Nice clean newer hotel! Like most hotels in Manila Area , they are starting to charge a premium like they are New York or Paris ect! It's still the Philippines but poeple are coming and paying these prices so I really can't blame them! I just don't see it, coming here the last 15yrs! the traffic is impossible, so plan on walking!
the hotel is good for a traveller who like to enjoy nightlife and is very good location(shooping mall)-power plant,greenbelt,global city by using taxi cozt u abt (80peso-15peso) depend on traffic...is not good recomment for family to stay this hotel. the TV and the bed is old....
Great location, staff was wonderful, clean big rooms!
not good at all, they are poor in hosptility.. they cliam i steel a pack of Cigrate!!!! Stupid hotel check out...you must count every thing before you enter..
Location Every stay at Oxford I have had issues with the hot water being hot .
Great location; friendly with guests and visitors Lack of maintenance of room; needs to be repainted and refreshed.Balcony door badly leaking air
No hot water. Breakfast was poor.
Location good, very close to Makati Avenue Breakfast too much Filipino, nothing suitable for international. When you check-in, they ask you to sign the in-print for guarantee, which is never done in other countries. And when you check-out, they ask you if you had something from the minibar, and after your negative answer, they tell you to sit down and wait until they receive the answer from the floor if you said the truth or if you're trying to cheat them. I told them that this is very impolite and that they should process the check-out immediately, because the reception can receive the result of the room-check in the meantime the check-out is being processed. But they seem not to understand.
Staff were friendly but poorly trained. Buffet was good but very limited. Definitely not worth paying extra for. I stayed at this hotel years ago, so I didn't hesitate to book a room there. I've tried all their rooms. I've stayed in their 1, 2 and 3 bedrooms for days at a time sometimes. When in Manila, I would normally stay at the Peninsula, Shangri-la or Crowne Plaza, sometimes for a few days; other times for a couple of months. I was looking for a hotel with an indoor pool and I thought the Linden would be perfect from what I remembered. This stay was a complete disappointment and disaster. There were cockroaches on the wall & floor in the room when we woke up the next morning. The toilet was situated right by the door, so when someone opens the door, it would hit you. The night stands were bed level and very close to the bed. When you turned to your side, you would hit the sharp edges of it. The buffet was very limited and the servers had to be flagged down for the simplest thing like coffee or water. No one approached us the whole time we were having breakfast. The floor was slippery and therefore, posed a danger. Service was lacking throughout the hotel and indifferent. We requested turn down service and it was never provided. You don't get value for your money and sad to say, I'll never stay at this hotel again. The service and the hotel was like night and day from what it used to be. It has gone down considerably.
The motel was fine, I had not read the fine print about tax charges and was a bit disappointed to know that it would be so much more than I had planned on.
The very friendly staff, excellent amenities, close to shopping mall. Some areas require painting
I like this Hotel,,, the rooms are spacious and very clean and very comfortable and the service is excellent... All of the staff from the front desk to the personnel that come to room and clean room and pick up laundry and personnel in dining room are all very nice and friendly to me....I am very comfortable at this Hotel and the Staff... I recommend this Hotel.. I know I will stay there again...
The 2 BR Suite was of good size for the number of guests approved by the hotel. Staff service was good, prompt and courteous. Rooms in Tower 1 require some modernization for today's standards. This is planned for 2011 according to information by the hotel. Tower 2 rooms have already been refurbished. The breakfast buffet is sufficient, but could have more variety. The exchange rate PHP/USD used by the hotel is an issue, as it increases the USD rate confirmed by booking.com by abt. 10% . But after pointing this out,one agreed to use the daily rate to settle the bill.
I like the convenience of having the kichenette and the living room.The procimity of the hotel to the shopping malls is great too. They charge you for extra towels and linens,phone use for local calls.
The stall were friendly and the room was cleaned every day. The noise from the street vehicles was noisy. The location was bad with one good restaurant and no bars. The area is in a poor neighbor hood. Nothing to see while walking in the area. To far from any major down town city. I was disappointed because I had expected an apartment style room. The advertised Pictures are different from the actual rooms, which are smaller to. No dresser to put your clothes in. No laundry service. The one that is available near the hotel takes 3 days to get your laundry back to you.
Staff was professional and helpful
NOTHING !! The place is full of roaches, air conditioning was minimal at best, couldn't eat the "free" breakfast because it was 20 minutes late in arrival (as I was at the elevator to check out and equally important, the photos aren't even remotely close to the room I was given. Look at the photos and then walking into a 5.5 foot wide by 11 foot long room, including the bath/shower.
I did not like the motel at all Unfriendly staff ,old building it was expensive for area .
