Otelin konumu cok iyi. Ayrıca 4 yıldız olmakla beraber rahatlık ve lüks bakımından 5 yıldızı aratmayacak bir tesis.
Çalışanlar çok yardımcı oldular, odada internet olmaması ciddi bir sorun. Internet sorununu cozdukleri takdirde otel başarılı.
odalarve banyo cok guzel, yerlesim harika sehir merkezinde, kahvaltı gereksizpahalı
Fiyat kalite oranı gayet başarılı, rahat iş ve şehir keşif gezileri için oldukça uygun bir hotel. kahvaltı biraz daha çeşitlendirilebilinir veya lezzet katılabilir.
Yeni,temiz,iyi dekore edilmiş,zengin kahvaltı menüsü ve iyi bir fiyat/kalite dengesi olan,merkezi konumda iyi bir otel.
banyo cok ufak. hem bide hem closet sıkıstırılmıs. gereksiz. balkonda oturacak sandalye masa yok. parka karsi oturmak halbuki keyifli. kahvalti salonu basik, kasvetli. yeri iyi. huzurlu sayfiye bir bulvar ustu. az yokus ama yine de guzel. odalar temiz ve aydınlık
Otelin yeri ve ulaşım çok iyi. Parka bakan tarafta kalanlar için kentin, parkın ve denizin görüntüsünü yakalamak çok güzel. Parkta keyifli bir gezinti için uzağa gitmek gerekmiyor. Parktan gelen horoz seslerini duymak bile mümkün. Otel Gülbenkian müze ve bahçesine de çok yakın. Otelin resepsiyonundaki görevli ilgi göstermeyen birisi. Asansörün çalışmaması gibi bir durumda sorunu sizin çözmenizi bekliyor. Bizi en çok rahatsız eden, otel tanıtımında sözü edilen manzaralı kahvaltının yerine otelin bodrum katındaki basık salonda kahvaltı etmek zorunda kalmamızdı. Kahvaltı verilen kahve ve reçeller berbattı. Oteli seçerken kahvaltı verecek olmasını önemsemiştik. Bu otelde kahvaltı etmektense herhangi bir pastanede çok daha lezzetli bir kahvaltı etmeyi tercih etmek gerekir.
çalışanları çok iyiydi. merkezi olması büyük avantaj oldu
Not the cheapest hotel in Lisbon, but for sure, the best value for money ratio :)... it's really a palace in the centre of Lisbon! Very cosy and very relaxing, luxorius but not opulent... everything is made with very good taste, the staff is very friendly!
Attentiveness of staff and concierge was most helpful. Very central and close to all sites.
The gorgeous interior and old world charm!
The hotel was beautiful and truly monumental and a part of the Portuguese history, opulence and grandeur. Everything about it was magnificeint, from the lobby to the room, to the hotel service and staff. I couldn't have wished for more!
Staff was very helpful, allowed early check in after long international flight. Breakfast was great. Location was central. Room and lobby were lovely. Nothing not to like.
Everything at this hotel is to like. From the setting, room furnishings, attention to detail, amenities, breakfast and excellent staff. Couldn't find one fault with this hotel. Would be delighted to find a reason to go back.
The location was perfect, staff very friendly and helpful, breakfast was excellent.
The staff was very friendly and useful. The interior design was warm and inviting. Breakfast could have more choices, considering that this is 5-star hotel.
Our room was cold
The location, the staff and the breakfast. Nothing
The location, in the heart of Lisbon, is great. You get the worst of the two worlds, old and new. The facilities are old, and oddly for a historical hotel, quite charmless. The rooms are dark, the bedding cheap, and the room furniture straight out of the seventies. Although "run-down" would be an exaggeration, the hotel seriously needs a face lift, a bit more comfort, and some taste in its decorations (throwing sloppily a hodge-podge of old-looking furniture doesn't really do it, nor holding on to carpets that haven't been changed in twenty years.) The amenities are next to non-existent (for example, the hotel does not have a restaurant.) You obviously cannot expect a historical hotel to have the same level of comfort and the same amenities as a modern one. But would it be too much to ask that a five-star try? You pay for five-star and you get a three-star.
friendliness of staff excellent service non ivasive attitude
We had a very nice and quiet room. The Garden was a paradise incl. the pool-area. Very good breakfast. friendly an helpful staff. It could be a little bit cleaner in the pool-area and toilet-paper and paper towels were missing in the ladies room.We didn't like rests of cigarettes lying on the breakfast-terrace.
Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna... Nothing
the elegant surrroundings. especially in the main building.the staff were dedicat.ed warm polite and friendly.beauitiful garden.a feeling of exotic luxury. a taste of the past.lovely chinese pavillion in the garden where lunch and cool drinks were served.excellent health club.good size room with garden view.
The common rooms and grounds of the hotel are beautiful and the service was excellent. The location of the hotel is a bit out of the way, but taxis are not expensive and the hotel offers a complimentary shuttle service to the principal tourist attractions. When we took the shuttle, our driver gave us a tour en route that rivaled many city tours you buy, complete with interesting facts about the city, its history, and what we were seeing. The entire bell staff and concierge staff were very friendly and helpful. The hotel also had our room ready and allowed us to check in early, which means a great deal to us after a long international flight. The maid came to do turndown service at 10:00 p.m. after we had already gone to bed. This was a minor inconvenience - overall the service was excellent
Extraordinary hotel , really outstanding
Very comfortable bedroom, with helpful staff Location very inconvenient. Alcantara no place in poring rain!
The buildings and surroundings are amazing. The staff excellent and helpful. Beds were too hard. The rooms didn't match the expectations from pictures on the internet.
The hotel has the most beautiful grounds in which to stroll, a fantastic pool, very atttentive staff and it is so quiet and relaxing that it's like being away at a retreat.The garden rooms have their own terrace with sunbeds and furniture - a lovely place to sit first thing in the morning or last thing at night .I would recommend this hotel to anyone - one of the best i've ever stayed in.Pure class!
it was everything we hoped for and the hotel is beautiful. the staff were wonderful and the atmosphere was very relaxed.
The location of the hotel is perfect! up to a hill, situated in a quiet area but you need a car so you can go wherever you like! The staff are all of them very friendly and ready to serve you! There has been a problem with mu wifi connection but after a few days it was resolved and the temperature inside my room was too cool for me! although there was an air condition, I could not adjust the temperature easily!
Odanın dekorunu, banyo ve tuvaletini, yatağın rahatlığını beğendim. Odada radyo - cd player olması da çok hoş bir sürprizdi; ancak radyo'da ve televizyon'da hiçbir kanal net çekmiyordu; kesinlikle faydalanamadım. Kahvaltı çeşitleri çok zayıftı. Odanın temizliği de daha iyi olabilirdi. Bilhassa havlular hoş kokmuyordu. Açıkçası bu otelin nasıl olup da 5 yıldızlı sınıfında olduğunu ben anlayamadım.
It was very comfortable and equipped with everything you need. Especially free/fast internet Wi Fi availability is a real plus. Even coffee machine is available, why not posted on web page? Staff was friendly and helpful. The soap was missing at the second night after cleaning and they delivered it in one minute. The only negative thing, it is up on a hill, you must walk 5 minutes up from Avenidad
The staff were professional and freindly. The rooms were spacious and had a great view over the city. The hotel is close to the centre.
very comfortable room with a good view over the city Quite a long walk from the city centre: and restaurants bars etc,bar and restaurant prices high especially breakfast
Common areas were attractive and well maintained, staff was polite and responsive (especially the doormen, who were super). Breakfast buffet was excellent. Very convenient location. The furnishings in the room were tired, especially the carpet.
Beautiful location. High quality room furnishings. Very comfortable bed. Good food. Friendly helpful staff. Nothing not to like.
