The staff was really helpful The location was great
Location,price,free parking&breakfast excellent staff
Price Location to NYC Right next to major throughway to Holland Tunnel so trucks drove by all night. The breakfast was stale donuts and coffee.
Free Parking Great Continental Breakfast - fresh pastries; nice variety Very reasonable room rate (compared with hotels on NYC side of Holland Tunnel) Friendly front desk staff
Great location, clean and modern rooms, free wireless & wired internet connection. Staff not overly friendly
The hotel was beautiful I disliked the way I was treated by some staff
The Room are new and with good furniture.They are big compared to the New York Standard. The bathroom as well is enough big and everithing is very clean. No noise even if near to the constructions of the wtc. 3 different metro near to the hotel in 200m. Good free WiFi. Public pc with printer available. Free fresh water on every floor. Complimentary breakfast is fair, but few choices and not refilled. Time for breakfast is short (07:00 to 09:00 am). Breakfast room is small and not equipped with tables: they are still finishing the hotel (Dec 09/Jan 10) and then there are only armchairs with small tables on the side. Staff not very professional. The price is already full even if something need to be finished.
the location was conducive to trips to various sites in the city,the staff was pleasant and the continental breakfast was nice.
Stayed at this hotel for 7 nights in room no 825. staff are very friendly it is right next door to the world trade centre and a lot of building work is being done, I do not understand why people complain about the noise on previous postings, as when you are in the hotel you can hardly here it [yes everyone knows there is a lot of building work so why complain ] breakfast is good value , free internet use and free coffee in the louge I would highly recommend this hotel,michael & louise westcliff-on-sea essex england
Beautiful, confortable and very very clean !!!
The location is unquestionably the real interest for this hotel may be we were unlucky but we had neighbouring very noisy and boring late in the night, noise again very early in the morning and the hotel just forgot our room cleaning while it was totally free all the day
We where not told that the room was a "pull out sofa bed" so I was forced to upgrade, I was also told by booking.com the breakfast was $8.00 for the continental buffet and it was 16.00 The Price, you can stay at the Milleniium for the same amount of money and its much friendlier and luxurious
quite new.....very cleanly....comfortable bed.......
All of the staff that I encountered were very nice. The bed was comfortable. I also loved the welcome cookie. It was a nice surprise and I was hungry!! The location was great for my needs and is just minutes away from the waterfront. The room was nice enough but there was weird white stuff on the walls and in the bathroom. Cleanser maybe? I went down to the bar area and had to wait 5 minutes to be seen/ seated. There were just a few people there so it wasn't a busyness issue. I ordered soup. A little over 5 minutes later the server responded to tell me that the soup would take 25 minutes. I ordered pizza instead. It was fine but I was disappointed. The temperature in the room was freezing. I adjusted it with the thermostat on the wall but the air conditioner continued on, event though I had selected 68 on heat. I ended up pulling the plug to get it to turn off after an hour of adjusting the thermostat and waiting for warmth. I was exhausted from a long day and got in bed to watch tv. The remote control would not turn on the television. I inspected the outlets and they were all okay. The button on the tv worked but, even then, I was only getting 4 commercial channels. The lights on the remote were coming on also so I figured it wasn't batteries. I decided to call the front desk. Unfortunately, the phone in my room did not work/ call to the front desk. I tried both lines but no luck. I even tried dialing other services available on the phone but that just rang and rang. So.... exhausted and frustrated, I got dressed and headed down to the lobby. I had to wait a bit as a few people were just checking in. The person at the desk was very nice and sent someone up to my room. The man arrived to fix the television. He was extremely nice but the issue did take about 15 minutes or so to resolve. He wasn't sure why the issue happened but he had to get a special remote and change some settings. In the morning, I headed down to the restaurant again. I asked if I could order from the menu. I was told buffet only, though I think there may have been a communication issue. I later asked a different server after I saw the selection up close. It was generally unimpressive. She said that I could order from the menu but I decided to just stick with the buffet since the menu would take longer and I felt like I was being a burden by ordering. I was extremely disappointed overall. The eggs, potatoes and waffles were all cold. I ate just a little bit and spent over $20 with tip. I was extremely disappointed. Overall, I wouldn't recommend or stay at this hotel again, unfortunately.
Staff, including restaurant staff, were very friendly and professional Jersey City NJ. Accessibility from the highway was poor, even utilizing gps.
