The staff were very accomodating. I thought the room furnishings and bed were not up to standards that I expected.
Excellent breakfast, good location, comfortable.
Excelente location, very good breakfast Room was small
Restaurant food was very good and well priced. Wireless internet was good. I would like more comfortable and updated facilities in room
Hotel is close to the beach. It was built very luxury, but time started taking its own.
Free Internet connection - excellent breakfast buffet - staff very helpful and kind. Maintenance overdue - (i.e. sink tap loosely mounted, windows poorly closing, elevetor not funtioning) - Noise in the room from traffic in the street and poor isolation of the windows
The location right next to the beach is perfect, and the view from the top terrace bar at the 16th floor is absoluty amazing When I checked in, they tried to charged a higher amount then the rate I got at booking.com. I was there with a friend, and they gave me some crap about the reservation only was for one person, although it was for two people. After showing them the receipt where it said clearly that it was booked for two people, I got the right price.
Location is great. Reception Staff and Doorman helped us a lot on any problem. Service is also very good in comparion with the other hotels around the area. Communication is a big problem. All the staff should speak english. Rooms need renovation.
Great Pool.....good breakfast Few rooms with view to the ocean
Situated in a nice, safe area on Copacaban Beach close to Ipanema, this is a good quality hotel
Scarcly furnished room, really not a 4 star hotel, more like a European 2-3 star. Scummy carpet in the hallways and breakfast room, tile floors, bathroom OK, and very loud room due to the fact that the windows are old single pane facing forward to the Copacabana side. Nice view though ;) see above
Location , Staff, great breakfast, Very accommodating and honest staff. Roof top observation for the new year fire works display Room was located between elevator and utility room, so we heard noise at night. Note this was a room we paid 600.00$ a night for.
otelin 5 yıldızlı olmadığı kesin.. fiyatı manzara sevenler için çok sayılmaz..kahvaltısı ve havuz çok zayıf kalmıştı.. plaj ve yakınlık konusunda mükemmeldi havuz ve kahvaltı
Copacabana plajının muhteşem manzarasına en hakim otel. Kahvaltıdaki çok zengin meyva seçenekleri var. Bellboy aracılığı ile taksi ayarlarken dikkatli olun. Aslında taksi olmadığı halde arabası olan bir arkadaşlarını taksici diye ayarlayabilirler.
Fairly good location. I cannot really say anything much more that is positive about this hotel. Like most hotels on the sea front in Rio it is grossly overpriced. The beds were poor quality and uncomfortable. The internet service did not work and they charged me US$2.30 for a cup of tea! Stayed at this hotel 21 years ago -it has not improved with time. By the way, there was NO partial sea view unless you put your head 5 ft out of the window.
We were upgraded to a suite with fantastic view. Staff excellent. Good breakfast.
location i have stayed only for 10 hours, so I didn' t find any! The view was awful! Ask for seaview!
Central location, good facilities and good English speakers at threception
The hotel food was excellent - especially the restaurant. The staff was very helpful and nothing too much trouble. The location was good. I booked a sea view room and a semi deluxe room. When I checked in I double checked the room type with reception who confirmed what I had booked. When we were taken to our room it overlooked a brick wall and no sea view. We were not very happy and asked for a change of room immediately as this is not acceptable. I have read on holiday blogs that this is a regular occurance with this hotel. I would have checked out straight away had the room not been changed.
I stayed at the refurbished area of the hotel: Double room with partial sea view (It was not necessary, the sea is a few meters from the hotel). Comfortable facilities. Reception staff and room service were very attentive and professional. Breakfast very good. Thel place where coffee is served is too small, incompatible with the size of the hotel.In despite of this, it was good
Location is very good, near from all interesting places the size of the bedding was lower than the bed, lack of a simple coffee machine in room
The staff were friendly and helpful and the buffet breakfast was good. The location was good for my business event The room was on an internal lightwell and was very dark. The decor was very dated but there were too few ceiling lights. There were building works going on in the lightwell and this caused some disturbance.
The breakfast buffet was excellent with a very wide variety of fresh fruit and the view from the beach-front rooms was amazing. The front desk was understaffed and even the most simple request required that we stay in line for 10 minutes. But once you got there the staff was courteous and helpful.
