Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
The courtesy of the staff was very good and one was made to feel nothing was a bother. The room was very comfortable. There was a fair amount of outside street noise in the room which took a night to get used to.
location the lifts were awful
The hotel is located right in the centre of London,ideal for theatres and shopping and the staff were particularly friendly and helpful, Rather expensive !
Location was excellent Rooms were not up to usual Radisson standards, Rooms were very small, bed was too short for tall people.
We Loved Everything about the Radisson! You can not go wrong, the rooms are gigantic and with real king beds you get the most comfortable night sleep while in London out of anywhere! From the minute you walk in the door, the customer service is absolutely impeccable, they actually care about you, learn about you, remember you and it is so nice to feel that, especially after 12 hours of travelling across 8 time zones to get there. I give this Radisson 5 Stars and Highly Recommend to anyone searching! Cheers, to all the Staff, Liva, Annaise, and Anna for being super friendly! ~ Sammy Tovar
For those that wish to make the most of going out in London during the evening, the hotel is the ideal location.Staff were very welcoming, at time a little too much.
The staff was wonderful. The room was small and was located on the 1st floor - bad view.
The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided The construction noise was very disruptive and precluded us from getting a good nights rest. The room was poorly designed with large furniture and made it difficult to move around the room comfortably.
Very helpful staff also in a fantastic position for restaurants and shows.
excellent staff, very keen to please building work very noisy, breakfast expensive
Room was very quiet, despite overlooking Leicester Square. Fabulous location - very central Bed was too small - needed to be longer & wider!
The service and kind staff. 1. We booked a junior suite with "great view over London" and added to our booking request that this view was of the essence. The junior suite did not have such a view and the staff told us that no junior suite has such a view. Other rooms do. We feel mislead because an important part of the reason why we booked an expensive hotel/room was the view. 2. The hotel did not answer any of our 3 e-mails over a period of 2 months. 3. We called the hotel in order to double check our reservation. The reservation was not found and the hotel would call us back. They did not so we had to call them back.
Hotel design and great customer service as standard Bathroom toiletories are not to my taste
Great location to National Gallery, Piccadilly Square, Trafalgar Square, Buckingham Palace and gardens. Contemporary style, very comfy bed, staff polite and helpful. Free "slow" internet in the room-it was fast enough! Rain shower head. The shower was a bit small so the splashing water would sometimes puddle on the floor. No other complaints!
A very friendly hotel
Quality modern room with a great rain shower. The beds were luxurious. Light switch was confusing. Need separate switch for the bathroom.
There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z It is a bit expensive and my room was more of a regular room than a superior room
The staff were very accomodating. The rooms were spacious and well appointed. n/a
excellent hotel, fantastic location, all staff and services very professional!
Perfect location for New Year, everything in walking distance, close to Trafalgar Square, easy access to Embankment for fireworks and New Year day parade passed front door...not to mention the hotel festivities, plenty going on in a stylish, refined way. We were only there 24 hours but thanks to location, facilities, easy relaxed feel of the hotel it was the ideal intensive enjoyment hoped for.
Its position It is not true that airconditioning system is controlled from the room. Actutally the system is not strong enough when there is a very warm climate in uk.
We had a lovely week-end stay at the Sofitel London st James.The location is great, staff all very friendly .We had a really nice room and the bed was so comfortable.
Staff very good,great location and good value for money.
Otel çok merkezi bir yerde bulunuyor. Ulaşım çok rahat. Covent Garden, Leicester Square, Buckingham Palace, Parlemento, Regent Road yürüme mesafesinde.Parklarda hemen yanıbaşınızda. Valizlerinize yardım edecek bir eleman yok. Resepsiyon çok ağır çalışıyor ve ilgisiz. Mobilyalar sıradan. Battaniyeler eski.
I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.
This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time. Everything was perfect
Service and the personal very nice food very good Aurel & Tabita Musca Will be nice that in price of the hotel to be include free breakfast
Design, city center location and friendly professional staff Internet connection ( slow ), airco on rooms did not work well
Unable to open windows and air conditioning is noisy and suffocating.
The staff were A1 and very helpful and the manager Jose was very proffesional Maybe a little too dark in the lift and l could not see the buttons to push
the restaurant concept, staff and service. breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.
A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable. No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!
A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom. Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(
Good location, friendly staff, stylish rooms
Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back! Currently remodeling. Shower leaked ....
Location, Design hotel Food is always getting less and less ( before there was steak, there was asian boxes ... ).
konforlu, rahat, merkezi
otelin yeri cok guzel alisveris yapilan yerlere ve onemli noktalara cok yakin ama alinan hizmet ve odalar verilen paraya degmiyor biz iki defa kaldik otelde iki seferdede verdigimiz paranin karsiligini alamadik odalar cok yetersiz ve calisanlar ilgili degiller bir daha mecbur kalmadikca tercih edecegimizi sanmiyorum. Odalardaki imkanlar cok yetersiz alinan paranin karsiligi kesinlikle verilmiyor calisanlar cok ilgisiz eger bir otelden beklediginiz sadece temiz bir oda ve kolay ulasimsa tercih edilebilir ama biz bu kadar yuksek fiyatlar istenince daha fazlasini bekledik ve umdugumuzu bulamadik.
yerler parke ve/veya tahta oldugundan dolayı yururkrn cok ses cıkarmaktatır dolayısıyla yerler degisebilir.
The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit. I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.
Over charger $2k with a forced apology
The staff hotel were verry polite except in the FO staff (not at all only a few) Nothing
the hotel was perfectly located for our stay, the beds were really comfortable and the room was very clean. the staff were very efficient but not so friendly, nobody smiled???
the location is perfect. All of the staff except for one,was nice. the room was very small,and we could hear too mutch noise from our nabours nexst door
The room we got as upgrade. Large, light and with a large bathroom. The central location near Piccadilly Circus. when we arrived they put us in a very small and dingy looking room which was not acceptable in view of the hotel category. When we put this to the reception they upgraded us without problem which was good.
some facilities are old,and the heating is not working the beds in twin room are put together
Warm, comfortable, excellent decor and very comfortable beds. The staff were friendly and helpful and we greatly enjoyed our stay. No specific problems spring to mind.
Location In any other location this would have been well overpriced
Comfortable room, friendly staff, location ideal for Trafalgar Square and theatre land. Seems to be in a back street
The location and front desk services were very good. The room was cramped, barely adequately furnished and only just met the standard of many 3* hotels I have stayed in, irrespective of the location I feel that this was a very expensive accommodation that did not match the price.
The room is quite big for center of London and full of light. Clean, with a huge bed. Everything was fine. I will surely enjoy it again when I'll come to london.
lokasyon olarak süperdi,temiz ve tertipliydi...çalışanları da iyiydi otele yakışırdı internette oda resmine baktığımızda 3 kişilik mutfaklı suit daha güzel ve büyük görünüyordu fakat gidip görünce biraz hayal kırıklığı yaşadık ,oda 3 kişi için biraz küçüktü ve 3 kişilik oda başından ayırmış olmamıza rağmen 3.yatak koltuğun açılmasından oluşan portatif bir yataktı daha iyisi olabilirdi...