Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Beğediğim tek özellik otelin eski ve sıcak İngiliz stiliydi. Gittiğimizde sistemler çöktüğü için ben ve benden önceki kişilrin 1 saat sadece bekletilmeleri, özür bile dilenmemesi, gülümseyerek ellerinden bir şey gelmediğini söyleye iyi niyetli çalışanlarına; Otelin çalışmayan ısınma sistemi ve zaten sadece tek kişinin ayakta zor durabildiği metrekarye sığdırmak zorunda kaldığımız üç peteli kaloriferle neyseki gerçekten çok iyi ısıtan elektrikli ısıtıcıya; fotokopi ile çoğaltılmış oda anahtarı kaplarına kızmamın en büyük sebebi 4 yıldızlı bir otel için ödenecek rakamı ödemiş olmamdır!!!! Bence siz de gizli müşteri olarak gidip kalmalısınız.
Otel genelde iyi. Oda çok büyük değil. bayo biraz eski tasarım. internet biraz pahalı sayılır. Otelin yeri çok mükemmel. internet daha kullanışlı olmalı.
Merkezi, personel kibar, temiz, odanin ici rahat Hayir
otelin merkezi konumda olması ve oxford street e olan yakın mesafesi Personel yeterince çözüm odaklı ve yardımcı değil.
Otelin yeri tek kelimeyle harikaydı. Yer ve fiyat dengesi açısından ideal bir seçim yaptığımı söyleyebilirim. Oda oldukça ufak ve eskiydi, özellikle havalandırma sistemi çok sesli çalışıyordu.
şehir merkezine yakın iyi bir iş ve/veya aile hoteli
they didnt give me deluxe room i booked and there is no benifets for this kind of rooms
Great location for access,very clean and in a very safe area with access to convient stores ,subway and shopping. We had booked a smoking room & even confirmed with hotel by phone but were very disappointed to find out none were available yet if we paid a premiumn we could obtain one. We found this very tacky along with the internet charges.
I liked the location, I could walk anywhere I needed to go. The restruant was usefu l didn't like the idea that I would be charged for moving anything in the mini bar.
Excellent location I booked 3 rooms at the price shown on the website but the hotel in all cases added vat and I had to apply for a refund.
The Location and the restuarant area Nothing, everything was good
Very well placed Room too close to the lift and described as deluxe but given standard
Hotel staff on checkout were argumentative and unhelpful and slow to resolve problem. One lift was permanently out of order and there were no stairs.
Staff was very helpful and accommodating.
Superb location, professional attitude, good rate. Room was warm [no A/C], and some how noisy from the surroundings and its location [adjacent to staff room].
location Bar prices
the fantastic staff
The check-in process was a complete shambles. The staff were not helpful at all.
Excellent central position, next to the underground station and "hop on hop off" station; extremely kind stuff; good brekafst
The location is excellent,convenient to tourist attractions and shops.
I was only there one night but found all the staff I came into contact with friendly and helpful. No averse comments
Location, locatiom. location - you can walk to many points of interest - Piccadilly Circus, Regent St, Buckingham Palace, Bond St, Oxford St etc. Green Park Tube/ bus is a few minutes walk away - with good connections - multiple tube lines - direct to Heathrow Airport and one stop from Victoria. Walk to the theater, local pubs, galleries or museums . The room - very comfortable, great staff In our first room we had difficulty with the electricity but we were moved to a better roomand enjoyed the rest of our 14 day stay.
The location, the breakfast, the service and the staff.
Great location, nice staff, great breakfast, good value for money no wifi in the rooms (hello!), very, very small rooms
Reception ve congierge hizmet ve karsilama mukemmel hayir
Londra'nın en iyi yerlerinden birinde bulunuyor. Regent st ve Oxford st. sadece 2-3 dk mesafede. İnanılmaz mağazaların olduğu new bond street sokağında. Son derece nezih bir bölge. Su'da bir gariplik vardı. Elinizi yada kendinizi ne kadar yıkarsanız yıkayın sabun ve şampuan bir türlü tam durulanmıyor. Ama öyle önemli bir problem değil açıkcası.
Otelin yeri çok güzel. Yoktu. Sadece, otelin sürekli müşterilerine daha farklı davranmasını bekleyebilirim. Bu otelde en az 5 defa konakladığımızı hatırlıyorum. Küçük jestler hoşumuza gidebilir.
Good hotel in a strategic central part of the city. The 25 pounds breakfast.
Lovely, attentive staff!
The staff where really professional The room was rather small, you could not open the wardrobe door and walk round the bed.
Please write at least 15 words
Location location location Tiny room
Location good Reception nice Room small, very narrow. tv controller hard to get to work Feel of dirty carpet Waiting long on lift
Service from front desk staff and concierge staff is excellent! The rooms, while small (and small bed) are comfortable, clean and modern. Good location about a 3 minute walk to the Green Park tube station. Some mildew in shower, nothing major. Double bed a little small for two people. Also not cheap but it's Mayfair.