Room service, cleanliness of the room, courteous and helpful staff. Services offered. Prompt response to my requests. Comfort of room and view., Excellent location. Food. Nothing i did not like
It was in convenient location, and a reasonable price for standard of hotel
great luxurious hotel at an incredible price! Was truly impressed.
affordable and very nice
I have to say, the staff at the hotel were very friendly and helpful. Especially the concierge (his dinner recomendations were spot on) and the staff in the bar. Location is a little out of town, but only about 5-6 euro in a taxi. Once you get over the price at the bar (just maybe meet for one before you head out) the hotel is great. Pity there is no pool. The price of the breakfast is daft! There are loads of little cafe's just a few doors up and down the street. The bar is also very expensive, but the staff are very nice and it stops you having a load of late ones!
This is an excellent hotel, the staff are extremely friendly and helpful and the service they provided was very prompt. I really liked the location of the hotel. It is only a 10 minute walk from the city centre and is in a lovely area of Lisbon right beside a park.
Very generous size room and bath (especially for Europe). Modern, clean, great view and location, and a very friendly staff. The restaurant food was very good and above expectations. No surprise charges on the bill, we had ice delivered to the room and were happy to see there was no charge. All in all, I would highly recommend this hotel and at it was a great value. Only negative would be that we hit this hotel in early Novemeber, but the weather was warm for that time of year and the a/c system had been switched for ability to heat not cool. As a result we were not able to lower the room temp as low as we like but it was not intolerable.
Fiyat kalite ilişkisi iyi.Odalar rahat temiz.Kahvaltı güzel.Merkeze yakın. Resepsiyon görevlilerinin şehir yaşamı hakkındaki bilgileri az.Concierge hizmeti zayıf.
Yeri,temizliği,personeli,kahvaltı,yeme içme olmadı
Odadaki sampanya ikrami ve aromatik banyo urunleri otele ayricalik veren seylerdi Son derece temiz ve cok ilgili personeli ile esim ve ben cok memnun kaldik bundan sonraki seyahatlerimizde sana otelleri ilk tercihimiz olacak.TESEKKURLER
çok temiz, özellikle resepsiyon görevlileri güler yüzlü ve yardımcı
İş amaçlı kalınabilecek uygun bir otel. Temiz. Internet'in ücretli olması ve kahvaltı dahil olmaması dezavantaj
Konumu , odalar, kasa Kahvaltı zenginleştirilmeli , Bakım yapılmalı . odamdaki elektrikli perde çalışmıyordu örneğin
Beğendiğimden çok beğenmediklerim daha çoktu. Mesela otel,Dekorasyon bakımından çok kasvetli idi. Ayrıca yataklar çok rahatsız. Çarşaf altına Sentetik kılıf koyuyorlar. Su gibi terli uyanıyorsunuz.Tek iyi tarafları Kahvaltı çok iyi. Bir önerim olamaz. Bir daha o otelde kalmayı düşünmem çünkü
yatakları çok rahattı. oda ve banyo çok temizdi. fiyatı uygundu. kahvaltıda az çeşit olmakla beraber temiz ve taze ürünler vardı. internet diğer sana otellerindeki gibi yarım saat ücretsiz olabilir.
Otelin tasarımı oldukça güzel, temiz ve yeni bir otel. Kahvaltı salonu güzel ve kahvaltısı iyi Odalar biraz küçük.
Otel çalışanlarının yardımcılığı, otelin yerine ve sundukları hizmete göre son derece hesaplı olması doğru bir tercih yaptığımızı gösterdi. Bu oteli üst-orta, orta gelir grubu konuklara kesinlikle tavsiye ediyoruz.
Bir otel olarak iç tasarımı çok değişik ve kendine özgü. Mermer ve ahşabın muhteşem bir uyumunu sağlamışlar. En önemlisi de internet üzerinden ne gördüysek, ne vaat edildiyse fazlasıyla bulduk ve memnun kaldık. Personelin yardımcı olması konusunda da bir hayli memnun kaldık. Banyo havalandırması daha kuvvetli olabilir. Kapısının cam olması ve tam kapanmaması zaman zaman banyodaki kokuların odanın içini etkilemesine neden oluyor.
