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The gym (free headphones provided). The location was close to the highway. Outdated hotel. Stayed at a Double tree in Binghamton NY 2 weeks before, and for spoiled by the ultra-modern facilities there..this hotel needs serious updating.
Representative at the front desk was professional and polite. The fire alarm was set as a result of some inconsiderate person or persons smoking cigarettes in the hallway. Everyone had to evacuate the building while wfd investigated. The hotel management did not offer patrons any discounts as a result of this interruption. I do not know whether or not I would stay at this hotel again.
They claimed that they had not received the reservation information from Bookings.com. After a phone call to Bookings.com, they finally gave me a handicapped room as that was the only room available. The price of the room was exhorbitant for the level of quality.
Good place to sit down relax and wait for your flight and stay in the hotel and grab a bite to eat was perfect for my situation waiting for my flight.
The staff was extremely friendly, and very efficient. The bed in my room was a little "saggy".
No hot tub AC didn't work Key cards didn't want to work about 50% of the time
Free continental breakfast would have been great. And the pool should have been open after we got back from the fair. I would have slept better.
We were thankful to have a complimentary breakfast each morning, and coffee available at all times.
The hotel was a moderized hotel that had a comfortable at home feeling. I traveled as a single woman with heavy luggage. They worked to get me a first floor room (there is no elevator). Airport pickup was very efficient (I left at 5:00 a.m.) The heating system in the room was faulty. It took 4 hours to be warm.
24-hour airport shuttle bus service breakfast
Close to Bradley Airport and convenient affordable parking.
This hotel has 24 hour shuttle (free) to and from the airport. It is basic, cheap lodging with average ambiance for what it is. The desk staff is very welcoming. If you don't have a car you need to know not much is in the vicinity - McDonalds was about it.
Proximity to Bradley Airport; its price; the free shuttle to and from airport; ability to leave my car for four days at $6. a day. Nothing disturbed me. The staff was courteous and helpful. The facility is not especially attractive but it is a bargain.
It was very comfortable. Clean, homey. Close to the entrance and breakfast room. Staff were charming. The fast track picked me up within minutes and took me to the convenient restaurant.
close to airport, easy to get to on shuttle bed was too soft. you sank into it and had trouble moving and rolling over
The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests. I liked everything
Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport. Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.
Because we booked on "Bookaroom" we got charged $60.00 more. Call them directly - don't use kayak or an online
Clean fresh smelling room with comfortable bed Hall way carpet needs changing
The staff was courteous, the rooms were very clean, and the location was central to a variety of attractions. It's suited my needs and my budget extremely well. The room had a bad smell upon entering, so we were forced to use body spray to freshen it up until we could get room deodorizer from the housekeeping staff. Also, the pillows were small and hard, so I would recommend bringing your own if possible. Other than that, I had absolutely no complaints about the room, the staff, or the amenities.
Just the location The appearance, the entrance to the hotel didn't lock. The hotel is renovating so 65% of the room were left open and dark. I will not be going back to this hotel.
DAYS INN IS A VERY NICE HOTELS AND I WILL GO BACK. NICE HOTELS.
Great value. location
Clean but light on toiletries. I did really enjoy the relaxing screensaver on the TV after a long trip. Great deal for someone just looking for a place to stay, get up and go. Seems popular with flight crews. I also liked that the hot water for tea has a separate source and is untainted by coffee. That is a rarity in the hotel breakfast bars. In fact, given a choice of hotels for another night, I came back. I hate it when the tea water tastes like coffee.
Convenient shuttle to and from the airport. There were stains on the bedding. And a hotel employee was banging on my door at 6:30am and before I could even get up she used her key and started letting herself in! Luckily the latch was on and she couldn't open the door, and she finally yelled 'oops, wrong room. Sorry.' It was awful.
If you need to stay close to the Hartford-Bradley airport this is the place to stay. They have a goof breakfast and free transportation to and from the airport including the rental car facilities. Great value. Nothing.
A good balance breakfast. Punctual shuttle to airport. Comfortable bed.Good shower water pressure. Booked a non smoking room, and got a non smoking room on a smoking floor. Assured by desk clerk that the room would not have a smoke smell. Wrong. A non-smoking room on a floor of smoking rooms and hallway is going to smell like tabacco smoke. While the offer was for a non-smoking room, I had no choice but to accept the reservation. However, I find it a bit deceiving not to fully explain/disclosed that a non-smoking room is on smoking floor until upon arrival. Due to this experience, I will not recommend La Quita.