Otel super bir konumda. Copacabana plajınının tam orta noktası. Otel lobisi ve kalvaltı guzel. Terasta mukemmel bir manzara var. Terastaki havuz uygun boyutta. Corvovado ve sugar lofta ulaşım kolay. Otel çok eski. Odalar cok ufak ve balkon olarak oda ozelliklerinde yer verilen balkonlar sadece 30-40cm derinliğinde. Otelin ön tarafında yer alan odalar atlantik suit olarak adlanırılıyor, ve bu odalarda mukemmel manzara ve cok genis balkonlar, ama bu odalar için 400 usd fark istiyorlar.
This is an excellent hotel, with very beautiful views over the landscape of copacabana ( we had a view to the beach). The location is perfect, the staff members are friendly and as an online customer you can also benefit from added value services e.g. free internet, late check out, which we appreciated a lot (particularly the no-fee late check out!) This is not so much related to the hotel but when leaving and in case you are looking for a taxi to the airport, say no to the help by the doorman or any taxidriver -vandriver waiting outside of the hotel. In two occassions (including one that i personally experienced) they tried to ripp us off, making a huge u-turn (claiming that there were problems with the police) and tried to ask for 75 reals. You should not pay (by no means) no more than 50 reals for this distance (40smthg average). ( we had a fight with the taxi driver, kept his license plates etc--available upon request--). You are better off, to stop a yellow cab on the road yourselfs, and you will pay the decent. legal price.
The Hotel was as exccellent location.The rooms were a bit small for 2 people.The beds were clean but the over covers were old The reception is too old and dull not at all inspiring or making the guest feel at ease.May be it needs newer furniture and some more positive energy.The hotel bathrooms are too old and not very encouraging.The TV was fizzy and not easy to watch some channels.
The location Bar naff, expensive,dull boring nil music. Didnt like 2 c laptops used over breakfast. Staff took no action on it.
Loved the location. Our accommodations were comfortable. Breakfast buffet was delicious! Felt safe in the hotel and surroundings. Would prefer queen beds but we managed okay on the double beds. In the states, we are not accustomed to paying extra for a third person. Usually we can put 4 in a room with no extra fees.
facing copacabana beach bathroom facilities
the hotel rooms are outdated (room 202)
The localization, the nearest of the beach
Good staff, good location. Breakfast sufficient. Noisy- even on 7th floor. Single pane old style sash windows let in lots of noise. No roof terrace/pool. Hardly "luxurious".
The location of the hotel is perfect! The rooms are big but old..... Wonderful breakfast buffet.
excellent customer service and location a little too noisy outside when trying to sleep
They were so attentive and accommodating
Location is very good I find it quite expensive
This hotel has many great advantages: 1. location- to the beach and Ipenema 2. access to restuarantants & supermarkets 3. outstanding staff (Cesar was outstanding) 4. rooftop view of the Christ Reedemer 5. breakfest was pretty good 6. guest atmosphere was pretty cool Furniture is a little outdated..
I liked the breakfast...eggs, fruit, pastries, meats, cheeses, and coffee The shower in my room was actually one of the best I've ever had. The steam room was nice and the view from the pool waa spectacular. Elevators were a bit shoddy. Overall, I had a pleasant stay Elevators, towels, having to put my key card in a slot in order for the lights and a/c to function.
location, room is very comfortable. breakfast place is too small and always packed. you have to pay for the safe deposit box in your room? absurd!
I was very disappointed to arrive before midday and be charge for an extra nights accommodation when I actually only stayed for one night!!!!!!!!!! Constant work by the pool, and workmen sleeping on the floor all afternoon
Wonderfully helpful registration staff. They were helpful in finding restaurants and booking trips. We didn't speak the language and needed assistance. The rooms were clean functional and unique. It would be helpful to have a clock in the room but that is not really a complaint.
The location. No.
we booked the hotel through kayak- their website was not working, we had some issues at check in but they were resolved, the stay was great, the rooms were clean and nice , we were upgraded to the executive lounge - breakfast and light dinner was included.food was very good. service was excellent- internet was reasonably fast, all in all - a pleasant stay-
I reviewed this hotel in full on my website, please check it out. Alistair Casey http://alistaircasey.com/blog/hotel-atlantico-copacabana
For the value of my money, this was perfect hotel. It was clean, great location ( Copacabana, Metro and restaurants). The staff was polite (Vinnie, Amanda and Rene were remarkable). I found the mattress a bit uncomfortable, but not intolerable.
Location is good Doesn't qualify as a 4 star hotel. I booked two luxury rooms and recieved 1 basic room and another room which was low level. The facilities are old and the room was not 100% clean. Before charging more than 100 dollars per night, they should take a close look at how a real luxury hotel looks like..
