Fiyat çok uygundu. Hotel bünyesindeki barlar ve özellikle music room muhteşemdi. Oldukça memnun kaldım. Balkonum çok kirliydi.
Tezmizlik harikaydı Odada wireless internet bağlantısı yoktu
Temiz , düzenli. Asansör için çok bekleniyor.Otel kendi taksisi var fakat sıranın gelmesi imkansız. Taksi sayısı arttırılması gerekiyor.
Resepsiyon sorunlarin cozumunde aktif di musteri lehine hareket ediyordu. ikinci yatak odemesini yaptigimiz halde yerine getirilmesi icin 3 defa soylemek zorunda kaldik. Kiralik aracimi otelin parkina kendim park etmek ve anahtarin bende kalmasini istedim . izin vermediler vale kullandim herseferinde. ayrica guvende oldugundan emin olamadim. cogu yerde oldugu gibi izin verilmeli
Otel odası ve muhteviyatı oldukça iyi Otel personeli duyarsız, oda kapılarında her seferinde istisnasız problem var ve otelin business center'ının olmaması oldukça büyük bie eksik.
انصح الزوار بشراء مستلزماتهم للمطبخ من خارج الفندق لان اسعار المني بار خياليه وخاصع مياه الشرب
Otel odaları tahmin ettiğimizden büyüktü (stüdyo ev) ve içerisinde hertürlü imkan vardı, çamaşır mak., bulaşık mak, buzdolbı, kettle, dvd player, çift plazma vs. Ayrıca otelin konumu çok iyi. kahvaltı seçenekleri kesinkle çoğalmalı, kahvaltı çok zayıftı ve taze ile değiştirilmiyordu.
merkeze yakinligi, kaliteli ve guleryuzlu servis, odanin ic mekaninda kullanilan malzeme ve renklerin secimi , acik bufe sabah kahvaltisinda daha fazla secenek olabilir, tv kanalinda daha fazla kanal secenegi bulunabilirdi
very bad experience. nightmare . ruined my calibration and my weekend. the worst hotel I have ever been to. I booked to calibrate my anniversary and my wife's birthday. We agreed that I shall check in and after one hour I leave the room to prepare a little arrangement for the occasion and they confirmed that to me. I left the room and returned after mid night and they didn’t do anything in the room and all their promises were not met or delivered. Big disappointment for me and defiantly my wife was very disappointed from me ..
Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.
i booked signature room and the upgrade it to suite :) - friendly staff- fast check in location is too quite
Staff were very good and the service was also very good I did not think it justified the price
The room was fantastic! The staff were great and the pool, pool bar and restaurant were all really good. We stayed there as part of our honeymoon and the staff went the extra mile. We checked in at around 3am after flying in from Mauritius and the hotel, knowing we were on honeymoon laid on Champagne in our room and rose petals on the bed and around the bath. Only slight things. The room rate has an additional 10% tax but also another 10% gratuity which I haven't come across before and personally think is far too high. I like to tip 10-15% on extras but not on a room rate. I can't imagine the staff would see all of this and when else would the size of a tip be greater if you ordered late or in busy periods (both factors which would push up the room rate and therefore tip in this instance).
Very fine hotel, as what you would expect from a Raffles, Breakfast was awesome, however, the internet in the rooms was very slow at night, I would highly recommend this hotel to everyone, and I’m planning to take my family there shortly. Internet connection.
The excellent behaviour from the hotel staff.
I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!! Being about 10 away from the city, location is Ok
I like the servece for the staff .. evry body there felling you ,, you are speciale The breakfast buffet is not match with hotel .. need more selction and kind .. the sweet is bigger than ather ..
everything was in excellant order
Overall first class..and they made up for the room not being made up one evening...restaurants very good...proximity to wafi mall very good. No not at all I like the chain
The size and design of room, the politeness and friendliness of the staff. The view from my room and also the new "Red" bar... Nothing
*Customer service: Excellent from check in to check out. *Cleanliness: Everything seemed so clean and polished. *Room Service: Every order was perfect.
The hotel club floor is clean and luxurious and staff are friendly and attentive The noise from the Octoberfest tent spoiled our stay completely. We complained to the GM on leaving but as yet no reply. Noise continued after 12.30 at night. We couldn't hear ourselves talk & we were on 11th Floor!
The conference I attended, the bath room design, TV sortiment and the swiming pool. Bed lamps as in many hotels not made for reading in bed. Later check out than 12:00 would be appropriate.
