Duyduğum kadarı ile uzun süreden beri büyük tamirat devam etmekte. Bu durum çok rahatsız edici. Alınan ücret böyle bir otel için çok yüksek. Bir daha bu otelde kalmam ve tavsiye etmem. Personel, çok profesyonel değil. Havaalanı shutle servisi zamanında kalkmıyor. Otel içi tamirat sahatsız edici.
Very clean and new hotel, great customer service and great vale for what i paid- if i go to Jordan again I plan to stay there We were on the 1st floor so whenever there is a wedding party you could hear some noise but not too much however if you want an absolutely quite room ask for a room on 2nd floor or higher The gym hours for men are not practical it is only open for men from 8pm to 11:30 pm which did not work for me at all, for for women is is great form 8am to 8pm
i think this hotel is highly overrated, we went there during the holiday, most of the facilities were closed... there were lack of coordination between staff, we had reservations for 2 rooms, but when we got there they only had one, and the receptionist started yelling that there is no other reservation, and when we showed the confirmation she started appologizing...they charge about 20 JD for the breakfast that wouldn't cost more than 2 JD, they dont even have juice or fresh mint tea in the "Royal CLUB' which is 50 JD more than the dulex room ..
Location was very nice, excellent view from my room, desing.
Location is Good Guest relations knowledge is very poor
The reason I stayed in this hotel was that the conference I came to attend was held in this hotel. I booked Club Room and was upgraded to Business Suite. The suite was in the 24th floor and has everything I needed during my 1 night/2 days business trip - nice view. Nothing major at all. If there is onething I felt a bit irrelevant, it was the car parking although available, not up to a 5star hotel level. I expect LCD TV in rooms of such hotel and especially such suite instead of the normal television that is dated long time ago.
Its not 5 star hotel max 1 star hotel,no service not clean and very bad staff
Just the dicoration Services, Rate
I enjoyed the stay in the hotel,it was with a perfect service,and a very nice hospitality,but I recommend wifi Internet to be present in the room instead of or with the cables
One of the best Hotel I ever seen.Thank you Enrico
Very classy but pricey Hotel staff not too familiar with citys cultural centres
it is relatively a quite clean hotel with nice staff.
The room was spacious, the beds were big
Service was great, we were upgrade with our room, food was great.Free internet.
Heat was working even though i had it on A, the Heating was very loud
everything is ok accept 2 things price is not as in site they add 20 jod they said tax per night and its very noisy there is constractions in high floors from 8am start diging till afternoon it was so bad noisey noisey noisy
The hotel has an excellent location in the center of town city and also between all 5 stars in the city. my stay was a weekend stay. The hotel had big rooms and nice view. with a reasonable price. good service,
The location was why we chose the hotel, but the service and facilities made it a pleasure. It is by far the best choice for Petra. (It's proximity to the ruins makes it worth the small price differential between it and other hotels)
The breakfast & swimming pool Hall between rooms it is an ols hotel need to renew many things or upgrade!
The staff were excellent and service could not be faulted. There were no means to book tours.
Good facilities, but distant from the city center. The bar services needs some improvements.
suited for business trip
helpful staff breakfast buffet quality
We were upgraded to a suite. The staff was polite and friendly. The housekeeping gave us a treat by decorating the bed with artfully folded towels. It is located on a busy road which was very difficult to cross during peak time. There was no printed information/directory about the hotel in the room or in the lobby. Not enough restaurants in the hotel. The breakfast buffet could be improved. Bed Sheets too small for the bed in Room 504.
tv has bad channel recepton, Internet didnt work
Staff very friendly and helpful. They would benefit from having city maps available at the hotel for tourists, and also topping up the breakfast later on after all the tour bus tourists eat early!