THe air conditioning, the roof top pool and also the wide choice of television channels.
Location. The bedding was thread bear and dingy. They charge for ice. No iron.
I liked the service the staff provided. I can't remember the guys name at the front desk. He was really nice and spoke 34 different languages which is a plus. The elevators, to small.
Good breakfast, city tours, good airconditioning Poor internet connectivity...the connection was breaking up
The hotel was what you would expect for the money. The rooms were nice and clean, the breakfast was good and there was a roof top pool We booked this hotel because they said that they had a airport shuttle service, they do not. The staff could have been more helpful and they charge 50c a minute for the internet.
Excellent location in Copacabana. Very helpful staff - front desk, restaurant in particular Watch out for the weekend groups from Uruguay in Friday out Sunday they take over the pool area and adjacent areas on 14th floor - very noisy!
The staff of the hotel was great, especially Mr. Mario Rene from reception. the stars assigned to hotels in Rio de Janeiro should be reviewed. In general, a 4 stars hotel in Rio is equivalent to a 3-star hotel in europe and this hotel is no exception.
Wifi was reliable and breakfast/location were OK - about a 5 minute walk to the beach in a pretty decent and well lit neighborhood. For US travelers, this is very reminiscent of the highway motels you may have been to in the early 90s - cable TV on a faded CRT tube TV, weird controls for the lights, noisy wall air conditioning unit that sort-of worked and bathroom that's sketchy in every way possible - with a dripping shower to boot. Staff at checkin wasn't too interested in offering maps, directions, suggestions - felt very awkward having to pry some details out of them and all answers were one or two words. They were quite chatty about offering tours and doing currency exchange. At $250/night this is borderline criminal of an accommodation but they are cashing in on the Olympics.
the location was good the room was dirty and dusty, , TV did not work, AC was broken too! had to change room. second room the toilets broke. The room service was terrible, it took 2 hours for the food to come and the food was aweful. The swimming pool had so much bleach that my shorts have bleach stains!
This hotel is uber-glam! The building is stunning and the rooms are both large and elegant. The people watching here is primo. In addition, the staff (especially the concierges) are some of the best I have ever worked with. I would highly recommend splurging on this hotel to make your stay in Rio unforgettable.
Location is fantastic, unique experience to stay at a hotel which forms part of the Brazilian history. Luxury but with good taste. To wake up, open the windows and see all of Copacabana is incredible!
Beautiful. There is no bar or restaurant in the main building. Needs more.
Excellent location on Copacabana Beach. Minutes by taxi to Sugar Loaf, Ipenema and plenty of graet shopping along sidewalks and indoor malls.
Great Service! Great restaurant MEE! Cesar with guest relations made us feel so welcome. Would definitly recommend this hotel. I look forwardto staying at other Belmond properties in the future.
realy nice staff , thanks ! the famous restaurant "cipriani" seve food warm up again !
Awesome location across from the beach. The rooms and facilities are excellent. The staff are very helpful .. The pool area is in shade most of the day. However the water is slightly heated. We ate at Wee which was disappointing. The food and service were just OK. I ordered Pad Thai. Having just returned from Thailand - this was a poor substitute.
Customer Service, Izabel reception Manager is very efficient and helpful.
Recently refurbished on the ground floor to an extremely high standard. My room was 12th floor with personal balcony and overlooking Copacabana. Bathroom was a bit dated and needed sorting but this did not prevent me having a great time.
internet connection was very poor
Not a lot. There were massive reno works which were very noisy and the front of the building was a total mess. A temporary reception desk was there but the staff were very slow and no apoligies for the mess. The rooms need a good paint job and the bathroom was something out of a bad 80s movie!
the location is marvellous. my room was in the 12th floor. the elevator will take you to the 11th only, then you have to use the stairs. i asked fo a king bed, they gave me a room with a two beds.
the kind staff, the good location, the reasonable price
Its been a firm favourite of mine for more than 10 years during my business trips to Brazil, Hotel has undergone some excellent re-styling for both accommodition and Hotel lobby/restaurant-bar facilities. If you can get booked in the go for it. Bath robes probably need changing out - A minor complaint only and should not be seen as something which ruins the day.
The location The value for money is not too high. Large room good bad but poor furnished, courtains are old and ruined ... Given the location and the range of other hotels in the area it is pretty fair.
Location near Copacobana beach and helpful staff The insects in the room, including cockroaches ;(
Pleasant staff, excellent location, comfortable common areas. Room was good, large, with king-size bed and patio. Buses from airport will drop guests outside hotel; buses or metro to Downtown can be caught a couple of blocks away. Bathroom fixtures old.
