We booked "smoking room" by internet but we was told to stay "non-smoking room".
Very clean. People at reception where very polite and breakfast was good. The free travel card is a strong plus None real bad points really. It's a business hotel so it lacks a bit of personality. However, I was travelling with work
24 Hour bar where one could relax
Ease of location Bistro food poor choice. Quality of bed quilt and pollows absolute rubbish.
It s not possible to secure motorbikes Parking only for cars
Hotel is centrally located in Altona and close to train station Internet rate quoted price excluding breakfast, but breakfast charged at full rate if taken or not
it was clean, near the train station, friendly staff.
Free public transport card, proximiy subway Standard room: plastic bathroom, fixed standard furniture
Great location nex to Altona staion. Nice quiet modern hotel. Make sure you get a breakfast voucher if you have paid in advance . Otherwise they will try to make you pay again......!!
It was well located and there is free public transport on the underground with your room card. The first night we were provided with 3 double rooms having requested 3 twin rooms, which we were moved to the second day. Also breakfast is not included in the price but you are given breakfast vouchers with your room key at check in and are charged for breakfast whether you have it or not. Staff were very unhelpful when we were checking out and laughed at us when we questioned this.
It was clean, and the people were nice, and it was close to the subway It mentioned 'wireless internet' as part of the room ammenities, but it didn't mention that is was 30 euros a day, which isn't vary fair in my opinion cause that is a big part of why I booked that particular hotel.
Facilities were good for a budget hotel.The staff were very helpful and the facilities were clean.
Clean and cheap
great hotel for city and night life easy to get to from airport none
Ease to rail travel. A Microwave and tea making facilities should be provided in all rooms. More information on the local area provided to rooms - value for money restuarants etc.
This is a basic, chain hotel near the Rieperbahn. We stayed one night just to see the Rieperbahn and that is the only reason to stay at this hotel. It is clean and safe but not comfortable. The room was just too small to enjoy the stay.
the room is kept clean and the staff is very accomodating
The location. N/A
friendly, close to the city center toilets not cleaned beds broken
Good location and excellent for travelling to other parts of the city.
The facilities are very nice and the rooms are large. The housekeeping was not great. They sometimes would forget to bring towels.
Keen and friendly young staff. Food of good quality and value (excellent Caesar salad; good breakfast). Stylish modern design. Huge room. Nice bar. Free internet access. Enjoyed staying there. Location is in a rather run-down area away from city centre (which helps to keep the price down, but wouldn't suit everyone. Fitness room poorly equipped for a hotel of this quality: didn't even have a treadmill. Bathrooms well furnished, but the showers were unusually cramped.
nice, spacious and clean hotel room & bathroom, quiet, very friendly personnel further away from city center as expected
design, new hotel, bar, wireless facilities location not optimal
Helpful staff and chic design of hotel rooms and lobby area.
The staff was really nice and frinedly!!! Location is ok but for somebody who wants to be close to the center (Jungfernstieg etc.) there are probably better options in the city center
the large room and the special decoration no swimming pool
I'm a frequent traveller (in average 1-2 night per week in a hotel), but unfortunately HH Boston is a rare example of excellence in the hotel world. From arrival til departure only the best possible service, food, room. And that without costing one arm and a leg... I can't await to get back soon ! There was absolutely no such thing !
Personal reception, great rooms and shower, good breakfast noise of the elavator in the room.
short distance to the train station
Enjoyed the Miniatur Wundeland which is the reason we stopped in Hamburg. The location was easy to get to and the hotel staff helped guide us there so we had no worries of traveling around Hamburg. The location was good for us since we traveled by train.
Brilliant location and good value. No
I'ts close location to the Autobahn Parking space in Hotel Compounds is very restricted
Clean, friendly, quick service during breakfast, good location. No air conditioning in room, only noisy fan. Don't stay in this hotel when it is hot outside. When it is cool outside, I will come back.
hotel staff were very helpful, room was clean and comfortable
Correctness of staff and comfy rooms No parking despite booking.com stated there would be
decent location, and the staff were friendly enough, close to the S-Bahn and overground services, and very convenient for the Nordbank Arena. my room - very small bed, I had to pull the mattress onto the floor to be able to fully lie on it. a very very small room, also very warm room, no air conditioning (that I could see) and since the room was on the ground floor, facing the road and train station, I couldn't open the window. I had a poor night's sleep.
