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Friendly helpful staff, comfortable clean enviroment
The hotel is in an ideal location for access to St Peter Port. The staff are helpful and friendly. This is the third time we have stayed at this hotel and would recommend staying in the superior room, which are more comfortable..
Extremely pleasant well trained staff. Good food and comfortable bar in hotel. Rocquettes is popular with locals as well as tourists and is of a consistently good standard.
It was perfect in every way and will definitely be back
paying for towels at the pool
Overall it was conventient and well run The room was tradgically underwelming as was the 'new' bar and resteraunt...it does not parallel the external look of the hotel
Great Staff, very pleasant and helpful
The central location made travelling round Guernsey very convenient. The hotel facilites and staff enabled us to have a very relaxed and enjoyable holiday. There were good facilities and support for my elderly mother.
Good service in all areas of the hotel. Generally plenty of staff on duty and all very cheerful and willing to be of assistance and service.
The helpful & friendly staff, facilities and location.
Lovely hotel with very attentive and happy staff. The booking stated all beds were queen size. This is not the case ours was a standard double in a small room
The welcome and the staff, they couldn't do enough for you and nothing was too much trouble and they made our anniversary special The location. There was a lot of noise outside on Saturday night from young locals and we didn't get a lot of sleep. However, this was no fault of the hotels.
IT was conveniently located and the staff was friendly and accommodating before and during our stay. Breakfast had a lot of variety.
The hotel ambience, the courteousness of the staff, and the great food made my stay a pleasurable and comfortable one.
the staff were friendly and helpful. The rooms were excellent and the hotel was ideally located.
Great location, very professional and caring personel, nice english style interior, fine restaurant Room far too small. The announced king size bed was certainly not larger than 140 cm. The night was uncomfortable. Maybe the upgraded rooms are in better relation with the projected standard of the hotel.
Upgrade to room with balcony and sea view was much appreciated.
The facilities and the breakfast both rate very high No
Having stayed in hotels worldwide for business for over 40 years I knew on arrival that I would enjoy my first visit to OGH. It is rare for me to re-visit but I am very loyal and I will return. room 221 was a disappointment - 319 met expectations and I hope to book 127 next time. local knowledge is a powerful thing...
Only overnight on B&B basis and all facilities not therefore used
The bed was excellent Front office staff poor. We booked a cab 24 hours in advance and they failed to get it there for us. We had to ask four times and finally they called for another cab company. We had a problem with the bill and instead of informing us so we could correct i
All in all - amazing place to stay.. great views and great customer service.
Location and breakfast. We didn't use the pool because of the weather, but it looks to be good place to laze around on a hot day.
position of hotel friendliness of staff,lovely grounds-but wish the pool had been heated!
The View, also the room, good location The food was not up to my expectation. plus the fire alarm went off twice after 11.30pm, Health & Safety not very good.
Loverly reception staff and glorious views. It is a fair way from the town but is worh it for the views and walks on the coastline. Room decore is very basic, stained armchair, the bathroom is essential. The price is not reflective of quality, it is expensive as most services in Guernsey are.
Superb location, clean, friendly and lots of space. St. Peter Port not far away - bus stops at the hotel car-park. Or take a scenic walk into town along the cliff path - terrific views and only 90 minutes at leisurely pace. Can't think of any!
Exellent location. Bright & clean. Warm & freindley reception
Stunning location - great building, close to St Peter Port and excellent transport (from directly outside of the hotel). Lovely restaurant - very spacious. Fantastic breakfast. Internet site did not accurately record room availability - so we had to move rooms after 2nd night - not great on a 3 night short break. Bath had not been cleaned properly. When we complained we were told it would be done the next day!! A lot of the crockery in the restaurant was dirty. Billing problems sorted by the manager.
nice rooms, good breakfast hotel closes at 12am, got locked out. receptionist was a bit rude
The view from the bedroom window and balcony was fabulous. The cleanliness of the pool meant we could not make use of it which was disappointing
Rooms smelt of damp and collegues room had three pairs of dirty knickers in drawer
This hotel is AA 2 star rated i have seen worse 4 star rated hotels - room of good size & staff very friendly whilst rooms very good need a bit of tlc - most likely as near end of season
We stayed in a basic room which was sub standard - no TV or working radio & was situated next to staff quarters. There was constant noise from these rooms. The reception & dininig /breakfast area had however been refurbished.
