Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
The employees were excellent and the room super nice and very clean The only thing that was a little tough was being in the room next to the elevator cause we could hear it always
Nice lobby, but this hotel needs a major amount of work! Problems: 1) TVs are analog, which means there is no resolution at all. Very blurry. Like 1998 TVs. Shocking at a so-called 4-star hotel. 2) Air conditioners that are so loud it sounded like we had a 747 revving outside our room. We couldn't adjust the AC except to two temperatures: 68 and 74. 3) No mirror in the room. 4) No refrigerator or mini-bar in the room. 5) No blow dryer. 6) Waited 15 minutes for an elevator, then couldn't get on it was so crowded. 7) Rude, arrogant staff except for Serena, and the day GM, who tried to help but wasn't around to do much until it was too late. Don't stay here. There is so much better around!
Nice hotel-good location - clean rooms and white bedding, which I love Valet parking is over $50/night which seems way high
Clean, modern decor, bath utilities were excellent. Parking cost was too much. Should offer a discount on parking for people who are staying at the hotel.
I liked the comfort of the bed and the view of the city. I did not like the staff. Bad customer service and do not know how to handle problems in a professional manner. Need more ppl working the front desk, there was a wait to check in.
Location, rooms were beautiful, clean Noisy!! Late night noise from younger people coming back from bars.
Location is ideal! You can easily walk to all the major attractions in Boston. It would have been nice to have a refrigerator in the room.
We could not use the outdoor area due to an event and we were not informed until we got there
Clean and comfortable I did not like that, $300 was held on my credit card for "incidentals" without any notice of this policy. Bad business!!!!!
Helpful staff, great location Rooftop pool/bar was noisy late at night; would have liked to have known about it in advance
Style and general vibe of the hotel. Clean and extremely comfortable rooms. No included coffee/breakfast
Convenient location, very pretty and clean hotel. We had a nice view of the harbor. We had a four-night stay and had to get new room keys 6 times. Housekeeping did not come to our room the day after our arrival. There is no convenience store in hotel. Otherwise it was a great hotel.
oda çok küçüktü ama bakımlı ve temizdi. yeri merkezde olduğu için tercih etmiştim. ama daha sonra aynı fiyata çok daha iyi otelde kaldım. hayır
Boston merkezdeki en ucuz otel oluşu Odalar ve otelin genel kullanım alanları çok küçük.
Daha temiz ve duzgun bir hotel
Şehir merkezine yakın olması Kahvaltı salonu çok küçük, odalar çok küçük, otelin girişi çok garip kokuyor...
Staff was friendly. A bit worn, but ok. Expensive for what you got..
Great location, friendly staff, however the rooms were extremely small and you could hear/feel a nightclub somewhere below all night long - from the 8th floor.
Location was for us was perfect for us as it was just across from Boston and just 1 stop using the subway to Beacon Hill. We had free valet parking which was one of the key decisions to staying there. The area was super quiet and very green. Although the room was nice. Personally we found the bed to be a little uncomfortable. The free upgrade which came by my rewards status was a welcome surprise but we were surprised that it was directly behind the elevator shaft. Upgrade..not sure. The staff were pleasant when spoken to but were not very engaged with the patrons. There wasn't a lot of choices nearby for restaurants.
The price for this area is quite high, yet with the amenities and proximity to nightlife and points of interest there is a degree of value to this location. My main complaint is the staff. I found them a tad unprofessional. Upon stepping to the front desk the young ladies at the counter seemed less interested in helping visitors than in carrying on a concerted air of disinterest and conversations among themselves. Additionally 2 surly security guards came to the room at 3am about a noise complaint. Their heavy-handed manner was more suitable for a dive bar than relating to adult guests paying upwards of $500 a night. They were clearly not suited to be the first point contact in regard to guest relation. Based on the last situation I doubt I would stay at this location again. Which is sad given i would have used it for family vacations and business occasions.
The roomwas clean and quiet. The bed was comfortable. The staff were courteous and helpful. The room was small. Like most hotels, the "high-definition" TV was a mirage - an analog signal stretched over a flat panel. For the life of me, I can't understand why hotels will not get high def signals in the rooms.
Availability and price Tight bathroom
Stayed there for a night while we were in town to see a show at the Wilbur Theater right across the street. Very convenient. Clean, modern rooms and polite staff. Would stay again.
The staff member who checked us in refused to accept the arrangements previously agreed to by another associate and the accounting department ( in writing/email). Because a box was inadvertently not checked on our pre-authorization form he dusmissed it completely without first checking with the parties ( whose contact info was on the form) we gave him. Humiliating and a time waster. Terrible customer service.
Comfortable beds, clean quiet environment, helpful staff. Cable was fuzzy and I would've like to have some kind of on demand service.
Very modern and clean. Good services. Best value in the area. Close to the commons.
Its close to everything the hotel didnt have much to offer. No parking. No fridge in the room. Two adults means one bed. Small bathroom. Not allowed to bring your own food and drinks in. Rude service.
No hot water in the morning.
The hotel was very luxurious and modern. Room was extremely clean. Overall great experiance. I would recommend this hotel too others. The rooms are a bit pricey.
The w never disappoints. I had quite a pleasant and extraordinary stay. No.
Brand new hotel Staff are not up to the W standard
highly service-oriented staff, modern and luxurious styled rooms, rather 5 than 4 stars for the rooms - you feel comfortable in this hotel bathroom: open wall to the room, no bath tube in the single-bed rooms
location, comfort, quiet overnight parking does not have to be this expensive
Wonderful building and facilities. Clean, comfortable. Great location. I have stayed at several Starwood Hotels and usually the W staff is a little bit more hospitable and welcoming. This particular staff was not very welcoming and when I had questions I was met with some interesting attitudes. All in all, great hotel - just think like every hotel somethings can be improved.
Clean, comfortable and in a great location Lobby extremely loud
The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music. Parking was $50 for valet. ~$40 in the surrounding parking lots for overnight.
I found the overall experience of staying in the W very relaxing and comfortable.