comfotable dirty under the beds:
The best choice of dished on breakfast. It was not so pleasant to find out that there's no booking for all 3 rooms and after that we have opportunity to estimate the "smoking rooms" in spite of no smoking had been reserved yet. Never try to stay in "smoking rooms".
The new restaurant is fantastic. Traditional Norwegian dishes with a modern twist. Clean, modern comfortable room. Happy to have wooden floor with no carpeting. Very attentive staff and excellent service. Very welcoming atmosphere! It was surprising how many people who worked there did not speak Norwegian.
Staff was very helpful, friendly and pleasant. Breakfast is very good. The location of the hotel near the harbour and the (old) centre is all within walking distance, thus very good for us with a young child. Public transport and restaurants are also close to the hotel. This hotel would benefit from an extensive refurbishment. Bathroom was quite small. In general, this hotel is definitely suitable for a few days (city trip).
The room was very clean and the location could not have been better. Able to see the city of Bergen by foot from this hotel. A bit warm at night in the room as air conditioner was not all that effective
Great location and nice and warm. Great choice at breakfast. Staff friendly and helpful Looks a bit dated now and need a refurb as I stayed her in 2001 and it was still looking smart then
Julie. There was one fantastic clerk who, being so terrific, made up for a lot of hotel mistakes. She called around town to help me book a New Year's Eve celebration, and helped me arrange to have mail delivered. She was among the best hotel representatives I've ever encountered. The hotel messed up the reservation. They had me listed as one night instead of two and so did not make up my room. They gave me a bit of a run-around canceling my room key also and overcharged me. When I called they corrected the charge. It is still a great hotel... largely because of Julie, but on the whole the staff was quite personable and caring.
We chose this hotel based on its proximity to the train station. It is a large facility with 20+ floors and good views over the city. Very disappointed we were not able to have dinner in the top of the facility because it's closed on Sunday. The entrance to the hotel was uninviting - dirty, stained concrete, looks across at another large building, very little greenery or flowers in a country that usually has spectacular displays. The only dining facility open during our stay was the bar - open to the lobby. It carpet was soiled and stained. The huge breakfast buffet included many items and for the entire time we were there it was swarming with people. Tables were not cleared for 20-30 minutes, it was difficult to find a staff person to bring coffee. Most of the food looked mediocre or tired. Really. Expected more from Radisson. My husband insists we go back to Hiltons.
Coming with small kits, we have immediately received an upgrade to a superior room - bigger and more spacious; excellent breakfast with lots of choice of health food; superbe location in downtown Bergen - everything can be reached by foot bar/restaurant as well as room service close food/kitchen at 10PM.
Everything, excellent breakfast.
Seems OK to me - I did have little time to sample anything special coming in late and leaving early, so here are some points: A. Ok room B. Quiet - slept well. C- Nice breakfast D.Good parking. E- Nice staff
The location is great. The staff in general was very nice 1)the swimming pool doen't look veryappealing. 2) the hotel looks very classy on the website but not very much in reality 3) bread crumbs on the dark carpet in the breakfast launge makes the place look very dirty
Friendly staff, and the hotel is very well situated...very good services too... no, everything was fine...
Breakfast; proximity to the city center The hotel is old and ill maintained; the staff tends to provide wrong information; bad smell often spreads in the corridors
The breakfast was extremely good! We were sleeping on the second floor. Unfortunatly there is a club playing on the lower floor behind the main reception. It was quite difficult to sleep in the evening due to the noise.
Location. Cleanliness of room, lack of attention to request i.e. I requested an elevated room, what I actually got was a room on the first floor with a view of the ugly roof. Staff were not very friendly or helpful.
Bed is very confortable over the average and people are very helpful and polite Rooms have quite old furniture not in line with price
Friendly staff, big rooms, big and comfortable beds, exellent location, good breakfast
The room was not made up on one day even after the desk had been informed. There was an attempt to overcharge me although this was rectified once I produced some documentation.
The location of the hotel Nothing
The breakfast was excellent. Yes, there was no soap in the room. Had to go to the reception which first had to verify before bringing the soap.
The pillows I would like some more variation for breakfast
I got what I expected. In the room, the window showed bad maintance
friendly, very clean sleeping room, perfect localisation, no noises breakfast was very norwegian, one type cheese (the cheap one), cheap black coffee...; sauna did not work, the chairs in the breakfast area were dirty
location is good for us. many sightseeing place ,for example Brryge, fish market, ferry-port, and cable-train station, are within 5-minutes walk. Therefore we could rest at Hotel during sightseeing in daytime. Even though in central, it was quiet in night at least the days we stayed. Expensive.