Central position - so convenient to town. A very pleasant stay, staff were very helpful and the facilities were excellent. Thank you.
Staff were very friendly and helpful food was lovely Some of the fittings in the bathroom were broken - the shower tap and the toilet seat didnt fit the toilet. Also the ipod dock broke and we didnt get a replacement
Great hotel - never knew it existed before. Close to towm excellent food... 10/10 None
The staff could not be any friendlier! The room was great, with a sunken bath and huge comfortable bed. The location is superb, right in the heart of town, with easy access to fantastic shopping and restaurants. No
central location: parking on site: good food in house: good base for our tour around Guernsey shower fittings broken as reported on departure
Good location with excellent staff and facilities
We could walk to the center of town in about 15 minutes, and from there, everywherein town. The bus stop just up the street from St. George's Hotel allowed us to go all over Guernsey. The full English breakfast every day was a treat! Whew! The weather was warm, but on the street level of a major street made sleeping difficult--keep the windows open for comfort or close them for noise? We tried both and neither was totally satisfactory.
Breakfast The manager & his wife were very rude
We stayed for just one night, but during that short time we sensed a friendly and welcoming feeling. The breakfast was very good and freshly cooked. Nothing
The room was love, the food was good,and the staff were excellent. Would definately revisit. Nothing
Room was clean and hotel is well-maintained. Nice choice at breakfast. No elevator
Very clean and newly refurnished high quality hotel. Lovely grounds. I had a most enjoyable stay. All the staff were most courteous and welcoming. Good food in Renoir restaurant. Some of the connecting parts of the hotel and dining rooms were rather cold (during a very cold winter spell in February). Some of the breakfast food was not as hot as expected.
Room was fine but the plumbing needs upgrading Breakfast was average
The setting, and quality of the hotel Cooked breakfast, cold
The hotel was very good. All the staff were very attentive, especially in the Renoir Restaurant. They kindly helped us celebrate our 40th Wedding anniversay on July 4th, with a complimentary glass of champagne. Please pass on our thanks and also to the chef and kitchen staff. We thought the food was really very good. Our only minor complaint is that the toilet in the bathroom did not flush very easily, so the handle had to be pumped several times. Waste of water!!
Poor English of dining room and bar staff
This is a modern hotel with well equipped large rooms that are nicely decorated. The leisure facilities are good and the public areas comfortable with good service
I enjoyed the relaxing atmosphere and the peace and quite. I only ate one evening meal at the hotel and it was very tasty. Breakfasts were excellent. And the golf course was well presented (short) but worthy.
There is not one particular thing I liked as I liked it all! Just amazing place and staff, will be going back and taking some friends for a spa weekend. I am suprised it has not been awarded 5* I spend a lot of time in hotels all over the country and abroad due to work, not many hotels meet my expectations and offer what they advertise on internet but this hotel is by far the best I have stayed in.
Very pleasant stay.hotel improvin.would recommend
breakfast and Sunday lunch
Bedroom and bathroom were first class
The room was recently refurnished and loved the Shaker style decor. Price probably in keeping with mainland prices for 4star and probably a bit higher than equivalent quality farmhouse. Liked the walk in shower/bathroom. Whilst windows had shutters road noise was surprisingly intrusive.
Good breakfast fair size room Wonderful shower Room cold (though did not inform staff) small tv poor radio
The decor was tastful and cheerful. the staff were very efficient and helpful and it was comfortable some of the food a little over salted