The rooftop pool has excellent views of the beach and the breakfast was great! The room was a bit small and the bath very small given the price paid.
Great location. Great view of Copocabana from balcony. Good room & breakfast. Lifts slow. Small bathroom.
It is right next to Copacabana Palace. It's on the main street, with access to Brazil's sites Service, they still have a lot of work there. The elevators are slow, and surprisingly stupid (on several occasions it would just pass my level without stopping, and I'm on the 18th floor). On several occasions I found them to lack resources to help with their quality of service.
The hotel was clean modern, amazing staff and just perfect. We would highly recommend this hotel and I would go back if returning to Rio. We overlooked the Copacabana beach from our room, which was beautiful. Our room was stunning and so clean.
The location was excellent for holiday atmosphere in close proximity to all the major sights. I particularly enjoyed the free use of the bicycle especially as the safe track was just across the road. Cycling the length of Copacabana beach was a holiday highlight for me! Nobody back at work will believe I did it! I was disapointed there was not coffee-making facilities in the room - especially being in Brazil! It would also have been handy for an iron to be provided in room.
Very helpful and friendly staff. Outstanding breakfast buffet with gorgeous view! Very clean rooms. Great location to walk to the beach (hotel provides chairs, towels,etc.). Many nice restaurants in walking distance. Breathtaking bar on 20th floor. We felt always very safe! Can't think of anything!
Helpful staff, good location. In a city with many hotels of varying standards the Porto Bay Rio is a safe and comfortable choice. It rained!
Friendly staff, beautiful views from balconies,rooftop pool, and gym. Good food, reasonable prices, great bar service at pool. The rooms were slightly disappointing, but still reasonably priced. Maid service may have skimped on certain things, but overall staff was very respectful and attentive (even if there were some language barriers).
The reception staff were excellent, especially their English, were always ready to offer assistance and provided us with lots of local information and recommendations. The view from our room was magnificent.
The location of the hotel is very good and we had a large bedroom with a wonderful view over Copocabana beach
Helpful and english speaking front desk. Magnificent location and view on the Copacabana beach. Good breakfast. Rooms were very comfortable, clean and new. Nothing at all.
It is a great location It was extremly expensive for what you offer. Just an average room for a very high price.
The hotel has a very good between Copacabana and Ipanema Staff very helpful Think that the hotel is ready for some renewal
The water that came out of the shower was either freezing cold, or boiling hot- it would change by itself during a shower without reason, so I burned myself a few times.
The new renovated rooms are valueable for the money.
Great location. Friendly staff need continuing renovation. Interest service can be spotty. Plumbing problems.
View Overpriced by 30 - 50%
The breakfast, the night shift, The day staff, the reservation office, only the staff was here could not speak to a supervisor, every one in holiday, the cleaning staff are very nice, no late check out very strck,
Convenient location, a nice outdoor pool, and ok gym (though tiny) Difficult staff, very unfriendly and un-accommodating, spent most of my first day arguing with them about a mistake on their end - first with my room, then with the price. Dirty towels, sheets, room overall
Location and breakfast were very good The facilities (incl. rooms) were pretty old and not well maintained
Location poorly mantained, a bit moldy
The staff was very friendly and very helpful. The staff spoke English and other languages to accommodate all guest. The location and it's close proximity to the beach was very convenient. I would definitely stay here again!!! I didn't like that I could not invite a guest up to the room.
good service, price, cleaniness
Proximity to city, copacabana beach, shops, transportation and restaurants. Internet connections were not always at 100%. Lots of disconnects, but staff was good at crediting unused time.
The staff were amazingly helpful and friendly. My upgrade to a suite was a pleasant surprise. Wall-mounted flat-screen tv was great. The decor is outdated, and needs updating.
Fairly cheap price for the location. Staff let us keep our bags at the hotel for a few hours after we checked out. Good water pressure in the shower. The rooms had very little sound insulation. Everything happening in the hallway sounded like it was in the room. Workout facilities aren't available until 9 am.
The excellant hospitality and ambience none
The Hotel was very nice, and the staff where very friendly
Very friendly/helpful staff. Great location.
The hotel is good located and staff is friendly. I was on 11th floor but still little bit noisy.
It was a nice hotel, the size of the room was pretty big, the location and the swimming pool on the roof were great. Staff is very nice. There was a terrible smell in the room, the AC in the lobby was really too strong
Great location in Copacabana, very helpful and knowledgeable staff. Rooms are small but have everything you need. The wireless is sometimes too weak in the rooms.