Merkezi,ana noktalarara cok yakin. Gece de istiklalcaddesine yakin gibi bir cevresi var Otoparki ucretsiz arac kiralayanlara cok iyi Hersey iyi
otelin konumu çok iyi, gezilecek birçok yere yürüme mesafesinde, 28 nolu tramvay otelin bulunduğu meydandan kalkıyor, otel temiz ve düzenli,kahvaltı güzel verdiğiniz paraya değiyor.
Nothing positive Reception staff were not polite at all and some don't speak English
çalışanlar yardımsever ve ilgili
Kahvaltı çok güzel,otelin yeri alışveriş için çok uygun Odalarda biraz daha lüks,örneğin kettle olsa daha iyi olurdu.
Otel calısanları saygılı ve titizdi. Temizlik ile ilgili hicbir problem yasamadım. 4 yıldızlı bir otel olmasına ragmen, yuzme havuzu, spor merkezi, kuafor, ihtiyaclarınızı karsılayabileceginiz bir kac magaza, otel icinde yoktu. Sadece hediyelik esya satan bir magaza vardı. Ayrıca odalar ses geciriyordu.
Good location. Very comfortable, knowledgable and extreamly helpful staff. Good room size. Room service drinks cold.
The staff were impecable in their treatment of us. We were made to feel important. It is beautifully presented. Nothing.
Beautiful gardens with pool! Hotel is looking slightly faded and it is not cheap.
It is a lovely hotel - loved the pool area and the public rooms. the staff were really helpful - just what we wanted
nice location, close to city center, stylish there was a private party fot other hotel guests on saturday night at the pool. So the hotel changed from being great, quiet and stylish to a vulgar night club/ dance hall. Despite our many polite requests the music stayed absurdely loud and we could not sleep before 3:AM. We had to get up at 5:AM to go to the airport...
Lapa Palace is a luxurious hotel giving ideal opportunities for rest and relaxation.Very efficient and very discreet staff. Extraordinary breakfast with a great atmosphere to enjoy in the restaurant or on a cosy terrace. Large and spacious rooms with full comfort. Very comfortable and nice bathrobes- possible to purchase as a souvenir. Lapa Palace is a real palace in the heart of a diplomatic district of Lisbon and a truly unforgettable oasis of luxury and peace in the city.
It was a lovely place, I would stay there again
The excelent service of the staff, the linen in the bed. A little to far from center
fantastic luxurieus great hotel, very friendly and helpfull sfaff.!!!!!
Staff were the best yet, a proper hotel, clean freindly, good food, wonderful room. Bit of a mission to find it, but a real jem, well worth it. nothing
location bad breakfast, old bed linen and towels
location very good to get to anywhere in the city
The only good thing about this hotel is the buffet breakfast and it's location and that's it. Good food selection and setting. The breakfast room is huge and very ornate, with high ceilings and nice chandeliers. Management needs to upgrade the level of service, and amenities. The reception staff seem lost in their own world doing their thing, seem disorganized, oblivious of guests around them and lack common courtesy. The bathroom - so tiny and in need of upgrades and serious plumbing repair. The bathtub - so small, literally half-size and very dangerous - very difficult to take a shower. Is this standard in Lisbon? TV is not the flat panel type but small, old tube type.
emplacement en centre ville tres mauvais état de la chambre standard et de la salle de bain
nothing the room though clean was tiny and smelled. the hotel itself was dated.
Location was great,room was a great size- nice balcony overlooking square. there was a lot of noise in the square on the Sat night! people singing, shouting etc-- not in the hotel ,of course but right outside.
The room was comfortable and well air conditioned The room wasn't very clean when I arrived and the shower was mouldy on the roof.
The location was very good.
Location. Access to San Justin Elevador, Rossio, & Shopping. Safe with key available for small daily fee. Expect Street Noise, Music until 22:00. Very plain hotel, beds hard.
Best place for nightlife. Room equipment must be change with new.
I weas particularly pleased with the excellent location, as regards sites, museums, center city and historical places. Also a great many restaurants to select from.