Excellent location. Staff superb.
Location, friendly staff Price is too expensive for the quality of the hotel. There is no wardrobe in the room. Very small breakfast room. No view.
Stylish room, squeaky clean, new bathroom, LCD TV. Good breakfast. And, a pc in the lobby for guests' internet access allowing flight checkin, printing of boarding pass & email of course! The bed was almost at floor level, making it unsuitable for older travellers.
LocATION night staff
the price for the room appeared 35 CFR more as promised by booking.com
Excellent location, wonderful staff, pleasant clean room My room was quite small but ok. Breakfast was nice, good coffee but somewhat limited selection of food.
The service and room were very good. Location is excellent, at the foot of the river, hear the Altstadt.
Excellent location to walk through the Old Town However, very difficult to find the hotel as it's on a small street behind the mainstreet which is primarily for pedestrians. We had to ask people for help finding it. Our navigation system could only take us so close. Direcitons on the website would help.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
Staff very friendly, computer was always available. Location excellent for my Business. Bed and coverlet was a little short for me;
merkezi,temiz,çalışanlar güleryüzlü lobi yok .yer yaratılıp yapılması gerekir.
merkezi bir konumda olmasi
lokasyon,temizlik,hizmet,oda sadece japon lokantası olması akşam yemeği seçeneği konusunda sınırlıyor
otelin yeri,odaların genisligi,ve temizlik Odamda pay tv den film seyretmek istedim,kumanda calismadı,hem filmi seyredemedim,hemde faturamı oderken seyretmedigim film icin 25 CHF ucret alındıgını gordum,cok ayıp ve yanlıs bir tutum.Ucreti iade istedim ama kimse beni dinlemedi,eger ucret bana iade edilmezse bu durumu yakınlarım anlatacagım.
Otel bir hayli eski ve uzun zamandır yenilenmemiş, oda mobilyalarından ve banyo ekipmanından başlayarak yine klasik tarzda yenilenmesi gerekir.
Yeri merkezi Çok eski yıllardan bugüne pek elden geçmemiş,
görevliler son derece yardımsever ilgili hizmetlerden memnun kaldım kent merkezinde olması da çok iyi
Tren istasyonuna yürüme mesafesi olması muhteşem. Alışveriş merkezinin tam ortası. Ancak internet kullanamdım, otel görevlilerinden yardım istedim onlar da bu konuda çok yardımcı olamadılar. Internet sağlnması konusunda çalışabilirler.
şehrin merkezinde olması çok güzel koridor kapıları açık bırakılıyor ve gece katlara çıkan inen insanların gürültüsü rahatsız ediyor.
Merkezi olması; Odamız kaliteli ve modern döşenmişti, Tesisat ve ısı yalıtımı iyi yapılmıştı. Kahvaltıda siyah ekmeğin biraz daha fazla olması.Kahvaltı bitiminden 20 dakika önce gelen müşteriye siyah ekmeğin olmamasını açıklarken "müşteriye kahvaltıya geç kaldınız, zaten serviste bitiyor" dememelerini tavsiye ediyorum.
Super location!! Clean, medium sized rooms, elevator and nice reception. Breakfast was not bad at all.
rooms is comfort and it near the central station and HP no mini bar and no closet
Location - near to many restaurants, sites, train station. Friendly staff. Breakfast included. Spacious room.
The hotel is in the center of everything and near the Railway Station so perfekt if you don't have a car
Good support from staff and great breackfast. the prostituets outside on the street...
no aircondition, breakfast only until 10am and poor
Cental location; modern room; adequate breakfast Tiny room; lots of constuction noice! Expensive internet (10 fr per hr)!
Hotel is not in the best part of town, very close to red light district!.
Stylish, functional hotel in a good central location. Friendly and helpful staff. Good value for money especially given the location.
The location is ideal and if you are ok with non carpeted floors this is a well priced option. Breakfast was about the same level, could be better, but could be a lot worse. overall very functional but not luxury (apart from the flat screen).
Location Exorbitant prices for small rooms. Internet access that is free almost anywhere costs 29 CHF for 24 hours, a total rip off.
Very friendly and helpful staff. Excellent location.
excellent location very old rooms, carpets, elevator, reception... worn out and out of taste
Excellent location next to river, close to tram stop and easy walk to old town, Banhofstrasse. Coffee and tea in rooms would have been nice. A bit expensive, but then again, Zurich is a pricey place.
The staff were all excellent, and although pricey I felt that this plus the overall standard of the hotel and its rooms and of course the location made it a worthwhile expense.
This hotel is amazingly beautiful located in the center of the city. You may have to read the direction in the hotel Web before driving-in since the surrunding is the old city.
