ilk girişteki ilgi ve bellboyların samimi davranışı evet kasada unutulan eşyalarımızı almak için uzun süre bekletildik az daha uçağımızı kaçırıyorduk eşyalarımızı almış bir yere kilitleyip gitmişler sorumlu kişiyi zorla getirttik
genel olarak tüm özellikleri iyi denilebilir. Kahvaltısı bence pahalıydı. Bunun yanısıra otel ile booking.com arasında bir iletişim bozukluğu olduğunu veya bilgi eksikliği olduğunu tahmin ediyorum sebebi ise: Benim "booking.com" da ayırttığım odaya kahvaltı dahil seçeneğini de işaretlemiştim ve fiyatı o şekilde hesaplatmıştım.Ayrıca her odanın bahçeye açıldığını zannediyordum siteden öyle anlaşılmakta çünkü. Oraya gittiğimde sadece rezervasyonun kahvaltı olmadan ve bahçeye açılmayan ikinci katta bir oda olarak yapıldığını öğrendim. Bu da pek hoşuma gitmedi açıkçası. Ve ayrıca "booking.com" dan aldığım çıktıyla pek ilgilenilmedi. Sadece rezervasyonumun yapıldığı belirtildi. Bu konu beni çok rahatsız etti.
otel personeli çok iyi..
En beğendiğim özellik tüm personelin sıcak ve çözüm odaklı yaklaşımıydı. Hayır
i liked the room its was very nice and toilet was amazing and the pool was really really gud the wooden blinds in the toilet were peeling off
professional check-in and out. my early wak-eup call to get my flight
the size of the suit and the restaurant (anis) were excellent some toilets do not have hand showers
The friendly nature of all staff we met,
I loved the pool Internet service cost a fortune.
A spacious room. Shopping mall is just a few minutes walk from the hotel.
I like the location; the rate of the summer it should be for the year for the resident/National In the bathroom the showering area it need curtain because it is transparent and it had two door for the same area.
I do like the greek veiw , the location of the hotel , and I llike the shopping mall connected to the hotel ,and the spa No
Very well done room with all amenities. I made a service request (fix internet) late in the night, and it was done immediately! Superb! The buffet, while it was widespread, could have more tasteful with a multi-cuisine touch added.
Close to airport. Next to the mall. Room upgrade When you order food from outside, they make you Come down and get. The consierge will not bring it.
The room had sharp corners that was not safe for my one year old baby
I stayed one night so difficult to juge. I selected the hotel for 2 reasons: close to the Dubai airport and I am a member of priority club. I must say that the hotel was better then expected though I knew by family members that it was very good. No negative aspect but I had a very short stay.
Accessability to other tourist venues in Dubai and to Festival City Shopping Mall.
The hotel is very comfortable and clean, attached to a shopping mall, very close to the airport and most of interests, nice valet parking facility The staffs are not so friendly when you check in; the hotel not offered a free breakfast with regular price. The time of check in and out policy are so terrible.
Really good location, brilliant staff, and good facilities. Damp smell in the corridor of the 9th floor near the lifts.
The hotel is very well laid out and in close proximity to Festival City Mall. The reason for our trip was to attend the Race to Dubai Golf Tournament and it was a big plus to receive a complimentary golf lesson at Al Badia and to be able to have endless balls for a 2-hour practice session on the range and pitch/putting facilities. Joe at Concierge deserves a mention for high service quality and he also remembered me from a previous stay. Everything was absolutely positive, except if I had known we would wait so long for the limo service to Al Badia Golf Course I would have used my own car.
The view back to the city from the room was fantastic. The room was well laid out and the bed was very comfortable. The Concierge staff (especially Joe) was extremely helpful. Considering that the restaurant was not overly busy, the process for getting food from the egg station at breakfast seemed rather odd, as opposed to waiting whilst the eggs/omelettes were cooked. On the night of our stay, the waiter service in the Belgium Pub was not up the standard experienced on previous stays.
Their special way of greeting when u enter the hotel
Everything Quality of food in the "Zaytoun" restaurant (located on 5th floor)
Very nice spacious rooms, excellent lay out with superb design
I would like to praise Mr. Joseph in the reception for being professional and helpful. He has an excellent attitude that looks natural and not made up. Such staff should be appreciated and recognized. Gym is not open 24 hours
Close of Festivel mall, quite area
Everything about the hotel was excellent! The staff was courteous . The place was super clean. The food was spectacular. One of the best stays I have had any hotel in years. The remote for the tv was difficult but that's a pretty small concern.
