Walking distance to main attractions, although in Vientiane everything is walking distance. So really... nothing! Staff barely spoke english and were useless. Internet was not working during our whole stay ( in personal computers), and we booked that hotel bc it said free inernet. They had 2 computers in the lobby that it worked in, but guests it was hard as everyone was using it, all guests were annoyed at this. The staff did nothing about it, and did not offer any kind of compensation. There are plenty of better value hotels in this same area. I wish Booking.com would stop listing hotels when the promises it offers are not delivered.
The AV Hotel was well placed in the middle of the city, so it was easy to travel to all the locations needed.
This hotel is newly renovated. The renovations are very well done. It is a very comfortable hotel. It is close to many sights and not far to walk to others. Nothing. Was great.
The room was very nice and clean; the staff very kind and the location is excellent; free shuttle to the airport! My friend with fuzzy air complained about the lack of an hairdryer (she asked for it but they didn't have one). With +35 C outside, I don't really consider this a problem but in the description of the room facilities they do say that rooms have hairdryers.
WiFi access Room is too small
New modern hotel, very well located in central Vientiane. The rooms are very spacious and comfortable. Breakfast is very poor and very little choice of food. When we made the reservation we asked for the transfer service from airport to hotel. Upon arrival in Vientiane there was nobody waiting for us. The hotel had forgotten. However, the problem was easily solved because the airport has a system of pre-payment of taxi service, so we got to the hotel without any difficulty.
the room and the decor was excellent and the bathroom too. staff were freidnly and helpful the rooms were very bright during daylight hours even with curtains closed
Nice and big rooms, nice bathroom too. The staff was kind of us.
I have stayed at this hotel a few times and I appreciate the size of the room and the excellent service of the staff Unfortunatley the in-house menu does not offer many choices though there are numerous places close to find good meals
Excellent location in a beautiful little city, only a 2 minute walk from the centre of the city. Hotel is basic but well kept and the staff are very friendly. Very cheap rate and very good breakfast. Hotel facilities are basic.
Service Comfort. Just close by on the 3rd floor of the nearby building there is a ... chicken yard (I do not know the exact english word ... anyway they breed hens and gooses)< be prepared to be awaken at 4,30 am by a very energetic and much inspired cock. Be sure to avoid the rooms on the right exiting the lift.
Clean and new room The floor of hotel is made of stone, so it was very noisy and disturbed my sleep. I could hear everything, people's voice, walking and shower. Most rooms haven't windows, it is difficult to relax in the room.
Good service from staff. Good location. Good amenities in room (suite). Room not checked properly between guests.
the staff are helpful, nice, hotel clean and near to restaurants. the breakfast is too brief :(
I like the restaurant patio view overlooking the Mekong River. Unfortunately when it rains the patio section is all wet and unusable. The bathroom drainage could be improved.
The staff was excellent: kind and accommodating. I would definitely stay again on another trip.
I thought it was great value for money. I like the little touches, such as the free shuttle service to the airport (which I wasn't expecting, and which was much appreciated).
Very nice buffet breakfast and the deck that looked over the mekong for breakfast was very serene. The hotel & staff were lovely but it was advertised that the hotel picked up the guest at the airport. We booked but the hotel shuttle was not waiting for me. It did not come till I found someone to call the hotel and pick me up.
It was a pleasent stay & I would love to see u again.
Hotel in proximity to the airport (max 10 min ride). Complimentary shuttle to and from the airport. Good sized rooms and bathrooms (hygiene articles are provided). If you can, ask for a room with river view or higher than the 3rd floor! We stayed in a room on the the 2nd floor without river view. It turned out to have no view at all. Seems as if they had planned to have a balcony, but it turned out to be a kind of confined space with high walls which could not be accessed other than via the window (no door). - Restaurant rather drab and presentation of breakfast no very appetizing, for lunch and dinner we went to the Highlander Bar 50 m to the right. - Rather far from the city centre (forget walking - tuktuk will charge 15.000 kip p.p. to go there). - Not much to see in the neighborhood.
The hotel is very poor facility. I stayed for two night and No hot water in a shower room.
Good view of the river and friendly staff helped to make our stay relaxing and enjoyable. Accommodation is basic but clean.