The pool area and sun deck and very nice, and the food, especially breakfasts were superb Extremely noisy neighbours, playing load music late at night
Just returned from Hotel Hilton Malta feeling very relaxed. Hotel was great with excellent restaurants on site and within walking distance at the marina and nearby Spinola Bay,
the atmosphere was great and relaxing and the staff was extremely helpful and friendly the water was a bit expensive...make sure that you purchase it from the grocery next door....bottle of water in hotel cost euro 4.5
Staff were all v. v. friendly, location, breakfast is one of the best Hilton breakfasts I've had, pools, good offer on the spa on a rainy day. Room cleaning was not up to scratch, it was of the 'lick and a promise' variety. Bed changed only once during 7 nights' stay, @ €415 per night...Housekeeping walks straight in without knocking, which is really not on. Car park is a very strange affair with hidden lifts and level 5 inside the hotel is level 0 in the car park, utterly confusing.
Large and quiet room, nice decor, location next to the bay. Very good Thai restaurant. Poor quality of breakfast. Pooor quality of dinner in the main restaurant. Sheets were not changed daily. Very aggressive communication such as "you mustn't touch anything in the minibar or you will be charged a fortune". The hotel blocked 400eur on my credit card for two weeks.
Scenery was pleasent but it was a little bit uphill slope to climb! The hotel. Generally if I go to malta I would prefer it again.
the staff where very nice polite and helpfull, the entertainment was good and the bar at the deck was excellent
amazing choice of breakfast! great location and nice pool area. Great being able to sit outside for a drink in the evening. towels and bed a bit hard, decor old fashioned - could have made more use of fabulous position
A very good hotel with good facilities. Clean and accommodating staff. May be a little difficult to access sea due to sea conditions. However, 4 large swimming pools available
The executive lounge was very good for breakfast and pre dinner drinks, felt that it should have stayed open for after dinner drinks.Good location. Access to certain parts of the building required changing lifts.
good gym facilites but it is not a 5 star hotel by international standards. room was not cleaned until 7.30 pm on one occassion and rest of stay usually after 3pm. did not replenish tea and coffee supplies had to ask ofr them each day. no hotel dressing gowns provided as stipulated in literature(telling of facilites) that was missing from room unitl 2 days before we left.
very clean and a good position none
Quiet at night even though in St. Julian's; View from the balcony is nice; Spacious rooms; Rooms need renovation; New towels need to be purchased as the ones available are already worn-out; Type of room whether twin or king should be clarified upon room reservation.
The fee upgrade to a junior suite, the friendliness of the staff upon arrival The overall impression given by the hotel is not the one of a 5 stars, from the bed and furnitures of the room to the various common spaces and pools. It looks more like a 4 stars or a very good 3 stars.
Surrounded by buildings under contruction. No view at all.
Comfortable and well equipped There were problems with interent connection, lack of access to TV channels and the air conditioning started leaking in the middle of the night.
Suitable location, our room on the 10th floor facing the internal garten was quiet with comportable temperature without using any air conditioning Cleaningness of the pool, the pool area, toiletts and showers.
Amazing property! Wonderful service and very delicious food at two hotel restaurants, I would absolutely stay here again! The staff was wonderful, some of the best service I have ever received and I travel all over the world!
A very nice sea-side restaurant Paranga. The room really smells - that wet sort of smell embeded in the old sea-side hotels. Very annoying.
The staff were trying very hard to make up for the short comings from the hotel facilities. The rooms had a smell of dampness and the location of the hotel was in the busiest night spot in Malta. You would probably enjoy this if you were a teenager, however at our age it was a bit too much to bear.
Not enough pool. DIdn't like the area it was located near.
Friendliness of staff they were great!!! Absolutely nothing and we have been travelling and staying in hotels for 3 mths and this was the best - the people made it
Food menu was horrible and they tried to charge me for mini bar items upon check-out. I didn't even know there was a mini bar. .