I like the friendliness of ALL the staff that I met. All of them make me feel very welcomed. I find the soap container to be placed too far from the shower area making it very difficult to reach during shower. Otherwise, the room is perfect.
The position of the hotel
The underground car park was a huge benefit and made us feel our car was completely safe. This did cost £7 extra. The out of date bathroom was surface clean, as was the bed linen but the carpet looked like it hadn't been cleaned in years (although I think it needs replacing). The beds were also in need of replacement. Altogether I think this hotel was out of date and in desperate need of refurbishment. Very disappointing for the money we paid!
Nice room and minibar. Bikes were offered to stall in garage The bed was not so comfortable, size ok, but hard sleeping.
Easy access to the old town by bus #3
The room was very spacious and comfortable. The rate was very reasonable for the facilities provided. I was able to have breakfast on an outside terrace on the fifth floor with a fantastic view of the city and harbour. Whilst a little way out of the centre public transport is excellent in Hamburg and a bus for either the U-Bahn or the city centre stopped every few minutes directly outside the hotel. The hotel is only 5 minutes from the Schanzenviertel which has a great selection of whacky bars and restaurants. The room was not air-conditioned and temperatures rose to 33 degrees while I was there.
The Staff was very kind and helpfull dusty room old shower / toilett facilities no lift into the 6th floor so i had to carry my suitcase up the stairs in general its a very old hotel, carpets in the hallways are dirty and smelly overpriced for what u get
Staff was prepared and came up with a better solution on our booking on arrivals. They got free internet that worked fast and had a very good breakfast
Good selection for breakfast. Free fixed pc internet. No restaurant and not much in the area. Small, indifferent bar.
interesting location poor breakfast as a lot of guests had their breakfast at 830 hours and tha personnel did not provide enough at the breakfast buffet
nice location with lots of nice cafes and restaurants. Easy connection with public transport to the center. For a 4 stars hotel Nordic Hotel Domicil is very shabby and old. Its more like a 3 stars budget hotel. We reserved a 3 person bedroom so that our 4 year old dauther would have her own bed, we got a room with 2 separate beds and one camping bed in the middle. The camping bed was so old that the springs was jumping out. For our 4 months old baby we got a baby bed that she could not sleep in since the middle leg at the bottom was sticking up. So we ended up sleeping all 4 in the two separate beds we pushed together since the manager was not available until the next morning.
The hotel is not very close to the center, a few bus stations from the s-bahn station Holsterstrasse. The good thing: unlimited free Internet. It is time to make a renovation in the hotel. Also they should bye a better Internet rooter.
The needed refurbishment is going on reception should also happen in room. Recptionist was great and very helpful
Not a thing Everything dirty , unfriendly staff
Superb service, super restaurant, good public transportation to city center, comfortable Way to room was unwieldy
Definitely an off-the-beaten-track, cosy and quaint haven of peace away from the bustling atmosphere of a modern and big city like Hamburg - hotel offerred to pick me up from the nearest train station
I thought the staff were very attentive, helpful, friendly - always smiling/genuine and professional. The atmosphere was welcoming and not at all pretentious. The breakfast was delicious and the wine selection at Kleines Jacob was impressive. The overall stay was extremely pleasant, and I would defiinitely go back. I would have liked it if the shuttle bus option was available throughout the day or at least all morning. Also the juice at breakfast should be freshly pressed for a hotel of this standard.
The hotel is located along the Elbe river, in a quiet neighborhood outside the center, which we enjoyed very much as wanted to have a peaceful relaxing stay The deco, the friendliness of the staff, the atmosphere, value added services (arrangement for 'surprise' birthday cake, cleaning of the car windows overnight in garage, just to list a fewe) etc etc were just fantastic ...this is certainly a top quality hotel. We were looking forward to dining at their restaurant as they had good reviews. We tried to make a reservation upon arrival but were told that it was fully booked for the next two days. At the end, the waitlist had cleared and we had a dinner there but were not too impressed with the quality - and we thought 4.5 hours for 4 course dinner was a little too long. Surely there are people who enjoy long dinner but we thought they could consult the guests as 45min waiting time between the courses is rather unusual. Also, we was told that as the menu was hand written (which is nice), they needed to have 2 day priopr notice to prepare a 'lady's menu' which we thought was quite surprising for the restaurant of that reputation/price.