The hotel was conveniently located and quiet. Also the room had an alcove so our baby had some privacy. Somewhat expensive for the service received, but otherwise a fine night.
The reception staff, especially Felix, were very helpful and courteous. The room maids were polite and efficient. The hotel location was like an oasis with the nearby marina, shopping mall and street restaurants after the hustle and bustle of Manhattan.
close proximity to light rail and subway lack of view, lack of customer service with rainy day needs; umbrella, dryer for coats and shoes. stayed 2 nights, but hotel split it to two separate nights and we have to check back in and re-key our room keys for the second night. brought personal pillow and maid service removed it during the daily cleaning. T/he pillow was never found.
The staff were extremely helpful, courteous and friendly and the hotel room we had wass excellent - spacious and with good amenities. Whilst there isnt too much to do, or see, in the immediate area with the ease of transport into Manhattan [the Path train from Grove station is only a ten minute walk away] it made a relaxing base.
Yes! Very convenient! Very nice hotel!
Very comfortable. Great view and location!
The hotel is walking distance from just about everything and the light rail is behind it. Like the cookie at check in. Staff was very friendly. Had a room on the 3rd floor and the view was a roof with lots of vents.
Good alternative to Manhatten. Rooms were a nice size, staff were polite and helpful and would definately reccommend this others.
Great location. Easy access to NY center.
Views, staff, quality of the rooms and hotel Nothing
Comfortable bed 50 dollars for Below average scrabled eggs, potatoes, oatmeal for two... I was not impressed with the price or quality of food.
It takes only 5-minute walk from a station.
Great stay. Ideal for venturing into NYC great location.
The staff at the counter for my check-out was carrying an attitude. She seemed not happy or not nice at all during my checkout process. Did not say hi or goodbye either. It gave me a feeling that I was in a DMV.
The staff were extremely courteous, helpful and accommodating. At check-in, Debbie was wonderful, great sense of humor, and very professional. She upgraded our room and gave us a beautiful view of the Manhattan. The young man at the door was wonderful as well. He was kind and courteous. The beds were very comfortable and clean. We didn't like that there was a charge for wi-fi. We normally stay in hotels where the wi-fi is free. On the positive side, since we didn't use it for the 24 hours that we paid for, my credit card was credited and we were only charged half of the fee for wi-fi. Wasn't too thrilled about paying $3.00 for a coke from the little store either.
A great place to stay for a NYC weekend. Quieter than Manhattan, beautiful skyline view and very close to the PATH train. The staff is very friendly and the room was clean. Will stay there again.
Location location location, proximity to NYC is great, good food around the hotel area as well Was not able to check in until 2.5 hours after the check in time due to non-availability of rooms.
Nice, clean hotel. Friendly staff.
Good value, well presented hotel Travelling into New York over the week end takes longer due to less frequent path trains
The service, room, restaurant, location were excellent.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
location is fabulous, rooftop bar was very nice. the room was very small.
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
unique, great location - very little street noise.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
Otelin konumu manhattana giymek icin gayet uygun ve ekonomik. Bir minubusle 2,5 dolara direk 42. Caddeye ulasiyorsunuz Otel cok basit ve kalitesiz ayrica cevresi de guzel degil
Çalışanlar çok yardımsever, Manhattan merkeze 20 dakika mesafede NJ otbüsleriyle ulaşabileceğiniz bir konumda, otelden 7 - 8 dakika yürüyerek bu otobüsü kullanabiliyorsunuz, kahvaltısı zayıf, odaya ilk girdiğinizde eski ve bakımsız gibi görünüyor ama temiz... Odaların içi daha aydınlık renklerle ( badana ve eşyalar) donatılırsa daha albenisi olur.
Very clean. Staff was helpful and friendly. Beautiful views. $32 a day parking and no free WiFi.
Location was great. It was nice to be able to get out of the city and away from the holiday crowds. Nice views of the city skyline. Not much night life close to the hotel. Most restaurants close to the hotel were closed on the weekend.
Excellent service Clean Great views of NYC Location is perfect PArking fee is too much.
The staff were very helpful.
