Good central location, good facilities.
Location, helpful and friendly staff Si..no hay bar! But, in summer I expect that the open bar on the roof is beautiful (wonderful view)
Location of the hotel
very convenient for shopping sightseeing and restaurants. Staff friendly and helpful, valet parking a bonus. Room only adequate
There was not one thing that was better than the whole stay. They did give us a room with a large terrace for the dog which was just great, overlooking the city of Seville.
Very nice hotel, central location, our room was located on the top floor with a spectacular view on the cathedral.
Beautiful building, very close to the main sights in Sevilla. Our room was a bit too warm.
breakfast was very nice finding your way around in the hotel
The hotel is in a good location. The cost of breakfast is too expensive. Also, they shouldn't charge for the use of the internet.
Really good, clean hotel with helpful staff
Fantastic hotel, comfortable, efficient staff, lovely buffet breakfast. Our junior suite was amazing. One of the best hotels,... would stay at this hotel again.
Whilst not as central as we would have liked, the hotels staff and facilities were excellent. The only draw back is the location. As we were only there for 2 days it would have been better to have stayed in a hotel closer to the City centre. However a hotel of this quality would have been much more expensive in the City Centre, so maybe the balance was right?
Not much Nearly everything. First and foremost, it is a convention and meetings hotel, and as such, caters to large groups. As a result, the single guest gets relegated to the back of the line in terms of service. Our problems included: Our safe was not working when we checked in. The air conditioner kept the temperature at a humid 78 degrees. The internet connection did not work. The only concierge worked limited hours. The breakfast that we were promised on our reservation was not provided. The floor of the rooms was filthy. We left one day early because our experience was so poor. We negotiated our way out of the hotel at a reduced price due to all our problems. Also, as an aside, it is a 40 minute walk to the downtown area and any sites.
the breakfast was great. this is not a 4star hotel.but for a 3 star hotel was very good.
Very good value for money. Very comfortable hotel and very helpful staff Like many hotels in Spain, there are no tea/coffee making faclities
Friendliness and comform
The room service and facilities were excellent. Lacked the evening dining facilities for the rest of the hotel quality.
the relaxing atmosphere the food menu
we found the hotel to be very clean and the furnishings exquisite , the grounds were well maintained .Thankyou for a nice stay. We found the international restaurant not very good value for money.
Manzara ve konum muhteşem.Santa Cruz mahallesine kısa bir yürüyüşle ulaşıyorsunuz.Kahvaltı salonu park manzaralı ve garsonlar mükemmel hizmet veriyor.Havuzu siesta zamanı için çok uygun bir seçenek.Odalar ve banyoları büyük,temiz ve rahat. Resepsiyon elemanları ilgisiz ve sertler. Daha konuksever olmaları gerekir.Diğer personellerin hiç ingilizce bilmemeleri bize doğrusu çok ilginç geldi.
ulaşım kolay,odalar beklediğimizin üstünde konforlu,otel her yönüyle kaliteli aldığı ücreti hak ediyor
Otel bence 5 yildizi hakeden bir otel. kaldigim bircok 5 yildizli otelden cok daha iyi durumda. calisanlar güleryüzlü ve agirbasli. Yeni ve bakimli bir otel görüntüsü her köseye hakim. Detaylara dikkat edilmis, sehir merkezine oldukca uygun bir mesafede. Yan tarafindaki park ve tarihi sehir Manzarasi cok güzel. Hele tarasinda gece Giraldayi seyrederek bir kahve icmek anlatilmaz. Aslinda otelle ilgili kayda deger pek bi eksiklik yok. Sadece personelin iyi ingilizce bilmemeleri biraz problem. birde hicolmassa resepsiyonda almanca da bilen birinin olmasi cok iyi olurdu. Otelin ticari olarak ta önünü acardi.
The location is excellent for exploring the town centre. I liked the decor of the hotel and our room was very comfortable, not big, but it certainly was big enough for our one night stay. The power shower and a comfortable bed was a big bonus after a night in the town. The hotel description should mention that the parking is very tight and with height restrictions. Otherwise it was very convenient to be able to park at the hotel.
modern rooms, location
My stay at this hotel was very pleasant. Really enjoyed every minute of my stay. Very central and very clean. Staff was really nice and helpful. A total service with a smile. I think this would be my hotel for my future visits to Seville.
The location of the hotel was fantastic - very central but on a quiet side street. The family room with the bunk beds was a big hit with the children. The staff was also very friendly and helpful. I expected some level of room service at a 4-star hotel, but there was none.
