Yeri iyidi. İnternetten ayırttığım oda çok felaket bir yerdi. Odayı iki kere değiştirmek zorunda kaldım. Birinde upgrade için ilave ödedim. İnternetteki fiyatı en uygun oda olarak gösterilen yer malesef gidince gördüğünüz yer değil...
Evet vardı kahvaltinin extra olmasını uygun bulmadim. Çünkü konaklama
İnternety erişimi için ücret talep edilmesi çağdaş ve benzer uygulamalara aykırılık teşkil ediyor.
merkezi konumda olması, metroya olan yakınlığı, yataklarının rahatlığı
Location of hotel was great. Oxford Street, Restaurants,Theatres and Tube station, all within 5 minute walk. Hotel very comfortable. Staff very helpful.
A designer hotel without the expensive price tag. Excellent breakfast and staff
The location was superb! One minute walking distance from Oxford street and five minute to Covent Gardens. As central can be, two minutes walk to the Tottenham Rd Tube Station, shopping area, eateries, books and more.
Everyone work this hotel are very nice understanding very clean hotel the breakfast was very good and it's close to everywhere you wanna visite in London ) they are very friendly employees They help you for everything you need to know in London don't forget to meet this guy nam Koego his is the cool us guy I over meet with his co worker at the front desk price was so good to for London hotel price I like it and I love it the Best hotel ever in London thanks you for everyone who work there
practical for my reason visiting London. have stayed a umber of times. Lighting in the bedroom. No bedside lights. Overhead light too strong. Room was cold
Spacious and comfortable. Quiet; good breakfast.
Very out dated in need of refurb. no AC too hot room service food very
This was my second stay at this hotel. I stay in Bloomsbury twice a year for business and usually stay at the Morgan Hotel. My first visit was not great. I was not recognized as a gold member while there and was given a pretty small but nicely appt. room. I had not planned on going back but there was a good deal on Agoda for a suite and so I thought I would give them another try. The room was fabulous! Room service was perfect with excellent customer service. The customer service except for a few blips here and there was very good. Just lovely all they way around and now I will look forward to staying there again in the future. I was checked in by a very nice woman who talked so lightly that I had to ask her to repeat things. She also did not handle my credit card correctly and so I ended up not being able to charge to my room--slight inconvenience--not terrible. I had a business call that got cut off and the switchboard kept connecting my party to the wrong hotel--more problematic. The breakfast wait staff was not very good. I had to get up from my table to chase them down for a cup of coffee. The basically seat you and then do not attend to you there after. The dinner food was quite good the breakfast is not worth the 21 pounds. Next time I will probably go out for breakfast.
Nice blend of modern facilities ina traditional building. Quiet, comfortable room and everything just a cut above hotels at a similar price in the area.
The location and the cleanliness are factors which lead me to book, in supplement I experienced an extraordinary friendly staff. Furthermore I adore the hotel's mixture of traditional and new barock style. It was tropically hot in our room. There is no air-condition in this hotel. The window was to small to let efficiently enough fresh air into the room (temperature outside like 17°). They provided a fan, but I'm a type of person who catches a cold when I'm sleeping with a fan directed at me. Due to this I had remarkable troubles to get to sleep.
Very central to all our needs.
The staff were brilliant Needs Air Con
We liked the modern decor. Our room was facing the road and was extremly noisy.
The upgrade to a superb room on the top floor - couldn't fault it unless that was the deluxe double that had been originally booked. Excellent hotel and well placed for business meetings in the City.
Facilities and location
The TV Breakfast issues No knowlege of local area Language barriers
Staff is very very kind, cleaning is not the best inside the whole structure, but inside our room is basically good. Some very little I repeat very little details that make the difference for this very high level hotel: the holder for hygenic paper was broken, the hairdryer tubular was rapaired with insulating tape and for this reason it was a little sticky, the bath tub had very little splinterings on edge, the window was stopped with a piece of folded paper and in conclusion the tv controller had not the cover for the batteries and it was replaced with a certainly sticky coloured tape .
Great location for shopping and the theatres and most of the main sites to see. Also had a great breakfast. Size of the room could have been larger for the price paid.
Central position for Theatres etc
I found the location perfect for sightseeing. The room was very nice and as a venue is was very good also. Food was excellent:-) I was a shame I wasn't able to access the internet. The solution you have chosen at the hotel did not work for me as my company (banking) apparently have restrictions which make it impossible to lock on to a web browser before the internet access is given...
