personelin ingilizce konuşması ve otelin merkezi konumunu beğendim odalar ancak bir gün sonra ısındı ve sokaktan cok gürültü geliyordu.
Otelin Valesi kiralık arabamızı çarptı.Mesuliyeti kabul ettikleri halde 3 gündür otelden kabul ettiklerine dahil yazı yada herhangi bir mail alamıoruz.Kiraladığımız araba firması bazı belgeler istedi ve oteli 3gündür defalarca aramamıza rağmen bir sonuca ulaşamdık.2gündür otelin müdürün meşkul olduğunu söylüyorlar.Bu durumdan son derece şikayetçiz. Otel personellerinin yada ilgili kişilerin bu konuda daha duyarlı olması gerekir ve ingilizcelerini geliştirmeleri gerekmektedir.
Konum açısından çok rahat ulaşımı çok kolay ayrıca etrafındaki yakın çevre otellerine göre içeri girince çölde vaha gibi temizlik oda içinde orta seviyede ,otel içinde süper gözüküyor
internette sunulan resim ile oda arasında ciddi fark var. Resepsiyona iletildiğinde çözüm değil terslenme yaşanıyor
Guzel. Internet bedava. Odalar biraz kucuk. Merkeze yakın. arac park yeri cok pahalı.
Otel tam anlamıyla çok başarılıydı.. Konum olarak yeri süperdi. Çalışanlar güleryüzlü ve yardımseverdi. Oda muhteşemdi.
Konumu ve yeri̇ çok çok i̇yi̇ Kahvaltisi çok çok kötü bu pahallilik kategori̇si̇ne göre ayip
Odalar çok temiz,yataklar çok rahat üstelik tam merkezde.Kahvaltı servisi güzel. internet free olmalıydı sadece.
rahatlikla kalinabilecek bir otel.calisanlari guleryuzlu' kibar ve yardimsever.temizlik acisindan iyi. yalniz kahvalti fiyatlari biraz pahalli.
The bed was wonderful, The staff was very helpful. The facilities are great. The price was high but the premeir location in a cosmopolitan city masde it bearable.
good location, good view, good service stairs required to access restaurant, tiny portions in restaurant
Location of the Hotels is superior, food is one of the best in the city, every guest feels recognised and welcomed. I would recommend the Hotel to my every friend. No
In a hotel of this price class, a small flower, some fruit and piece of chocolate on the pillow would significantly improve the feeling.
The staff were very concerned to meet out every need. WHen we arrived there had been major road closures and we had to park our car 10 mins walk away from the hotel. At their suggestion, they went and collected the car from where we had left it and brought it back to the hotel. They also helped us with other practical questions, with commitment, initiative and imagination.
its a too expensive accomodation
It is an old fashioned hotel with service put at a premium. As a privately owned hotel it is unique and does not feel part of a chain.
Location and Quality of the Restuarant View from the room
large, spacious room, beautiful hotel in a very central location,Excellent service
temizlik acisindan cok iyi, otel calisanlari nazik ve islerini iyi yapiyorlar, yeri cok merkezi, tren istasyonuna 3-4 dk lik yurume mesafesi
otel yeni ve tertemiz, kahvaltısı güzel, sessiz güneş ışığı alan bir oda verilmedi. oda özellikleri arasında yazılmalıydı bu durum.
Konumu ve de sunduğu imkanlar.
konumu itibariyle merkezi rahatlık ve imkanlar ora bulundugumuz oda fazlasıyla kücük
Yeri çok merkezi ve kısa iş seyahatleri için çok uygun ancak fiyat olarak pahalı. Hemen hemen 30 yıldır bu otelde kalıyorum, ilk defa booking.com aracılığıyla yer ayırttım ve normale göre daha mantıklı bir fiyat aldım. Hayır...
Restaurants and Business services
Breakfast. All was so fresh and very tasty! NO
They liked the staff, but certain things weren't working. Roomsafe, didn't work and the pool was not heated as promised. Again the staff was very great. The insecurity about the fact that you don't know if you have a view. For the price you should have a view. I went round to ask for this and they couldn't garantuee this. Well, if you know you are full then you know how you are going to devide the rooms. All was well in the end though.
excellent staff, very pleasant surroundings, very comfortable, room quiet. Food very good.
very good location the leisure facilities were closed for refurb ,also the bar and 2 of the restaraunts - we were not informed by e-mail about this
The concierge gave false/conflicting answers/suggestions most of the time.
service room service
The pool and related facilities were very good
very very splendid hotel !!!