A computer for our personal use in our room.
It has an excellent location near the cathedral and close to most activities and sightseeing. internet and a lap top were available in the room FOC. Staff were helpful and talk a very good English. We had a reservation for a triple room which turned to be same as the Family room (equipped with one twin bed and two deck beds). the deck bed was not that comfortable for an adult.
Professional, friendly service of staff. No tea/coffee making facilities.
Looked forward to going back after a full day and night in Seville to relax in the comfortable room and bathroom and to having a good night's sleep in the comfortable bed. View from the room.
The location and the laptop with wifi in the bedrooms. Bathroom and shower were of a high standard. I felt that we were staying at a hotel below the 4 star level which we were expecting. The room was quite small although adequate and the bed was uncomfortable. We were looking for a superior hotel and were provided with a hotel with basic facilities.
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
Loved the roof top pool, also the location was second to none
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
Excellent location!! Nothing.
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
very friendly staff and very good location all ok
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
very comfortable and clean
Decor and architecture Friendly staff Breakfast quality Small room Somewhat difficult to navigate
Lovely ambience (common areas and bedroom), excellent location, helpful staff. Spacious bedroom and good views. Nice bathroom but tight in some areas. Good choice of breakfast, but quality of some items left a bit to be desired.
An atmospheric hotel made up of four old interlinked houses. The restaurant in the basement could be entered through a warren of tunnels.
It is a very charming hotel in the middle of Sevilla, most friendly staff, clean. More like a 5-star hotel. The loudliness, in our room you heard all the noises from other bathrooms, outside work etc.
An amazing collection of buildings grouped together to form the hotel, just finding your way to and from reception to your room was an adventure! Wandering through the little courtyards and passages was fun. The rooms were comfortable with lovely bathrooms and showers. We did not have rooms in the Patio de San Clemente as the booking said, but by the time we realised we felt it was too late to complain or to ask to move. If we had been staying more than two nights we might have done so. We felt they should offer a map of the hotel and Seville without having to be asked to do so. If they had we would have realised the mistake earlier.
Great location, rooms very clean, friendly and helpful staff. No soap in the bathroom (that we could find anyway!)
we had a four poster, so the room was spacious for two people "cute" layout of premises -- tunnels linking the various villas and many courtyards...very different from other hotels; beautiful courtyards not enough lighting in the room; it was a bit too dark the bathroom smells (smells like methane) the airconditioner (for heat) did not work properly the safe deposit box did not function properly
The collection of buildings is beautiful and charming and the staff was very helpful after our initial problem with getting us into a nicer room. Well situated in the city. Much more impressive inside than you would expect. Our first room had mildew in the closet. I was bummed because we lost the spa tub, but they upgraded us to a suite as soon as we pointed out the issue.
We liked very much the spirit of this hotel - you get a much better feeling of the traditional Sevillan residences than staying in a standard hotel with rooms in row in a corridor. In this hotel even finding your room on your own after the staff has once shown the way is a pleasant exercise - you pass different patios with fountains, climb stairs and follow winding pathways. The room we had was beautifully furnished and the bath very comfortable. Our dinner in the hotel restaurant was less spectacular. The restaurant is beautiful, but the food was not to the standard one would expect.
Great location, fascinating grounds, helpful staff.
Quite upset for having to pay in advance at a 5 star hotel guaranteed by booking.com with a credit card
Easy to find (with GPS!). Clean, tidy, quiet. Swimming Pool & Spa facilities all shut. And 5 stars in Spain seems to be a lower standard that in other countries. Not walking distance to the old town.
Atmosphere! Spacious setup of complete hotel with great (modern) architecture, largest room ever. From the dozens of hotels I booked through bookings.com this is my favourite. And when you book out of (business) season incredibly cheap. Can't walk to city centre, but since I could park my car for free the hotel the few taxi rides were still cheaper then parking at a hotel in the centre.
Good location, right next to Isla Magica and very quiet at the same time. Nice access to the city center (8 euro cab to "Torre Del Ouro") and 2 km distance to a large supermarket. This hotel gives an amazing attention to detail. Everything worked fine and we were very well treated.
