the staff were unfriendly
It is central easy to reach places of interest nothinng but the breakfast are not as well as previes year.
Your hotel is quite old: built in 1979! so facilities/services were really poor: no standard personnel things: soap, comb, tooth paste etc was provided but I couldn't require more than what given. Nothing special.
It was nice hotel and my daughter loved swimming pool.
comfortable bed, spacious room & bathroom, 70's climate :)
view of Baltic Sea did not like amount of missinformation given by staff and lack of general atttitude to tourists. Booked double room but given room of lesser rate and still had to pay full rate. staff very uncooperative and blamed all problems on booking company.
Friendly and supportive staff. Good breakfast. There was no airconditioner. Had to open a window but weekend night was noisy in the hotel area until 4am.
Good location, good staff, good breakfast
This Hotel is very well situated right in the center. The continental breakfast which is very nice, is served in a cosy place... Windows are not well isolated from the outside, you hear the wind and people making fun. Choose the rooms with sea view with no habitation in front. The bed matress was awfull, ( not enough hard), pain to the back, neck the morning, difficulties to fall asleep. Mini Bar and channels on Tv was poor. The whole Hotel has to be renovated, looks old. Nice Hotel for travellers or tourists, but not for business man who need some rest and silence.
the way they set their prices. I booked the room in the Dutch language, so the price was in Euro's. When paying the bil they charged the invoice to Zloty, which is not a problem in other rooms booked via booking.com, but they use their own exchange rates --> higher price than the €-price. As I paid with a Danisch creditcard, did they charge me til Danish krones, so another 'raise' in price.
It is very close to the sea, therefore ideal The steps leading down to the promenade are too steep and quite dangerous
a minutes walk from the beach - a beautiful walk along the promenade - good restaurants near by - great location - would suit mature and young
The rooms are comfortable and clean. The food served in the restaurant was excellent although you would want some variety if staying mare than a day ot two. There is little or no atmosphere in the bar.
The location at the seaside was great. The breakfast was good. The staff was very helpful. Parking was not a problem. Not a beautiful hotel, but great location and good value.
the place of the Hotel No
Room was hot during day and evening. Had to sleep with the window open to cool the room down at night. Bed has only bottom sheet and comforter.
Located directly at the water, great! Breakfast service is crap, staff (in the breakfast room) badly trained and unfriendly
I have now stayed here several times and remain very pleased with this hotel on all counts. Nothing to note.
Continental breakfast was good. Upset that you have to pay to use the jacuzzi
Proffesionalism of the staff. Design of hotel corridors :)
Clean, room, location The cost of the reservation differed from the amount I have paid.
Good location, nice rooms, helpful staff. Renovation work, nothing was said before we booked. Bar was gone on our 2nd day!!!
Please write at least 15 words The food was poor quality via room service
Breakfast price was somewhat on the expensive side
good breakfast, kind staff, good location,clean, good rooms, cheap nothing
The reception staff were courteous and friendly, they spoke good English On several occaisions there was a bad smell from the toilet and sink.
hotel is clean and in good area for going about gdansk with plenty to do
It was very confortable and staff was very pleasent.
Best showers ever. Free internet. Comfortable beds. Good bar. Central location. Breakfast good, but little variety:same every day. The reception area is probably the worst design I have ever seen in a hotel. Impossible to sit and relax, not to mention ugly decor. Bedroom seating very uncomfortable.
Breakfast, location, television, personell Mini bar, bed covers, sound isolation of doors, heating
The staff, very very nice, helpful and kind. The room was in the basement, almost under ground.
It was very clean! One person of the staff was unfriendly, but only one.
Staff was awesome, very helpful. I dealt with 3 different staff members while we were there and they were all friendly and answered my questions and/or concerns. The cutest little villa around.
Hotel staff very friendly and outgoing in any respect. Great location in the centre and still not much noise comming from outside. Homely and cozy atmosphere unlike to impersonal and boring big hotels. Stayed at gruond floor (raised). I could here anyone moving above my room as well as anyone just walking up/down on the steps. Since the reception is on the first floor, there is lots of moving up and down. Fault of buildings design.