It was just your basic room it was clean, a little small but you can't beat the price $210 for six days The staff was super friendly, and they did have a pool ,
Cock roaches appeared all through out the room. Beds were uncomfortable with itchy sheets. Would not recommend only if in need of a one night stay.
Nothing Somehow, all of the reviews failed to mention that this hotel was above a popular spot to pay for some action. Hookers aside, the room was very dark, the bathroom door did not shut, the blinds could not be completely closed, and the entire room was crawling with small cockroaches (I spotted at least 6). There was an excessive amount of mold on the bathroom ceiling and the bath towels were old, dingy, and severely stained. The wifi was so poor it took about 30 seconds to load each page. Upon checkout the next day, I asked the front desk if I could use their phone (as there was not one in the room) to contact my Uber, who couldn't seem to locate us (as the hotel is located on the second floor, and the wifi kept disconnecting). They informed me that they could not, because they could not call cell phones from their landline, and did not offer any assistance. I have been staying at cheaper hotels throughout my entire month stay in Asia and this was by far the worst one and the most expensive.
The bed was comfortable and the staff friendly. The wifi was expensive, slow and you had to go and get a token every hour or every day (depending upon what length of time you buy). Business hotels should have free wifi in my mind. The breakfast was almost inedible. One day in particualr the lobby smelt so bad i almost retched. The bathroom had insects and electrical sockets unattached to the wall.
Quality Internet, router in room Dissapointed when I fist got in the room, nothing like the pictures or expectation, but overall, in the end it was adequate
Location was really good Bed was really hard! We not two showers, only one had hot water. Over all room was old, needs dated!
We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.
Rooms are great, we love the great big windows giving us a great view of the city and the pool.
Great service Nice room Excellent breakfast buffet Nice atmosphere at Long Bar. 2700 php for car to airport? Must be a compromise between this and a local taxi at 200 php.
The hotel staff FAR exceeded my expectations...as good or better than any five star resort. The breakfast buffet was fabulous! Loved the rooftop pool and gym in penthouse. We stayed for 9 days, left for a few days, then happily returned to City Garden :) Having to leave....
if you are looking for a plush hotel with 5-star treatment, then this is not the hotel for you. if you have traveled to Asia and the Philippines in the past, and you know what it is like, then you will not be surprised by this condotel as it is typical of the 3-star hotels in Manila (Makati.) Location is excellent being that it is located right across the street from the new Greenbelt Mall where there are many fine dining and entertainment establishments. This central location is only minutes away from major business locations depending on what you are in the Philippines for. If you are there on vacation and budget is a concern, then this may be just the place for you!! Unlike the other review, I have never had any problems with the staff at this hotel. Treating them with respect will go a long way with them! On the same note, I have had rooms where there was a problem, and the staff worked hard to find me a new room to meet my needs. As mentioned, it depends on what you are loo...
Very friendly staff, laundry service just downstairs, very close to Greenbelt mall and market area.
- Would not stay again. Stayed April 09. 3 nights Service was terrible.The breakfast,lets just say it had some orange juice, I think. Room smell was hard to describe.Checked another room ,it was just as bad but different smell. Bed was a thin mattress of foam material.Very uncomfortable Front desk did not seem to be concered about complaints,which were numerous. Will not stay there again. Recommend that it be taken from your listings. I say this because this is the first trip that I have made to the Far East using your service and I understand that you cannot know everything about the accomidations in each country unless you have someone to tell you how they are.
I like the internet.. it is really fast. I just you give more option in food for breakfast. Staff responds are fast and I really admire their hospitality. Make the Internet free of charge..
Definitely the staff, all smiles and extremely friendly. Room was big, but a little empty My windows were frosted and I couldn't see outside. Also staying on the road side of the building was kind of noisy. Also, breakfast was disappointing, my eggs were cold and the sausage was awful; but my pancakes were hot and good. Also, no wi-fi was a disappointment, as I didn't bring my computer and my iphone needs to stay in airplane mode
Confortable triple room with enought space and quite clean. Very noisy on the main street. Choose the back street rooms if available. Only curtains, no black-out.
Nothing........I Cancelled my reservation after 1 s tnite. No hot water. filthy room . poorly speaking staff....barely english. lobby was hot, not enough air. cond. they could not credit back my credit card for several days later....aggravating, because they charged my card from the 1 st nite. most hotel charge your card at departure date.
close to all amenities and not too expensive Aircon was too noisy and toilet in the room smells and the wardrobe does not have enough light to set mood for putting clothes in. I like the room arrangement, big and cosy, but towels and linens are a bit worn but I guess we get what we pay for.