Clean, beautiful view, attentive staff 20min cab ride to uptown
We had a good experience at the hotel. Staff was nice and rooms were very clean. Only minor negatives: Room service food, particularly breakfast, isn't really that good, which forced us to start going out for breakfast ( 3 out of 5 stars). However no worries because it's NYC so there is plenty of food around. Location isn't the greatest, but it's close enough ( 4 out of 5 starts). The 9/11 memorial is right across the street, which is convenient, but other than that, you'll generally be taxiing or ubering everywhere. My boyfriend forgot his keys and didn't realize until we were back in DC. The great news is that the housekeeper did turn in the keys, but the guy in the list and find area was being a dick, asking him the most ridiculous questions... We still haven't received the keys either. Hopefully they actually send them.
The rate was great for NY. Room was clean and the bellman are always helpful. The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.
They easily accommodated all of my requests and the staff was delightful in all of their interactions. Beyond that, the hotels looks nice, has clean facilities and has a great location next to the One World Trade Center/Freedom Tower, as well as connections to a variety of subway lines. Very convenient.
Great view, clean rooms, very attentive bellhop and staff. An air conditioning unit that was never able to reach the desired temp and a rattle from the unit itself all night long.
fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Baggage check & location
Location was what we liked and felt vary safe at all times. The staff was friendly and the room was clean and comfortably. The parking was a great convenince but seamed pricey when you add it to the room cost. Maby price it per visit vs per night.
Beautiful hotel. The room was clean, nice and had an amazing view of the Freedom tower! Well worth the money
Loved everything from staff to the fresh new high class bed sheets 55 dollars a day to park, moved 1 bottle of champagne in the fridge and was charged 20 dollars for it, due to the sensors on the bottles, called front desk and they removed it from the bill with no issue though.
Staff were excellent Exterior of hotel needed update.....neighborhood is somewhat run down....but NEVER felt unsafe
Location - close to PATH station, lots of restaurants within 5-7 mins of walking distance- excellent for people looking for Indian food. Cleanliness Friendly Staffs Excellent Breakfast and the duration 6 am - 10 am suits everyone This hotel does not have a parking lot. But thats not a big deal, there are many paid parking lots near the hotel and available at a reasonable price.
It took us less than 5 minutes to walk up JFK to PATH. Chickpea restaurant is right at entrance to PATH and had super tasty gluten free, vegan options that we could carry back to eat at hotel. Stayed on fourth floor and liked separation in room. Bathroom is tucked away and little area for fridge and microwave helped keep costs down. Friendly staff. No parking, had to find parking and then walk 5 blocks to hotel to check in then back to car to move closer to hotel to unload bags. This was hard after a long day of driving but hotel staff was very kind and helpful once we arrived. Parking is available 1.5 blocks away for 12$ a night. This should be mentioned with reservation so you know where to go. Neighborhood is run down. We weren't out after dark.
Layout of the room was nice. One the surface it was clean. Didn't inspect to to much. Great rates! Would stay again. Just to pick something, the elevator was small and took forever.
Location of the hotel. Nature of the staff..they are stabbon..and arrogant in nature..
Very nice hotel and convenient to Journal Square PATH.
The location to Manhatten is fantastic! The staff were welcoming and informative and very prompt! Paying for parking which I didn't know to take into account as far as the budget goes is an extra $12 a day. I also thought that the bathrooms needed remodeling, they have an awkward layout and some rusting was showing.
The price was right! The Ramada was clean. Most of all, it is in walking distance to the Path Train. An added plus was that the staff dealt with a slight dilemma in a most professional way, at no cost to us. Entrance to the hotel by vehicle could be a problem and be aware that close parking is limited & sometimes an added charge.. This is typical in congested city areas.
great location cleanliness good staff Calm and quite TV in one room was not working.
The location, included amenities, and service were all spot on. Will definitely return here. Only complaint was the hard bed. That said, it was well worth the trade off.
The room was quite clean and comfortable. I really enjoyed the water bottle refill station.
Location to shopping, tourist attractions, and public transportation lump between two matresses being placed together to form a larger bed
The staff was very polite.
The staff is very courteous and helpful. The premises are clean and well maintained. The location is awesome if you like to walk around and take in the sights. The Financial District is one of the few places I enjoy walking around as it isn't as densely populated at night. The room we had was right by a garbage disposal or ice machine so every so often we'd hear it go off. Very distracting and unpleasant. The room seemed smaller than it is because the ceilings are outrageously tall. The bathroom looks like the designer took a page out of the YMCA men's domicile for inspiration - cheap tile, crappy shower, meh. The windows haven't been washed in what I can only assume is eons so even if the view were breathtaking (it wasn't) you wouldn't be able to see it properly.
