The service was amazing! Nothing, it was all great
room, bad, location, car parking distance from metro
The staff kindness and professionalism. The room quality. Nothing.
Location perfect for work at La Défense
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
Otel temiz ve yeni. La Defence tarafında işiniz varsa lokasyon iyi ve çevrede yeterli fasilite var. Metro ulaşımı da çok rahat. Ancak otelin fiyatı ve 4 yıldız bir otel olması göz önüne alındığında Internet'in ücretsiz olmaması negatif bir durum. Ayrıca turist olarak Paris'e gidiliyorsa farklı lokasyon alternatiflerine bakılmasında fayda var. Ücretsiz internet hizmeti verilebilir.
Strategic location in the business district, spacious room, complementary beakfast In-room facility for phone call, internet access & pay TV could be cheaper.
Convenient location for our requirements Dislike is probably too strong a word, but an observation on service was that the hotel was under staffed in the bar/restaurant on the Sunday evening - had to wait 20 minutes before bar service received. This is not an issue about the people who were working, they were very pleasant, just not enough of them.
Easy access to public transportation, shopping mall and restaurants. Location far from touristic objects.
Located in La defense - 15 mins by metro to centre of Paris. Good shopping around hotel. Clean and well sized room, good staff.
The staff attention and personal willingness to help was great No wifi service
This is an excellent hotel and one of the best hotels in Paris I have lived in. The location is good and is just a few stops away from all the attractions. Breakfast is fantastic !
well appointed, staff very professional very hard to find during the building work, not signposted. I emerged late evening from La Defense Metro, Hilton is signposted on hoardings of the buiding work, but the signs direct you to a gate which is locked and chained. I walked around for some time before I discovered the entrance
The room was so commodious, and clean at the first day. I stayed 2 nights. On the 2nd day, I was so surprised to notice the bad room cleaning service. Hairs left on the floor, used rumpled bathrobe left on the floor in the bathroom, and used tablecloth was on the table. I smirched a slipper on accidentally, on the 2nd day, just one slipper was left instead of a pair of slippers. I think it was because I forgot to put tips because I was in a hurry. But basically, tips are for good service, should not be reasons for bad service. Moreover, I run out facial papers, so I asked for one to the room cleaning clerk on my way to room from restaurant. She answered, "No, this is for other room, I bring one to your room". But she never bring it until the time of checkout. So miserable experiences.
It was my 20th birthday, The staff was excelent, really good comfort, staff took care of us, everything was lovely!!! No!!!
excellent location at paris...or maybe the best location parking the car is really not organized and very hard to find
The Hotel was near my business place The hotel personnel was totally unprepared to meat customers demands regarding the debit card payments, heating equipment in the room and did not have sufficient knowledge of English Language.
The staff was very friendly, the rooms were nicely furnished, the location was good. The bathroom was so small you could hardly move in the shower. Although the location is good, be prepared to walk about 10 minutes in the maze of La Défence. And phone ahead for parking places - even though the reservation on booking.com states there is no possibility to make parking reservations.
It would have been nice to have at least one German tv programme.
My hotel room was based over two floors which was a little strange when you're not expecting it, perhaps more pictures on the site would remove that problem.
Personell is very, very nice, especially for Parisian standards ..... Bathroom is a bit old, and very tiny
Very good value for that money. Rather convinient location (20min to city center)
Clean rooms ; good breakfast
Location, Interior Tv channels, the number of channels were very very few.
Excellent hlpfull receptionist, Free Internet The perfume in the room was way too strong!
Comfortable and staff was very friendly Parking information was a lilltle bit different from what it is described but it was also OK for me because I can park in public area during weekend
Hotel staff. Cleanliness of your room. Location. Promises that the hotel has possibility of Internet connection. Please forget about it! Of course, it is not the staff fault but ussually the meteor which is the WiFi provider. The same situation is in the Adagio Hotel near La Defence.
We liked the staff who were very helpful, we liked the facilities of the room (dishwasher in kitchen), the setup up of the room - our children slept in the bedroom and we were in the lounge, but during the day we opened up the sliding doors so it felt very spacious. We also liked the location, it was clean and quiet, with shops nearby and a short walk to the metro.
