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The hotel is beautiful. Staff were attentive. The room was large, especially the bathroom. The tub in the bathroom was luxurious. Plenty of free water bottles. Was initially told there were no rooms available when checking in at 17:30. Another staff came over and found a room immediately. Ultimately it was not a huge issue, just a minor inconvenience.
Staff friendliness Amazing buffet Perfect coffee Clean room Lovely interior design Nothing!
The hotel itself is very old and does not live up to 5 star expectations. the public areas are fabulous and great choice of restaurants but the rooms are tired and need a makeover. the shower is the worst i have ever had in any hotel low water pressure and in the bath very low down. the business floor staff are not very attentive you always have to ask then they take notice.
I already stayed a few times in this hotel and I particularly like the Dusit Club arrangement. An affordable luxury in an excellent location for walking and shopping and close to the Sky Train for shopping at Siam.
The concierge Staff was amazingly helpful and resourceful. The 3rd floor club was a good place to relax and work as well. The water pressure in the shower was very weak but I also did not complain.
spa, food and well behaved staff worn-out carpets, looks pretty old, must be changed in the hotel lobby of Club class offices at 3rd floor
I liked most the pleasant atmosphere, spacious and convenient rooms, and the kindness and helpfulness of the staff.
the staff are excellent, the food wasof a high standard the pool is too small...
Freindly and welcoming staff, public spaces in hotel easy to use and very comfortable, closeness to public transport. Nothing to make an adverse comment on.
staff was nice and perfect location for night out. close to MTR. building and room looks out of date and need more make up in certain area.
nice food the cleanliness
The proximity to BNH Hospital. I felt that the superior room I paid for on USG funds should have been a deluxe room. The USG sends many people to stay at this hotel and there should be the courtesy of this small upgrade. I did not like being in the annex and I did not like the chilly response to an upgrade request.
They made me a cake for my birthday! As usual with Dusit, the front of house team was exceptional Its a very long walk to the elevators from the lobby for a lot of the rooms, my room was in need of decoration - it was a little shabby, the doors to the mini bar cupboard were difficult to open, BUT - they made me a cake for my birthday so its no big deal!
the location is good n the hotel service is good room is very clean also. na
I have stayed at the Siam Heritage several times, including for 1 month last year. It is an excellent hotel found in a very convenient location.....close to Patpong nightlife, Silom banking industry,Suan Night Market, Lumpini park and Lumpini Muay Thai kickboxing stadium, Skytrain to anyplace else in BKK. Breakfast was ok with 2 Thai and 2 Western entrees. Bedroom had excellent mattress and bathroom was excellent
Perfect location, friendly staff, nice swimming pool and bar, good breakfast. Staff with limited knowledge of english. No free internet.
Great location and atmosphere. It´s in the middle of the city but the pool roof and garden lets you escape. When I arrived, there was confusion and then I was told by the check-in person that she had personally received my call 2 days prior cancelling my reservation. She said that I had given her my reservation number and that I said I needed to cancel due to air flight problems. This was not true. I had not called to cancel and no one else had my reservation number. They had made an error or were making up story. They were nice enough to let me stay in one of their suites that night and then found a hotel in the area for the rest of my stay. However, my trip was disrupted and I lost a good ½ day re-packing and then moving hotels. I´m not sure I would trust them again.
An excellent hotel to discover Bangkok. Good value for your money.
The hotel is very well situated. The hotel is very nice and it is great to have a swimming pool (to relax after a long day of visit) The bed was really hard
The location was perfect!! Close to the night market, food vendors, and pubs. The sky train was also close if you want to take that and head to the Shopping malls. Cheap to get to as well From the airport. 500 Bahts or $15US We had a cockroach pay us a visit in our room....I wasn't scared but my wife didn't like it
Staff is very friendly and helpful. The hotel is perfectly located to explore the city.
I did like the location and the breakfast. Staff were friendly, especially the reception staff was very helpful. I did not like the design of the room with air conditioning pointing to the bed. The bathroom sink was blocked. The floor of the room needs some renovation. Apart from these, the hotel facilities are good. Room service food was yummy. However, I would not use this hotel again due to its comfortness.
Ideally located to explore Bangkok, close to the skytrain. The staff at the reception could have been more helpfull.
very nice rooms. perfect location lack of free internet, stayed in much cheaper hotels in Bangkok and they had free internet. An hotel with this price for rooms should provide free wifi in the rooms
The bed, the attitude of some staff members, the location!, The view!! Found some black hair, there were ants in the fruits that were offered, breakfast included in the price only for super expensive rooms
The set up of the room was nice, enjoyed a good dim sum lunch in one of the restaurants, loved the pool. That a very late checkout could be arranged without problems was very kind. Finding long hairs on the fruit plate was an unpleasant surprise. The room was still not cleaned after coming back from a day's shopping. It wasn't clear you explicily had to instruct staff by hanging the sign out on the door.