Conveniently located airside, ideal for transfer. Swimming pool and sauna open 24 hours. Excellent food, very spacious room. None
You have to stay in the terminal to get there, I had to leave to get my luggage and was not allowed back in to stay at the hotel.
the beds was amazing very comfortable the staff was helpful we had good time.
Great location if you are catching a connecting flight the next day! Very Clean, Staff were helpful and polite. Would definately stay again and recommend to friends
A great place to refresh and sleep during a 8 hour layover at Dubai Airport.
I came in late and left early but the staff were great. Thanks, jwk nada
Staff really helpful.Room comfortable. None
Direct access from airport to hotel reception /room within 20 mins Having to keep bedroom curtains closed passengers waiting for flights could see into ones room
I thought the room layout was very nice and was very impressed with the bathroom facilities.
Perfect Hotel for long and short stay transfer at Dubai Airport
Massage chair The room was not properly clean, there were lots of dust
Convenient location for transferring passengers, quiet (I did not hear the airport announcements despite what some ppl say) , lots of features, complimentary fruit basket :) :) the only noticeable thing was that the air conditioner was quite noisy even on the lowest setting.. but I was so tired it did not bother me at all.
Genel olarak personel çok yardımsever ve gülen yüzlü. Havaalanına çok yakın. Haftasonu hizmet veren gece kulübünün gürültüsünden kurtulunmalı. Çok daha lüks başka otellerde aynı dönemde bunan fiyatların aynı olduğu düşünülürse, Millenium Airport maalesef standart olarak düşük kalıyor.
Havaalanına çok yakın. Odaları çok temiz ve güleryüzlü personeli. Havaalanına her yarım saatte bir shuttle olması büyük rahatlık. Lobby de küçük de olsa yiyecek ve içecek bulunan güzel ve temiz cafe bulunması iyi. Fiyatı konforuna göre gayet uygun. Havaalanından otele kendiniz gitmeye kalkarsanız GPS aletiniz yoksa çok karışık yollarda kaybolabilirsiniz.
çalışanların kibarlığı----fiyatının uygunluğu----taxı binişlerinde müşteriye yardımcı olarak taxıcilerin kandırmalarını önleme-----temizlik
Good location and very clean. The staff is not very knowledgable about the outside attractions/locations and how to get around; which didn't bother me. But they don't even know what other facilities they have inside the same hotel building. For example, they serve breakfast in a restaurant on first floor. I missed the breakfast one day and a member of the facility told me there is another restaurant in the same building and she told me the approximate location - she asked me to ask other facility members as I walk toward that location so they can help me find it. I tried asking many and spent about 15 minutes looking for that restaurant. I got many answers like "there is no such restaurant here", "the restaurant is out side the building, but in the same compound". Unfortunately nobody was able to guide me to the other restaurant. Finally I walked to the first person who informed me about the other restaurant and she took me there. So I believe it is important that they train their employees on what other facilities they have in the same hotel / building and may be equip them with floor map of the building. Good place and very clean. The location is very convenient and close to the airport.
Complementary Snacks in the afternoon and complementary soft drinks in the mini bar. The modern design and functionality with the buttons. Friendly and helpful staff in general. Shower wasn't working properly and no signs to show which side to turn the knobs . It took a long time to figure out which side was hot because the cold side would begin hot . Then, it kept switching in the same minute from hot , to very hot , to cold , to very cold. I hope it gets fixed. Breakfast buffet and Lunch buffets were not as rich as I expected , salads and starters were poor in both. Too much focus was on Asian/ Indian food as opposed to Arabic food and basic starters in both breakfast and lunch . Lunch buffet in the first restaurant walking distance from the hotel was less than half the price at the hotel with much much better and richer choices. One of the employees in charge of service counters of one of the seminars/courses on the Mezzanine flour was rude yesterday. I went by mistake to their service counters and she asked me to go to the other service counter for refreshments for the course I was taking so I said okay, I'll take a plate from here and go to there and she said no ma'am, I said you have a problem with the plate too ? She said yes and in a very rude way.
