Konumu, temizliği, zengin kahvaltı büfesi, güleryüzlü çalışanları Odaların bakıma ihtiyacı var ..Mesela 930..Kesinlikle Hilton standartı değil. Minibar'ın otomatik borçlandırma sistemi hiç misafirperver değil.Son iki defadır resepsiyonda çok sayıda "trainee" vardı.
otelin konumu süper.personel cana yakın
otel çalışanları güleryüzlüler ve bir isteğiniz ya da ihtiyacınız olması durumunda çok yardımcı oluyorlar. genel olarak otel çok eski görünüyor. lobisi ve odaları sanki 80'lerden kalma. Oteli iyileştirmek için yapılacak en iyi şey en yakın zamanda kapsamlı bir yenilemeye gidilmesi.
Oda büyük ve temi̇zdi̇. çAlişanlar güleryüzlü ve yardimseverdi̇. Kahvaltisi tatmi̇nkardi. merkeze yakin olmasi olumlu yönüydü. Yok
Oda temi̇z. Sehre yakin Gece otelde cok fazla ses vardi.hatta nağaralar atan i̇nsanlar duydum. Bu durum rahatsizlik verdi̇ ve uykumu bozdu.
Temizlik Otelde odanızda kalırken internet kullanmak isterseniz saatlik 15 Euro günlük ise 25 Euro gibi bir rakam ilave ödemek zorundasınız ki bu oldukça yüksek ve günümüzde gereksiz bir rakamdır. kaldığım süre zarfında 1 gün boyunca otelin su hatlarındaki problemden dolayı su kullanılamadı. Ayrıca check out yaparken nakit para vermiş olmama rağmen 2 Euro luk para üstü için 1 saatten fazla bekleten reception görevlilerine teşekkürü borç bilirim.
The hotel was rated as 4 stars: looking at my room (No.125), probably 2 stars would have been more appropriated! My room was located onto front wing (facing main road): I realized Rooms onto wing facing side road are much nicer.
Location is good. Have chosen this hotel because of location, garage facility and breakfast included in the offer. Hotel's garage exit is on very steep road and when driving out car bottom touches the ground. Breakfast could have been much better. No free WiFi internet (only 1 hour).
Pity hotel did not sereve evening meals
Great rate for stay. Happy with all aspects - especially staff; very helpful and friendly.
Quiet and comfortable
It was in a good central location for dining, shopping and general access to most places. The room looked a bit tired and as my room faced the street, the road noise was a bit loud at times.
The breakfast buffet was excellent, room good too. Very clean. Had some problems finding it from the description provided. Fee for parking but maybe that's the norm.
clean and comfortable room, good and various breakfast, not far from the station by walking non so close to the city centre by walking
Night porters help over parking
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
The staff were very attentive and helpful.
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
Very comfortable room, relaxed atmosphere
Heating system was too bad !! very cold...
nice large room (studio)
İyi tarafı sadece istasyona yakın ve merkezi oluşu. Rezervasyonu üç kişilik yaptırmış olmamıza rağmen,tek yataklı bir oda ayrılmıştı neyseki yandakı oda boşmuş itirazımız üzerine yan odayıda açtılar.Oda çok kötü tuvalet kokuyordu.camı açıp odayı uzun bir süre havalandırmak suretiyle uyuyabildik.Asansör arızalı olduğundan altı katı gece yarısı yürüyerek çıkmak zorunda kaldık.
Otelin tanıtımında banyonun resmini göremiyorsunuz. Küçük bir banyosu var ama temiz. Banyoda sabun, terlik ve saç kurutma makinası yok. Eşyalar yeni olmamasına rağmen, oda genel olarak temiz ve düzenliydi. Günlük odalar düzenleniyordu, çöpü alınıyordu. Kahvaltı için menü hergün aynı. Türkiyeden geliyorsanız kahvaltıda yemek için yanınızda peynir, zeytin gibi şeyler getirebilirsiniz. Onun dışında kahvaltılık yiyecekler mevcut otelde haşlanmış yumurta, reçel çeşitleri, bal, nutella çikolata, fıstık ezmesi, domates, çeşitli meyveler, çeşit çeşit ekmekler gibi.. Fiyatı da uygun, konum olarak güzel bir yerde şehrin tam göbeğinde etrafında lüks oteller var. Alışveriş için mağazalar var. Uygun fiyat ve konum arayanlar için ideal bir otel. Banyoda sabun,terlik ve saç kurutma makinası bulunabilir. Kahvaltı yapılan mekan restore edilebilir. Kahvaltılıklar daha temiz sunulabilir ve çeşitlendirilebilir.