As the hotel rooms are located 25th floor and higher of the building, you will always get a room with a nice view of Bangkok city. The pool on the 24th floor was nice. Room was clean and the service was vey much personal. The location of the hotel is exceptionally convenient for both shopping in daytime and crawling around the busiest Sathorn area at night. In all, I would recommend this hotel to those who are seeking a confortable 5 star hotel in Sathorn area. As the hotel room is clean and functionally but consevatively designed, you should not expect a luxurious decoration in your room. Basically, it is a very nice business hotel.
everything is excellent, especially during this hard period at Bangkok, still my favorite !!! absolutely nothing !!!
absolutely wonderfull hotel especially due to a marvellous staff, centrally located, very confortable room with nice view, nice open air top roof swimming pool, very good restaurant, and Pacific floor privileges is a must to make the difference! I will come back there next time ! nothing !
Clean with nice view. No surprises. nothing.
Location was perfect. Service by all staff was exceptional. One of the best hotels i have ever been to! We upgraded a room upon booking and our request was not only met but also upgraded further!
Good Location and easy to move around should improve the breakfast variety
Near to bts Noisy if the room has a window
The central location, affordability and the comfort and cleanness of the room.
Great location Increase variety and quality of breakfast menu. Put more chairs at hotel lobby. Provide seats on the Internet stations at hotel lobby. Price per night is still high; provide discounts.
Great location, right outside of BTS. There were lots of massage parlours downstairs and so fit our agenda of having good thai massages. Easy access to food places and supermarkets etc. Very thin walls which if you are a light sleeper, will be easily awoken by neighbor's door opening/closing etc. Temperature of water cannot be controlled and there is only lukewarm water for shower. Luckily weather was hot and so it did not matter that we only had lukewarm water.
the breakfast area was nice and windy; convenient location The hot water tap for showering is either too hot or too cold. No one came to do housekeeping on my first night.
You can t beat location, just in the middle of the nightscene, dj station and god, and surprinsigly quiet from outside noise. Nice design clean room and shower room, flat screen, free internet (lan cable only). Friendly staff It s just a room to sleep, no windows on my room. a bit noisy on my floor (7th) where there is breakfast coffee shop.Like many hotels, taxi shuttle prices are a real joke :)
Mr. Nutt at the reception did an excellent job of making us feel comfortable upon arrival and made sure we were taken care of well. Convenience of location is excellent. The hotel rooms are not sound proof.
Very comfortable and convenient location. There were no windows.
Clean and nice rooms Too much noise from nearby bars and discotheque
stayed here for 2 nights on the way home from a two week holiday on Koh Samui. location was perfect, being a 5 minute walk from the skytrain.Although only a few minutes walk from Phat Phong, the hotel was quiet.Staff were excellent . Great breakfast.
Everything is just so excellent location , cleanliness , comfortable , nice decoration , quiet and staff were so friendly and everything is so close to the hotel I wish there were more facilities in the hotel also the street to the hotel is too small and no walk side in there so you need to walk a few meters on the street , after all that doesn't change it's an excellent place to stay in Bangkok
its a very good location and nice hotel
I love the best is the destination for sure. Secondly is the comfort and cleanliness. I love the design of the room. Bath tub is available and I liked it. Staff is friendly. Will definitely come back again when I visit Bkk soon. I feel a bit horrified when I opened the bed-side drawer seeing something. Not to mention here.
after a 12 hour flight from london with our six month old boy this was like an oasis we found the staff and facilities excellent we will be staying here on our return to bangkok
Staff helpful Good location for the night market We weren't offered a Non Smoking room which we should have been didn't realise there was Non Smoking floors till last day our room had very strong smell of smoke!! Bathroom tiles looked dirty and needed a good scub Rooms in need of a make over
Location good for city access by skytrain and availability of taxis. Friendly and helpful staff. Food average and on the expensive side.
The reception staff has turned over so they do not greet me by name anymore. the wait staff in the restaurant are still there and are some of the nicest people you would like to meet. I do not speak Thai and their English is in the best but not matter: one feels very at home there.
I liked the cleanliness of the room and all the nice staffs. Food was not good.
Close to the road but very quiet and comfortable. Near sky train, shopping areas and the hospital. The restaurant was good. Breakfast was fair. Friendly staff. Wireless internet was fast . Not many choices of TV program. There were noise when the mate was vacuuming the room. Some cleanliness details should pay more attentions.
Excellent hotel, ideally located in Bangkok. Rooms have all necessary facilities. I had a splendid breakfast, with top-class service from very courteous and helpful staff. Would definitely go there again.
The cleanliness of the hotel is immaculate no odours. The food is very nice and service is outstanding. The television programs and quality of picture were poor.
You just can't go wrong. This is our 3rd stay. Straight forward comfort. Hotel few seconds away from Sala Daeng Skytrain. Free internet. Very friendly staff. Will definitely stay here again. Highly recommended.