All staff were very friendly and helpful. Great German wines in the bar.
Good atmosphere The fact that some rooms are located in another building(s) across the streets.
The quiet neighbouring area.... This old hotel could have been a traditional place with 19C mood but the hotel owner seems to have renovated it into a luxruious and rich but souless place--in terms of the hotel's interior and the service of the staff. I feel like I am staying at any of 5-star hotels in downtown of a big metropolitan city like New York, Singapore, Tokyo or Seoul. No touch of Hamburg.
Hotel has an excellent location and wonderful staff very attentive to every detail. I travel about 160 days a year so I stay in hotels as much as I stay at home. This hotel is one of the nicest I stayed in. In the little restaurant they allowed smoking which can ruin a great dinner
Silence and quietness
good service, nice restaurant
evrything was perfect
Suggest that when the pay view botton i entered on the remote control then the room number has to be entered before the channel will be shown.
Rooms comfortable and clean, restaurant good and easy bus trip to city centre. Most important ample car parking.
Location The air did not work.
very nice, clean and stylish hotel. room ar confortable and good size, staff helpful
room is very clean internet is not convenient
room was clean breakfast was not included in price - in the US it would have been. I had to pay to use internet - again, in the US this is free. The room was facing a loud street and the temp. in room was too warm but could not be fixed - so I opened window but then it was too loud from street noise.
the big bed, the toilet was good, but we didn't stay verry long at the hotel the cleaning woman, the man who came in my room at 8'o clock in the morning and wake me up
Excellent rooms and good value for money, in particular the hotel service and staff were excellent and could not be faulted.
The room and the view from the room was great. no breakfast - but in the end no problem
Spacious Room, modern elements Water in tub was difficult to manage. Either too hot or too warm.
Spacious and modern apartments.
The design of the hotel and the proximity to the Harbour in Hamburg No staff to help, no cleaning daily, really noisy cobblestones in the streat outside (cars sounded like trucks - all night long)
since years I enjoy to stay here for some days the weather :-))))
The location and spaciousness of the rooms. It also has a very good deli below, which being an apartment was useful.. It could use more instructions/ comments etc in English.
The situation; rooms nicely furnished No air conditioning, and very noisy street in the night, so it was not possible to sleep with open windows. Receptionist was not on duty as advertised, very poor assistance from her part and rude response to our remarks.
Breathtaking view on the harbour, at least if you are lucky enough to have a room at the front side.
I only like thr cofee machine
Size and design of the room, the restaurant There is no gym in the hotel. You need to pay 15 eur to be able to use nearby gym (I think this should be included in the room rate).
Cool design, nice ambiance, very spacious, attentive, polite and discreet service, great restaurant, easy access to airport. The heat! In the summer the hotel gets very hot and it is not comfortable o sleep. I do not like air conditioning as it is usually noisy however i think you need to do something about the temperature in the hotel. I have friends who will not stay at the Gaswerk only bocause it gets too hot, otherwise they like the place.
The style and the good staff the price
excellent design slightly out of the way from the city center
Great ambiance and very friendly people.
The room was not the booked room. All personnel rather unfriendly and unwilling to help. Motel atmosphere in parts almost prison-like. Rooms missing any warmth or eye for details. Overall disappointing and not living up to what the pictures promise.
The friendlyness and service of the people. For us, with two kids, it has been great staying. Nevertheless there is no indoor swimmingpool and no playground in the hotel... The rooms were a bit dry (because of the clima?)...
I enjoyed everything. Staff works perfectly, breakfast is absolutely full, big size of the rooms. Quiet district around and easy road to city center, main shopping streets. If you want to be in the center this hotel is not yours for these purposes.