The location of the hotel is the best, rooms are clean and relativly new, the staff of the hotel specially the concierge Jereme and Jonathan were amazingly top class and helpfull. This was a honeymoon trip and within we have visited Rome, Capri, Venice, Geneve, and Paris. This hotel is the only hotel that didn't even bother to give us an upgrade in any way not even a better view room. Other hotel all upgrded us and one hotel gave us thier best suit and it was a 5 start hotel.
Otel iyi ve lüks ama aksayan hizmetleri görünce verilen paraya yazık diyorsunuz. İşletmesi zayıf. İşletmenin değişmesi lazım.
Çalışanların yaklaşımı çok iyiydi her konuda yardımcı olabilmek için ellerinden geleni yaptilar
internet neden ucretli. 30 dakika 13 chf fazla pahali kahvalti fiyata dahil odalar guzel ama renovasyona ihtiyaci var. internet hizmeti odalar dahil ucretsii olmali odalarin rnovasyon ihtiyaci var
We had a large and well-appointed room in a hotel quite near to the centre of Geneva. Good and free wifi, bathroom with a bathtub (not just a shower). Good value for Geneva. The lighting in the room is too dim to read in bed. I would suggest investing in some higher-wattage light bulbs. The reception advised us that the Seleve cable car would be open but it was not, so we wasted a trip. And the lobby really does smell of cheese (but not the room).
great location small beds!! but I guess this is the standard in europe
Friendliness of staff, quality of room and cleanliness. Value for central location. Shower hose was leaking. Very small lift. Handrails on main stair were inadequate for 'senior' citizens. Poor sound proofing of door between rooms.
Great Hotel, nice rooms, nice location. Very clean Yes the loby smells cheese :) Not the rooms
Very friendlly staff and nice hotel also close to the lake and so quite
Ready for early check-in, which was not expected by us Very helpful staff at the front desk Comfortable enough Close to things to see and do Safe neighborhood Breakfast too expensive, but plenty of other places available
The location was great and the staff was polite. We were resting on our first day only to have another guest come into our room. The front desk accidentally assigned another guest to our room. Thank goodness we were in our room. I sure the man was honest but we didn't like that someone could just come in.
near the lake and cleaning no
Very nice decoration.... Great location The restaurant in the Hotel is just great. Thank you for everything..
The hotel was setup like a Swiss Lodge, we arrived to a plate of fruit and bottle of wine which was fantastic, accompanied by the Geneva travel card which made our day perfect. Comfortable bed, clean room. Fantastic hotel. I didn't like Geneva, but thats not this hotels fault.
Location and friendliness nein
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
The location, friendliness and superb help and response of the staff
staff support, care of the gustes cooling system (there is no Air condition)
hamam ve saunası güzel ücretsiz tv olmalı
otel odaları büyük ve temizdi ayrıca spa ve spor salonu gibi beklentilerimi karşılayan hizmetler mevcuttu. otel lokasyonu küçük çocuklu aileler için uygun olmayabilir ayrıca kahvaltı daha zengin olabilirdi.
Oda (423; bir çift kişilik yatak ve bir iki kişilik kanape) oldukça geniş ve rahat. Banyo super; bide mevcut. Klima modern ve fonksiyonel. Kettle mevcut ve çay-kahve ikram ediliyor. Odalarda wi-fi internet yok. Sadece kablolu (ücretsiz) var. i-phone kullanıcıları için ciddi dezavantaj. Mutlaka sağlanmalı. Asansörün oda kilit kartı ile çalışması hiç pratik değil. Lobideki net köşesinde sadece iki i-mac var; artırılmalı.
kolay ulaşım Elemanların güleryüzlü olması ve kapıda karşılamaları gerekir. Bavulları biz taşımak zorunda değiliz.
Kahvaltı menusü ve oda temizliği yönünden iyi özelliklere sahip bir oteldi Organizasyon
Merkeze çok yakın olması ve Cenevre otelleri arasında fiyatı en uygun olması. Ayrıca oda fiyatına kahvaltı da dahil ancak kahvaltısı pek de içaçıcı değil. Odaları çok küçük.
Temiz, merkeze yakın.Çalışanları çok yardımcı.Cenevre'deki diğer otellere göre kahvaltısı zengin.
noisy traffic, electricity was off for 50 minutes one night (just our room), room was 2 single beds not a double as originally booked.
Location, location, location Better furniture
All the staff were good and the the male manager/proprieter was exceptionally helpful and freindly. I felt very welcome at the hotel and will certainly stay there again when next I visut Geneva No
Staff were efficient, friendly and helpful
Some rooms are small
Price is good for a central Geneva hotel. Ambience was quirky (good) and in general the stay was good. No. However, the hotel is on a busy intersection so earplugs might be useful.
friendly staff and multilangual Bathroom is a little small
Clean room, good bed, good location, not too expensive Window right next to multiple street intersection , noisy all the time, window noise control need to be better.