At first, my husband and I were hesitant to book this hotel because there were no reviews on booking.com, We were thinking, since we will only stay for 1 night, so we might as well give it a shot and booked a superior room. My my my! We're glad we stayed in this hotel. My husband and I were just amazed by the service we got from the hotel staff. They were excellent from checking in to checking out. Ok, nothing so fancy, but this is a first class hotel with all the ammenities that you'll need and comfort. Streen noise? We did not hear any - we got a room facing a courtyard. Convenience & good service? You'll get it here. Highly recommended. Thai people are generally very nice people. Kap kun krap
Location and Value for money are pretty good. The hotel is a few years old, and some things like electrical socket do need repair. Generally though ok.
Very near to the sky-train and subway, additionally I could walk to the BNH hospital for my check-up (what was the main reason for my stay) breakfast is not 4 star (esp. this American style coffee)
The location is very central, and the staff is helpful. The breakfast is goo too. I was a bit disappointed about the standard of my room. This should be 3-star, not a 4-star room.
Hotel personnel were excellent for service. They worked hard to make our stay with them pleasant & memorable. The front desk was very good at the English language. They got answers (or already knew them) for all our questions.
The location of the hotel and the price performance is very good. It can be recommended as a city hotel for a short break The rooms were OK but the location is a bit noisy The rooms are a bit small for two people, but still Ok
It is close to everything in Silom. The place is more for students or backpackers. It has very rough and used furniture, and very small rooms. The pictures on the web site are not very recent. They charge a little too much money for what they provide, About a 2 star hotel at best.
Love the proximity to the BTS and MRT. Loads of dining options around the hotel and secure access.
Location very close to Silom road,, room clean and nice design it's more a guesthouse or a youthostel, room very small, staff very umpersonal. The list of forbiddn things is amazing: no guest (come on, this is Bangkok, think is Silom !), and does anybody steal a chair or a safety box ???? Many better options in the district for better facilities
The location is very strategic and the staff helpful. Highlight: free coffee machine and fast Internet connection.
location. it was right beside the underground and skytrain. it's a good choice for the budget backpacker who is looking for something with a little charm. the staff were friendly, but didn't speak great english.
Location was good for central bangkok The rooms were a lttle run down for the price , lack of english speaking staff was a problem
Access to the city, great adventure activities (flight of the gibbon and Amazing Bangkok cyclist) and excellent train public transport so close.
Staff was very helpful and courteous. The 2 bedroom room was comfortable for our family of 5. Less than 5 minute walk to Silom Road and the Skytrain station.
Convenience to travel around.
Hotel has free of charge internet and it was working good enough. No additional joiner fee. The suite was large and a small kitchen will be nice for them who'll be using it. The room served breakfast is always quite the same and doesn't include choices (like spanish brkfst).
Comfortable, spacious rooms with good cooking facilities. Convenient location close to Silom mrt and Saladeng bts stations. Lots of good street food around.
The staff were very friendly and helpful. The room was good. The bioled egg ws hot at 6am but for a 8am breakfast it had gone cold. It was still nice.
the staff really charming and efficient
The room was much more than I expected. Very cozy. Staff very accommodating.
Nothing Everything! The room were small, dirty, smelly... The staff was rude with customers, they do not speak English. I would never go back there and I strongly suggest that nobody does. You can find way better in Bangkok for cheaper!
Staff are very courteous and knowledgeable. Service is very efficient. Didn't like to see liquor and condoms being placed on the table.
the pool is the best do not order taxi from the hotel to airport,over charg 150 bat,is only 350 bat from the street
the family feeling as if i was at home. the security and safety was excellent.
This year was our 2nd stay at the Rose Hotel. The staff were friendly and helpful, rooms were comfortable, clean and quiet. Close to shopping and trains. Nice pool next to very good restaurant. Breakfast basic so chose to eat at local venues.
Very good cenral position, good food on the doorstep, good local nightlife, patpong No it is a small hotel in the middle of other large hotels the are much mor of your hard erned bht
Clean with friendly staff Poorly maintained gym equipments
Good location, close to middle city, train, etc. but quiet. I had sent you an email a couple of days ago asking if we were suppose to pay the hotel or you had charged us when we booked it. They charged us, so i wanted to make sure we would not be charged twice. Please advise. Thank you.
Location is good. We reserved the room almost a month before, but when we went inside the room, the room wasn't ready yet so we had to give way for the cleaning. It took us waiting for 2 hours. The pool closes too early at 7pm, no free internet & no big screen t.v.
This was our 3rd stay at the Rose Hotel. The quiet location suits our needs as it is close to shops, market, sky train etc. The swimming pool atmosphere was very relaxing along side the beautiful Thai restaurant where we enjoyed dining outside one evening. We commend the friendly, helpful and courteous staff. We will stay at the Rose Hotel on our next visit to Bangkok. We enjoy the Rose Hotel so keep going back.