Location was excellent but hotel was way too expensive
Very Clean, well maintained. Smallish rooms.
It is a really good choice! Clean and new hotel, in the middle of wall street, it is really cheap compared to other much more options in new york. The price I paid was 20% less expensive than other hotel in town. Rooms are clean, nice and confortable. Self check in is strange but very efficient at the end!!!
Location and cleanliness of room
I had a PHENOMENAL front dresk staff Saturday when I got in! Super helpful!!
The location was very convenient to all of the Financial District. The attached restaurant provided good food and standard NY prices. The room was clean, quite (outside noise was minimal) and the staff very accommodating. Although the parking was discounted, it was about a block away. It was not clear where the parking facility was located and I circled the blocks a few times and wound up having to call the hotel to give me instructions on where to go.
I thought the staff very responsive to my questions. I had a document printed out at short notice, and it was done efficiently and without complaint. What I most disliked was the set-up with the television. It is absolutely standard these days --even at a motel 6 -- to have a large number of cable tv stations available with at least some of the more common movie channels. There was none of that. Also, one would expect a large movies-on-demand set-up on the television and that too was missing. 2) my in-house phone did not work, and so to communicate with the front desk, I had to go down by elevator; 3) it was difficult to catch a cab in this part of wall street, and there was no way of doing so, according to the staff, except to walk 2 or 3 blocks and hope for the best. The hotel should have a better arrangement when it comes to cabs; 4) the bed was fine, but the only cover/comforter doubled as a bed-spread, which meant one had to sleep with the bed-spread, which I find off-putting -- potentially unclean.
Location It is affordable and that's about it. Not much service.
I liked the price and the location. Can't think of anything.
The beds were very comfortable and the free internet connection was helpful The only potential problem was the Light Rail train outside, but I didn't really hear it most of the time.
Good location facing Mahattan and at a walking distance to a metro station. Free parking. Very noisy A/C system. Can't be used when in the room.
room is spacious & convenient, with full kitchen facilities. hotel is close to one of the Path Train station which allows easy access to either Midtown or WTC. price is very reasonable taking into account the facilities available and accessibility. Bathroom may be further inproved. shower was not powerful enough for a very cold winter time stay in NY.
free parking housekeeping was not provided
Great place the only thing would like to see is better air freshening in the hallways -- predominantly Asian guests on extended stays who do a lot of cooking and the strong odor of the foods can be overwhelming in hallway and on elevators but not in rooms. This is why I give it a three for cleanliness for public spaces. Rooms are excellent quiet and modern with updated renovation in 2014.
Lokasyonu tatilimizi kolaylastirdi, ucretsiz wifi oldukca guzel bir hizmetti, temizlik yeterince iyiydi Yapi cok eski oldugu icin bazi seyler pratik degil. Ornegin kiyafet dolabi cok kucuktu
Yeri merkezi, alt katında 24 saat açık bir restaurant bulunuyor. Odalar çok ufak, eski, temiz bir görüntü sergilemiyor.
şehir merkezi ve temiz olması bagaj bekleme parası alınması luzumsuz
Otellin yeri her yere yakın ve cok merkeziydi
Bath + separate shower. Very friendly and professional service.
Bed's were comfortable and staff was super friendly. Bathroom was top notch. Getting a cab was super easy the staff were pro's at that. Nickle and dimed to death room from room service 4 drinks Cokes and Pepsi 2 of each were 30 plus dollars and they were the small bottles. I found pills in my room and my whute comforter had lots of dark lint.Food was standard at best. My room had no mini fridge. Windows were not sound proof. Really far from everything fun. Boat horns go off all times of the morning somtimes so loud it makes you look at your phone to see if its vibrating. Overall nice place could be the best if they fix these issues.
The location was outstanding with a view of the harbor and Statue of Liberty. The room was large and well laid out with an oversize bathroom. The staff at the concierge desk was outstanding and extremely courteous and helpful. Very elegant and pleasant stay.