Yes, bar in lobby very slow with snacks during day (sandwiches etc)
The pool outside, which is not usaual in a town like Sevilla, but due to the very high temeratures it is very nice to have it It isn't a 5 star hotel. It's 3,5 stars. Due to its spacy design lots of areas inside the buildings get very hot and also the rooms. The a/c isn't able to change this.The worst: The windows are like doors. We have bben in the 3rd. floor and it was posible to open the window-door until a limit stop doesn't allow to open it more. The open gap was 15...20cm, engough that a small child can fall out of the window - horrible...SPAIN Is different!!!
Location is very bad, taxi is only way to go center of city and it is very difficult to get taxi in center of city. I can not beliave this hotel is 5 stars hotel. Hotel staff is not helpful(kind) for us.
nothing very hostile service
The room was spacious, the bed incredibly comfortable, and pillows galore! The staff was super friendly! We were new to the city and the hotel was quite removed from the city center. I read reviews in advance so I knew what to expect, but it's worth noting.
The staff was great, good breakfast included, the location was perfect, the service and room were fantastic. We will definitely come back. We liked everything
Close to everything
Oda büyük ve kullanışlı, geniş banyo, temiz, bina çok ilginç, portakal bahçeli avlular, güzel kahvaltı, güleryüzlü hizmet. Hoşuma gitmeyen birşey yoktu.
Yer muhteşem. Park günde 16 euro ama kesin buraya arabayı koyun yer altı otoparkı var. Oteli araba ile bulmak kolay degil. GPS bile zorlandı. Temiz.Lobide bedava Internet var. 1.katta oda alırsanız internet odanızdan da çeker... www.geziyorum.net/sevilla oda küçük. bazen sesoluyor sokaklarda ama Sevilla da ara sokaklarda normal...
location, price staff attitude, how well facilities worked
The breaksfast is great
Staff pleasant and helpful difficulty finding out weather in Farenheit. Weather was always " bueno " Small elevators , difficult to use at times , instead use stairs
Good location. Car Park very difficult to get in and out! Insufficient signage for hotel on way into Seville.
comfort. taxi rank right outside. good staff food in the restaurant was awful.
The indoor pool isn't for children
Very nice hotel in a very good location, 10-15 min walk from the center. The room was of a very good size with modern design and it had everything needed (including baby bad as we asked). The staff was very helpful and helped us we all our requests The only small thing that was inconvenient for us was the way from the parking to the hotel, the elevator is very small and the exit is only on -3 floor - but I suppose it's impossible to change, so may-be better signs will help
Indoor pool and spa area was very nice Room and hallways lacked lighting. Limited options for dining in the the hotel.
Comfortable clean room and reasonably central location for sight-seeing The food at breakfast was both mediocre and expensive - avoid breakfast
Modern hotel with great rooms. Walking distance to the center and at the same time good to find / get to by car. Staff is never really what I would call friendly. Lots of attitude... Even at 4 in the afternoon the room was not ready, then the cleaning was apparently rushed as they did not hoover the room.
Room Service food, internet facilities, car parking. Permanent background traffic noise (low) even on the 8th floor with windows tight shut. Car parking expensive at 18€ a day, A little too far from centre - 20 minutes from Giralda and 30 mins from big shops.
Excellent location, and nothing wrong with the hotel itself. It is a bit old fashioned, and it is easy to imagine, that it has been a real 4 star at 70's. Now it seems to be a bit "used", but compared to the price level still very good. Thin walls, some noices from the neighbouring toilet, but not a problem.
I stayed here before at the same time last year. Secure off street parking. Pleasant helpful staff. Offered to change room immediately as room safe had no available key. Quiet, very clean and room cleaned daily with change of towels etc.
The hotel was very close to the train station. The bed was comfortable. The internet was 12 euros per day and it was very, very slow--to the point of not being able to open basic email at times. The closet light wouldn't stay off so we had to tape the switch down with duct tape. The "double bed" was really two twins pushed together.
The facility and staff is very good, but location is not good.
Near the centre and Station though off the busy main road, good selection at breakfast. No
There were no rooms available with double beds, but only with twin beds.
It is located at a 10' walk from the centre. There is a lot of noise in the rooms, you can hear anything through the door and the windows. The furniture and the bathroom are old, it does not look like a 4* hotel. The Internet is not free and the price is bigger than at other locations.
Nice bathroom. Room a bit cold.
location like youth hostel in the rooms
The location was somewhat good. Close to Santa Cruz. But its still not centrally located by any means. Very much in one corner !! Walking to Santa Cruz is about 15-20 mins. No Free internet. Rooms were old and shabby. I would suggest a different hotel if possible.