i really like the quite location in Al bustan residence as well as friendly manner of the staff
It was ao quit and good place for the family to stay
The services good and location of hotel excellent and it is a good place for family as well as for business also the fees ok and reasonable . Nothing every things was good
having it attached with a shopping center & playing corner for the kids with reasonable cost/night a serious in cleaning the rooms & fernitures
very good for privacy and for shopping also the rooms is in a good conditions
Albustan is a nice place but there is one thing , the laudndy is very bad and they damaged alot of our cloths. The laundry is very bad as mentioned above
it is very poor place and i do not recommend i did not like any thing
I enjoy staying at your hotel that nigh for the first time and I will do it again everything was OK
great for families with young children.
calisan ekip cok basarili ve gercekten hizli bir sekilde talepleri yerine getiriyorlar. otel aracinin musteriyi kansirilmis gibi hissetirmeyecek sekilde fiyat vermesi. gurultunun biraz onlenebilmesi ve odemesiz Internet baglantisinin by otele daha cok yakisacagi kanisindayim.
Havalimanına 3 dakika mesafede olması, ama diğer tarafta şehre giden anayolun hemen yanında yer alması. Bir de standart oda için rezervasyon yaptırdım ama Kral dairesine upgrade oldum :-)
Otelin en büyük avantajı, havalimanına yakın olması. Verilen hizmet iyiydi.Ancak lokasyan olarak, tatil amaçlı uzun süreli konaklamalar için uygun olduğunu düşünmüyorum. İnternet hizmeti, bölgedeki bir çok otelde ücretsiz. Verilen internet kullanım ücretinin yüksek olduğunu düşünüyorum. Öte yandan fiyatla kıyaslandığında, kahvaltı büfesi oldukça sınırlıydı.
Rahat, konforlu, çalışanların kibarlık ve içtenlikleri olağanüstü. Bütçesine güvenenlere göre...
I was billed upon the initial booking and then billed again at the front desk upon my arrival..After numerous emails to the Hotel I have yet to be reembursed for the double charges on my credit card!
Hardly anything. This is not for US business traveller worst than motel 8 on the US interstates. The attraction for people to book is the name Grand. The Grand in Calcutta, India is a way superb hotel. I will never recommend anyone to select this hotel. My return stay on the last week of July is booked at Grand Crystal Palace, Sharjah. Hope this hotel is better. Nothing at all, not for US traveller of any category be it vacation, business ,leisure or honeymoon.
ok for short visit too noisy at night . they diid not allocated to mee executive room which I booked . room was small , no iron,totth brush and shaving utensills not worhtet to go again , thanks
Convenient location, value for money no
all staff were very pleasant and helpful.
Nice big room, very comfortable, friendly staff and excellent service
Excellent Restaurants many types to select from, Front office staff are very friendly, room service is commendable. Easy access location wise, hardly 5 minutes drive from terminal-2. Airport Pick-up can't trust as promised by the hotel nobody turned up to receive wasted about 30mins and arranged my own transport.
Very nice and pleasant. I only stayed for one night, so I dont have anything bad to say.
lobby seating is not enough
the wake up call was on time The bar music kept the bed vibrating until 3: am; call to prayer woke me at 5 am. no internet service and balcony door didn't lock. lamp fell off wall when extended.
Very comfortable hotel. Good value. None
Easy to excess, Good rate and clean. The Matres of the Master bed room to be change it is very soft. Why they stop cleaning the dishies? This service was available before!.
Apartment size was nice and the location is fair and too far from well known shopping malls and attractions and close to both airports (Dubai and Sharja) No washing machine. Refrigerator wasn't working. Coffee maker available (not so clean) but no coffee or tea or even drinking water provided.
Atmosphere of a homely appartment that was well equipt and luxurious at the same time Pool needs to be heated
Clean, plenty of space, excellent wifi. Nice pool and good value for money. nothing
The Hotel offers W-Lan against payment. However it did not work, even the Hotel assitant tried to solve the problem. He failed.
nothing everything ...The most important thing is the value of your payment. This hotel apartment is very bad if you compare it with others in same rate
The apartment was fantastic sofa and decoration of a very high standard and the staff were very helpful however the beds were too soft and not realy adequate for a long stay The location was very difficult to find
the apartment big when i ask them for a towel thay said its not avalable, the internet is too slow
Great location adjacent to Metro. We used it for a quick one-night stay for an early morning flight out of Dubai Airport Terminal 2. Staff is very professional and the room is quite clean with good quality furniture. The room is a bit too large with lots of empty space. Internet could be cheaper or free.