The view from the bedroom, the space in the foyer, the comfort of the hotel. Happy with hotel
Kindness of Hotel staff Presence of many ants in room 634, however in good igienic conditions
It was very expenisve to eat and drink in the hotel
It was a really relaxing and enjoyable experience. The hotel had every facility possible, with lots of pools, deckchairs, several good quality restaurants,, a gym, shop and hairdresser. The buffet breakfast was magnificent. Our room looked out over the sea and it was quiet. The staff were friendly and obliging. We thoroughly enjoyed our stay. The beds in the room were very narrow single beds. I would have expected two queen size beds or at least king singles for that price. The bathroom is tired and needs retiling. The toilet leaked and it smelled.
Location, great view , comfortable room Didn`t feel as luxurious as expected for 5 star hotel
excellent room service, friendly staff, terrace, sea view location a bit far away from mainstream cultural, tourist, shopping and night life.
The massages Loud whistling noise from closed windows when the wind was blowing outside.
Good location, nice rooms Staff not very helpful, food average, courtesy bus offered costs more than public transport
The staff, they were very nice and helpful. Food was also lovely in the Jest Restaurant. Not much facilities, like gym or spa. There was a swimming pool however but didn't get a chance to use it
The great view of Spinola Bay was a real drawcard. Its location is so easy for buses and tours and I liked the free wi-fi and loan of a laptop for use in the lobby whenever I asked. My room was very comfortable but had no tea-making facilities. The rooftop pool was great. Would have like to be able to have a cuppa in my room.
Relaxing and pleasant environment. Well-balanced style, consistent throughout hotel and rooms. No hair dryer in the room
Everything!!! Lovely hotel, bus opposite, large rooms, great breakfasts! NO
Great staff, superb room, excellent restaurant, good location.
Seaside room was spacious with a good view. Air condition worked perfectly. Nice balcony, and the large door did a good job shutting the traffic sound out. Free garage in the building. Old fashion television set and few English channels. (Lots of Italian and German, though).
The staff are great and informative. Rooms clean and quiet.
I love the location
Only had a short stay, came in at 1 AM and left at 10:30 AM. Reception personnel friendly, rooms clean. Bed too soft to be confortable, Airconditioning could not cope with the "heatwave" malta was experiencing (38ºC in june)
Nice decor, convenient bed, seaview Seemed a little overpriced, not everyone at the reception very attentive
I had a great experience at the hotel, the room was great and the hotel is located really close to paceville. The staff seemed friendly and the hotel had a good homey environment.
The location to restaurants, hotel bar, reception staff, cleaning. Would possibly recommend based on these things but will advise to consider other aspects of accommodation. Very dissappointed that there were no english speaking channels at all. This should have been mentioned on the website. The bathroom was not nice at all, furniture was broken. Breakfast was buffet but people had to lean over one dish to get to the others and therefore it was very unpleasant as sausages were constantly falling into other dishes - should be more pragmatic, common sense approach. Patio door was old and problematic to open, elevator was a hit and miss most of the time.
pleasant surroundings and friendly staff food on offer very poor
situated near to see(beach), busstopp and citycenter. Public rooms ok. Balcony ok. Breakfast good. In total good value for mony. Ouer room was ok and had new furniture, but beds were bad(old?) Bathroom very small and worn. A lot of noice early morning from removing rubbish. (04,30) in the street outside.
Its very central location and the fact that it was so near the beautiful Catholic Church and the lovely wow centre Buffet dinner in evening poor. Did not like the "butter" it was margarine. Would have like more choice in fruit for breakfast.
Beds were comfortable, simple but adequate room and lovely staff. Hotel restaurant and staff were excellent - especially the downsatirs hotel restaurant.
The staff were friendly, professional and fun..The reception staff made you feel welcome and the housekeeping staff did a great job Not applicable.I`ve stayed there twice and enjoy going there. nothing is too much trouble. a great staff....Always a smile ...never a scowl!!
we liked the location, the staff were friendly, the maid at the beginning of our stay was particularly thorough and efficient , those that came towards the end were less good.
