Location and lovely view from hotel room window. We were there a very short time so did not get to use all the hotel facilities. We were very disappointed with the meal we had in the Lord Byron restaurant - not value for money. The courses were very expensive but the food we had was very mediocre. Breakfast was good however.
A wonderful hotel in every respect Very minor---At breakfast each day, the eggs, and bacon were cold even though I was there quite early (between 7 and 8).
Everything was Perfect!!!!
Staffs are nice, the food is good. View from our room is fantastic. The mattress is too soft
location we stayed at this hotel purely because it advertised a swimming pool . Only to discover that you have to pay 36 euro to have access to the pool , per person per 24 hours . A complete rip off . Have never experienced this in any hotel world wide . The service is Not 5* , Front desk staff answer the telephone whilst attending to a customer, anyone in the service industry would know that this is a definate No No ?? for the price of this hotel for one night you should be able to get 2 nights at an equally nice hotel . If you want 5 star service and facilitys forget Italy , Go to Dubai ...
A really beautiful hotel with charm and courtesy. The staff were very well mannered and attentive. The views from the dinning were stunning and the food excellent.
Fantastic location and facilities. Only disappointment was the Lord Byron Restaurant. Food disappointing and given the cost very poor value.
We felt very welcome and enjoyed every moment. The view and the friendly staff were just wonderful.
We enjoyed the luxury in the hotel, and the great view from our room, the beautiful swimming pool and the friendly staff. Rapallo is a lovely town with a harbour and some nice restaurants. Portofino and Santa Margherita Ligurie are around the corner, so great hotel to stay if you are visiting Portofino and surroundings.
perfect location...perfect views ...most luxourios in portofino coast but rooms to be renovated and there must be coffee an tea facilieties in the room but over all a very pleasent stay in great portofino..
Very gorgeous hotel -- perfectly appointed. the height of luxury and very nice staff.great breakfast bufffet. loved the health spa and pool area. lovely clean rooms -- just perfect in every wat. My dinner of a very small amount of pasta (without meat) was very very expensive for what I got -- amounted to about $30. U.S. for a tiny bowl of pasta and no vegies or anything else with it.
I liked everything about this Hotel. It is elegant, friendly, perfectly situated, lovely staff, lovely tranquil garden and a superb restaurant , Il Trattato, which serves imaginative food of a very high standard ( obviously a talented chef is at work here ! ). The wine list is a most comprehensive selection of Italian wines from all over Italy - big and small names - and was a joy to peruse. On leaving I said to the receptionist that all that was needed was a swimming pool ( an unusual asset in hotels in this area which are beside the sea and in the town ), wherewith she took out a booklet detailing that a swimming pool would be built this winter in the lovely garden. I shall return next summer to see and enjoy it and meet my friends there
personel was veery well prepared for guests. I just want to heat up food for our son and when lift stoped on 0 porter have seen me with bottles. he ask somebody, no question to me before, to come and help me. thew manager, probably, ran to me, took all my things and ask: how long in oven? I said 30 sec. he said I am back in 50 sec. excelent. thanks. poor breakfast without any idea, unfortunately.
all OK all OK
Great location, and the fact it is a very old hotel that has been brought up to modern standards while still maintaining the old charm.
Well situated short walk from city center and sea, free parking and baby bed.
odanın genişliği, temizliği, resepsyondaki güler yüz kahvaltı 4 yıldızlı otele göre biraz zayıftı, daha geniş kapsamlı olabilirdi
otel tren istasyonuna yürüme mesafesinde,taxiye binmenize gerek yok 15 dakika yürüyerek varılıyor evet sivrisinekler camları açamadık havalandırmayı açık bırakarark uyumak ta zor sonuç sivrisinekler sizi seviyorsa kalmanız zor
Great location - we were lucky to get parking nearby though
great location in heart of city. Easy walk from train or to beach. Older rooms but kept up nicely Rooms are dark and entrance to the hotel is in a very congested area.
We whould hhave appreciated better instructions about reaching the hotel from the Malpensa Airport. We took a taxi because we didn't know it there were any alternatives.