Clean and comfortable
Hotel efficiently set up for the traveler. Older but well maintained. (have stayed at several other hotels in the area-- of comparable price but not of equal quality) Liked that there was an actual wall thermostat to control heat/cool, the remote had a guide button, their computer had shortcuts to easily print out boarding passes, it was clean behind the bed/ bedside tables!, ..... Re breakfast: wish the hotels would use paper plates/cups and have more wholesome wholegrain breakfast items.
Good location, staff was friendly and helpful Room was dated. Sink had cracks, floor tiles terribly worn. Breakfast normally is decent in LaQuintas, but today waffle batter had a sour taste
Nothing Dirty rooms, horrible smells
Staff was friendly, had wifi. Rooms outdated and felt dirty. Shower didn't drain. Not enough towels which were super thin and rough. Paid a cheap rate but it wasn't even worth that.
There was no internet connection - when I tried to call the phone in the room did not work. When I went to the lobby they said, as if well rehersed "oh they are working on the internet, it should be up in a few hours" There were no cable providers or IT folks there. The internet never came on. I specifically booked because it said that there was internet. I politely asked to speak to the manager 5 hours after I arrived and they said she was out. Hours later at 11:30pm someone was knocking on my door, the manager wanting to know what was wrong. When I told her my phone did not work and there was no internet she was not surprised and just shrugged and said "sorry" no discount, no attempt to fix it - nothing. The room was dirty - the entrance to the building was in a back corner of the parking lot and was not secure and the AC dripped on your head as you entered. Not a good place to spend the night.
Good location clean. Being charged twice for the room
The location Was nice right off of 91. The hotel was under construction and the pool was closed. The website did not tell us either of these things. It was a shame the pool was a big reason why we picked it. The breakfast was a joke. There was only 1 staff member working there and at 11 pm I called the desk to get an extra blanket and she could not give me one because she was the only one working
Nothing. It was truly awful. 1. Smashed glass in the UNLOCKED side entrances 2. multiple large (human body sized) stains in the carpet in our room and the hallways 3. No blankets on the beds 4. No hot water in the bathroom 5. Leaking roof in pool room
not a whole lot, it served it's purpose as a place to stay overnight. the floor was unswept all over the hotel, the halls were unlocked, the walls were thin. the breakfast was a cold breakfast and the coffee was too strong. There was a family with kids that were running in the hall till after midnight and a couple of dogs that were barking after midnight,.
Staff was friendly. 1. No phone in the room 2. No hangers in the room 3. Bed had no comforter 4. Ironing board broken 5. Was told that hotel is under new management. That thing will be better after new changes.
Nothing! Staff was very unfriendly! They warned me about the hotel being non-smoking yet I could smell cigarette smoke and marijuana smoke when walking in the halls. The fire alarms went off all night during my first night there. Very unclean in the rooms with a musty smell.
Front staff, room size, rate Management was rude, computer usage out in the open.
Nothing The last time we stayed there the shower was backed up and would not drain. This time they gave us a different room but it was an adjoining room and the guys next to us were very loud all night. I complained about it plenty of times but nothing was done about it.
The hotel was clean, the staff was friendly Fast check in and check out , the pool was clean and the breakfast was ok its good for the price The gym has only two machines
Very clean and comfortable I had to catch an early shuttle (5:30am) to airport and complimentary breakfast was not set up yet
The quality of the room for the price
Big comfortable beds, clean rooms, wonderful staff, great rates
We loved the Candlewood Suites, Really good value for money, and very comfortable
Nothing staff were rude! screwed up our reservations For 6 people in one small room gave us an additional room because no Suite s were available and then in the morning try to make us pay for it
very comfortable, homey, convenient
This was a old Ramada inn. The rooms were huge. Bed was comfortable. Shower was moldy, chair in room was covered in fllth, not many outlets, some make overs but elevator didn't work. Lack of attention to details in that wooden kick boards were all scuffed but had new paint/wallpaper. Looked shabby. . "Cont. breakfast" was coffee and a small wrapped pastry. They cleaned the shower some after I complained but did nothing w/ filthy gross chair. Outside was weedy.