Good location in the centre of bars and restaurants. A bit worn.
very good reception staff, freindly and informative.
very friendly and helpful staff. Very comfortable. Having its own car park was a definite bonus.
Comfortable bed, excellent cuisine, friendly helpful staff
The comfort and decor of the room were first class with a great balcony for relaxing. The breakfast buffet was rather limited. There could have been more fresh fruit, proper fruit juices and coffee. I would choose a room only option in future
Great location. Away from noisy main roads but still close to everything. Restaurant food wasn't very good and the tablecloths were always dirty.
very friendly and helpfull staff good, atmosphere plenty of characture. said large balcony which we paid exra for,which was misleading.
We liked the Sliema location. It was 10 minute walk to the ferry to Valletta with a steep walk back which we did not mind this at all. The food served in the bar restaurant was excellent and very reasonably priced with excellent service. Very helpful staff. The hotel has an English atmosphere which we found charming. The shop in the hotel had an excellent range of gifts, also reasonably priced. Although this hotel is not on the waterfront, we had views of the water from our balcony. There are a lot of restaurants and pubs near the hotel. Also a very easy walk to St Julians where there are heaps of restaurants. We would definitely stay there again when we return to Malta, which we intend to do, as it is such an interesting place. We found the airconditioning very warm, not only in our room but also in the bar.
Very polite staff, great room with the most comfortable bed I've ever slept in! Swimming pool was closed (seasonal) and there was some construction noise due to expansion (but this is Malta-wide currently)
Location near ferries and buses, shops and restaurants; good for exploring and getting around. Short ferry ride to Valetta. Recommend Chop House at Tigne Point, Aroma restaurant (and others) in town. Basic price was ok but all else was too expensive. 25 Euros/day for wifi (lobby system does not work, made and saw several complaints). Recommended not to drink tap water, but bottle in room is 3 Euro (2 Euros for six 2 litre bottles in the shop next door). Breakfast > 11 Euros, walk to the front and pay less for a better selection.
la beauty farm
Close to all the action Not four star in my part of the world (2 1/2 or 3 star at best), air-conditioning went on and off from movement sensors in the room and sensors on the doors - never got cold, elevators had no logic whatsoever
Sensitive conversion of lovely historic building Very spacious duplex room with ample space for reading, writing - feels very private - good location for a romantic escape - extensive covered balcony - great in summer Generous well-equipped bathroom Very quiet location in residential Sliema Though equipped with 2 wide-screen TVs - reception was of poor quality Awkward relationship with sister Victoria Hotel - who run the Capua - separate building - when going to bar/ dining room/ use of pool - No B&B/half- board package available - unlike Victoria - upholstered furniture needs recovering (in our room but especially in dining room)
Absolutely loved it, would definately re visit No
good location To be honest, I experienced a shock just ten minutes after my arrival. A huge cockroach welcomed us as soon as we opened the bathroom. We killed it and complained to the reception. They said such things never happen and fortunately it proved to be true. We found no more cockroaches. Neither in our room, nor in other hotel facilities, it must have been a lonely guy:). Rooms were clean and tidy.
the veiw,personnel, food and location were excellent We did not like the top bed covers divided in two,it was impossible to get heat and so it felt cold.
The staff was great. It does cater to older clients but that means no problem to get a great sleep. Don't understand the complaint about breakfast. It was the most comprehensive buffet that we saw in 5 weeks of travel in Italy, Sicily and Malta.Hotel a little dated but clean and the price could not be bettered for this location. no
good location close to the fairy area and on the bus route to the airport very nice traditional restaurants in the area poor accommodation the room looked like wasn't rehabilitated since years - old furniture the overall conditions are meting the expectations for a maximum 2 stars hotel even thought was quite expensive
The Diplomat was in a very good position on the main sea front promenade and a 15 minute walk into the main town with lots of bars and restaurants on the way. The buffet breakfast was very good with lots of choice. The air-conditioning was not cold enough for us. After being examined by the maintenance, it seemed that there was nothing wrong with it and seemed to be the accepted temperature for the locals. Do not choose a room at the front of the hotel as there is an outside bar which is open till 2.00/3.00am and gets quite noisy and lively. The hotel was clean enough, but needs a sprucing up, a coat of paint, was a bit run down for a 4*.