Our stay was short, but we had a delightful dinner at the restaurant. The computer at the business center was very slow...
excellent staff, very clean, everybody trying to make you feel good
wonderful 5th floor room private and very comfortable; excellent romantic location and discreet and helpful staff
Excellent location, professional and courteous staff, splendid view of Limmat River, terrace dining delightful. Overall excellent experience. Single room was somewhat small but generally well appointed
I enjoyed the green apples in the room, allthough they were not ripe enough to be eaten, nice breakfast. Pretentious design and unexperiienced staff. The staff was very reluctant to help with basic things and seemed very inexperienced. Two examples; I cut myself during breakfast but they seemed very confused and puzzled when I asked for a bandaid allthough the blood was dripping. What I got in the end wasn't adequate to stop the bleading. When I left, they refused to give me a receipt because I had used booking.com to book/pay for the room. I asked 4 times, really insisting that it seemed wrong and that I really needed a receipt, but they would not give me one. In the end, the girl came running out on the street waving a white enveloped when I had left and where stoving my bags into a taxi. (Getting the taxi was also not obvious
No Airconition it is very hot, the floor made of wood and make noise when moving around, very noisey becuse of street intersection at the corner of hotlel (no aircondtioner) and small lift
Very nice staff, stylisch rooms There is a bar next to the hotel, so you can hear the people talking loudly when you leave the window open at night.
Comfortable beds,nice breakfast Dining room was very small.very small lift,staircase smelt of smoke
It is in walking dictance from the centre of the town. The breakfast is poor and the room service elementary.
Cheap, clean, friendly staff, with a gym.. nice and simple. I was only frustrated with the 40Fr/hr charge for late checkout.. there is NO GRACE PERIOD. Be aware of this. The rooms are also very small.
No a/c on the room,very hot at night
Hotel location good Air conditioning working - room was like a sauna, opened the windows to reduce heat and put up with traffic noice.
According to Booking.com I shoulc get 10% discount on food and free minibar. This did not happend.
Unfortunalely, the bathroom door and handle were quite dirty. But everything else was great.
The large, glass-walled shower was just right for a naughty romantic weekend with my wife. Glad the toilet had solid walls though! Location was about ideal for the old city. Beds were great (we'll be getting twin singles pushed close for our next bed purchase). The room faced a club and the street, which was noisy at night. While the windows were sound-proof, the room heated up quicky and the air conditioning was loud and largely ineffective, although like a waterfall we could habituate and sleep with it - it masked my snoring! We ended up leaving the toilet windows open but closing the main room's, and leaving the AC off. They say they'll be improving the AC.
ten minutes from the railway station 10 mins from shopping & museums and 3 minutes from restaurants It was quite noisy outside our room (307) on Saturday night, but it was quiet on Sunday night.
Location is beauteful. Breakfast was poor.
Centrally located and close to the central station.
Very small room, but clean.
Very convenient location. Good value for money. Pleasant. N/A
I loved that our room had a closet so I could hang nicer clothes. Also, there were 3 hooks right by my bed. I loved that it had free wi-fi and a mini bar in case you were too tired to leave for drinks or snacks.
quite fresh, renovated room and bathroom it is situated nearby a very noisy street with heavy traffic
Very helpful staff. We were able to get into our rooms early after overnight flight. The weather was quite warm for late May and the room was too hot. It should be air-conditioned.
The room was very clean and well decorated. I had a double bed even if I was a sole client. Bathroom was also clean and has a normal size. The breakfast room is impressive with his wonderfull view on the street. Check in and check out is done quickly. Hotel located at 5 minutes of the main train station and closed to the old town where you have many restaurants. There was no plug in the (my) bathroom, so no possibility to use an electric razor.
The friendliness & help given by the staff No
The friendleness of the staff.
şehrin canlı bölgesinde oluşunu, heryere kolay ulaşımın olmasını ayrıca personelinin güler yüzünü çok gürültülü bir ortamı vardı
şehir merkezinde olması avantajlıydı.
kahvaltı ve kahvaltı salonu ve personeli oda temizligi ve yatak takımlarının degismeleri sıvı sabun ve sampuan ikmali sık yapılmalı
Sehir merkezinde,tren istasyonuna sadece yürüme mesafesinde,internet bağlantısı zorda olsa Cok ama cok gürültülü uyumak nerdeyse imkansız,odalardada yemek kokusu var.
Yeri merkezi. Odalar çok küçük. Kahvaltı çok sınırlı.Lobi yok gibi bir şey.
Şehir merkezinde ve ulasım kolaylıgı var.Kahvaltı çok güzel.Yorgun bir günün sonunda dinlenmeye çekilmek çok keyifli.