Lovely little place to stay. Great staff. Recommended.
Location was right in the downtown and close to everywhere I wanted to go. Room was small.
We were only there one night, but it was a very nice, small, cozy place with private parking. Would stay again! Not really a complaint, the only thing is that it's a lovely little building but it's completely surrounded by grim concrete tower blocks. Not actually so bad, when you're there, so please don't let it put you off - but just to be aware that there's no pretty green view or anything.
very friendly staff, good location, nice room, very good price-quality level There was almost no sound isolation in the rooms, you can hear everything from the corridors, from upstairs
Very good hotel with friendly staff. A bit difficult to find
nice breakfast and helpful staff. nice room with fridge and tv and clean bathroom. value for the money. dirty carpets in the room. need to be cleaned with soap.
Excellent location next to ferry harbour, great food, clean and comfortable room and very friendly staff.
Delicious breakfast, right near the beach, free parking, quiet, nice hot tub nothing fun to do in the immediate area, no restaurants or pubs
general area. closeness to beach. size of room. bathroom excellent Lack of bar or restaurants in immediate area
Sea at 100 m Hotel was in rebuild
I liked the friendly staff who helped whenever we needed taxi's etc.The food was great and the hotel was very clean. Only that the beds were uncomfortable. But I find all hotel beds the same.
Staff was good but I found that the beed was not to clean, I found blood in the bottom sheet.
Good small hotel not far from sea, apartament room good to stay with childrens. Room is light and confortable. Big rooms and bathroom. Good personal. Small parking (only for 2 cars), room clean every second day, only ligued soap in bathroom ( no shower gel, shampoo). Room sound isolation is bad. Broken lock in bathroom. Problem with sewarege in bathroom sink and shower. Jacuzzi in bathroom not work properly.
It's a small hotel close to down town, nice, clean and quite big rooms, sauna, gim and jaccuzi there's very close a noisy church, small parking lot (for 2 cars), no restaurant
Quite nice location, the sea is 10-minute walk across the forest. not very far there's a shop where you can buy some food and it's open till 22 (which is very good for Gdynia, where most part of everything is closed after 19-20, especially at weekend). Just oppozite the hotel there is a bus stop which takes you right to the center of Gdynia or to the central railway station. jacuzzi and sauna are in the price, so you can relax in the evening for example. quite nice breakfast, served from 7 to 11 (you should choose and tell what time you want to have breakfast). A little bit too small room for the price. only one chair in a double room, and it was quite uncomfortable for sitting. no hooks for towels in the bathroom, no place to put shampoo or bathing gel while taking a shower. really noisy church with really unpleasant bell-ringing at 6.30 in the morning (then at 11.30 and one more time in the evening). A little bit too hard to get to the place on foot, because it is located on a hill, so you must walk for about 20 minutes up the hill. but there is a bus stop (bus number 133, right from the central railway station) just near the place, so it's not a big problem.
Second time here and once again excellent. Exceptional breakfast, very quiet rooms and quick and easy to jump on the bus to town (about 15 mins). Parking and WiFi are free, something that more expensive hotels seem to charge for.
Outstanding value Hotel for what you get, rooms are as good as a recent stay in a 4 star Hotel at double the price. The bathroom was actually a better standard It is not as near to the town centre as advertised but at £3 a taxi into the centre its well worth it
Wonderful breakfast Convention music until early in the morning
The hotel was quite new with good facilities. The rooms where clean and the size was ok.
Ideal location for Port
they have a delicious continental breakfast, best I ever eat at the hotel! room design was realy nice (if you like that special style), clean room and bathroom. Unfortunately, it was very loud all the time inside the room – noises from stuff area , couldn’t sleep at night…
hotel is new and fresh, very good breakfast, very good free wifi internet, parking space, the hotel is located close to main street, short few minutes of walk, area is not the nices at the moment (mainly post industrial buildings), but good location
Great breakfast and nice staff No amenities in the bathroom and we had to ask to get a hair dryer and iron in the room.