The staff were very helpful and the hotel offered good value for money.A reasonable place to put your head down but little in the way of facilities beyond the room. The hotel is rather souless and is stranded on a busy intersection (although there was no probelm with noise in the room).
the owner was wonderful. We were given the best advice, service, attention. Thank you ever so much. Will recommend to our friends. need to get larger sheets for room 504
Le Vendome Hotel was a great value for the money. We reserved a Jr. Suite and the accommodations were spacious and clean. Two separate bedrooms with there own bathrooms. The shower suffered from random temperature fluctuations, which made it almost impossible to use the shower at all.
Staff Discrepancy between what is advertised on the net and what is actual: there was no open bar, no spa, no sauna, no massage, no trainer
Location only. Hotel is not up to expectations of a 4 star hotel; it is at best a 2 if not a 1star. Hotel staff did not carry themselves nor were they dressed professionnaly.
Place is quiet, beds are very comfortable. The food was not good. Internet was limitd and barely connected.
Our 5 day reservation was missed but not the fault of the hotel. They were wonderful in assisting us in finding alternate accommodation at a nearby "My"Hotel. Had a lovely junior suite for our one night stay at Canyon Boutique with WIFI thrown in for free to compensate for the mixup
All the members of the staff were very polite and ready to help. The hotel wa very quiet, cool and comfortable. There is nothing I didn´t like during my stay at your hotel.
Excellent service, lovely rooms, excellent food, reasonably priced
I loved the interior modern design of the hotel. It also looked so clean and so fresh. It was wonderful
Restaurant is Good Food 1 - Smoking in coffe break, 2 - Smoking in room, 3 - The price is very expense for confort
Eski bir otel odalar çok rutubet kokuyor
otelin çalışan ve yemekleri güzeldi.odasıda temiz ve güzeldi ama banyodaki küveti hariç.çünki küvetin sifonu hep kaçırdığı için küveti kullanamadım. hayır beklediğimden ziyade beklemediğim oda kalitesi oldu.oda gerçekten berbat demeyeceğim ama mağara gibi pencereyi açamıyorum.çünki açtığımda trafik gürültüsünden çok rahatsız oluyorsunuz.artı diğer otellerde lobi zemin katta odalar üst katta olur.burda tam tersi otel dağın yamacında olduğu için lobi 7.katta bizim oda 5.katta.yani otelin bir tarafı atıyorum 10 katlı diğer tarafı 15 katlı.
Nothing good to say about it. It was supposed to be 3 star, it was extremely run down, bad service, terrible food at breakfast and room service, half the menu wasn't available. Low grade towels, had to call to get soap. Seemed like a ghost town
not quiet;noise all night coming from other rooms.you can not get a peaceful sleep because of banging doors next to you.rooms are not provided with basics like clothes hangers.management is not efficient.does not deserve to be a 4 star hotel.
i stayed in hotel 4 nights everything was ok accept room cleaners thet dont do theire job properly no internet at all in hotel other things are good
Nothing, Hotel smells, food is bad, etc .. Everything
Quite close to city center, rooms of reasonable size, good breakfast, car rental office at hotel. noisy at night because of occasional wedding celebration on floor 1.
The rooms were spacious and comfortable. The receptionist recommended a taxi that was very expensive and it broke down halfway to our destination. We were stranded on the highway. We lost both time and money. Later when we discussed this with him he turned downright hostile and was very rude. Do not book any tours through the hotel desk, they will cheat you!
Staff are helpful. Very good air-co system. Room clean and spacious. We found two kakerlaken in our room (one dead & one living). We informed the reception about the case. He told us that kakerlaken might came inside the room because of the ongoing heat wave.
Front desk employee was very helpful and friendly. No alcoholics were served. No fruits were served in breakfast. Daily crowded at night due to wedding parties
Very friendly staff, yes I will stay at this hotel whenever I'm in Jordan Nothing at all
Service could have been better. We waited a very long time to check in and hotel staff weren't too helpful.