The size of the room - very spacious Not applicable
Excellent location, nicely renovated, modern hotel We stayed at the end of November and it was exceptionally cold in London. The hotel room was cold and the heater made terrible noise, but had to be on all the time. No heating in the otherwise beautiful bathroom.
cleanliness, location, main resturant and modern furniture room was not ready at arrival in the morning despite previous message and booking the night before. However, management was helpfull and did not charge for that earlier night
The location and the comfort Some noise from other rooms
Excellent location and very good buffet breakfast.
The rooms at executıve must be the best but not. The rooms were smelling dampness and bacteria.
Very comfortable. Services and staff excellent Poor Tariff explanation. Also I specifically requested Non Smoking but on arrival was initially advised no such facility was available.The room was then upgraded to non smoking double- which was fine
they were able to hold our bags for us for 6 days while we traveled around Europe and then we came for back a final night there before heading out from Heathrow airport. We had booked 2 beds as we were 2 friends traveling together, upon check in, we were informed that there were only rooms with 1 bed available and that out reservation was just a "request" and not a guarantee. It was a king bed so we made it work. The rooms were tiny and stuffy. The A/C didn't work, and with the window open it was very noisy. They did bring up a fan for us and that helped.
entering the hotel.
The staff were polite and well turned out and the hotel looked great from the inside. Got the felling it was tips, tips tips. The food was not great, looked great but not nice.
We were welcomed from the beginning, we spent 4 days there and it was ideal for touring London. The staff was very helpful,especially Ryan and Vitail. Every thing was fine
Location and staff very good. Wifi was unreliable for business. Very bad
The location of the Hotel against the underground lines. Take too long time to check in and out. To little staff at the main desk and not the correct attitude to customers.
Excellent location, internet availability, breakfast, for this price. Doors in the corridor are noisy. Room entrance doors need to be repaired. Room is extremely small.
oda çok küçüktü. yalıtım ses açısından çok zayıftı. ulaşım çok merkezi.tavsiye edilir.
Central Posiition to visit London Very small Bedroom
Just the most fantastic central position - easy to walk Covent Garden, Piccadilly, Regent St room was starting to look a bit tired furnishings wisw
The location of this hotel is great. We were able to walk to so many sites from the hotel. We also liked that there were two Underground stations nearby. That made it convenient getting to and from the airport without taking a car service. The room was nice, and the staff at the front desk was very friendly. We also like the option to include breakfast with our stay. The housekeeping each day was just okay. Some days they didn't give us more than one wash cloth (there were two of us) and other days they left the windows open in our room. We were also disappointed with the breakfast each day. We would've like the buffet to include a few more options for the price. On the mornings that we ordered breakfast from the kitchen, it was often slow and the service was not that great. Other than those minor things, we enjoyed our stay at the Radisson Blu Edwardian Mercer Street.
Polite and helpful staff and location close to where I was going out I could not at first work the lift nor put the lights on in my room because I did not know I had to put my room card in the slot. The sign in the lift is not noticeable enogh and n arrival I went up and down a few times before giving up and using the stairs. Next time I wil know.
The Hotel staff we very friendly and helpful. I found the price of the Hotel fair considering the style and location. Howvever I feel the Hotel could benefit from being updated. Also i found the gym facilities disappointing.
Hotel location is key for seeing all theatre; either side of the Thames.
great city centre location friendly staff lovely room
location was great....charming hotel...and very comfortable room
Location was excellent, it is about 30 footsteps from the hotel till the one of theatres. view from the window was poor, smell in the room.
Great Location with helpful staff breakfast not included, elevator system was a problem and bathroom wasn´t very clear.
The location was perfect - central to tons to see and do in London. I was nervous about noise from the street, but didn't have any major problems. The staff is friendly and courteous, everything was clean and modern, and their restaurant and bar were good. I was skeptical when booking the hotel online because of the decor (pink and green crushed velvet, really?!) but the questionable interior design didn't take much away from the fact that the hotel was clean and modern. I did end up upgrading to a king deluxe as I was worried about the size, so that helped (and the bathroom was spacious and beautiful). If you can get past the very ugly decor and an overpowering cologne-like smell that they pump into the lobby, this is a fabulous hotel.