This is a lovely hotel, but it is a business hotel. Go to the one in Central Park if you are looking for a more romantic or family-oriented place to stay, but it is still a really nice place to stay. It's in battery park, away from the main buzz of nyc - lovely and quiet and the views of the Statue of Liberty are beautiful, but stay elsewhere if you want to be in the centre of things.
Great View and location
I had a beautiful,comfortable room with a breathtaking view overlooking the Statue Of Liberty and all the commerce on the river. It was a wonderful place home away from home for a great Big Apple week-end! N/A
Very luxurious comfortable hotel. They seem to be able to find the perfect mix of attention or privacy based on what you are looking for and if you seek out any help. Very classy hotel with a great staff.
Large and very clean room. The housekeeping service was really professional. The bathroom was comfortable, with a lot of space and really clean. The garage too expensive and without in and out privilege. I would suggest one of the several garage that you can find nearby the hotel, they are all more convinient. The hotel was perfect but the negative note was the charges for the wifi connection which is commonly for free in lower category hotels.
View - Memorable!
Nice and friendly staff TV did not work properly.
I lived in that neighborhood when I first moved to NY. The outdoor space that has the view of the Statue of Liberty has been closed. There is no view of the Harbor from any common area.
The friendliness and good education of the entire Staff. The setup of the room plus the commodities of th bath immense bathroom. The limitations of the breakfast offers plus the poor value for money
Everyone was helpful, and gave great suggesstions. The room was large enough for the 4 of us, not always the case in NYC, clean and comfortable. We were very happy with the location and the BLT restaurant was very good.
Considering it was the marathon weekend we were able to get a room here. Very clean. Beds were small and not that comfortable. But for NYC it was bigger than I have seen
Was easy to get there, since it was a weekend we parked on the street without a problem and as we marked in the preferences we wanted a room with a view they gave us a a room looking at the Hudson River.
Not much You pay additional for everything except a basic bed. The staff has a negative attitude that borders on rude. The elevator service is very slow.
Location Rooms were very very small, bathrooms were even smaller, no room to move in and no storage space whatsoever in room at all
Just entrance Very small space of room, very expensive if you think about cost vs. benefits. Even breakfast of us$ 24,50 and us$ 6,53 for a bottle of water???? The most expensive experience that I had when I am trevelling all around the world during last 20 years!!!!!!!
The staff was excellent; courteous, helpful, engaging and friendly. The room was spotless and comfortable with nice amenities. I really enjoyed my stay and would definitely return.
I loved the terrace facility , made a big difference to me comfort. I will use this property again when visiting New York. First room I was allocated was way to small , requested a change and reception was very accommodating.
Nestled into a quieter part of Manhattan (or at least not as hopping as Times Square) the Roger feels like a bit of an oasis. The hotel did a great job of converting its rooms so they don't feel like an old apartment with a fresh coat of paint and an over-sized photo of old Chelsea. The lobby is pleasant, there is a small, intimate cafe on the landing and the rooms are well-appointed and comfortable. This was my first time and would stay again.
Stunning hotel. Stayed here for 4th of July weekend. Location is amazing, room is amazing and staff was amazing. Will be back next time while I'm in NYC. Parking is a hassle and valet is 55$ a night.
Great service. Very clean. Rooms weren't spacious but very clean and modern. Extremely comfortable bed and bedding
The staff, location, and quality of the hotel for the price cannot be beat in New York. I would recommend this hotel to anyone, and I travel to New York often, usually staying in hotels like the W. Nothing.
I liked the modern design and the crisp clean linens. Unable to control temperature of room. Also found a large roach crawling on the floor. The staff rectified the situation immediately.
Nice staff, comfortable mattress and linens, great shower, funky style and great location - walk to everything and close to subway Ultra small bathroom sink and counter, A/C didn't cool the room below 72 even with the thermostat turned down to 60. Bed also on a platform, and corner of the base jutted out far enough that I whacked my shins on it to the point of heavy bruises - totally my fault but just beware!!
Large room was clean and recent renovation Couple blocks from 34th st subway Tiny bath but was clean and modern
Most everything. My only facilities detraction was the shower water temperature bounced around. The location is not in the middle of anything, but it is close to a lot.
temizligini merkezi olusunu
2 blocks away from subway Very small room, was expensive (New York conditions), very slow elevator
Personel i̇yi̇, oda konforlu, çok rahat bi̇r otel. çOk beğendi̇k.