The staff were very friendly and helpful. It was also nice that the hotel is very new and that it is close to the city, but also far enough away to be away from the city traffic noise. Nothing I really didn't like, however some people might not be so happy (or some might really like this aspect) that the hotel is very modern and among some old ruin type or in very bad shape buildings. This could be interesting, depending on one's point of view on that.
the hotel was clean and practical.there was no air conditioning in the room,also i booked a double room and got 2 single beds in my room..it was quite disappointing.also the reception staff could be a little more friendly and helpful.breakfast was very good.
Clean and nice style. Warm milk for b'fast cerial!
It was a pleasant stay and we will stay at the same hotel next month as we are coming again to gdansk
very relaxed atmosphere and friendly staff
luxorious and spacy room, peaceful surroundings the restaurant was overpriced compared to quality of the portions.The breakfast personal didn`t tell there is a cook making omelets in one of the rooms. On leaving day there was water break all morning so we had to leave the hotel with dirty feeling and without shower or spa.However no discount on price was given even that I asked.
Was a clean and comfortable hotel. Lovely breakfast. Average dinner, expensive for what was offered. Not much happenning within walking distance of the hotel. Bedding did not fit bed.
A beautiful hotel with one of the best included breakfasts I have seen during my travels in Poland. Beautiful pool, sauna, spa. Housecleaning removed a personal item from my room and disposed of it. By the time I realised it was gone I was told it was impossible to get back. Was not really happy with the explanation or apology. Marred an otherwise perfect stay.
nice rooms, good ambiance parking not convnient
Very well furnished and equipped No outside possibility after sauna. It was a shame about the building site noise early in the morning during our stay.
The Hotel has a lovely location, generous well furnished rooms. The restaurant is excellent. I would strongly reccomend this Hotel and will definatley stay again when in Gdansk.
the location was relaxing and quite just a bit far to the attractions in Gdansk
Restaurant was excellent. Friendly staff. Fitness centre. This is important for me and the weight training facilities were almost non existant. So how can one call it a fitness centre and gym? Excellent running through the forest though!
the ambiance; the beautiful location
Large comfortable room with good facilities. Very young staff not up to 5* service levels
We had very clean and comfortable room. Breakfast was versatile and very tasty. Staff was gentile and ready to help in any kind of things.
Very clean and comfortable. Definitely recommended. The breakfast was a little short.
cleaness,comfort,pleasent environment, good location, design should be one person who is mmore informed about eventual problems considering interenet conections
This hotel had a relaxing atmosphere, which is what you actually need after a busy day at work. Almost everything was according to what you can expect from a brand new Hilton hotel. The breakfast can be improved.
Staff were friendly,helpfull and the accommadation was to a high standard. Food was excellant too
At first impression, Willa Albatros is very appealing asthetically. It is located in a quiet neighborhood within walking distance of major transit. Once one steps inside, it is very obvious the care and detail that is put into making this hotel extraordinary. Everything is orderly, neat, and clean. The rooms are comfortable, and the food is of very high quality (breakfast and dinner during our stay). Above all, it is the staff that makes Willa Albatros what it is. This is a very personable place to be. Anyone considering staying in Gdansk/Oliwa should seriously look into booking here- you will not be disappointed. If I get the opportunity to go back to this part of Poland in the near future, I plan to return to Willa Albatros.
the meals were fit for a king. the breakfasts were phenominal the evening meal which was a separate price was.terrific value for money.
What an excellent host Bartek is. Nothing is too much trouble. Collected us from the airport as arranged. Makes such a difference when you enter a country for first time to have the assurance someone reliably to take you to your destination. none.
The staff was very nice and rooms were cosy. I a truly going to get there another time also. Bathroom was very small at least in our room
it was in a quiet area but very near trains and the beach if you went 20 minutes down to beach they had dancing in park for all the family young and old alike the owners couldn't have been nicer and were very helpfull . meals were lovely very tasty would recommend it highly
Friendly, helpful staff. Clean room and bathroom. Quiet location. Nice balcony which would have been great in the summer. Location was a 15 minute train ride from the centre and then a ten minute walk.
you are made to feel very welcome indeed and nothing is too much trouble for the staff. They go out of their way to help. Also free soft drinks,tea,coffee 24 hours a day was superb. Breakfasts were huge with plenty variety and evening meals were great and reasonable priced. I would recommend this hotel 110%.They even organised taxi to pick up and drop us off at airport.All staff were very very friendly.
