Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Bölgede beklemediğim standartlarda, iyi yatırım yapılarak çok güzel bir otel yapılmış. İhtiyaç duyacağınız herşey vardı ve hizmet kalitesi açıkcası beni şaşırttı. Konumu mükemmel, manzarası büyüleyici özellikle kışın kar varken tekrar görülmesi gerektiğine inanıyorum. Bölgede servis personeli bulmak zor olduğu için restaurant'ta ki bazı aksaklıkları hoş görmek gerekiyor. Yöresel bazı yemekler öne çıkartılabilir, testi kebabı dışında. Genel olarak tek eleştirim yiyecek ve içecek kalitesinin diğer servis ve hizmetler ile aynı standartta olmayışı. Son eleştirim de otele gittiğimde rack rate üzerinden konakladığımı görmek oldu, 23 yıldır seyahat ediyorum herhalde ilk defa rack rate'den bir konaklama yaptım.
I don't like the services at the restaurant. Their employs weren't so kind with us.
I think that they shouldn't have charged for the use of the tennis courts and sauna. Especially tennis courts should be free for use for hotel guests. Also the prices of food and beverages at the lobby were extremely high, more than 3 time expensive compared to prices in restaurants outside the hotel.
Sports center opening hour is 15.00, why? At least trainig room should be open at ca. 7.00 in the morning, and kept open whole day.
Central location in Cappadocia. Hamam (Spa) was very enjoyable. Outside of town, meaning it was difficult to eat out at night (we had to take a taxi there and back).
The staff were wonderful, friendly and accommodating. The location is excellent, you can walk to everything in the town and easily explore some wonderful cave areas on foot.
Staff was good. Layout of furniture in the room was poor.
Room was very cramped!
Location - handy for the town and walks. Staff OK but a bit casual and it was a bit difficult to see who was actually in charge. Bathroom poorly maintained with leaking shower tray.
Nothing - we reduced three nights to one!!! Everything!
coal gas odour, noise
When I made the booking I asked for airport pick-up and confirmation that they would - no reply. I emailed directly to the hotel a week before going with the same question - again no reply. Finally had my hotel in Istanbul call the day before I was supposed to arrive at the Kayseri airport to ensure someone would be there to transport me to the hotel. Would be nice if they answered their email
The hotel is very clean, the cave room was beautiful and cozy,and the staff was courteous and extremely helpful. It is located within walking distance of the center of town and offers an adequate breakfast and wireless service. In line with turkish hospitality we were offered tea everyday free of charge.
friendly staff, central position in urgup first room we were given was too small for comfort, next room had only window onto communal corridor so window and curtain had to be closed for privacy making room very dark, third room ok!