resepsiyondaki görevliler güleryüzlü bilgili ve alakalılardı, restoranda görevliler de hızlı ve güleryüzlü idi banyodaki havluların çok kllanılmaktan sertleşmiş olması
location restaurant should be in active for dinner
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
historic ambiance interior rooms are confined, in my opinion
great experience to stay on the famous ship.rooms where really nice with lots of space. location
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
I feel back in the good old times and it gave me a warm impression. no complaints
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
Bu otelede geceliği 80 euro vererek 2 gece kaldım.Sakın bu hoteli tercih etmeyin.3 yıldız değil.Dont book this hotel.It is not 3 star. Oda cok kotuydu .kalorifer calısmıyordu.klima sadece soğuk veriyor diyerek kumandası da verilmedi.sonra bir ısıtıcı getirildi odama.3 yıldız otel de ısıtıcı mı olur.oda pisti.sakın bunu tercih etmeyin paranıza yazık.Room was cold.radiator not working.clima remote control was not given to me . room is dirty and dusty.3 star :))))
I really only slept in the hotel. I did not get a chance to roam and get to know the hotel.
The hotel was clean, the staff were very helpful and friendly and the restaurant was good as well. The Wireless signal on the 4+ floors was not very strong but I think the main reason for that was that the main router is probably on the first floor.
Efficient, everything worked. Room very clean. Some staff very good. Handy for the area. tv gets bbc news. Good choice. Bath tub fitted. Booking system and admin ok. Bill error corrected willingly. Food expensive. Some staff need interpersonal skills training and should look happier in their work. The only lounge area is also the smoking area, apart from the bar or dining room. Bill had to be altered was charged 2 x breakfast every day when only one guest. Was corrected willingly. Needs to be a happier place to visit.
free Internet to loong waiting for dishes in restaurant.
No hot water
The uncomplicated attitude of the staff. The accessibility of the hotel from the motorway nearby.
Free Internet via Hotel's wlan on my iPHone was helpful Too little fresh fruit selection, and no diabetic jam at breakfast
Modern, clean hotel with all the mod cons like incl. internet in rooms.
Beds were OK The adress on the internet was wrong; the hotel had been moved afew blocks further. We searched for it a long time. Creditcard payement by Internet was not accepted, altough booking suggested it was.Staff told us that they were not allowed to do so. There was no roomservice. The room was cold, there was no extra bedding.
The staff was quite helpful in explaining how to get around Rotterdam, how to travel to various sights, and where to find food in the area. We enjoyed our stay and have no complaints
The breakfasts were excellent. It was very convenient to travel from the hotel to the Ahoy arena.
no there was nothing i did not like friendle staff and nice hotel all aroned
Quiet area of town Too noisy - the room was above the reception and we could hear music all night.
quiet neighborhood, nice place near centrum
super room, great location intend to return next year for the third time. secure parking [payable]
Better staircase. No
Great - Family owned hotel with very friendly staff.
Breakfast was very good and staff was very nice. Lovely fresh little bouquets on the table. Security was very good. My husband felt that his sheets were not changed. The bathroom shower water flowed beyond the curtain. It was expensive for the state of the room.
Excellent location and staff very welcoming. Breakfast was excellent with lots of variety and fresh food. Unfortunately we had a problem with mosquitos in our room and were bitten to pieces. This dis spoil our stay however we would still recommend the hotel for a tri[ to Rotterdam.
Nice, cosy rooms. View on the river! The room was a little bit small
The bed was very comfortable, I slept very well. Good douche The view from the room
The location is pretty good.
The hotel was comfortable & staff were friendly. No
We only stayed 1 night but everything was very good.Good location for a city break tram stops right outside the hotel.