Old world Charm in modern value priced hotel. The breakfast selection wonderful. N/A
The penthouse suite was lovely with a shared roof terrace, it had really comfortable beds, and good sized room. Some of the staff were really helpful especially Andrew on reception he was always polite and got everything we asked for, he should be the trainee manager and not trainee receptionist. The location was excellent close to the fish market and all the boat trips, tourist bus etc We ate one night in the resteraunt and the food was very good and not too expensive for Norway. We booked penthouse suite for our seven night stay, but thier was a mix up on the booking so we staying first night in the penthouse then had to move out to the business suite for one night then back into the penthouse. The hotel reception staff apart from Andrew and one other female receptionist were not very efficient or friendly, we had to ask on three consecutive days to have our tea and bath gels to be replenished. The rooms were not cleaned thourouly and dirty glasses were left un washed.
Not really quiet, there are Bars around the hotel, The coffee tastes awfull.
Location and quality of the accommodation - room was excellent and just a little 'quirky' which we enjoyed. Maid service was a bit erratic and a request to replace two broken light bulbs was not followed up.
Loved the old wooden floors and location. We had stayed smaller places for two weeks so rooms seemed large in comparison. A small bottle of wine was 130 kroner. Breakfast was crowded and frantic.
Alexander up at the front desk was very helpful. He answered all our questions, and was eager to help us out. Breakfast was also very nice. Its a small thing, but they had actual half and half for the coffee, which is hard to find sometimes. Late checkout charge for an hour.
Location-Central to the major attractions and reasonably close to the train station(15' walk). Staff were extremely helpful in booking taxi's and securing a dinner reservation The proximity to the nightlife made it a little noisy at night. Awakened at 4AM Saturday morning by the pubs and bars emtying out on the streets below my room
A breakfast room divided in many sections suited us very well. I discovered too late that it would have been cheaper to book the room directly via the hotel's website than it was to use booking.com.
Location is very good. Near train station, city center, bus station which will connect to air port. Hotel staff is friendly. The shower place and toilet is same room and same height(flat). So when I take a shower, water always go to a toilet. Then it got uncomfortable. The price is expensive, probably we have to understand how expensive in Norway is.
Small rooms, but with all needed facilities. I recommend the room with terrace with beautiful view. The menu in Egon restaurant is also OK. The room with window directed to backyard was very noisy. Whole day and night I heard the noise of ventilation.
Good location. Friendly staff. Nice restaurant.
Nice room, comfy bed, quiet. Cheap horrible soap, had to go down 3 floors to get a cup of tea, breakfast very average.
I used a debit card for the reservation instead of a credit card and I was charged twice, one at check-in including a 20% extra and another one at check-out, for the exact amount. Charges are inmediate, but refund seems to take some days, I expect to be refunded for the first charge but I am still waiting for it.
The food. The serenity of the place. The location.
Good location Excellent breakfast included in price
Fantastic location, fairly good breakfast. The common areas were very poorly maintained (torn and dirty carpeting, chipped and broken doorframes, etc.) and both lifts were broken for much of the stay. The room was unpleasantly decorated. Hotel was very expensive relative to the atmosphere and maintenance level.
Central accomodation - at a fair price. - the room size is fine and the interior ok. - The free coffemachine in the lobby - makes excellent coffee to take to the room.
Breakfast was good, nice room and bathroom. Good location.
I liked it but the strict check in at 15.00 was quiet off putting.
Easy access to city and surrounding area Room was very noisy with window open at night. We consider a serious problem for some people. However next time we would request a room on quiet side.
Good location. The room was dirty and smelly. Cheap and old furniture. Still expensive.
Breakfast was vast and varied and good. well we booked the hotel inspite of there being no reviews ,considering the webpage said renovated in 2008.Well it does not say that only a handful of rooms in a big hotel were renovated. So you see we were thoroughly disappointed with the room.The hotel staff were able to put us in a renovated smoking room for one night and the next night in a different room.The first room we were given was really old .
Close to city centre, ferry port and museums. Good breakfast.
It's a fantastic hotel in Bergan, quite new, perfect front desk service, very good location in city center. We had a bad experience in Grand Terminus on the first day, so we switch to Scandic Bergen City, it is a smart choice, price just a little bit higher than the former one. The front desk is very helpful to find a room for us in the morning time. Breakfast buffet is typical Scandic. The bed is a little bit too soft, not good for wasite relax, seems all the scandic series are the same.
good location, nice lobby, very pleasant staff room smelled a bit. gym was closed on day we went
early check in It was such a old fashioned room compare to the other rooms they have in the other building. Didn't like it for the same price.