Sea view from the room Uncomfortable bed
The view of the sea and the nice coffee area at front of hotel where you could sit in side or outside
Room was OK, access easy, breakfast good Reception staff not so "friendly" - but still professional. Everything like WiFi, TV, room safe were charged as extras... so didn;t get used.
All was good - location, room, staff, food (bkfst only for us), TV, wifi. Just one thing. We checked out at 1200 but were not leaving to airport until 1800, so we wanted to leave baggage there. There is no specific place - just one corner of the lobby area - but zero security. They don't even give baggage tags. So if your bag goes, you can do nothing. Either the hotel should stop accepting bags, or start a system to run this properly. We were lucky because we could take our bags - there was no way I could leave them with no security - but I presume most visitors would have no choice.
Proximity to seafront. Comfortable (if tired) room. Levels of friendliness very variable, esp. front of house. I feel that a warm welcome and friendly service goes a long way. However, all requests were considered and handled reasonably effectively. Improvement suggestions to duty manager were well received and I was happy with response. Breakfasts - although included in the price - were uninspiring; food quality acceptable.
Sea view from the room is excellent. Location is good - near all points of interest, but at night you hear only the sea (if the window is opened), not music from the clubs or cafes, or something like this. Furniture looks shabby. Shower gel smelled like it's rotten. No balcony. Very weak and unstable wi-fi signal in the room.
The accessibility of the local services, beach and being able to use some extra beach faciliities through the Hotel There was no fresh fruit available at breakfast It is now getting to have a tired look as will soon be in need of refurbishment
Courteous & efficient staff, great views across Sliema Creek to Valletta from the Sea View rooms. The hotel is situated on a very noisy main road, traffic noise from 6am to midnight, sometimes later - don't try sleeping with the windows open. Non Sea View rooms only look into an internal courtyard, less noise but a bit claustrophobic. Public areas are fine but some rooms could do with a bit of a refresh before they could really be classed as 4 star. Buffet breakfast is fairly basic as well for 4 star.
Car Park was great in an area hard to find parking. Staff very helpful. Buffet Restaurant was excellent. Pleasant room and very peaceful. Would definitely stay again.
Friendly and helpfull personnel It's getting less proper. Bathroom is having black spots, moisty spots, joints are falling of etch. Needs refreshing
very convenient location for buses & ferries to valletta & rest of island. plenty of cafes in walking distance on slema promenade. 2 twin bedroom large for europe. rooftop pool small, unheated & not really inviting. air conditioner a little tempermental
The combination of the old, traditional style and feeling with the beautifully refurbished facilities; very warm and helpful personnel The elevator nearest our room (4 floors up) was out of order at times. The cost of the breakfasts seemed very high
Perfect location. Very close to the bus terminal. Breakfast wasn't included.
This is a grand old place to stay. Right next to the bus station & the old city of Valletta. Staff very friendly and helpful. Room clean and had a great view over the harbour. The large gardens and pool are great for relaxing. Free wifi available in the bar area. Best to avoid the food at the bistro. You can get better meals in Valletta.
A warm welcome when one arrives and a comfortable room. Excellent sevice always. Nothing
Amazing place, great staff, highly recommended Might be slightly noisy
Swimming pool was excellent, food was very good. Staff at the reseption: very slow and not friendly. Hotel is old and a bit wornout.
Very much, excellent value for money Staff a bit rough
The barman in the Club Bar, was excellent and the hotel majestic.