Location superb! The hotel is tired and old. My room was small, tatty and very cold (wind blowing in through the old wood framed windows). I won't stay here again.
Bar was nice Room was small and underwhelming consider g how much we paid.
Architecture and Services are Excellent. Food is great. Staff is A+. Elevators need a tune up. Bathrooms are slippery.
We loved the look of the place and everyone was so professional and friendly. We had a wonderful Christmas brunch and had fun going in the spa pool. We had a drink in the bar. I'd highly recommend it. It's just beautiful there.
Ulaşim kolayliği ve rahatlik bakimindan yeni̇den terci̇h nedeni̇ olabi̇li̇r. Yoktur
Yeri iyiydi ama fiyatı çok yüksekti. Kaldığım oda 1.kattaydı ve dışarıdan air-condition'ların gürültüsü geliyordu.Fiyat çok yüksekti.
Merkezi konumu Mini bar bile olmayışı,yataklar eskimiş,deforma olmuş ve küçük boydu
Otelin stratejik konumu ve çalışanlarının ilgisi ile güleryüzlülüğü önemli artılardandı. Odalar temiz, rahat ve moderndi.
Merkeze ve gezilecek yerlere yakın konumu. Otelin o anda renovasyonda olduğu booking.com'da belirtilmeliydi.
Otelin konumu haricinde hicbirsey begenmedim Oteli baskasina satsinlar
Asansör , bakimd olması
Otelin yeri oldukça merkezi ve Londra içerisinde ulaşımı oldukça kolay bir yerde idi, hemen önünde otobüs durağı, 20-25 mt. ilerisinde underground mevcut, çevresinde lokantalar ve marketler mevcut. Kahvaltısı iyiydi. Asansör 2 gün üst üste ve sürekli bozuktu, 5 katı inip-çıkmak zorunda kaldık. Bizi ilk karşılayan personelden memnun kalmadık, son derece katı ve çözüm üretmeyen, kaba bir şekilde karşılandık. Dana sonra değişen personel biraz daha iyiydi. Yanınızda laptopunuz yoksa, internet kullanımı yok, dışarı gitmek zorundasınız.Vasat bir otel. Tek avantajı lokasyonu.
Odalar temiz, personel yardımcı. Oda küçüktü. Bana geniş oda diye vermişlerdi oysa. Londra'da her yer çok dar belki şehire göre orta büyüklükteydi. Fiyatı otelin kalitesine göre çok yüksekti. Ayrıca tadilat çalışması vardı ve asansör çalışmıyordu. Bu durumun rezervasyon yapılmadan önce belirtilmesi gerekirdi.
Oldukça merkezi bir lokasyona sahip olan otel aynı zamanda güvenli ve temiz bir bölgede. Birçok lokanta ve kahve dükkanları ile aynı yol üzerinde. Otelide tüm odalar tamamen yenilenmiş çok temiz ve bakımlı, ayrıca personel de çok yardımsever ve güleryüzlü. Fiyat biraz pahalıydı. Ancak ben hafta sonu kaldım ve son anda rezervasyonumu yaptırdık belkide ondandır.
Location and convenience Decor in rooms overly patterned!
Close to the underground
convenient location rooms were far too hot.
Free Parking, GFood Location for commuting Needs Updating. Poor service from the reception/admin desk. Could not find my booking. When leaving, computers not weorking so I could not get a vat receipt, also spent 3 phone calls and a fax to obtain my pay of receipt details. During my stay and further communication I struggled to communicate with the staff due to language problems. not one full english member speaking of staff during my whole stay and phone calls. not very good for a large company such as Brittannia Hotels.
Clean room but with a hard bed. We did not eat at the hotel but that was personal choice. The hotel is becoming a bit tatty in places and needs updating but not awful.
Comfort of bedroom. Shower ceiling too low. Space between toliet and the wall in uncomfortably narrow.
Nothing, room had no heating, people smoking in the rooms though not allowed to!! bed linen smelt, Room was cold and dingy, service was awful, took 4 hours to get heating in room sorted we then moved room. with no apologies.Staff not bothered that someone was smoking in their room, and it smelt awfully fragrant.
Clean room, good bathroom My bedroom had no window! I was only there for a night but more than that would not have been acceptable. I am amazed that it is possible to sell a room with no daylight.