The fact that it is a studio/apt with small kitchen. Feels a lot more homy than most hotels. This hotel does not have non-smoking room, as I've been told by reception. I've specified it in the reservation but was not told there were no smoking room. Having allergies, it was an important issue and the actual room that I was assigned was particularly smelly, obviously having someone before that smoked considerably. I had to leave after the first night for developping asthma symptoms.
comfortable and secure hotel nathing
Staff were helpful Quality of the bedding
Reasonably big appartment, nice 2 rooms, + kitchen+ nice terrace. Old, out of date phone number, that did not reply.
We were really impressed with the size of the room and all its amenities, lots of towels, fridge/freezer, microwave, even a dishwasher, TV, lots of pillows, big bathtub and separate toilet room, the breakfast was excellent and very pleasant staff and located on the outskirts of Paris but still close enough to get to town fairly fast...all in all, a very enjoyable experience. No complaints, but the parking lot was a little dark.
distance to the office breakfast offering, speed of reception service, deny of corporate rate, no food / supermarket e.g. available
Clean and efficient.
Convenient for La Defense area. Hotel was good value for money. The staff were very good, but checking in time was too long.
Local to where I was going, good combo internet/pay tv package, good breakfast for france, resonabl eprice slow checkout, they need a kiosk checkout
very expensive considering breakfast is extra cost effective poor rating the price , food poor
small bag with two bottles of water & snacks was given to me for city tour in checking in at reception littel bit long distance from parking space to reception, and small space at lift and stair case, so difficult to carry heavy big luggage. restaurant is closing for dinner
Breakfast: excellent. Hotel design and condition: perfect. Room facilities (safe, a/c, tv, etc.): perfect. Internet access: very convenient. Parking facility existing: ok. But extremely inconvenient: located in a nearby building. From that place to hotel entrance: combination of extremely narrow lift and stairs, very inconvient especially when carrying luggages. No temporary parking possibility in front of hotel entrance and no valet help. When being there first time by car, you are lost.
Helpful staff Very noisy in the reception area and bar due to "tourist groups"
Close to La Défense. The parking garage is difficult to access with baggage for a strong person. I would think that a frail person could not manage.
"Mercure" parking place
Clean, comfortable, quiet, nice view, friendly staff Rush time when leaving in the morning, wait for breakfast.
I like the the location of the hotel. the hotel do not have a king size bed room.
I liked the fact that you could cater for yourself and ease of travel to the city centre
It was a nice experience at this hotel.My self and my wife had a comfortably stay for eight nights,excellent location for work.Easy access to metro and suberbantrains.As a super market is at hand it is easy to purchase the daily requirements and even to cook some dishes at room.Great value for money.
the locaiton aren't they have to clean the room everyday???because they didn't.
Please write at least 15 words
Nothing It had a damp smell, the beds were uncomfortable
Location and facilities of the hotel are good . Overall aprtmrents are clean and maintained in good condition What I did not like is attitude of the hotel staff , especially at the reception .Upon arrival , we were informed that they have very , very big problem and cannot give us the room we booked . Instead they offered to pay us taxi which to take us to another hotel in the city center . After we declined they told us our room is not ready and again proposed to go to another hotel this time in the area
Near to La Defense Shopping Center. Very good kitchen facility. Staffs are friendly. Room service is no done daily, but weekly.
The room was new and very clean the day that I arrived. It looked like I was the first guest to use the room. The hotel neighborhood is very nice with plenty of open spaces. I was also satisfied with the hotel staff. The room is cleaned only once a week. I believe that this time should be reduced to a minimum of at every three days.
Bed No Comments
the view of the Tour Eiffel, the comfy bed, good shower the fact that a construction site was also in our view of the Eiffel Tower. haha.
very clean, the staff is helpfull, near the center, the double room is small for a couble and baby,
The staff is very friendly, the rooms are quite good and clean. Futhermore the prices are prior to the service quality and the standarts of Paris. The hotel is a little outside of the city center, but it is not to difficult to go to the city center.