The hotel was brand new & extremely clean. Excellent value for money at 50 JD a night (+ tax, service charge + 7JD for breakfast). The management were lovely, & even offered me a complimentary breakfast one morning. The hotel was brand new, & there was no iron/ironing board available. I therefore had to pay 4 JD for hotel staff to iron my clothes.
the hotel is brand new as of october 2010. i liked everything about it, including the restaurant and staff. everyone was eager to assist. priced much less than comparable hotels
a good hotel conveniently placed close to the convention centre. mostly for groups and families but decent value the price of extras (phone, dinner) were a bit high, though not excessively
The friendliness of the staff and the big room. the hotel is located in a perfect aerea not too far from the most important sites in Amman The bedsheet was not big enough to cover the matress... strange, so I had to "re-arrange the bedsheet as not lo lie on the blank mattress
Good location, spacious rooms including triple bed rooms, 30 mins drive to airport and friendly staff. The fitness centre and massage services not in the main hotel. It is in the Regent Hotel (next door!)
The locations was poor and the internet would not connect
All staff which include , The reception, Room service, Housekeeping, Bell Captian as well as the security were cooperative and freindly. Room lucks/keys are of old style need to be changed. Furniutre and carpets at the looby area are too old and should be repalced.
I found the rates quite good and most of the staff helpfull i found the whole hotel quite dated and in bad need of some refurbisment on the lobby and resteraunt.
Staff are nice and service is good My booking was a double bed but there was no double bed room available
large room unrpoportional rates for payable business services like fax and intenet use
not much rooms, resturant, facilities
Room was dirty, there was no renovation there for ages. Water force was slow. Bathroom was not renovated
I liked the warm reception that we received by the manager of the hotel when we arrived. He was very caring and wanted to make sure that our room cool enough and comfortable. Yes, we did not like the smoke that was in the lobby by all of the employees smoking.The lunch was very disgusting too!
the hotel should be listed as a 2 stars only the carpet kin the room was ripped, there was no water or anything else inthe refregirater, scum and funkgs in the shower and sink and the towels were very old and thin
I didn't like much about the hotel, amman overall is a horrible place to visit there is not much to do in the city, you are better off finding a cheaper hotel to get the same horrible service. Well first off it took over an hour and a half to check me in, I made my reservation two days in advance, once I finally got my room key at 4am the room they gave me had some one in it!!! I have heard of this at small hotels but not sonething I would expect here. The service is sub par, the hotel is full of guys not one girl works including the housekeepers which is a little weird, the food sucks and is way overpriced, they have a bar but you can't go in unless you bring a girl. This place overall is just horrible, save your money I'm sure all the other hotels in Amman are this way but at least you won't have the sting of the high price tag.
nice and helpful staff breakfast resturant
Valet parking was extremely easy in front of the hotel (despite hints on the hotel's website that parking could be restricted). Clean facilities and friendly staff.
It is clean and well equiped room the restaurants close before 11pm
The staff is really nice, good location close to many restauraunts and coffe shops. Really good internet connections and cheaper than what written on Booking. Great view of the city from the higher floors. The two restaurants on the ground floor were under renovation.
Very pleasant hotel, good value for money
The calm at night: no noise in the hotel and from the street The sweet breads (croissants and pains au chocolat) at the breakfast were not fresh (maybe bought 2 days before), which is disappointing for such a hotel.
Clean, comfortable rooms nice location. We were told by our Jordanian friends that Nai club was the best in town, however it was under renovation during our stay. Breakfast adequate, staff friendly. The extra effort for customer experience management lacked at this hotel. We required help with booking our flights. Unfortunately we were told that we could use the internet or make a phone call ourselves. They provided the phone number though.
The staff was polite & courteous, the buffet breakfast was good - but not excellent The restaurant was crammed, because small tables for 2 people were placed in between the main tables which made walking a hassle. I do not think that the restaurant was so much crowded that they needed extra tables.
there logo was a home away from home and it was proven staff are very assisting service is great.
Excellent staff, very helpful. Also, the breakfast is good.