The room size The room could have been serviced a little bit better as there was an empty wine bottle left behind the sofa in the room and of three lights in the bathroom only one worked. Not major points but points worth noting
Great room With a superb View of london N/A
The hotel provides a consistent level of frienliness, efficiency and comfort. it is well placed for shopping , sisgt seeing and business (city of London banks etc).
Friendly, polite and helpful staff, clean facility. Good location. Noisy room location above delivery dock,construction noise one night until 11 pm. Extremely poor acoustics in restaurant (am acoustic specialist in N. America) very hard surfaces,floor,walls,ceiling and other multiple reflective surfaces make for most unpleasant experience resulting in avoiding restaurant second time.
it was coveniently situated for Radisson Edwardian Hotel, which is where we needed to be that evening poor service in the bar, exorbitant charges for drinking water, spartan room and bathrom, noise in the morning from street and plumbing
Room was clean and right next to the Russell square underground entrance. Room was small, wifi wasn't free and the room smelled, but in their defense we didn't ask to change rooms. Kind of pricy for a holiday inn.
Easy access of subway, restaurants&pubs and shopping center No fridge in the rooms so no possibility of drinking cold beverage
Great room and food None
The hotel is very well located, close to tube stations. the room is small and facilities require renewing. some broken (faucet, door handle etc.). price is very high and is not a decent return for the money
Proximity to underground and centre of London .yet quiet. This was a shopping trip so convenient for Oxford St and Marrlebone Road. Considering how small the room was, it was quiote well equipped. Double bed was so small. Asked if there was a room with larger bed, but told they were all the same size. Hotel was full so no option to change to two singles. Not good for anyone over 5ft 10 inches.
Hassle free check in and out. Very convenient to where I was working in Gordon Square, Bloomsbury and blessed by a 24 hour car park adjacent to the hotel itself and with shops very close. The room was without half of its secondary glazing which meant that it was particularly noisy due to the proximity of nearby pubs late at night into early morning. Reception acknowledged this aspect on departure but failed to offer an explanation for the absence of part of the system.
The security arrangements were good - eg lift doesn't work to go to upper floors unless bedroom key card is inserted. The breakfast was excellent. The staff were friendly and helpful. I thought the bedrooms were rather small for a 4-star London hotel
Excellent location Staff did not understand a small glass of wine and kept serving and charging for medium glasses
Lokasyon açısından çok iyi bir konuma sahip. Oxforf street 2 dk. Temizlik konusu çok iyi değil ama kalınmayacak şekilde de değil. Isıtma sistemi hava soğuk olmasında rağmen devrede değildi. TV kanalları yetersiz. Yorgan olarak yatak örtüsünu kullanmak çok hoş değil idi.
Şehir merkezinde olmasini Yatak ortuleri battaniye olarak kullaniliyor ve uzerinde bir onceki musteriden kalma saclar vardi. Oda bu gune kadar kaldigim en kucuk camli ve kucuk odaydi.Oda da nem kokusu vardi ve bu exclusive odaydi!!!
Otelin çok merkezi konumunu Odanın yeterince temiz olmayışı
Sadece oxford ve soho ya yakin olmasi Resepsi̇yon hi̇zmeti̇
Otelin Lokasyonu çok iyi .Otelin Sıngle odaları çok küçük ve kesinlikle ödenen para bu konuda çok fazla.Taxi ve diğer hizmetler ile ilgili danışma bölümünde bulunan personel kaba ve ilgisiz. Bir önceki gün görevli arkadaşının vermiş olduğu fiyatı ertesi gün yanlış vermiş diyerek geçiştiriyor.Nazik bir biçimde açıklama yapsa bu değişiklik makul karşılanabilir.Fakat kaba bir şekilde cevap vermesi doğru değil.
The location is excellent right in the centre and 1 minute away from the underground and Oxford Street. It is more like a guest house, not one of those hotels with hundreds of rooms so it felt quite like a home The room was tiny and the double bed was not really a double bed but a 1.5 bed. One side was pushed against a wall meaning only one person had a bedside table and the person on the inside had to crawl over the other person to get to the loo in the middle of the night. The room door, bathroom door and wardrobe door all opened on the same square foot in the room making it impossible for someone to come out of the bathroom while the other was getting something out of the wardrobe
nice and quiet place to stay and rest after a long working day not really
The central location very near British Museum The staff
the breakfast small room cramped
Good location, a little shabby but clean and walm (November visit).Good value for London and excellent location for tube and central london. Friendly and helpful staff.