2 yatak odalı aile dairesinde kaldık. Yatak odaları çok küçük ve rahatsız diğer mekanlar (salon, yemek odası) lüzumsuz genişti. Sadece bir kişi duş aldıktan sonra sıcak su bitiyor tekrar ısınması için 45 dakika beklemek gerekiyor. Sıcak su sorununa çözüm bulunmalı.
Güleryüzlü hizmet, temiz ortam, güzel kahvaltı olanağı... bunların hepsi de vardı... Binanın eski ve tarihi bir yapı olması çok hoştu. Otel güzel ama oldukça pahalı... Kaldığım iki gün süresince internet bağlantısı kurulamadı. Görevliler bu konuda çok çaba gösterdiler ama sorun çözülemedi.
The location of the hotel was excellent, just in front of the Brygge with all this wonderful wooden houses. Our room had a lovely sightseeing of the harbour from the bed. We surely will be back to that hotel.
Location is excellent, and we enjoyed a spacious corner room. Dining room views are superb, and staff very friendly and helpful. Bed was actually a fold down Murphy bed from wall, not as comfortable as it should have been for the beautiful room, and it was awkwardly made up with overlapping sheets.
The complimentary breakfast buffet was quite good -- lots of options, large amounts of food. Staff generally not helpful -- only some of the staff was able to provide information about tourist activities. Not readily responsive to resolving issues with the room. Rooms are very clean, but somewhat old. The beds were old and not very comfortable.
Room overlooked harbor and Bryggen area and was on 6th floor. Room was great.
I was upgraded to a sea view room on arrival
Hotel is neat and tidy and in a good location
The bed was not conformable as it was a provisional double bed.Old furniture. There were not enough towels
Made reservation through third party. Upon arrival the front desk agent told me the reservation was not showing so he made me a new reservation. Not only did he charge me more for the new reservation but I was also charged by the third party. Dispute has received no response yet.
Location There was
The harbour view; proximity to centre. The food was very good, and the place was very clean and smart. Room was small with very little storage and no room to put up the suitcase stand provided! Also the restaurant service was chaotic and haphazard - at breakfast they were very slow to refill the things that had run out. But food was good.
Harbor view. Facility is a little old but it is not big deal.
Kahvaltı son derece zengin idi. Oda temiz ve günlük bakım görüyordu. Öğleden sonra ancak "saat 3 te check in" yapmak zorunda olmak çok ciddi bir engel. Katılacağım konferansın açılışına bir saat kala otele giriş yapmak zorunda kalmamak için odanın daha erken hazırlanması için ısrar etmek zorunda kaldım! Ayrıca otel fiyatları inanılmaz yüksek: geceliği 200 Euro'yu geçiyor!
The staff was very friendly, the location on the hotel was good in the city centre and the breakfast was good. We liked this hotel very much! There was a bit too hot in the room because there was no air-conditioning in the room.
Location, staff very friendly No carpak
Your wine cellar & restaurant! Also, the location. Not really. I thought it was all very nice. The only thing I might suggest is updating the furniture and environment in the TV/library room. Compared to the other parts of the hotel, it was not quite as nice.
Very good for the price. Very central.
staff team very welcoming, breakfast, position of the hotel breakfast good but too crowdy; overall need the hotel need a refreshment
Everything was really good, the staff, the free coffee in the lovely lounge, the free speedy internet and good breakfast. There was aslightly unpleasant smell in the bathrrom when we first arrived...but it was very clean and the smell did go. It was just a bit off putting....but not for long.
Within walking distance of all things of interest to a tourist. Rooms very small - difficult to move around.
The staff were excellent, always willing to help and assist with any queries. Great atmosphere. Tea and Coffee was available all day and night and they provided breakfast packs for our early start. Free waffels from 4-6pm. Great family run hotel with a very unique atmosphere. No.
The location of the hotel is perfect. There was too little choice of food for breakfast. Everyone had to wait in the big line during breakfast, not enough space for eating.
The reception staff were effecient and polite.very helpful about routes.Maybe should get updated about bus and tram routes.The lounge was very relaxing.of course the on the house coffee and tea was so welcome after a long sightseeing walk.rooms were spacious.bathrooms sparkling.After check out we were allowed to leave our luggage as we had to catch the hurtigruten only in the evening.I have to say the breakfast was very filling.We loved our stay here.
Easy check in and out, breakfast was adequate, cleanlinees above average Cumbersome elavator to split third Floor. Two very small elevators. Color and decor inside rooms must have come out of the 70's
Proximity to the harbor, city, and airport bus stop. Price was a little high.