Staff was very cooperative and helpful. Facilities like swimming pool and exercise equipment are well maintained. Wifi Internet facilities was available free of charge and round the clock. Mangement did not accept the payment except by cash
Hotel room is in excellent and comfort give me full satisfaction. I will prefer to coem again and the best thing is there is good staff and cleanliness. Great stay there and looking forward again ... Only the thing i dont like the hotel is appearance of the hotel from outside is really worst. Not attractive at all. 1st impression for me is worst but i really enjoy my stay there.
Brand new and great design.
Very comfortabl and cosy hotel room. Breakfast should be introduced and also Indian channels like zee tv and sony channels.
Normal We booked for dulex rooms and it was confirmed but when arriving we were given a different type of rooms because no dulex romm were available!
balcone of apartment & quiet swimming pool havent water heater-house keeping was not but tissue paper . soap & shampoo just they clean the trush.The bbf was just little choices.
The hotel is clean and comfort easy to find it. only there is two Elevators
Everything was thought off neatly! No maintenance of different small bits related to the furniture and its appearance otherwise knobs startedto disappear and cupboard doors will fall apart soon
The apartment was clean, decent and well-appointed. It provided a homely atmosphere for me and my family. The breakfast was monotonous and uninspiring, and when cancelled for the last two days, refund was refused.
Good, comfortable, silence Transportation, i.e taxi available, is not so good. The internet line is to be improved.
Receiption Staff Are very helpfull and cooperative Day before check out, i have got attention letter to remined me that i have to check out at 12.00 otherwise another full day rate will be charged in addition i got a telephone call at 9.00 am to remind me again. actually i had no plan to stay at hotel after 12.00 (i already left the hotel at 11.00 am). i mean they should treat this issue in more nice way
i had to pay extra for the internet hotel is not easy to find (new open) chaos in the reception
The front desk staff were exeptionally good especially Joy.Tha ability to coo0k for myself and relax in tghe lounge Hotel value very good but the spoilt by cost of internet and alck of clarity on taxes which should have been quoted up front
Free internet easy access, breakfast buffet included, free parking, location, satellite tv, cleanliness, comfortable furniture/bed Construction site outside the hotel, internet kept disconnecting, buffet breakfast was the same items everyday!, Hotel key card kept de- magnetizing & I had to keep going to the front desk to fix it!, No local phone call access, inconsistency of housekeeping: some days I had to call for service & other days they would ring my doorbell too early in the am!
free internet connection
nice flats with nice prices they asked us twice for id card after we went out and come back thats not good
Friendly Staff, value for money. Specious Apartments. The coffee shop was too cramped and offered very little snacks. Location was too far from the Dubai City Center
We picked this one and absolutely made a wonderful choice. The staff was nice and timely with calls. The breakfast was perfect. The room was clean and had all the amenities that we needed. We will definitely be back and will recommend to others.. in the era of modern media world Internet facilitiy should be free of charge .
It was clean, friendly staff, being very new should develope in a good hotel.The pool was a nice area to relax. the hotel was isolated with only a small shopping centre near, some taxi drivers did not know the location, the gym not in use, the internet was not availible (perhaps wireless would be a better option). Noisey in the night due to music in the corridors
location was too far, in the middle of nowhere, it shall not be showing address dubai, it shall not be even sharjha. it room rent shall be very nominal, it took 650 AED for a suite in middle of a jungle.
clean 1- very difficult to get a taxi from the hotel to go out. 2-no internet
the hotel room was great with all the facilities inside. excellent. may be a bit far from dubai.
The place is cool quite and clean, rooms are big and very well furnished compared to 4 or 5 star hotels location is near Sharja in industrial area
we were upgraded to a two bedroom apartment for the cost of a studio due to a miscommunication and it was very spacious and well appointed - it made for a very comfortable holiday. The basement parking garage was easy to get in and out of and plenty of empty spaces. The wireless internet was a very cheap rate compared to other hotels and the TV was connected to a wide variety of sattelite channels The fitness centre was closed for our whole stay with no prior notice, it was listed as a feature on their advertisement, but was closed when we got there, however everything else was good, the rooftop pool was very nice.
clean, spacious, i like the facilities, cheap, and quiet. it seems like it is not 24-7 room service. asking for sugar after midnight. but no responce. sofa and bed are not confy. no one to wash my car???
Quite hotel - Polite staff
The lack of traffic noise. The music in the corridors.