An excellent small hotel with very helpful staff. Very peaceful location, yet close to train station (5-10mins) Huge breakfasts set you up for the rest of the day. I would have liked Fruit juice at Breakfast The shower in my Room (107) was difficult to use without flooding the bathroom floor.
The staff was courteous and helpful. Breakfasts tasty and filling. Central location between the beach and Oliwa Cathedral. Everything was clean, fresh, and new looking.
Friendly staff, delightful room decoration and furnishings, very comfortable, excellent breakfast choice. Wonderful view from room. Charming houses along the street, a very nice location. Steep stairs to room - 53 steps to top floor. An effort with luggage and when tired.
The behaviour of the staff was excellent.Very sweet ladys were around. The food and the prices were very good. Location was convinience and the building and the design was very romantic.The breakfast was really good too. The clearance of the room was not very good from the point of view the housekeeper did not change the liners and did not clean the bathroom everyday. They actually did not change the liners or clean the bathroom during my stay.That did not please me at all.
it was nice small hotel but needs a little repairing. we had three rooms, everyone was personal but 2 of three had broken door in bathroom. amaising route to the hotell and it takes about an hour to go to the airport with taxi and it is only 10 km! Therrible traffic jam! too small brekfast room for all the people!
Unfortunately, as I didn't arrive until after midnight, I felt bad about keeping the reception staff up at this small hotel. I should have booked a bigger hotel with night staff. However, I was welcomed and everything was very good. While the hotel was very nicely appointed, it was a bit out of the centre.
Excellent location, great and helpful staff, very good breakfast. We have stayed in apartment with a loft, It was well appointed and immaculately clean. We would definitely recommend it to everyone - it was a highlight of our stay in Poland.
english spoken, so easy the ask questions staff friendly and helpfull variety of food at breakfast would have liked a walk- in shower
The hotel was very charming, and staff was friendly. Parking spaces may be limited.
gorgeous design, very goog looking rooms, wonderful tasty breakfast , nice vievs, super personel, it was very nice stay
Helpful staff, spoke good English Noisey at night
Great hotel, nice and helpfull staff. Nice view from the window, gorgeous place, and tasty breakfast. super!!!
Excellent value for money. A little out of the " Old Town " but frequent trams mean you are only 20 mins away. You have the best of both worlds beach and town.
Had problem about breakfast in the morning, and had to deposit 100 zloty to be served. Later i printed comfirmation from my laptop, from where it showed that beakfast included.
I have liked Swimming pool , good location of the hotel, parking . Price of this nice hotel must be little less. personal of restraunt ( administrator )
location Admistration of restoraunt
room had a beautiful view over the park, you listen to birds singing and sea sounds from your bed bathrooms could be more modern , with new bathtubs and showers...
Very grand hotel, situated 5 mins walk from the beach and very close to Gdansk. Lovely big room, with super fast free wifi available. Note, the #143 bus runs from Oliwa station to Sopot station and stops right outside the hotel. So avoid those expensive taxi trips. Breakfast is rather expensive.
The breakfast was very good with plenty of choice. Also the rooms were very comfortable and spacious. The staff were ready to help with any queries.
it was close to the beach. it would of been nicer if there were tea making facilities in your room.The bar drinks need to be cheaper as you could go across the road and get 2 drinks for the price of one the hotel were charging
the hotel was quiet & I got more than that paid for a hotel I was with the car & it was a little difficulty each time the display of paper to the janitor. in the hotel room sink & bath could be better. particularly water screw
I like the location, the hotel staff (reception) and the free internet.
The pool was ok and the location ok. Breakfast was poor with mouldy bread served. The room though non smoking had loads of cigarette burns on carpet. The gym was basic at best.Booked an early call, yet wasn't called. Many smokers.
