clean and good food
The location. The concierge staff was very friendly and offered lots of assistance. The triple room booked had h a double bed and a folding spare bed and there was barely enough space to move around. The reception staff was curt and dry.
They were very accommodating & kept our luggages for a week since we were returning to Cassablanca after a 1 wk visit to Italy. I wish it will strictly enforce no smoking at the lobby of the hotel..
The triple room booked was crammed with a double bed and a folding rickety spare bed with barely enough space to move around. The reception staff was curt and dry. The concierge staff was friendly and offered more assistance than the reception staff. Business Hotel with not more than a 3 star rating. Not ideal for family.
Some of the staff are very rude
The staff at the Hotel was incredible. They were always helpful and polite and handled our every need. I had an accident while there and severely sprained my ankle. The staff arranged for a Dr to come to my Hotel room and the entire staff took care of me. Even the Manager called my room the next day to check on me. It was incredible to be so well treated. I couldn't have been more pleased with my stay. A heartfelt "Thank You" to the entire staff.
Staff was super friendly; breakfast was served very fast and had generous portions, and was available until noon; nice little restaurants nearby, as recommended by staff n/a
Very nice room and very good value for money. Rooms can be a little noisey due to third parties.
Large rooms, great location, clean. Didn't think the breakfast was up to much
Good location, very pleasant room with nice balcony and a great value at the price.
Staff were pleasant. Room was clean. Location was close to the centre of town.
We stayed at the Hotel Amoud in Casablanca for three nights in chilly November. The room had lots of hot water, comfortable beds and was heated (which has been a rarity of 'budget' hotels in Morocco). We checked in at 3:00 am after a late flight from Egypt and were ecstatic to see a friendly man at the desk who checked us in very efficiently. All of the staff were friendly. The wifi worked well in our room. The neighborhood is a little rough and ready, but from what I saw of Casablanca that seemed to be the norm. Our room was a little noisy from other hotel guests (doors slamming, people chatting in the hallway, the tv next door) so it might not be a good choice for light sleepers.
Nothing The staff in reception , and your price was mach higher than the hotel price !!! this is unaccaptable
Really nothing 1- room was not clean. 2- charged me on local currency (Moroccan Dirham) instead Euro. 3- No coffe/tea facilities 4- not directly to the beach. 5- Other more.
Most of the staff are OK, especially the luggage boy are very friendly. the front desk staff are extremely rude as one lady tried to charge me extra one night and after she found that she can not she did not even apologies
Very bad hotel,,,,,no room service ,no spa,jum,no coffee in the room,very noisy,i feel dad when I pay this amount .....i'm deal with booking.com more than 5 years,but i'm not happy with this hotel , pls reply to me asap.
Nice (meaning very decent; 90% perfect) staff, nice rooms, nice beds in a nice city with a nice bar and restaurant combined. Just loved the oysters! smokers...!And that the bill was "settled" on my Visa account without my approval; I felt I had only made the booking via Visa !
Day spa and french resturant were excellent. Room was very well presented and lovely to stay in. Most staff were attentive and accommodating. Amin was one of the male reception staff members who stood out and went above and beyond for us, he also arranged for the reimbursement to be put through to my credit card for the room deposit. A deposit was taken for our stay and we had to prompt the staff for reimbursement. It was also more expensive than what we had arranged through bookings.com yet we were at the end of our trip and just happy to stay somewhere clean and comfortable. I paid for a room with sea views yet was given a standard room, once pointed out it was changed with not much fuss. The hotel does become a nightclub at night so can be noisy with loud music and the water in the shower was lukewarm. However is it Casablanca and when you put everything into perspective with what other accommodation is available I would still recommend it as a place to stay.
something different about Morocco after 3 weeks Marakesh to Fez did not honor room type until I made them do so....bill had "other charges" which they acknowledged were not ours and finally took out...
The location of the hotel next to Gare Casa Voyagers in Casablanca is excellent. It makes it easy for travellers using the train to travel at ease. The shower and the shower stall is very good. The room and the hotel is very clean. I enjoyed my stay at the hotel because of the convenience of its location. Basic facilities like free wifi in the room and hair dryers should be provided without having to call the front desk or housekeeping for the facilities. this will be very good for the convenience of guests because they do not have to wait eg. in the case of the hair dryer or in the case of free wifi to go downstairs to the designated area with laptop or notebook in hand. The air conditioning in the room could be better and the exit emergency door leading to the exit spiral staircase outside the hotel facing the railway tracks should remain closed at all times as intruders could easily access the hotel this way.During my stay in the hotel, i had to close the door when i see it open and somehow it is opened again anyway.
Near to Casa Voyeurs Receptionist should have better knowledge of english and offer more assistance to tourists on where to visit etc etc. Not very helpful. Also Computer access is very slow.
It's location near the railway station, The female receptionist on my arrival was brilliant. All the staff were good. I thought the meal in the restaurant was expensive for what it was.
Staff are kind, away from the noisey down town,however the location of the hotel nearby the Train Station makes it uncomfortable sometimes. I like the restuarant location and i suggest to use the area outside for a swimming pool not particularly.
It was in a convenient place and one of the cheapest I could find. It is IBIS standard, just basic, no frill. We were only there in 'transit' - for 5 hours in total as we had to catch a very early flight the next day.
staff unpleasant, agressive, unpatient
unexpected gem, place has nice decor and really not bad at all for what you pay, staff are great, its clean, comfortable and has wifi it is by the train station Voyagers not really central city; the taxis try to rip you off, be firm and just walk down the street away from the train station and then grab one; nice cafes right near hotel though
typical ibis standard. It had everything I needed. Good location. Our room faced to the train station, so it's a bit noisy. But the staff changed another room for us.
It was very laid back. The staff went out of their way to make us comfortable and were always very friendly. We stayed for a week because it was so comfortable but the buffet breakfast, although quite good the first few times, became a bit boring because it didn't vary. Also there was little fruit and vegetables.
Otelin yeri sırt çantalı gazginler için iyi. Tam old medina bolgesinin girişi. Bu yuzden tehlikeli bolgeye girmemiş oluyorsunuz ve yaklaşık 10-15 dirhem (1-1.5 euro) e gezilecek yerlere gidebiliyorsunuz. Örnek; Habour, merkez vs. Havalimanının içinden tren merkeze birakiyor (Casa De Voyager) Merkezden de taksi aynı fiyat. Otel küçücük bir meydanda.ve bu meydan erkeklerin dolu oldugu kiraathane tarzı yerlerle dolu.Hotelin önünde indiğim gibi laf atanlar oldu.Aldırış etmeyin ve korkmayın. Bir de ön cepheye bakan odalar aydınlık ama arka cepheye bakanlar karanlık. Mutlaka ısrar edin ön cephe için. Yoksa da çatıdaki odalar bile daha iyi..Bir de internetteki fotograflara göre biraz daha yıkık dokuk bir yapıydı. Kahvaltıda kucuk bir gozleme yağ ve reçel, çay ve portakal suyu var. En azından peynir olmasını beklerdim..