I liked the hotel facility and the service standard. I didn't like the food smell in the hotel lobby
everthing was perfect. the staff was outstanding. especially the front office manger tarek help us a lot. we are travelling a lot and it was our best stay ever and we will come again.
the food varaity at the resturan i left my room at 8;00 am & return at 02.00pm the room was not clean yet then the cleaner come withen my stay at the rom
The staff were great. Especially the team that cleaned the rooms They would not adjust my rate to what everyone else was paying at the conference because my assistant used booking.com. It may prevent us from using it in the future
most thing i like about the hotel is comfort and luxury. i did not like about the hotel the cleanliness was very poor.
Its normal nothing specific The voice & sound move from room to room
Location, staff, quiet rooms, good service each time I stay there.
The location of the hotel was convenient and easy to reach. There are no parking spaces available although there is valet service.
Staff are friendly service is excellent location is perfect rate is reasonable Rate has been increased
close to everything, Starbucks, food , restaurants, grocery stores......whatever you name it....smack in the middle The fact the internet wasnt free
Location near shopping, restaurants and metro. Hotel has a very nice bar and excellent Indian restaurant but reservation is recommended.
We booked a quad room with 1x extra bed when we arrived we were told they only have an executive room this is our largest room it only has 1 queen size bed, we are 2 adults 3 children we explained we cannot all fit in 1 bed and were told it is accepted practice for children and children to sleep in 1 bed we said this was totally unacceptable we have stayed in hotels all over the world and also sheraton hotels and this is totally unaceptable, it was 2am in the morning and so we made do overnight, we got a very similar response in the morning from the manager and rang booking.com and they confirmed we had booked a quad room and extra bed, although they had no more luck than we did with the manager. This is not a family hotel the most it can 3
Location. Free wi-fi in lobby and at Viceroy´s Breakfast should include for high roomprice. Prefer more hotel apartment with fridge and washing machine.
This is a really nice hotel. From the reviews I was expecting to be overwhelmingly impressed. It was great but nothing to write home about. The front desk staff, however, was extremely professional and helpful. The location is nice being close to 2 metro stops and a grocery store next door. The breakfast buffet is waaaaaaayyy over priced. Its a good breakfast but not for that price.
I appreciated the allowance of late check out without extra charges
Your hotel is in the heart of the town.God ambiance.Well treatment
Friendly staff and very comfortable beds Lack of free wireless Internet in rooms
otel çalışanları güleryüzlü ve nazikler otele giriş yaptığınızda ödememiz gereken ücretin 1000 aed fazlasını mini bar kullanımı için bloke etmeleri çok kötü ve bunu karttan geçerlerken uyarıdada bulunmamaları dahada kötüydü
Konforlu odalar ve nazik personel herşey gayet iyiydi. Sitenizde ilan edilen oda fiyatları ile yapmış olduğum ödeme arasında ciddi bir fiyat farkının olduğunu söylemek isterim. Gerçi sitede deklare edilen fiyatlar vergi hariç olarak belirtiliyor ancak spesifik bir örnek vermek gerekirse iki geceliği 1200 BAD olan ücreti 1600 BAD olarak tahsil ettiler. Aradaki fark 100 usd nin üzerinde. Bu vergiler hakkında da bilgi verilirse sevinirim.
şehir merkezinde ve temiz bir otel...aile için de ekonomik ve temiz bir otel
location recent renovation housekeeping removed my welcome letter
Convenience of position helpfulness of staff . Will return in 5 weeks on way home.
Staff were excellent, couldn't fault anyone. Would certainly stay there again. N/A
brilliant location, friendly staff especially Prince in the breakfast restaurant and Ashish in the bar. Bed was super comfy and room was quite. Pool area is lovely. We will definitely stay again when next in Dubai
Generally everything was fine. The Arabian feel of the hotel was great. We had a spacious family room. No - no real problems. The Family room was described as having a kitchenette, but we found a sink, a microwave and kettle. A kitchenette usually means also some cooking facilities (heated rings) with pots and pans.
I loved the doorman. He was very cute in his outfit and hospitable. I did not liek the fact that they had my reservation more than was booked on line. I had to sort through emails to find my confirmation print out to show them. So I advise ppl to print the confiramtion as soon as you are finished and take it with you to save time. I also did not like that the walls were too thin. I heard clear sneezing all night and the cleaners sweeping in the morn. Thank goodness it was just that.