Great pool and excellent breakfasts. Right on sea front so easy for swimming and lazing. An easy and interesting walk to Sopot which was lovely. Very near to tram for Gdansk which was also a great day out. Definitely the place to stay to enjoy something of everything. We did have a car though which meant that we could go out each evening to find somewhere good to eat. Shame that the saunas were male/female - we prefer mixed so we can relax together. Having car was good as very few restaurants really close to hotel.
We had a wonderful time and cannot say enough good things about the hotel. It was clean, reasonably priced, the staff was friendly and helpful, simply perfect! We booked the room with full breakfast, this included scrambled or boiled eggs, assorted sausages, black pudding, baked beans or mushrooms (they alternated), an assortment of fruits, cold meats, cheeses, breads, sweet rolls, cereals, yogurt, juice, and hot drinks. We also tried several things from the room service menu. Everything was excellent. The only complaint is that they did not seem to know what exactly a 'Club Sandwich' is, and sent some rather creative interpretations of this. Not bad, just not a club. The dinner buffet in the dining room was also good, a bit cheaper, but simpler food. The location was perfect if you want to go to the beach. If you want to use the tram, it is a bit of a walk, not too far, but if you have mobility issues it can be difficult. Get specific directions. It is not too complicated but it is not right out front either. The bus is closer, if it goes where you need to. Along the path behind the hotel are several restaurants, we liked the one by the boat club. Excellent food if you're not in a hurry, and we recommend the apple pancakes. There is also mini-golf close by, and the pier is about 2 km away. There are many activities in the hotel itself, for the whole family. Pool, exercise room, tennis, video games in the lobby, and more. We spent most of our ten days relaxing in or near the hotel. We would definitely stay here again or recommend it to a friend. Room Tip: 8th floor, excellent view! It was a bit difficult finding the tram stop the first time. Get specific directions.
Non smoking room reserved but not available at check in.
The fact that we spent 6 nights there and we had not a single sunny day made us really sad. Specially when you are travelling with two little kids. Despite this we could enjoy it due to the family oriented services and we all relaxed quite well. There is unfortunately no air conditioning.
Hotel is situated on the beach. Indoor swimming pleased our children and the sauna was good. Service-minded hotel receptionists. Breakfast should be included into prise. My children 12 and 10 could been fit to our room instead of taking an own room for them. Extra bed's width was 120 cm.
Nearnes of the sea
the location the bar and restaurant staff not friendly and not helpful
Friendly staff, good location, very nice view, clean and comfortable room. Gym equipment way too old and wrong located at the pool (!!!), very old facilities, no underground parking, average breakfast, small bar, old style lobby.
personal comfort, small in size and no stress, not much other tourists Rather small rooms, I missed a sofa to sit in and view television, I would also prefer a waterboiler för instant coffe and tea, which is common on British hotels.
A nice, small, kind-of-family-owned place in quiet area. Rooms are small but cozy. Excellent service.
Room was fairly basic with 2 english speaking tv channels. If you don't need to spend alot of time in the room, it would be good hotel.
The beds were not confortable
Very kind attitude.
I appreciated the calm and quiet location with very easy access into Gdansk centre. The staff could not do enough to help while at the same time giving us complete privacy and space. Modern and comfortable bedrooms. No complaints. Would return and would recommend all family and friends to this hotel.
Good value for the money. Fair prices. Friendly staff. A bit of noice from the highway outside.
Very friendly, flexible, excellent staff. It was a bit cold in the hall where the breakfast was served.
Staff was really nice and polite, it felt they personally took care of you.
I like friendly services. There was a small thing, a bit too less hangers in the closet.
Very friendly, kind, flexible staff. The service we got was excellent. It was a bit cold in the hall where the breakfast was served.
its out of center so was very quiet 30 minits to airport in the morning the room was big and comfteble its a pension not hotel small and quiet with parking
Easy to reach. Good service. Convenient rooms. The number of people in hotel is small. Everything what is necessary is there and no extra luxury. The breakfast is given at the time you want. No complaints.