Walking distance to parks and to the city center and to the river Elbe. Good design. Hotel staff during the breakfast (which is a fantastic buffet) is not up to the standard the hotel does represent
Excellent, big breakfast Spacious room Friendly staff
Convenient for where we needed to go, welcoming entrance hall, decent dinner and excellent breakfast buffet, surprisingly quiet rooms
Staff Its litle bit far from downtow....
staff wasn't all that friendly or helpful. wireless internet access was ridiculously expensive as was breakfast
Location and Noise from main road
The swimmingpool and resturante Stains on the carpet
the personel small bed
nice sauna pool, open until late, which was very convenient. room and hallway was a little worn, not really at Novotel very high standards; hallways need refurnishing
Breakfast was very good and rich. The maids were too noisy.
parking space, public transport, sauna facilities
Otelin Lokasyonu , çalışanların güler yüzü, temizliği, terastaki güzel kahvaltı (Tabii hava güzelse ..), Cevredeki yuruyuş mesafesindeki kafeler ve restoranlar. Odalar biraz kucuk ama çok kullanışlı. Fiyat ve konfor göz önüne alındığında çok iyi olduğunu düşünüyorum.
close to public transportation
Relatively small hotel with friendly staff. Good location
Big and very clean rooms; Very good location for business trips; Very polite staff Some persons of the staff do not speak english
Friendly personnel, nice clean large room (for 3), good and reasonably quiet environment. Breakfast OK. Nothing exceptionel, nothing not good. Can be recommended
Good location and friendly, helpful staff
Very nice breakfast I booked a room that slept 3 and got a room that slept 2 & I was charged for on site parking but not advised that it was an extra cost
Friendlyness of the hotel staff, rooms are huge! Location could be better!
Good facilities & excellent breakfast No British TV channels
Nice to be in a non smoking Hotel- Good location close to subway station called Sternshanze. Internet was perfet using my computer.
The room was very nice, functional, quiet and clean. The free wireless access to internet was an important asset. The breakfast was of good quality. The receptionist was not overbearing friendly and not very well informed about restaurants and other facilities near to the hotel.
Cheap and cheerful Out of the way
good price and location next to the fair
Need to increase quality, wireless internet connection needed to be provide Staff's response
It was clean - mostly everything else - no parking, not possible to use credit card, horrible bed, contruction site outside the window, no breakfast
staff was friendly and spoke good English the showers and baths are shared, it is not a major issue, though it would be handy if at least one out of two was inside the rooms
Merkez istasyona sadece 5 durak uzaklıkta, temiz, rahat, ulaşımı kolay bir otel. Tren istasyonuna yürüme mesafesinde ve istasyonun arka sokakları bir adet alışveriş merkezi ve dükkanlarla dolu. İsteğinize uygun yemek yenebilecek yerler mevcut. Tren istasyonu yakın olmasına rağmen gürültü pek fazla gelmiyor fakat camınızın açık olduğu koşullarda az da olsa rahatsızlık verebilir. Otel içindeki herhangi bir gürültü kaldığınız odadan duyulabiliyor.
Superbude St. Pauli was the most amazing Hostel I have stayed in so far (I have stayed in quiet a lot hostels in Europe and abroad). It opened in the beginning of 2012 and everything is new... very new and clean shower and toilets... very good beds... lovely style throughout the whole hostel! Someone has really been thinking about the whole concept and the implementation is just perfect! For my next stay in Hamburg, I'll definately go for it! Can't say anything about the breakfast, cause I didn't have any. Guests in the hostel varied from young backpackers to families with kids and we even saw an old couple...
The Style - cool and Funky Limited amenities - TV simple, no HI FI, few treats
design, furnitures used, restaurant was definitely not like typical hotel-restaurant, but a very nice & cosy one.
Room was comfortable, large, stylish. Free internet was very nice. Free wifi would be good (the internet connection is wired).
Great hotel, large room. Plenty of space for a family with 3 young children (4,3,1).
The room design and the food (dinner). The food was excellent and the reception staff were very helpfull. I think that breakfast is a bit pricey
Freundliches Personal, der Preis ist in Ordnung, angenehmes Zimmer die Bettdecken waren leider ziemlich schlecht und führten zu Schwitzanfällen.
Great modern design hotel without spending a fortune. Lovely helpful staff and nice clean room with great bathrom. Not right in the centre but an easy taxi ride in so not problem getting around from there. Lots of parking, overall a great hotel.
Good vibe ; Very friendly staff, very helpfull with the children; Nice big rooms; Enjoyable place
In a business area but close to enterntainement areas (with public transport, s-bahn). A bit impersonal, design can look cheap sometimes.