Perfect tourist class hotel. Really small things: no kettle in the room, noisy ventilator in te bathroom, noisy A/C in the room (we could turn off the both noisy things).
Very nice hotel with clean rooms..The staff was helpful..The bathroom was clean and big enough (for the triple room)..The towels also veru clean The windows needs change and the breakfast wasnt so rich..It was good but not very good
The hotel is well situated, it is in a quiet location but only a minute walk from the sea front. I found the staff, especially at the reception, to be the most polite, warm and cosiderate I have ever come across. I would have liked a little more choice in the breakfast buffet.
clean hotel location not quite what we expected, on top of shopping centre, but very quiet though and handy for shops
Very helpful staff and great location in the city center only a few steps from the lovely seaside promenade.
nothing specific - it was ok - i booked a car park place, and arrived at 7:30PM to be told that it was too late for the parking- they provided an alternative, however the point is that they should warn of any time expectation. Also, the breakfast was very basic
Nice clean rooms in the centre of Rapallo and friendly staff.
The location was very good with sea-view and close to all amenities I had reserved a parking space otherwise parking in this part of the town is horrendous
Nice balcony, perfect view Parking (On the street in front of the hotel, no problem in our case as we were there during the week but I can imagine it would have been more difficult during a weekend)
Wonderful position on the esplanade in front of a marvellous gulf; friendly staff; good breakfast; very good location for excursions by boat or by train. Room-to-room noise insulation is poor (we stayed on the 4th floor)
Fabulous seaview, quiet room, very friendly and helpful staff. An excellent hotel for the price. Nothing. Everything was perfect.
Friendly, relaxed and comfortable also very helpful. An ideal holiday location with lovely views as well.
Beside it's excellent location, we had a view, first line,of the Tigluilo Bay, from 2 beautiful balconies, the staff was extremely helpful and thoughtful of needs. Like all of it !! maybe a double glass for the windows ?
Recently remodeled - very nice interiors. Very helpful front-desk - good restaurant recommendation. Location is a short walk from Notre Dame, and even shorter to subway and Charles-de-Gaulle airport train.
The great welcome and friendly staff and the ocatkion - right on the seafrront. Small bathroom/shower - slightly disappointing breakfast selection.
The manager, Luciano, was so wonderful! He went out of his way so many times during our stay to help us. This hotel is very well run, clean, modern,and very comfortable. We were upgraded to a room with an extra bedroom at no extra charge. If street noise bothers you, do not stay in the bay view rooms.
The hotel was clean, comfortable and cosy. The view from the balcony was spectacular.
Beautiful spot; the room had the balcony with view I had requested. Breakfast buffet good; Located in best spot in Rapallo, staff helpful and accomodating for tour info. use of internet, restaurant recommendations, etc Bed Pillows were not comfortable for people who sleep lightly.
location & view fromroom bathroom size, breakfast
The location is excellent and the staff were always friendly and helpful. Views from the restaurant made a good start to the day (as we did not have a sea view from our room). Room (305) a bit small - but good for the price. Need a mirror in the bedroom (not just in the bathroom!). Breakfast a bit limited after 8 mornings of the same! We never managed to get a spot for parking in front of the hotel but free parking on the road nearby was fine.
Excellent location. Fantastic view. Staff was great. Great value. Exceeded expectations.
Clean, very helpful staff, excellent location Only issue was slow drainage of hand basin in bathroom.
Very kind and helpful staff with big smile and english knowledge. The hotel is on the seaside, 5 minutes walk from the train station, near restaurants and shopping facilities. There was hot water during the night and free internet from the hall.
Great Sea View cappucino only from machine
The hotel is very comfortable and has this special ambience of a stay with friends. The location is perfect: beautiful and right on the sea-side next to the ancient castle. It is close to the old town, ferries and the railway station. The staff are very friendly, efficient and helpful. The breakfast was good and definitely much better than expected from a 3* hotel. The standards of cleanleness are very high. I would recommend this hotel to my friends and would love to return one day. The hotel beach is the only "weak spot". It is quite small and could use some cleaning, especially after rains and storms. I never used it. However, I would like to add that Rapallo is an ideal base for exploring Liguria but not a beach place. It has a town beach but swimming there is not so pleasant because of proximity of the marina and ferries that come and go every hour. St-Michael (20 min walk from Rapallo) is a good place to swim.