Smart, comfortable and cozy
Expensive for what it was but that's London I supppose
A high quality environment with good decor, friendly and professional staff and the location is very convenient for the West End! I prefer a double bed to two single beds and the TV is a bit small with expensive movies!
i couldn't eat something decent at 11:00pm
The peace and quiet even though in the heart of London No fridge in room
Staff were very pleasant and helpful
The staff hospitality
Amazing service and great breakfasts! Also very near the Green Park tube station.
- Excellent restaurant. - The staff taking their time to talk to you ... - Noisy pipe net work from rooms next to.
The staff were all very professional and helpful. The room was very good and quite traditional.
location - Mayfair, Regent St. and Oxford St. around the corner. Staff is very friendly, rooms are quiet, wifi works really well, overall a fab experience. Hotel staff was very friendly, but could be a bit more attentive (had to ask 3 times for my bag to be brought up, and took them close to half an hour), and the room maids called me 4 times asking if I needed anything when I had thanked them during the first call already ;-)
The cleanliness of the room and the proximity to everything The room while very clean and tidy and beautifully appointed was also very small. We travelled with a baby that required a cot and we needed to move the table and chair from the room to give us room. The bathroom was also very small and could only accommodate one person at a time.
the surroundings were very welcoming, the staff where excellent and never hesitated to go out of their way to assist you with anything. breakfast and dinner in their restaurant was lovely.
The location is phenomenal, the room comfortable, and the staff are attentive & courteous. There was abundant hot water for the bath. If you're looking for a "luxury hotel" experience, at a reasonable price, I'd reccommend the Chesterfield. They were extremely helpful about returning an item which had been left in the room: without prompting, they called me to say they'd found it, and offered to post it to me. They charge £16.50 for a continental breakfast: I'm sure it's very nice, but at that price I wasn't about to find out... No-one showed us how to work the heating in our room, and consequently the temperature fluctuated wildly. The toliletries in the bathroom were nondescript.
Great location. 5 minutes to the tube. Easy walking to major attractions. Charming boutique hotel. Staff was always friendly and helpful. The family enjoyed having a drink at the end of the evening in the bar and learning more about London from Jade the wonderful bartender. Mattress could have been a bit firmer.
english atmosphere just in the hearth of Mayfair concierge too busy
having last stayed there over 30 years ago , it was good to see that nothing much had changed on the ground floor ; the bedroom was very comfortable and we were particularly pleased to be upgraded .
I liked the upgrade we had from a duplex room to a suit.
we had dinner at the restaurant one evening, and compared to the price, the dinner was not good, further more the hotel is in our oppinion not a 5 star hotel, maybe four stars, not five.
Staff very friendly and attentive, very clean hotel, the doorman a treasure.
The spa, sauna, etc. The pampering had to be booked in advanced during weekend period as they didn't have availibility. The standard room looked worse than a good ibis or novatel. Not 5-star material.
Staff were very helpful, rooms were well appointed altho a little smaller than I had expected. Bed was extremely comfortable. Nice atmosphere throughout the hotel. Supper options were limited for vegetarians and the sandwich wasn't particularly nice.
the comfortable room the lights
Very friendly personnel; great service!
location of the hotel was very good wasnt impressed when i read that the mini bar was free, then when i checked out and paid i found out that actually the alcohol im the mini bar wasnt free, so was very misleading and disapointing
friendliness and helpfulness of all staff I found the table manners of some of the other guests quite revolting. The first morning I had breakfast in the dinning room was quite awful, I couldnt eat my breakfast because of it. There was no escaping this awful exhibition as I was sat facing these awful people
Everything was very efficient and seamless
attention to detail- complimentary champagne as we only married a week before
Very nice room. Excelent location in Mayfair. Best for shopping.
Everything in this hotel was perfect: excellent service and very friendly personnel. We had a beautiful big room on the 7th floor with view over London.
Efficient, friendly staff. Spacious accommodation Bar drink prices expensive
it was mentions that fair inclced berkfast and when i arrived they said its not
The attention to detail and the ability of the staff to be both unfailingly courteous and retain friendly good humour
Appreciated hospitality of hotel staff except one Japanese staff at reception desk. If you are trying to improve the level of service provided to the Japanese clients, you'd better to leave the operation only to your excellent English staff. Due to double booking, we faced to transfer to the other rooms during our stay. We have not received an official apology from the manager nor any kind of compensation, In spite of this big problem, the attitude of Japanese staff was always very gruff and unkind. I regret to say that her attitude destroyed our good reputation of your hotel.
I wish all hotels were like Claridge's. The facility is lovely, the rooms are fabulous, and the staff are extremely helpful. Their response to a special request was 'no problem' which simpliflied my trip a great deal. I wish I could have stayed longer.
We liked everything about Claridge's except the price though still consider it to be good value for money.