Rooms were very nice and clean...breakfast was wonderful!
The staff was very friendly, it was clean and 1 block from the beach. I would stay there again.
It's near to Copacabana beach. You can borrow a towel for the beach at the reception desk. I booked a Luxury room, I do not want to know how look like the Standard ones. I was really disappointed by the hotel and the services.
Hotel facilities, care of personnel for the guests, quality of the rooms were all very good. Location of the hotel is convenient. Close to the beach, yet off the busy Av. de Atlantica and close to the metro. no
The hotel has charged my credit card in advance, 2 weeks before I arrive to the hotel, they shouldnn't do that as the website said it should pay upon arrival, it's terrible!
I really enjoyed Hotel Bandeirantes, I found the staff very friendly and helpful, the room clean and large, and the breakfast was really good too. My final price ended up being even cheaper than I had booked originally so all around I was satisfied. Short walk to beach, lots of shops and restaurants just a block away.
Great location (close to Copacabana Beach, restaurants and shops) only two small lifts in the hotel and one of them was broken down for several days, fruit salad was fresh on Monday but brown and juicy on Friday, staff was unfriendly, the restaurant was full every morning and staff was too busy to clean the table with something else than their own hands, noise coming from the street (even if the bedroom was located at floor 10!), paid 5R$/day to have a safe in the bedroom, swimming pool is a baby bath
Good breakfast, located in a correct area. Fair quality/price ratio. Good for young couple or short stay Noisy, a bit old, minimum confort. Should be considered as a 2star hotel (based on french standard). Note: Don't ask the hotel to call the taxi it will cost you at least 60 brl which is expansive compare to regular price.
Location, breakfast and good view from roof. Hotel very expensive for poor quality rooms and customer service.
I found the hotel in general good.The reception staff excellent. The porters very unhelpful. On arrival we battled with our bags to get them up the stairs of the hotel.Only once inside was there any effort to assist us.The staff at breakfast seemed to be there under duress. Most unhelpful.
Hotel location, right on the beach, and exactly in between different areas such as Leblon, ipanema or Santa Teresa, Centro etc...Makes it very convenient to go anywhere in about 15-30 mn taxi ride for about 15-20 R$ Nice modern room with good bed Small bathroom but good shower Restaurant:- breakfast buffet is good; however at dinner we were served micowaved food and service was extremely slow.
I am a seasoned and well traveled across the globe, the staff are extremely proffessional yet it can become a bit aloof. However my stay was pleasant, the barman at the pool was very attentative & gave the best service it was pleasure tipping him most generously..I will definately stay there again..room size modest/moden but comfortable. Strange that guests are not allowed in your room, surprisingly it is the 1st hotel that I experienced this.
Really great location, directly across from the beach. The rooms although very clean were very small. The staff however were all extremely Accomodating. They provided us with a late checkout (4pm) free of charge.
Staff, the attention at the restaurant. The room was clean and new. Small pool, lack of parking for guests. Not enough towels in the pool area. The behaviour of the guests on the pool area should be watched, it is a family area and I had to leave the area due to improper behaviour of a couple in the pool.
It was in a very good location with a great view,also it was new and very clean! The reseption charge me 30 Reals extra for phon calls and things from mini bar that i dont use at all,but the most important was that they inform me 2 days before my arrive there that they dont accept my credit card(i did my reservation 1 month before).....unbelievable
Breakfast, staff, and pool area Non-complimentary wifi
All the staff are incredibly friendly and helpful, and really try to make your stay as enjoyable as possible. The food is good, and the location is excellent. The rooms are spotless and very comfortable. Many thanks to the staff we dealt with: Aldo, Dark and Debora - they really made a difference to the enjoyment of our holiday.
Very good location on Copacabana> Friendly personnel and comfortable rooms, all very new. Copious breakfast. Very nice view from topterrace The posted prices of the hotel are high, and no discount the days we were there but this was partly due to a topweek (InternationalConference). Try to choose discountperiods or dates. The pool is very small but everything very clean.
very convenient, very helpful staff, especially at the front desk
Location was great and hotel is not too large and impersonal and is modern light and airy - good plumbing.
In my travels with family and friends in Brazil, this hotel was by far the cleanest with the best facilities and views of the ocean. The staff were very friendly and helpful and the breakfasts were excellent. The location was perfect for sightseeing and walking and the hotel catered well for the children in our group.