Very clean room. It is a 25 minute walk from the metro station.
Staff very cheerful and helpful. Very good price / quality relationship so close to La Defense (15 minute walk). Double room clean & spacious, bed comfortable. Front-facing room had a great view of the Eiffel Tower as well as good noise insulation. Not much to do in the immediate area, wouldn't stay here if I was coming on a sightseeing trip to Paris - at least unless I was prepared to take a cab or metro into the thick of things.
Nice area with close proximity to Courbevoie & LA Defense at realistic prices. Cleaniness of the hotel room & Fastest FREE WIFI in paris.! Nothing to mention.
cleanless and value of money the choice of transport to the hotel after 10pm is very poor. Only taxi or going by foot is available.
Convenient location and friendly helpful staff Friend used back stairway on one occasion which was not satisfactory. Bedroom a little on the small side.
Location, the room was good value, pleasant and had a view. Very helpful and friendly staff. Perfectly adequate for my needs although the mini bar could possibly have been more imaginative.
The location is perfect. Close to M station (3 min. walking), close to La Defence Shopping Mall. No Luggage Services or baggage boy is available. The Housekeeping services shall be at daily or each two days but defintly not once a week.
rooms too small double bed in lounge area was difficult to separate out, as some holding clips were broken
The direct phone line to the room For the price, everything about the hotel was substandard - I have stayed in places in La Defense for the same price that are far superior.
I appreciated the free WiFi that was available in my room. There was no trash container in the room. I used the plastic laundry bag for my trash.
nothing! The hotel was terrible!
The bed was comfortable enough. The location is ok (10-15 min walk) for people working at La Défense. There were cooking odours, probably coming from another room. A ventilation of the air conditioning system worked all night, not creating cold but making an annoying noise. In the morning the toilets flush was not working anymore...
for a few days a good adress to stay with family, direct at the metro station. it was possible to make (simply) meals in the appartement and it had 2 separate sleepingrooms with a lot of space in the nearby there are almost no bars or restaurants , or a friendly ambiance
free internet in rooms. sometimes water was barely warm :(
The standard of the room was below my expectations. There was also a building site next to the hotel and work would start at 07.30am which was very noisy; it was impossible to hear the tv over the drilling and banging.
We went to the major Paris sights, including the Eiffel Tower, Louvre, Notre Dame, etc. Perfect location for getting to all of these as we only needed one or two metro lines to get there! The sofa bed collapsed on the second night.
Friendly staff The room smelt of cigarette smoke for the duration of our stay even though it was a non smoking room
the location is perfect for my facilities. The breakfast is fair. very small rooms poor ammenities.
Helpful, friendly staff Good location for paris and reasonably priced Petrol smell in the room. Shower not attached to the wall, difficult to use.
close to the metro station no shower, dirty carpet, small bathroom, two different hights of beds, no kettle, dirty shower curtain, damp smell, no light. i paid for a double room and got twin.
staff are very frindly and helpfull, the internet is free and the brakfast was good , the room is veryclean and neat nothing
The staff are very friendly and helpful. The price was very good per night
Bed very comfortable. Quiet area. Puteau is very nice and in spite of being on the edge of Paris is still a good location, however we are both fit and healthy walkers. I wouldn't recommend it for people of limited mobility because of the distance to the closest Metro at Esplanade de la Defense. Breakfast room in the basement was claustrophobic and stuffy.
Expensive for where it is located.
draft beer at the bar the shower head needs a fitting to hang it from the wall in the shower
this hotel accomodation is highly recommended renovation of hotel accomodation
the stuff they help as a lot in giving the right direction to places that we want to visit in paris -- by train ,, they were very nice yes, the bathroom.. as a musilm we need water after entering the toilet ..and they provide tissue only
confort and quality of the room, proximity to business center and underground metro
location Poor concierge/housekeeping facilities. I had forgotten to bring my UK-France power adaptor, despite requesting a loan adaptor three times, I eventually had to go our and buy myself one from the local supermarket - not good service from a hotel of this level and price.