This hotel is great. The Strand hotels in Scandanavia are good ones. This location is perfect as it is right on the square in close proximity to harbor and walking distance to train station. Service excellent. We would stay again.
Cheaper than most of other hotels in Norway (everything is expensive in Norway). But I would not recommend it. Too far from the city center. Rooms incredibly small. Can't be a 4 stars hotel. The neighborhood not nice.
It is possible to get to the center of Bergen on foot (takes 20 - 25 minutes) Another variant - by bus. Extremely small room (standart double), at the same time - very expensive in comparison with the same class hotels across Norway. Reasonably far from city center.
The hotel had a pleasent location by the water it was also located very close to friends we were visiting. The walking trail above the hotel around the back of Bergen was very pleasent and would be a good suggestion to visitor staying at the hotel who like walking and are looking for something to do. Many aspects of the hotel were looking a bit tired for example the tiles outside the main entry were broken, TV in the rooms were outdated and an obstruction in the room. My wife bumped her had on the TV after pluging in the kettle into the power board which was on the floor. We felt a permanent and convienient power connection was not provided. The positioning of the bed against the wall needs to be reconsidered.
The room was clean and basic. The restaurant was not open of a night time and the breakfast was very basic and not always hot.
The location, friendly staff
Yeri çok merkezi,tabiiki hafif akşam yemekleri Norveç gibi pahalı bir ülkede kurtarıcı oluyor.Kahvaltılar ve gün boyu çay kahve de servisi,hotele uğradığınızda soluklanmanızı sağlıyor. Odalar küçük,bunun dışındaki eksiler hotelden kaynaklı değil,Norveç genel olara hizmet az,kendi işini kendin halletmen lazım,valizlerini kendin taşıyorsun,kahvaltıda yumurtanı kendin pişiriyorsun hatta pan cake ini de kendin pişiriyorsun ama bunlar rahatsız edici sayılmaz.
Otel fazla büyük olmasada,klasik bir yapıda yer alıyor ve iç dekorasyonu keyif verici nitelikte.Binanın orijinal girişi ,restorasyon ile hoş bir oturma mekanına çevrilmiş.Çalışanlar son derece güleryüzlü ve yardımcı.Yataklar çok rahat. Hayır.
Ortam ve bulunduğu yerin güzelliği Odanın pek temiz olmaması
Turistik noktalara yürüyerek ulaşabilmeniz. Kablosuz internetin ücretli olması.Ücretsiz olan kablolu internetin ise çok çok çok yavaş olması.
oda tasarımı, banyonun temiz ve yeni olması, minibar, ütü, internet bağlantısı, çalışma masası gibi uygar hizmetlerin varlığı restoranı otelin geneliyle uyumlu olmayacak kadar sade ve basitti, geniş bir lobisi yoktu
Impressive breakfast Slow check-in
The front desk was especially cordial and helpful. All housekeeping staff we saw were friendly. The breakfast is wonderful, and the Internet in the room was free. Rooms are small but well laid out.
comfortable beds, nice breakfast buffet, bathroom lighting was terrible
Friendly staff, nice design, clean and convenient Food is not excellent
Hotel was located just next to the Airport. Breakfast was very good.
proximity to the airport and the general upkeep of the facilities the bathroom was too contemprary (transparent). could not use it while there was someone else in the room.
The hotel was very clean and modern with nice rooms. Staff were friendly and efficient and the location is perfect for an airport stopover. I did expect 24 hour room service from an airport hotel as there wasn't much available when our flight arrived after 11pm. I would also have liked a better selection of toiletries in the bathroom. Also there was no bacon or toaster at breakfast.
the general good quality of hotel and staff
The proximity to Bergen airport was great. The hotel itself was visually interesting and well designed. My husband did not feel well in the morning and the receptionist let us keep the room for more time. The breakfast buffet was good and varied. My husband did not like the windows that did not open for fresh air. I thought that the generous use of glass walls for the bathroom did not allow enough privacy even though the effect was very modern.
The location of the hotel is ideal for airport or heliport stopovers. The rooms are clean and reasonably sized with good TV and free wi-fi. The buffet breakfast was also good. The evening menu in the restaraunt was a bit limited and the atmosphere was poor - just a large empty space.
The room with the excellent views
The hotel is walking distance from the airport and ideal for early flight departures or late arrivals. The hotel breakfast is fantastic with pretty much everything you need (and more). Dinners were very well prepared and tasty. Everyone speaks English, so you can get by quite easily. It is expensive. But not far removed from the wider Norway prices I suppose. Norway is an expensive place to visit.