Tek beğendiğim özelliği lokasyonu.Eğer makarna seviyorsanız Tagliatella restoran tavsiye edilebilir. Odada mini bar yoktu.Kalorifer belli saatler arasında yanıyordu,gece kazakla yattım.Otel rehberindeki bilgiler çok yanıltıcı idi,örneğin Airport Shuttle var diye yazıyordu fakat yoktu.Gardropta yeterli sayıda askı yoktu.
havlular ve oda ışıkları yetersiz
position, very clean room
location and cleanliness nothing
Great location, good value for money. Very small room and bathroom.
The hotel is well situated and within walking distance to the olda town and train. Easy access to e-mail in the room (with my laptop). However, the cost was extremely high for 1 hr. It should be lower and available for 2-4 hours with multiple entry mode. Also, there should be an option not to pay for breakfast- I had to leave at 0450 AM and of course without any breakfast but breakfast was included in the price.
In order to facilitate an early check-in, the staff put me in a different room to the one that had been assigned. Unfortunately, they didn't update the system accordingly and so early the next morning, I was woken by a very shocked maid. This was followed by a call from reception to find out who I was, as according to the system, the room I was in was empty.
Near to main shopping road and train station. No free wifi
Clean, good size room for the cost. Excellent location for my business meetings. Short walk from the train station. Better selection of the internet usage. Only a 1 hour or 24 hour selection.
It is a very good hotel good in location, value for money, rooms were good and clean, An old man in the reception who doesnt know anything but he was helpful as he could.
location room size
Great loaction / clean and comfortable
I especially appreciated the attention to detail exhibited by every member of the hotel staff; the welcome glass of champaigne was also a nice touch. A standout was the very nice baked goodie sent up to our room which acknowledged and thanked us as returning guests.
Superb attention to detail by the staff - little touches here and there such as fruit in the room, lots of accessories, beds turned down in the evening with chocolate on the pillow, excellent buffet breakfast with champagne. The location opposite the main station is excellent, especially for airport access - it couldn't be easier. We did not sleep well. We had an inside room which had little air movement, and the air conditioning did not seem to control humidity. The room was comparatively small compared with some we have stayed in. The hotel is being refurbished externally and the view from all outside rooms is obscured by plastic sheeting. The hotel information should mention this sort of thing at time of booking.
We like the fact that our room was comfortable,clean and well appointed. The staff was very helpful and courteous. The hotel was close to all kinds of transportation and shopping. Can not think of any.
i liked it's location and I liked the chocolates in the room. i disliked the construction that was going on during my stay. It disturbed my rest and blocked any view from the hotel. I disliked how smalll the rooms were. Except for Andy, no employee made me feel like they cared about making my hotel experience
Pleasent, quiet, Sympa, location, have been before
convenient and very near to central station
An absolutely classy hotel, with superb service. You can't beat the location - right at the heart of the city.
the location is great, staff and service near to perfect especially the reception area. ambience is cosy and hotel lives up to its reputation like a 5-star hotel. I am highly impressed and happy with everyone at the hotel and its professionalism and friendliness. will definitely come back to this hotel again if i visit zurich next year. its a very fantastic hotel and the little minor issue is only a little noise from the trams as our room's window faces the tram lines but this tiny issue is overwhelmed and overcome by all the excellent points of the hotel so nothing i can complain about. absolutely worth every cent i paid for.
Şehir merkezinde çok temiz,sıcak ve nezih bir otel,çalışanlar çok saygılı ve yardımcı,kahvaltıda sunulan ürünler kaliteli ve doyurucu. Alt katta güzel bir restoran var ancak pişen yemeklerin kokusu girişte ve asansörde çok rahatsız edici olarak hissediliyor,bu koku üst katlara kadar çıkabiliyor,iyi bir havalandırma sistemi kurulması gerektiğini düşünüyorum.
konumu merkeze yakin , fiyat uygun
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
Atmosphere and service during breakfast
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
the location i was excepting more modernity and better service...
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
Very good location. Breakfast was poor. Room was very small but OK for price.
clean and well located most rooms tiny, double beds with access only to one side of the bed, too basic even for this price, poor and mean breakfast. Better room at the same price, which was available(!), was achieved only after bitter complaints. We are not used to jumping on top of each other in order to exit the bed... totally unacceptable!!!
Nice and clean room. Friendley staf and a goog breafast. 3 minutes from the central station and de old city.
friendly staff, comfortable room. Superb shower! By British standards it was a bit pricey.
The room was small but clean. Missing wardrobes, just a few hangers for the clothes.Newly renovaited hotel. Personal was friendly, breakfirst was ok. Sharp edges on bedframe
Simple but very clean and comfortably a few minutes walk from the rail station. The breakfast is maybe a bit to simple for someone with a good appetite in the morning.