Convenient location. Harbour view Small bathroom
Location, the city centre is nearby. The lift stuggles up to its destination and very small bathroom
It had a nice view of the river and Erasbus Bridge. The view was wonderful especially at night. The bath room was very clean. It was close to city centre. The room was a bit small, but it was OK for us.
fantastic! the room overlooked the Erasmus brug, the staff were friendly and helpful. the room was spacious and comfortable. we shall defintely be returning
The airport shuttle bus did not start early enough for my flight departure
Free parking, 24h reception Dirty rooms. No cleaning during stay. It takes a lot of time to check in/out.
Worked and shopped not really
good meal, comfortable room Poor quality towels rather worn and rather small!
Relax with peace and quiet in comfort nope
Good access for the airport Room looking a little tired with redecoration necessary to one wall where there seemed to be some structural problem.
Close to airport, good size rooms very modern and clean. Very good staff
The breakfast was terrific and staff very helpful
if you like one night in the hospithal incl hospithal beth this is the best place in town
The hotel itself is great and is very modern and the breakfast is excellent. The hotel is literally an airport hotel as it very close to the airport but it is not close to the centre. To go to the centre you'd have to catch a 15 -20 min bus (the bus stop is minutes way from the hotel) which costs 2.50 Euro pp one way.
No plugs for wash-hand basin & bath
free internet The horrible smell in the room. smoke?...It gave me headache and red eyes. The TV is too small and the furniture is old.
They offer free tea & coffee in rooms and also free wifi
Relaxed atmoshere No elevator
Free parking, close to the highway
Hotel was very nice, quite place. Clean and cheap service.
Location... right down the street from shopping and the metro No fan or AC
The hotel is near a big shopping center and the train station. 15 min from downtown by car. The prices are definitly too high for the quality it offers. The rooms have 0 equipements and are very small. I went there on th 15th of October, it was cold, the heating was not working in the room. I hang the sign : "do not disturb", on the door. I don't like when they clean the room when I am not there. They entered the room and cleaned it anyway.
breakfast was not bad.
1. Good Location, 2. Good, hearty, well supplied, daily dutch breakfast, and 3. People seemed friendly and courteous. Yes, 1. The complementary safe did not work. 2. The Toilet flushbox kept running, which required me every time having to open the flushbox lid and help its plunger valve close. 3. The room key was merely a skeleton key, which did not give a very safe feeling. 4. The bed reading light bulb was burnt out, which I did not discover until later. Hoewer, upon requist the staff brought me a differen
Nothing it was a nightmare!! And thats a kind comment! Everything
Convenient location for the price. The man at the desk was very helpful. Breakfast was included. Next time I would book a room on the backside of the hotel as it was noisy and the streetlights came through the curtains.
Very helpful staff.
spacious room hotel lobby is awful, gives very bad first impression
In spite of early booking we got a poor room at offered price. Without climate conditioning. A new room for the second night was quite allright. Caroets in the staircase and the room were nott very fresh.
The room was big, very clean and had a large balcony. The breakfast was nice. The location, although quite close to the centre, was not so good. When I went to park the car I couldn't find the hotel parking lot (500m from the hotel) and I was even proposed some illicit substances... I finally gave up the idea of using the parking lot and got a bad feeling of insecurity.
Very pleasant staff, clean rooms well presented. On the last day we got up 45 mins late for breakfast and the woman on the desk still let us eat. Would recommend this Hotel and are planning to use it again.
they are making some refurbishing and it is not so good (many workers, a big hole where they will put the lift : very dangerous!) The stairs were vertically!!very narrow!
Excellent initial greeting and subsequent attendance. The only failing of the staff was at the first nights meal when our order was "lost" causing us to wait 40 minutes for our main course, and that only after asking. this was made up for on the following night with an excellent meal. Other than this minor failing there was VERY little to critcise My shoulders are two feet wide and an additional pillow would have been welcome, but not available
Convenient location (for private family reasons). Front desk staff. Small, dingy room. Lack of ventilation. Tiny TV. Plastic cups. Definitely not value for money.
The staff The shower
It was close to my working place. Not easily accessible to do anything fun.