Easy access to the Airport Restaurant was very very expensive even by Norwegian standards.
A nice hotel. However - the TV did not work first, and it was no wastepin at the room.But the room was very nice
Excellent staff, good price, nice swimming pool and sauna, tasty breakfast, cozy room cleaning in room was not so good...
The kindness and professionalism of the people at the reception desk Windows did not open, the lady at breakfast not allowing only "some" tourists not to attend the hall with any bags.
It is located close to the airport. Old rooms with poor quality bathrooms.
Clean. Convenient for airport. Noisy. TV very limited. Beds not too comfortable.
Good atmosphere, friendly staff. Difficult and expensive to get to from the airport, no courtesy transport which was very surprising for an airport hotel.
quiet and nearby the airport. yes, the food quality is not great specially dinner. In addition, the quality of the beds is not good, it is too soft and not healthy.
Close to the airport,had early flight Price
The hotel and room were very comfortable and the reception staff were very helpful. The breakfast was great with lots of choice. The evening meal had a limited choice for vegetarians and there was no room service. There was not a hairdryer in the room this had to be requested and I did not notice this until it was actually needed. It would be useful for an airport hotel to have plenty adapters for international plugs.
friendly and accommodating hotel staff the room smelled musty and the shower drains did not drain well
It was really nice
Nice, clean comfortable accommodations. Staff was friendly and helpful. Directions to hotel were somewhat hard to follow. We ended up asking locals for direction.
It was close to the business I was attending. The thermostat was non-functional and my room was very cold. Only two towels were provided. No bar soap.
Free parking . Only hotel available within driving distance of Bergen. Poor breakfast buffet and staff having great fun clearing the rests as guests arrived in bewilderment .
Rooms great Food and breakfast good. Had to take taxi there since it was out of the way but glad we stayed there it was a treat. Design of hotel was unique. A good R and R hotel but no shopping nearby. 4 K from airport.
Quite nice and a clean hotel. Close to the airport but too far away from the city of Bergen. We had to stay there begause the city hotels were fully booked. Room was comfortable and it had an separate working space and a sofa. Very good almoust exellent breakfast. Weird door locks at the room. Once leaving the room you have to lock it separately with the keycard from outside. Why just lock the door automatically?
Very good quality for not a big price
Comfortable suite. Too far from Bergen. Very poor dinner facilities.
It's really close to the airport Not something that I didn't like, but just consider that this hotel is far from the city center. Anyway, if you have to be early in the morning in the airport, it's perfect.
Good quiet hotel The drain in the bathroom overflowed after the bathwater was let out
Room and bathroom excellent.Location for getting around Bergen was excellent, but came at a price. See below. Air conditioning was useless. Bergen was experiencing a very hot phase. With windows open the street noise which went on all night made sleeping almost impossible. We chose the air conditioning option but could hardly breathe. Overall I would recommend it, with this word of caution, in hot weather.
Small. friendly double bathrooms, Maren was particularly delightful. wall controls didnt work and were very frustrating to manipulate. Alarm woke us up early the first morning. No air conditioning
Beautiful hotel in a very central location. Friendly staff. Nice breakfast.
A hotel with character and soul, very nice rooms with wooden floor and design wall-paper. Beautiful! Unstabile wifi, but you can borrow cable from the reception. Take a good look at the hi-tec display and make sure the alarm won't go off in the middle of the night & remember to turn on the "Do not disturb"-button to avoid an early visitor.
Apart from the atmosphere this small but authentic hotel (part of UNESCO world Heritage site "Bryggen") breathes out, it's location is perfect to discover the city and access major sites of interest or transportation options in Bergen. Furthermore, the interior is designed with utmost eye for detail and luxuriuous finishing. The continental breakfast buffet offered a very nice choice of fresh food and tasteful bread, set in a rather romantic dining hall. We were even happy to enjoy freshly prepared eggs daily, even at different times. So as opposed to other critiques I've read about this on this site before booking this hotel, this even made our stay better. We also found the staff to be very polite and helpful with the few requests we had. If I would really have to think about anything I would like to see improved, I could only come up with the quality of the (free) shampoo the hotel offers their guests. Or maybe some conditioner would suffice. Otherwise, we enjoyed a very pleasant, nearly perfect stay!
Lovely warm, well appointed bathroom. Central area in The Bryggen. Reception staff excellent and very helpful. Breakfast selection was poor, even for a continental breakfast. Breakfast staff indifferent to our needs.
Great location! Superb room, absolutely charming!!
Location, ambience, room was stylish and clean. Bathroom was cold, breakfast was not adequate for four stars.