The Indian food restaurant in the hotel. Food was very good and the service excellent. The service upon admission was very bad.
staff courtesy spa was overpriced for quality of service
Service and accommodations were excellent! The staff was friendly, courteous and efficient. The room was clean and well appointed. The shower was nice and strong. The King size bed was comfortable. The Al Fahidi Metro station is close by and only a 5 minute walk.. The Big Bus station is across the street. The Souqs are just a short walk away. The concierge was very helpful in planning our daily itineraries. The pool was clean. Nothing to dislike about Arabian Courtyard at all. The in-house restaurants are a bit expensive, but there are many inexpensive and delicious alternatives nearby within walking distance.
Furniture and room was beautiful, pool was also great! It was very luxurious and a great valye for the money. Location was great if you are interested in seeing the mueum and the old part of town. A bit far from the shopping and other activities, but close to the creek and old part of town. Gym was also great! You cannot bring outside food into the hotel and the resteraunts inside the hotel were very limited and food was not so good. the Spa overcharged me and the staff in the breakfast buffet were really rude and wanted to get you out as fast as possible. They also played the same annoying smooth jazz song on repeat every morning for 3 days straight! I am not sure if it was meant to drive people out as fast as possible or what! Also, cleaning guy would stop me and ask me if I needed anything every single time a went out of my room. Although to some people this might be nice, I found it really annoying and I wanted to duck and hide everytime I left the room.
Only airport shuttle from hotel to the airport. Airport shuttle at 06:00 while breakfast isn't served until 06:30 - so don't pay for bed and breakfast.
Location and the traditional arabic feel of the hotel Building work opposite (not the hotels fault!)
The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience. The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience.
I liked the food
the breakfast buffet is nice, parking services the swimming pool towels is very bad
Nice clean hotel,,with friendley staff..very central for shop's and sight's ect...Would stay here again,,,
break fast was excellent and waitres ware very good and very warm wellcome . nill
very conveniently located and nice big rooms
It is located quiet place. I wish I could watch any Turkish TV channels.It is shame that hey do not any.I have flew by Emirates, They announce tha they are keeping crew from different nationality to respond any language. I checked to see if there is any urk for Turkish. NO: Is it a policy ? No TV channel NO Turkish speaking crew!!
the front desk staff has no proper response to the guest. long waiting for checking out...... it takes more than 20 min to stand at the front.
The price was cheap however the hotel looks like it may need a major refurb Load music every night, no hotwater, the pool and area are dire. Generally tatty hotel
1) Odarını 2) Tüm çalışanlarını 3) Hizmetlerini 4) Çlışanlerı güler yüzlu olmaları 5) Otelin içinde Bar ve Disco olması nedeniyle otelde sürekli hareket ve canlılık var, tüm bu özelikler benim hoşuma gidiyorki bu otelde 6 kes kaldım ve kalmaya devam ediceğim fiyatı uygun kaldığı suerce. Hoşuma gitmeyen otelin giriş katındaki Disco ve Gece gulubu kaynaklanan titreşimler otelin en üst katından ( 3. kat ) hisediliyor bu titreşimlere iyi bir yalıtım yapılırsa çok iyi olur.
A New Hotel an exellent price and location we were all very happy with staff and I would have given this hotel and staff 100% it was spoilt by one member of staff at check out checkout We were all very impresed until check out a member of staff with no knowledge of her role we recieved no reciept for deposit and hotel latter called me some 2 hours latter asking if I had checked out .When asked what the problem was we were told I am new
the room, a suite deluxe, was really big, and comfortable. The view from the roof is amazing, specially the evening, in the swimming pool. It was not easy to find the hotel, because, when i stayed there, it was brand new, and nobody knew about it, even the Jumeirah beach hotel concierge. some technical problems due to the youth of the hotel (bath leak, TV settings), but no big deal
What i liked was the staff were very friendly,helpful and the location was excellent it was in the santer of the city. The housekeeping didn't clean the rooms very well.
A really nice hotel. The staff was very grienend. The room and the pool were very nice. The view was amazing.
Was a great hotel and excellent value for money. Staff were very friendly and accomodating.