Cheap hotel in a great location. Blocks away from tube stop and British museum. Clean room, nice bathroom. Very small bedroom (smaller than pics depict, but not too bad). Overall a good stay, staff were really polite. WiFi was broken for 2 nights which was very frustrating. Check out was at 11:00am, and if you want to keep bags later in the day, they charge you something like 5 pounds per bag, per hour.
The friendliness of the staff (with one exception) was second to none - they helped make it a very pleasant stay The hotel rooms were very small and the service obtained during a problem with a broken shower was sub-standard for the price - when informed that a shower has broken and flooded a bathroom it shouldn't take a visit to reception and 2 phonecalls to get someone to come to the room. I then wouldn't expect the staff to have no idea what to do about it and have to make suggestions myself as to how it can be resolved! Breakfast-time was chaos. Proximity to smoking rooms meant that the corridor had a permanent smell of stale smoke which was most unpleasant to walk through
location ... the first night was horrible, the bed was super uncomfortable, next day we asked to be change to another room and it was so much better... but rooms do definetly need remodelating...
Fantastic location very close to Tottenham Court Road Tube and Oxford Street Room was tatty (broken shelf in bathroom, side of bath all cracked)
Excellent location, very central. The hotel is very run down, the rooms could do with being freshened up. The bathroom ceiling was ready to fall in from the room above. The hotel decor is very dated which is a shame as it could be lovely. The price is based on location and not on hotel experience
It was a bed to sleep in. Decent location. For the most part, the staff was rude and unhelpful. Rooms were quite unpleasant and if you're staying on the top floor, there's barely a wifi signal, if any at all. I was here on business so that made it very difficult and they didn't seem to care at all. Maybe if you only stay there for one night it would be okay but for as much as I paid I was very dissatisfied with the service and the overall experience.
Good leisure facilities and staff were friendly and helpful. Booking system from 3rd party website was poor - my name was not properly passed to the hotel and so they couldn't find my booking. The iron in my room was broken (fell apart when picked up). When I reported this, it took over half an hour for a replacement to arrive. Taps in the bath/shower also had the temperature/ pressure buttons missing.
None I booked this hotel for my sister and her family for her birthday they waited in reception for over three hours becase of a mess up with bookings. My sister phoned me up in tears because the hotel weren'nt going to book her in, and she didn't take her credit cards with her. I tried to pay using my card and was refused, my sister had to pay using her spending money.
Well appointed guest rooms with good facilities.The location is very convenient from all points of view. The check-in process was the most unwelcome I came across in many years' of hotel stay including at The Marriotts in many locations.We were made to wait in a very hostile manner at the check-in whereas many other guests coming in after us,found their ready rooms. I am willing to wait till the actual check-in time but not discrimination as I and my family experienced. Is it because of less importance for booking through internet?
Apart frm the well behaved staff, what loved most was the well equiped gym, the indoor pool; my little daughter had somuch fun. In general, it was cool place. The first room i stay was very small; I didn't really have the opportunity to use the executive lounge because I had my little daughter with me and the hotel was abit far from my major points of visit.
Great to have a gym and pool but they ran out of pool towels early in the weekend The restaurant breakfast and service was excellent
The view from the room and the space that was inside.
There was a good sized swimming pool and the location near Primrose Hill was lovely. Our room lacked a view and was slightly on the spartan side in terms of decor - but the bed was comfortable.
Rooms were spacious for London standards, comfortable beds, near to tube and huge Waitrose nearby No broadband in the rooms and charged 15GBP for an hour with no discount for parking even for guests
There was a fire alarm in the middle of the night nobody slept well
Otelin en iyi tarafı lokasyonu idi. Metro ve otobüs durağına çok yakın olması en önemli avantajı. Yüksek tavanlı ferah bir oda olması diğer güzel yanıydı. Genel olarak olmadı. Ancak yatakların düzeltilmesi sırasında çarşaflarında değiştirilmesi daha uygun olurdu. Tavan çok yüksek olduğu için kalın perdelerin açılıp kapanması zor oluyor.
Sessiz ve temiz bir otel. Yeri Metroya ve merkeze cok yakin olmasi sebebiyle tercih edilebilir. Odalar cok buyuk degil ama yine de Londra ortalamasının altında degil.