Facilities, central location mattress too hard
On arrival the staff were very helpful and courteous. The Rooms were Decorated to a High Standard and the location was close to all the noise but also far enough away.It was a shame there was no wiof it would have been nice to have wifi computer access
Spledid. We were particularly pleased the hotel accepted our small Jack Russell dog which was actually the reason we selected it in the first place
Perfect stay and perfect staff. I will come back for sure! I liked everything.
Excellent location, attentive staff Breakfast was too pricy!
Location The shower flooded the bathroom and made the floor dangerous. Other guests had same problem.
Excellent rate and room quality The person that checked me in was rude but the other people behind the desk were very helpful and pleasant; also the wireless and hard connection to the internet was not working
Beautiful rooms, very clean, all amenities. Great location. The rooms get very hot on sunny days, even in early March -- staff told us the air conditioning does not work. If windows are left open you can not sleep as it is very noisy outside almost all night long. Do not stay here until the AC is repaired. Breakfast buffet is very mediocre, not worth the money.
The hotel is in an excellent location in Seville and the staff were invariably friendly and helpful. It is, indeed, very good value. Really, there is nothing one can criticise. In fact, when I go back to Seville, I will certainly stay in Hotel Inglaterra.
Excellent location and trendy hotel. Perfect both on convenience, and services. Nice terrazzo bar
Hotel valet vaused significant damage to car while parking it and did not tell us
best location possible wiew on internal patio
design, facilities smell
An exceptional hotel: staff, rooms, pool, location, bar. Everything. You can't go wrong with this place.
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
very central, lovely hotel, staff a little too formal on arrival - but that is a bit petty because they were lovely.
Location fantastic - we paid extra for superior rooms with views which was worth while. Rooftop area with pool and view was great. Breakfast very good Service was sometimes very slow. It took nearly two hours for the staff to retrieve our car one morning which was incredibly frustrating as we had planned a trip out of Seville. Bar service was also slow and often the orders were forgotten completely
location is great, great roof terrace the room with the shower and the toilet inside smelled a lot. no flexibility from hotel staff to change rooms. highlight was that I need to depart 2 days earlier than planned and they refused to pay back the money...although I had to stay in a room with less comfort and that smell. very unpleasant manager too. poor poor behaviour!
the hotel design
location was excellent right beside everything so need for taxis. Views from roof terrace spectacular. Rooms very small and lacking wardrobe space. Bit of a smell of drains in rooms too. Drinks very expensive in hotel bars. Breakfast nice but repetitive.
Helpfull staff, clean and quiet room.
The location was excellent. It's not in the heart of the touristic area of Sevilla, but I found that to be a plus. It still is in a historic part of Sevilla (Triana), with many local restaurants and nice places to discover. It's within walking distance to the main touristic attractions, but for eating I recommend you go where the locals go (try taberna Macuro, a few minutes walk from the hotel), Santa Cruz has tourist prices and choices. Also a big plus is the fact that the hotel is very quiet, you can really rest, but once you go outside you're in the middle of a very dynamic area. For a fee you can chek out at 18:00, which comes in handy if you have to catch a flight. Breakfast was rather expensive for Spain. Receptionists should brush up on their English.
location - staff in bar very nice some reception staff unfriendly
bed very comfortable, location convenient in Trianna area, pleasant ten minute walk into town centre over picturesque Trianna bridge. quiet location, no street or traffic noise which meant could have window open. Restaurant menu was good, we ate there first night as tired and were pleasantly surprised by the food quality and presentation. . very clean room and bathroom. not really a dislike but a suggestion would be tea making facilities in the room.
The staff at the desk were exceptional-very friendly and willing to help-this was really very nice in experiencing our first travel overseas. No
Very comfortable and quiet
good location- but a bit hard to find when driving to get there for the first time especially with so many one way streets around! I think that with that price you could at least include continental breakfast and a kettle for warm water with tea+coffee with cups in the room
The hotel was exceptionally clean and the room was perfect for our family of 4. It was sad that the way it was designed meant that we had a view of a wall which prevented daylight to come in.However, this was not a problem as we were sightseeing during our trip but just always had to have lights on. It was more than compensated for by the space we had and the relative quiet. The restaurant was fantastic - but not marketed enough it seems. The breakfast was excellent and we had an evening meal that was both very good value and of a superb standard. Why then are the staff so short tempered - perhaps the language barrier or boredom?
Leaving the hotel The Staff.
The Hotel is very centrally located very close to main sights in Seville and bus station Staff although courteous need to be more conversant in English