Staff were very friendly and helpful. Free WiFi was an advantage, however it kept cutting out. Sky News, and BBC World English TV channels. Shops and supermarket only a short drive away, and a McDs right opposite. Free WiFi signal kept dropping. Nothing much in walking distance, so need a car there.
The hotel was promoted as having excellent public transportation to the Ahoy Center. That was totally misleading. Bus service was poorly marked, infrequent and ended at 20 hours (for a jazz concert that ends at midnight). The hotel staff was totally unprepared to provide accurate and easy to follow information about public transportation to a major event. The afternoon food service was very poor, with little attention to customers and dirty dishes left on tables in the lounge for hours. In general the desk staff in the afternoon when we arrived were surly and unhelpful. The following morning, the staff was helpful and courteous.
there was a smoking lounge that was good, also i had a smoking bedroom which i prefer. The hotel was convenient for where i was visiting and the parking was ideal the wireless internet did not let me e mail from outlook
Access to public transport (esp. metro) was limited.
Conveniently located near Erasmus University, and bus stop is right in front. I was offered upgrade (superior > executive) at EUR25/night upon C/I, which included free minibar w/ Nespresso & mineral water, bath lobe, slippers, broadband access (upgrade from wifi), and high floor (less noise and better view), which I though was a good deal. Room was spacious, nice and clean. Comfy firm mattress. Breakfast was offered at two levels, EUR 9.50 for continental, or EUR 19 for buffet (many choices of meat/cheese/pastries/juice, enough for consecutive stay). 'Breakfast included' rate meant buffet. Dinner was good, with enough selection of glass wines, a little pricey though. No other restaurants nearby, except for on-campus HOT SPAR and food court.
comfort, nice environment, free parking and good breakfast
Hotel clean with nice lobby and staff very helpful. Breakfast was excellent Prices of drinks in minibar too expensive
............. the staff dont have answers for alot of my question . so far away from the central . noisy most of the time .
Accommodating staff, modern classy hotel, superb breakfast, inexpensive bar convenient for city break.
close to the centrum, easy to find when we had breakfast on Monday morning, the personeel were already cleaning the tables around and preparing them for lunch. We felt like we are disturbing them... (we were in time for the breakfast)...
Hotel could not have been better, a little bit out of the centre of Rotterdam but that's why we chose it - very close to the Feyernoord football stadium (a football match was the reason for our trip) and a couple of minutes drive off the motorway. Our stay could not have been better. The staff were also excellent, so was the free car parking which was in plentiful supply! Not really. It was aimed at business people judging by the location but there were mainly tourists when we were there. Maybe an outdoor play area would have been useful however there was free use of games inc Playstation and some childrens toys.
It was convenient. Closing time of kitchen - 22:30h.
Close to where I had my appointment. Breakfast intake done by not very friendly Asian female person. Let her start with a smile in the morning.
nothing special normal
good breakfast beds and other room furniture not really up to date for 4 star hotel
The staff was very helpful offering advice about what to see and how to get there. Public transportation is only a 5 minute walk from the hotel. If available, try to book a room with the 17 foot ceiling. Warm water falling from the shower head 17 feet above is almost like taking a shower in a tropical rain storm.
The energetic, enthusiastic staff. They offered their services at the slightest moment they could be of help.
Beautiful hotel very nice even better then the pictures of it
Excellent hotel, with outstandingly friendly and helpful staff. Perhaps the best hotel staff I have come across - and I have travelled a lot over many years.
Location - it was close to the office (i was on business trip), but also close to the city if you want to dine somewhere nice (>10 min by car). Staff was very friendly. I had a car and parked on the street front of the hotel with no cost. The mini bar is very pricy, so you should bring your own drinks with you if you do not like the tap water.
Wonderful staff and room. Great price. Quiet area of town. I could relax and work without noise. Incredibly comfortable bed. The location was a little ways from the main part of town but the metro can have you there in 5 minutes or less. The metro was easy to use.
Very nice hotel.
Hotel look, Staff
I appreciate very much the kindness of the hotel 's staff and the hotel generally. The city is probably the last place of Holland to be visited. Not too nice people around the city....