Excellent localisation, confort, calm Rooms are a bit small
Yet another slightly shabby once-grande old dame to join the ranks of the nouveaux-pauvres. Overall, reasonable value for money, though certainly not 5-star quality. Perhaps 3-4 star. Items most in need of improvement - bedroom furniture (looks like Lady Stickland's origninal inventory is still in place, and rather the worse for wear) and the main restaurant - I've seen better standards in hospital canteens !! Still, beneath the "fading drapes and peeling paint" lurks some residual old world charm, which would not require a king's ransom to restore it to a semblance of its former glory. And should this happen one day, I would recommend a different interior designer - even the renovated rooms are gaudy rather than tasteful. See above. Connie Francis and Patsy Kline blaring from the adjacent bus terminal.
The front desk staff were always kind and helpful. They responded to my requests right away and gave me information I needed.
Excellent location, superb food/dining. Good, helpful staff. Good value for money Lousy WiFi - worst/slowest have ever experienced- used Burger Kings in hotel lobby! Did not like paying for use of minibar or safe - this was not made clear on website.
I liked the room, food and staff. I was made to feel very welcome no english channels on TV
Its location is excellent and the view from the balcony over the harbour is spectacular. Very convenient for everything.The breakfast was large. The good thing about this hotel is its location. Smoking is allowed in the bedrooms and our room smelled of cigarette smoke. The hotel appears to be in a 60's/70's time warp and furniture and fittings reflect this. Also, although it was not cheap (Euro 100 per night) it had a very high proportion of young, backpacking guests, which was unexpected. On two of the three night we stayed there, there was no fresh fruit at breakfast.
Location, in front of Sliema Sea, it's located in a very animated street with lots of cafés and terraces. Unfortunately, almost everything. Small elevators, a bedroom with accepts (alcatifa) (which is no longer used), very few light, very bad matresses (bad for your back) with no dais (estrado), no remote control for TV, bathroom with no bidet, just a small light, no water pressure in the bath and in the washing closet, poor breakfast and everywhere we go a bad smell of fried food mixed with mold (mofo) of a building and structure that has not followed tourism evolution and minimum conditions to be given to its clients. It seems Marina Hotel has stopped in time. Not to repeat, not to return, not to advise to anyone, that's for sure.
The view from the hotel was impressive. We stayed on the sixth floor. And of cause the location. The breakfast buffet was extremely boring.
The room was very small, me and my cabin bagage and it was full. It seems to be a place not reformed since 80s, and it need it. Very old and cracked forniture and toilet. Breakfast options are very poor.
The reception staff were very helpful in terms of my questions, giving advice on how to go places around Malta. The big problem for me was Internet access: I couldn't get the wi-fi access that was advertised on the top floor of the hotel and the card system was very expensive (ie 3 euros for 75 minutes, 2 euros for 20 minutes, but was never for the full amount, always less). Moreover, the location wasn't ideal for me, as I was in Malta for work and had to go back to the capital Valletta to go anywhere. Next time I'll stay in Valletta as the surrounding district of Sliema is pretty run-down and there's not much to do, ie. no real beaches or historical sites to visit.
Position in town of Sliema. Extreme friendliness of staff. Easy access to all services to visit all parts of island.
Leaving! Wasn't what i expected it to be for the money paid. No air con as stated it had. It was actually a heater, which wasn't a lot of use with temperatures around mid 30'sc. The room was very dirty ie. mucky walls, headboard on bed was black with dirt, torn stained matteress and furniture from the 1960's. I thought when i walked in the room i'd stepped into a cheap B & B in Blackpool. View from window was to a dirty courtyard which comprised of waste food, knives and forks, used condoms all thrown down on to the roof below and on courtyard. The breakfast offered on the B & B basis was only toast or cereal, very basic indeed. I paid extra for the hotel as it was supposedly in a good location. It was a huge dissapointment and i will never be wasting my money to go there again.