The location of the hotel is good. People are friendly and they help you when needed. I also liked the breakfast, the buffet was rich.
cok merkezi bir yerleşimi var.odalar cok geniş ve ferah.cok temiz güzel bir otel tavsiye derim
Evet, bi̇lgi̇m dişimda kredi̇ kartimdan çeki̇m yapildi.
Rahatlık, havuz, oda manzaraları
güleryüz etrafındaki binalar çok yakın imar planı ile ilgili çalışılabilr
Location within walking access of many araes,security helpful moved into a 01 bedroom suite safe security box was missing ,DVD player had been removed,returned to room at 1730 and room had not been cleaned i feel this was the forgotten room . Staff not friendly appart from security .
The poolside is great and clean. The Hotel is situated in a quiet area but also near to shops and the seaside. The restaurant isn't as unique in style as the pool area and the rooms. The restaurant is quite basic. breakfast buffet was ok.
great swimming pool,cozy living,great breakfast and good green surrounding. not very far off from walking street. they charged 500 bhat for single lady guest.poor staff service.heavy charge for mini bar
We liked especially the pool area and breakfast. We were travelling with a baby and we got very good service with that also. Rooms were quite time-worn and smelt mold. It was allowed to smoke inside the rooms and it had left also bad smell to the room.
convenient location with friendly staff. excellent value for money
we stayed in the bungalows found them very adequate and quiet at nite.staff were allways polite and helpfull would def recomend hotel.
The swimming pool, One of the room service lady helped me with a lighter and we were chatting and that was great I loved chatting with her
Location of hotel is good. Pool are is large. Hotel was quite pieceful, quite many older people staying. Housekeeping not very efficient. Pool and the garden not so clean. Big hotel, not so cozy one. Breakfast not specially good.
Exactly the resort surroundings we were looking for with many eateries a stones throw away. Convenient location. Not enough food choices in the hotel. Only have one coffee shop.
Swiming pool, close to the beach, friendly stuff Lights around the hotel, should be brighter, not very reliable wifi internet connection
its location was good roomes were not clean enough and full of ants and mosquitos. Room daily service was not done regularly and at a suitable time.
delüx olan otel odası oldukça büyük ve kullanışlı.. 1+1 gibi, ancak şehir merkezine 10 dakika yürüme mesafesinde.. bunun dışında otel aktivitesi vs. yok.
odalar buyuk kahvaltı çok yetersiz çesit yok
Sakın, huzurverici, personelın guler yuzu
I think A-One Pattaya Beach is the nice hotel. it has a great location near the beach and shopping center. the room is very well-organized and awesome except from the floor which is not clean and the hotel itself is a little I would say the traffic around the hotel is quite bad.
excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel
the spa and massage. its not so safe.
I've stayed twice here already and at SOI 8, the happening place and close proximity to W.Street is a great plus.... The sea view rooms are very clean and good. Yeah.. You cannot overstay more than an hour after the check-out time and need to pay everything upfront, before using their services, which is okay to an extent but not when you are in the middle of something and you get a call for the same
tiny room, not so clean, but really near the bech
beach and shopping centers are very closeby hotel staffs are not friendly and standard and not value for money for staying
Very friendly and kind staff, but low cost performance during high season. I hope that price would be lower even in this season. Sometimes bathroom is not well cleaned.
Clean room, friendly staff, good location. I will be back to this hotel. None.
Nice clean pool, friendly staff always helpful, waiter/ess service at pool, poolside cafe, reception open 24 hours. Only 1 thing:- The telephones inside the rooms - if 1 rings near to you, you think it's your phone, i answered ours several times even during the night & get nothing.
Price - Breadkfast - Friendly staff n/a
Conveniently located. Value for money. Water was leaking from shower to rest of the bathroom
During my stay I got food poisoning from room service food which left me room-bound for three days. Also the hotel is undergoing a lot of refurbishment. I asked if there was any noise in my room and the answer was no. For four days I had people working outside using power tools, etc.
Very devoted and service-minded staff and acceptable prices Not really
The front staff were generally kind and responsive to my questions as a stranger in town. For holiday goers, the location of this hotel is O.K. However, if you are with your family, especially with children, I recommend you select one in a more appropriate area. This hotel, like many other hotels in Pattaya, is also surrounded by bars and entertaining places
Very clean... Parking lots are too far from the hotel building...
The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well. Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.
I like the location of the hotel as its very close to the beach and almost the activities there.
pool activities , easy goning with childrens and whole family , close to major mall in pattaya, on beach directly. simplly very nice , been there yearly since 4 years . lot of taxi drivers quing out side the hotel on both enterances, try to catch the hotel residents , fooling them , still i belive the hotel securieties staff can much about this . beside the nice sea view at rock cafe not there any more cos of these taxis blocking the view,
Excellent service and facilities The pool can do with a surfcace clean a little more regular.
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.
Very friendly staff from your first moment of arrival at the taxi drop off,reception and taken to your room.All the people concerned made you feel as if they had known you for a long time and were friends who took a personal interest in you.Noting was to much trouble,excellent staff and facility.
Exceptionaly hospitable & friendly atmosphere with all homely facilities.
