Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Location was excellent Rooms were not up to usual Radisson standards, Rooms were very small, bed was too short for tall people.
We Loved Everything about the Radisson! You can not go wrong, the rooms are gigantic and with real king beds you get the most comfortable night sleep while in London out of anywhere! From the minute you walk in the door, the customer service is absolutely impeccable, they actually care about you, learn about you, remember you and it is so nice to feel that, especially after 12 hours of travelling across 8 time zones to get there. I give this Radisson 5 Stars and Highly Recommend to anyone searching! Cheers, to all the Staff, Liva, Annaise, and Anna for being super friendly! ~ Sammy Tovar
The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided The construction noise was very disruptive and precluded us from getting a good nights rest. The room was poorly designed with large furniture and made it difficult to move around the room comfortably.
Room was very quiet, despite overlooking Leicester Square. Fabulous location - very central Bed was too small - needed to be longer & wider!
The service and kind staff. 1. We booked a junior suite with "great view over London" and added to our booking request that this view was of the essence. The junior suite did not have such a view and the staff told us that no junior suite has such a view. Other rooms do. We feel mislead because an important part of the reason why we booked an expensive hotel/room was the view. 2. The hotel did not answer any of our 3 e-mails over a period of 2 months. 3. We called the hotel in order to double check our reservation. The reservation was not found and the hotel would call us back. They did not so we had to call them back.
For those that wish to make the most of going out in London during the evening, the hotel is the ideal location.Staff were very welcoming, at time a little too much.
location the lifts were awful
The staff was wonderful. The room was small and was located on the 1st floor - bad view.
excellent staff, very keen to please building work very noisy, breakfast expensive
Very helpful staff also in a fantastic position for restaurants and shows.
The hotel is located right in the centre of London,ideal for theatres and shopping and the staff were particularly friendly and helpful, Rather expensive !
The courtesy of the staff was very good and one was made to feel nothing was a bother. The room was very comfortable. There was a fair amount of outside street noise in the room which took a night to get used to.
There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z It is a bit expensive and my room was more of a regular room than a superior room
Perfect location for New Year, everything in walking distance, close to Trafalgar Square, easy access to Embankment for fireworks and New Year day parade passed front door...not to mention the hotel festivities, plenty going on in a stylish, refined way. We were only there 24 hours but thanks to location, facilities, easy relaxed feel of the hotel it was the ideal intensive enjoyment hoped for.
Staff very good,great location and good value for money.
excellent hotel, fantastic location, all staff and services very professional!
We had a lovely week-end stay at the Sofitel London st James.The location is great, staff all very friendly .We had a really nice room and the bed was so comfortable.
A very friendly hotel
Great location to National Gallery, Piccadilly Square, Trafalgar Square, Buckingham Palace and gardens. Contemporary style, very comfy bed, staff polite and helpful. Free "slow" internet in the room-it was fast enough! Rain shower head. The shower was a bit small so the splashing water would sometimes puddle on the floor. No other complaints!
Its position It is not true that airconditioning system is controlled from the room. Actutally the system is not strong enough when there is a very warm climate in uk.
Quality modern room with a great rain shower. The beds were luxurious. Light switch was confusing. Need separate switch for the bathroom.
The staff were very accomodating. The rooms were spacious and well appointed. n/a
Hotel design and great customer service as standard Bathroom toiletories are not to my taste
yerler parke ve/veya tahta oldugundan dolayı yururkrn cok ses cıkarmaktatır dolayısıyla yerler degisebilir.
otelin yeri cok guzel alisveris yapilan yerlere ve onemli noktalara cok yakin ama alinan hizmet ve odalar verilen paraya degmiyor biz iki defa kaldik otelde iki seferdede verdigimiz paranin karsiligini alamadik odalar cok yetersiz ve calisanlar ilgili degiller bir daha mecbur kalmadikca tercih edecegimizi sanmiyorum. Odalardaki imkanlar cok yetersiz alinan paranin karsiligi kesinlikle verilmiyor calisanlar cok ilgisiz eger bir otelden beklediginiz sadece temiz bir oda ve kolay ulasimsa tercih edilebilir ama biz bu kadar yuksek fiyatlar istenince daha fazlasini bekledik ve umdugumuzu bulamadik.
konforlu, rahat, merkezi
The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit. I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.
Over charger $2k with a forced apology
The room we got as upgrade. Large, light and with a large bathroom. The central location near Piccadilly Circus. when we arrived they put us in a very small and dingy looking room which was not acceptable in view of the hotel category. When we put this to the reception they upgraded us without problem which was good.
some facilities are old,and the heating is not working the beds in twin room are put together
Comfortable room, friendly staff, location ideal for Trafalgar Square and theatre land. Seems to be in a back street
Location In any other location this would have been well overpriced
Warm, comfortable, excellent decor and very comfortable beds. The staff were friendly and helpful and we greatly enjoyed our stay. No specific problems spring to mind.
The location and front desk services were very good. The room was cramped, barely adequately furnished and only just met the standard of many 3* hotels I have stayed in, irrespective of the location I feel that this was a very expensive accommodation that did not match the price.
the hotel was perfectly located for our stay, the beds were really comfortable and the room was very clean. the staff were very efficient but not so friendly, nobody smiled???
The staff hotel were verry polite except in the FO staff (not at all only a few) Nothing
the location is perfect. All of the staff except for one,was nice. the room was very small,and we could hear too mutch noise from our nabours nexst door
The room is quite big for center of London and full of light. Clean, with a huge bed. Everything was fine. I will surely enjoy it again when I'll come to london.
Staff very attentive & helpful. Needed to change room as one allocated initally by reception did not match description on purchase from website.
the location the room is small
especially the location
Closeness to a lot of major tourist attractions. Service charge. I think it is disgusting that I had to pay 78p for someone to remove two bottle tops.
Is very close to the interesting point of attraction, like Buckingham Palace,National Galleria.It is in central part of the town but you have quiet.Also is very close to shopping area. The breakfast is good. The rooms are too small, also the bed.
Helpful and friendly staff The address was a little misleading as the main entrance was around the corner!
Hotel breafast room and bar lovely, room a bit small. Hotel staff were not good on arival, first time arrived told could not book in as too early, second time arrived asked us to move to another of their hotels to do them a favour! We said no!!!
good TV no iron in the room
The location in the centre of St.James is excellent. Quiet and understated comfort and luxury.
An excellent hotel with very pleasant and professional staff. My only minor complaint would be the lovely fruit served at breakfast was too cold and the hot breakfast was self service and not as nice as if cooked to order.
Great location. Good service. Brilliant rooftop bar.
Location is just perfect, clean room The room is far too small for its price. Breakfast is poor.
I liked the rooftop bar. The friendliness of staff. and the champagne cocktails.
Clean,tidy,pleasant staff Bar drinks highly expensive in hotel....noise form entertainment area above our room was too much for our liking with chairs being dragged across the floors at late hours
This little jewel of a hotel is Soho chic. I can't say enough good things about it! It is perfectly located, priced under similar hotels, small enough to be personal but large enough to have a really exceptional restaurant and rooftop bar that appeared to have a London insider following. I say it is the best kept secret in London & would recommend it to anyone! Absolutely nothing!