Çalışanların misafirlerini rahat ettirmek için çaba sarfetmeleri. Ticaret merkezine belirli saatlerde transfer imkanı sağlaması iyi olur. Diğer otellerde var.Kongre çıkışında taksi bulma kargaşası bu otellerin tercih edilmesine neden oluyor. Biz de bir sonraki ziyaretimizde bu hususu göz ardı etmeyeceğiz.
the location of the hotel was v.good and not in crowed area The house keeping every alternative day , I will recomended if its every day will be much batter
Nice large executive room Hotel lobby was under refurbishment, without information to guests. Workers were running with mask protection while front desk employees and guests needed to withold the paint smells. In Executive Lounge no availability of drinks etc. only at check-out found out that they are available on request during Ramadan. You feel everywhere that hotel management is very greedy.
Quitence of the hotel Housekeeping was only towice a week.
Everything was great and all staff took pride in their work. NO!
I actully like the swimming pool I didn't like Gym
good value for money n.a.
There was no no-smoking room when I arrived, but I was offered a room in the exective floor for the same price. Laocation was very hard to find driving from airport and from diffrent part of the city.
Hotel Taxi was too expensive. I asked driver how much for the trip and was told several times, "How much do you want to pay?" This puts the quest in an awkward position and typically results in over paying the fare. Very unprofessional and the hotel should STOP this practice. Otherwise great hotel.
everything was okay, thanks to all staff nat at all
location and cleanest mini bar is very expensive
çalışanlar güleryüzlü ve her türlü soruya cevap vermekten ve yardımcı olmaktan kaçınmıyorlar.otel içi imkanları yeterli seviyede. Kahvaltı yenilen yer yeterli seviyede değil,oturacak yer buunmayabiliyor.705 nolu odanın salondan balkona kapı ve penceresi açılmıyor,oda havasız kalıyor.Söylendi ama ilgilenilmedi.
Sehir icerisinde alısverıs yerlerine yakın sakin huzurlu Otel hakında sikayet olarak soyleyebılecegimiz Plaj servisi hic vaktinde kalkmadı sıcak havada otel onunde ve plaj kapısında 30 dakika beklemek zorunda kaldık.
Okay location Fish left in fridge, smelled very bad. When asked to clean, it wasn't. Switched rooms and had a very slow shower drain that left standing water. Wi-Fi was down and had to be restarted. Hassle wasn't worth the price.
Room size bed was hard no washcloths or extra toilet paper room smelled slightly like pigs brown water in tub
Location not bad Way of talk by staff
New hotel, very good location, just minutes from metro station, all the staff were very courteous and helpful especially Pramod from front desk. Comfortable beds. Good house keeping. Did not use other facilities. Good value for money. I definitely recommend this hotel. Breakfast was so-so, were being prepared after guest used to arrive at restaurant. Limited Tv channel anyway we are not there to watch Tv.
the free poll and sona doesnt have free internet connection, and section for females with food services
None as such, the ac didnt work properly in the first few hours, after that it was perfect for the remaining 5 nights.
The lay out of the apartment, so my wife and I had a room and the boys were in another room. In one of the bedrooms there was a leak from the ceiling, the toilet leaked, there was no shower curtain and the apartment was dirty and uncleaned. I found it hard to communicate with the reception staff as their English was poor.
cleaniness of the hotel and the neat furniture. during the stay of two nights there was no cleaning or change of towels done to our rooms. Plus the breakfast service was very bad (terrible)
nothing except the location Dirty Rooms, hotel staff say "yes" or "ok" but they do nothing, no hot water in toilets, broken furniture in the room ..
Free reakfast, Good Location, New Hotel Internet very expensive, limited TV channels
Excellent location Not clean, not good staff, room is very boor and old and not lighting
-at the first night we saw a huge mouse outside of the rooms. marble in the bathroom fell off easily
Not good light. Not good water pressure.
Poor service, No working internet
The room was clean and well equipped. Buffet breakfast was good. Room service was fast and the food was tasty.
airport drop off, check in - could do earlier which made it easy for us
Well positioned, well priced, nice breakfast, good transfer arrangements, obliging staff Hard beds & lumpy pillows
We were booked in efficiently and there were no issues at this stage We were invoiced for 2 nights accomodation when we only stayed one
It was all great
The room was very clean The telephone charges are horrific
Inside it is noise free with good atmosphere breakfast
shuttle to airport, functional hotel, people at desk were helpful Its nothing special. The rooms are quite small but the price is lower than a lot of Dubai hotels and its fine if you are in transit through Dubai.