The swimmingpools and view. They charge more than 500 baht for using WIFI !!! The hotel is getting old, and it shows. Especialy in the bathrooms.
It was a big hotel, not crowded. The pool was clean, wifi was good. Shopping centers are nearby. The only drawback is that I had to walk from the hotel to go to the main road. They should have a shuttle service which could take us and bring us back to and from hotel to the main road.
An excellent and luxury hotel surrounded by the sea and beautiful garden. I enjoyed the sunbathing and fitness at the hotel with excellent service by the staff. I will certainly come again. I was surprised that my creditcard used for the reservation was immediately used upong my checking-in to settle my bill without advance warning and without me putting my signature. The more surprising as in my subsequent stay at the Dusit Thani in Bangkok the payment by credit card took place only during checking out, which certainly has my preference.
Food. Honest staff. A lost wristwatch was given back to me
First impressions were on arrival and a lovely hotel lobby . Thereafter my experience didnt match expectations. We stayed Club rooms and had access to club lounge . Standard and level of comfort was not what you might expect for a hotel of this standard.Club lounge in need of upgrade .
Great area, wonderfull place to relax.
From the moment we arrived - it was just perfect - stayed in clubroom which was AMAZING - fabulous staff who made one feel so special ! It has spoiled us for anything else - THANKYOU indeed ! Could not fault anthing !
The location is the biggest advantage of this hotel
Like the location, cleanliness, and breakfast. I have stayed at this hotel annually for the last 5 years. This time when I checked out I was curtly advised I owed them a Baht 200 cleaning fee for wiping some spilled coffee with a hand towel. I was shocked and taken aback and told them I was an old customer but they insisted on charging this. I find this quite ridiculous and told them I would never return unless I got a refund and apology.
The hotel is by the beach road, which make things easy for us to go from one point to another. The room is big and sutable for a couple. the breakfast is ok, staff are good and very helpful, but they are always run out of food. The staff in the reception never smile at you and don't care that you are waiting for them to serve you even there is no one in front of you. Requested a non smoking room, but the room was smelly and I asked them to do something about it which they did but the smell came back again in a few hours.
konaklamamızın besinci gecesi pattayada çok muhtesem yağmur yagdı tüm sokaklar sular altında kaldı otelimizin oto parkı tamamen su doldu bu nedenle bizleri çok muhtesem odaları olan nova suit otele taşıdılar bu güzel ilgi için hotel yönetimine ve çalısanlarına çok tesekkür ediyorum.saygılarımla... cok güzel
hersey çok güzeldi tesekkürler 5 yıldız ayarında bir tesis çalışanlar çok özel insanlar hepsine teşekkür ederim.çok güzel bir tatildi. çok hoşşşş
The pool area is very good and the hotel rooms are very new and well design. No Problems
The hotel is new, clean, the service is good. It completely matched my expectations. It's a bit too business compared to relaxed atmosphere of Pattaya. The cost of Internet access in rooms is too high.
Staff are friendly , despite some handicap were eveident to certain staff when it come to communication , only for a few ...I liked the hotel , staff and the stay.. did not get enough time to explore most of the facilities offered ..I notice that according to my Ambassador statement the stay were unqualified for points.. I would like to know< why ..? ..Except for aconfusion when I went to the restaurant for breakfast on 9th ,when some one rushed to me and advised that I have to pay fr breakfast etc,not well explained either.. my booking with the hotel presumably confusing and I was held at the entrance quite a while and I was about to walk back , then they found out some thing like a special rate has been offered to me etc.NOT Entirely the staff mistake a s they weere following the PROCEDURES...i think they should have checked my records when I expalined abt my arrangement with the check in staf before stoping me at the gate and not even offering a place to sit.. any way these things may happen..although it is not common to me..
Everything was perfect. None
Free wifi. Location was great, less than one minute walk from, the beach. You can easily take a Baht bus to walking street or walk there yourself. Nice and quiet street (soi 1). Good pool, nice facilities. Clean bathrooms, well maintained, everything works. We were easy going and understanding, as well as well traveled, so literally there are no complaints at all.
The staff was friendly and very accommodating. The atmosphere was perfect for the reasons I made my trip. Some items in the room were worn out or broken.
otel rezervasyonum 12 kasımda olmasına rağmen ben phuket programından dolayı 14 kasım tarihinde otele giriş yaptım ve booking conm rezervasyonumu dikkate almayıp 14-20 Kasım tarihlerini tekrar kapıda giriş yaparak iki kez; benden hem sitenizden yapmış olduğum konaklama tarihinin tam parasını aldılar.hemde 14 kasımda yaptığım girişin parasını aldılar.Böylelikle iki defa kredi kartımdan 14600 ve 15000 baht konaklama parası tahsil edilmiş oldu.Eğer booking com rezervasyonum gününde gelmeyip giriş yapmadığım taktirde iptal işlemi görmüşse normal şartlarda 1 günlük hesabıma konaklama ücretini şarj etmeleri gerekirdi.Mercure otel resepsiyonistleri 7 günlük ücreti bana şarj etmişlerdir.Aynı zamanda 14 kasım -20 kasım tarihleri arasındaki ücreti al