It is a comfortable place, you feel well and can have a good rest. Too long waiting for checking in
Hotel Bar , Lobby , Staff Price refreshments
The hotel staff, especially Julien, was most helpful. The room was supposed to be a non-smoking room but it smelled of smoke.
The location. The booking stated free use of high speed internet but the hotel charged for it when checking out.
very big and comfortable bed. funny card system to use the elevator.
Access to the underground & RER-train. Huge Shopping center in front. The mattress really need a replacement - this is not a Marriott style bad. They are thin, old and broken. The cleaning should be done better in a four stars - there was a dirt pillow that never got replaced during 5 nights (I kept it as a test to check..)
Good location Rooms need refurbishment
Rahatlığı, konforu ve italya koşullarına göre fiyatı fena değil. Özellikle işiniz La Defense bölgesindeyse bu otel iyi bir alternatif oluşturuyor. Otel, misafirlerine otelin tam yerini haritada gösteren bir kroki sağlarsa çok iyi olur. Zira taksi şoförlerine otelin yerini anlatana kadar helak oluyoruz. Adrese rağmen yerini bulamıyorlar.
çalışanlar ilgili, temizlik daha iyi olabilir.
ulaşımı kolay, çalışanlar ilgili ve yardım etmek isteğindeler, odası çok küçük, buz dolabı yok.
kaldığımız sürede tadilat nedeniyle gürültü vardı bu gürültü ile uyandık.kahvaltısı çok kötüydü hiçbir şey yoktu kahvaltıda.Oterl çalışanı bizim için pizzacıyı aramada bile isteksiz davrandı.bu sorunlara karşın geceliği 100 euro asla yapmaz.tavsiye etmiyorum.
herşey çok güzeldi
The staff was very helpful and nice. There were pamphlets with detailed directions to all the tourist spots from the hotel. The hotel is about 35 minutes from all the tourist interests but the transportation system is great.
rooms very OK. Clean. Comfort. Quite. Exagerated expensive breakfast...
I liked the attention to detail. The food was good and good value to and the room was good. A bit of a wait whilst checking in...
All Staff were friendly.
Very friendly staff and helpful. Polite and able to help. Location, area is not a nice and safe zone, additional; the front streets-roads are underconstruction.
Very good value for money. Not a very nice neighbourhood in general, but this seems to be undergoing a revamp, so perhaps it will get better over time.
Close to the train station For 10 E more u can find anything alse , very thin walls,I mean very ,very thin walls,almost no walls .
Next to the bus and train station (15 m), with closed windows no problem with the noise of train, attention on summer - no AC; close to the center of Colombes - convenient for small shopping. Small room(s), very small bathroom, big problems to enter and to use shower cabin for person higher then 1,7 m. Continental breakfast - every day the same bread, butter, gem, honey and croissant, a coffee or a tea.
Convinient traffic connection
didnt stay had to move hotels everything
The room was very clean, there were 2 new bottles of water every day. It was warm. The breakfast was satisfyng. The man at the frond desk is the best hotel employee we've ever seen. He had to do everything himself, and manage to take care of us, give us all the information we needed, make us feel at home and did it with a smile. If I had a hotel, if would beg him to come work for me :) U should know that Colombes is in the 3'rd zone of Paris. So metro, and rer trains don't go there. From the Gare St Lazare station u neet to take a Transillien train to get there and it costs 2,35 e one way, u can buy 10 carnet's it's 18 e. But it takes 12 minutes to the centre of Paris, and it goes every 15 mins, till 2 am. So if u don't mind the lack of "Paris" atmosphere around the hotel, Terminus id the place for u :)
The Service in this hotel is perfect, you will get all the help you need, and they are so kind. No.
staff is nice, they provide one free drink , like alcohol and hot chocolate, for each customer the room is too small...
The hotel people were very co operative nwe dint face any problems nothin at all
staff friendly and helpfull
Location is fine because is near a Train station with about 15 minuts to Paris center and other destiny's, with direct acess to the metro station.