Quite inexpensive by Geneve standards, nice breakfast included, very good location.Will surely repeat this hotel.
Good central location. Clean. Very friendly and helpful staff.
Merkeze çok yakın olduğu için rahatlıkla her yere ulaşabildim.Herkese tavsiye ederim. Bir gece az kaldım.Paramı İade etmek için çabaladılar.Ancak post makinası çalışmadı diye paramı alamadım.Birde check out için 14 00 muracaat etmiştim.
Oda küçük ama son derece temizdi. Internet bağlantısı sorunsuz, kahvaltı da gayet doyurucuydu. Yeri tam tren istasyonu karşısında olmasına rağmen gürültü yoktu, ulaşım çok kolaydı. Resepsiyonun verdiği destek azdı. Otelde misafirler için elektrik fişinde kullanılacak adaptör bile yoktu, temin edemediler. İş için seyahat edenler açısından bence önemli bir eksiklik. Tamamlamalarını öneririm.
Yeri,temizliği, çalışanların nezaketi her şey iyiydi.
merkezi bir yerde olması
Lokasyonu çok iyi, otel çalışanları son derece yardımcı, fiyat rahatlık ve fasilite optimizasyonu çok iyi... son derece memnun kaldık. İnternet erişimi otel genelinde ücretsiz ve son derece kuvvetli...
Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it. I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard
The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town Nothing that I can recall
Convenient location Noise and vibration from electrical unit behind bed
All the hotel staff called me by my name since the moment I arrived. Location is excellent, but it is not the best in the city. With the same price I could have got better.
a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff. For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.
The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent. The lobby decor is a bit strange....
the room was quiet cold and noissy because of the aircondition what i could no close....
The staff was outstanding. It is exactly what you would expect from a hotel of its reputation. The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????
ulaşımı kolay..ekonomik.. istediğiniz heryere yürüme mesafesinde ya da tek ulaşım aracı kullanarak gidebiliyorsunuz hayır olumsuz hiç birşey yaşamadık..
tren istayonuna ve göle yakın yok
Otelin bulunduğu konum oldukça rahat ve ulaşım sorunu yaşanmıyor. Kahvaltı beklenti seviyemi asgari düzeyde karşıladı. Görevliler oldukça yardımcı oluyor. 28 ve 29 eylül 2010 da 505 nolu odada kaldım bulunduğum kat koridorlarında çokbaharatlı yemek kokuları hakimdi ve bu oldukça rahatsızlık veriyordu. Banyoda duş almak için duş başlığının takılacağı kısım kırıktı. duş alırken sıkıntı çektim. Bunlar bir sonraki konuğa odayı teslim etmeden önce görevlilerin yeterli kontrol yapmadığını gösteriyor
location, relaxing athmosphere, possibility to have breakfast little bit before 7 on the check out morning there were some other customers who were really noisy during the 3 nights on the stairs. Also breakfast staff on the first 2 mornigs was not nice behaviour)
The space, the silence, the parking nearby.
having a fridge; size of the room; free use of the safe ;kitchen and hob; position of hotel for transport and near centre. continental breakfast was good. enjoyed my boiled egg and friendly service. Kettle would be nice and tea and coffee in the room
Breakfast was good and the location was excellent for trams.
I love the location. My room had a wonderful balcony with a view of the city. Breakfast is always very nice.
Very large room (junior suite), very helpful staff at reception (lady with glasses), good breakfast. Very clean. Take tram 16 from Gare Cornavin stop at Villenue, hotel down side street from tram stop. I can hear street noise and toilet noise from upstairs
The the Sagitta is conveniently located in for visiting the city all aspects. The hotel is in poor maintenance condition and needs dramatic repair and renewal.
The personnel was friendly and helpful. There was a kitchen in my room (which I didnt use, but like the fact), brand new bathroom (it seemed) It really needs renovation (excep for the bathroom) - this impression already starts upon arrival from outside (it looks kind of worn) - in my room there were wet spots on the walls, very simple furniture and decoration. The breakfast did not have any fresh fruit (only from tins).
Free Wi-Fi, inclusive continental breakfast, excellent location, friendly & helpful staff, big rooms, powerful shower, great value (even during motor show week), ease of booking, check-in and check-out. This visit was business, but if I were to take a vacation in Geneva with wife/family/friends then I would definitely stay here again!! Nothing.
WIFI was available. The staff was helpfull and friendly. There was even a small kitchen in the room. The bed was good. Rooms need maintenance. While bathroom was OK, a chair was broken and painting needs to be done.
Breakfast very nice - maybe a little later on Sunday morning No tea bags and biscuits for snack in room