- Very nice location - Very nice hotel staff - Breakfast is disappointing
Best possible position in the city. Nice personnel. Value for money was good. Quiet during night, and a perfect view over the sea and the strand promenade.
Excellent location, excellent breakfast and good value for money. A huge crack on our room wall which had been taped up but did take the shine off a little.
Great location, very friendly and helpful staff
Location and Staff friendliness. nothing that would preveny me staying again.
An excellent location in Rapallo, close to shopping, restaurants, harbor, train and bus service. Staff could not have been nicer. The breakfast was very good. Recommend you use the parking garage service if bringing your own vehicle. The terrace has beautiful views of the town and harbor - don't miss it. All 3 couples in our group enjoyed our stay. The rooms toward the front of the hotel have great views but are a little noisy from street traffic. Our friends who had a room facing the rear of the hotel said they were very quiet.
Very nice room with balcony and view of city. Good location in easy walking distance of marina and ocean. Downtown in Central business district. No view of marina or water. The hotel looked a little rough from the outside but was updated and very clean inside.
- the room and bathroom were big, with all comfort, very clean - the stuff at the hotel were very helpful and nice - breakfats was a not very consistent, only sweet things
The staff were great and helpful. They had a lift and a rooftop area to relax away from your room.
I had a room on the top floor with access to the terrace with a great view of the harbor. The room had a/c which is a big plus. The staff was real helpful in providing information on the surrounding area.
Clean, plenty of space in room, not noisy No shelves to speak of in bathroom.
While not on beach it was close to all amenities. Easy access from train, local bus 50m away. Central location for visiting other towns. Staff very helpful and always attentive. Near to lots of restaurants. Smaller than average single beds. No fridge in room.
The staff were so friendly and helpful and helped with restaurants and advice on how to get about generally.
its central location; reasonable selection of breakfast buffet (in comparison to other hotels in Italy) long way to the breakfast room in the cellar
Very accommodating staff. We arrived very early with one more guest than we had originally reserved and they had a room for us and we were able to check in early. I would stay there again. Windows opened to a street with a pub below that was a little noisy until very late.
The staff were so friendly and the hotel had a lovely family atmosphere. We stay at many hotels around the world and they were possibly the friendliest we have ever experienced. No matter what time we were in the hotel, day or night, we were greeted with smiles, helpful advice and tips about seeing the area and a friendly face. We have 2 young children and the staff couldn't do enough to make them and us feel at home and comfortable. Also, the hotel was very good quality for the price, quaint and traditional with a fabulous view of th sea from our big hotel room window and is perfectly located in the centre of Rapallo. We will be back and will recommend this hotel to all our friends who are thinking of visiting the area.
Friendly/ helpful staff, Great location, Elegant marble floors minor issues: (1) shower glass door needs maintenance badly:very difficult to open and close. (2) Room could use some paint touchup and molding repair.
The reception staff were very helpful and nothing was too much trouble. the room was large enough for the four of us and very clean in an excellent location right at the harbour and nice and quiet. The kids especially liked the fold up bunk bed.
Staff/ family run, very helpful and warm. the room was nice but at the back overlooking a small lane and very noisy. The lack of a mini bar fridge was disappointing and no resaturant made the room expensive. Location at the back, and no lift, this is a small hotel of 6-1- rooms on the first floor above a commercial shop and restaurant. But the operators were more then helpful and very pleasant.
Easy to find parking tiny and not clean toilets, very noise street, breakfast was served in a cafeteria and it was very very poor and not fresh.
Very friendly and helpful staff, family owned, well situated for access to seaside boardwalk, ferry and train. Room clean and comfortable. Very welcoming of our little dog (thank you). Breakfast was a disappointment; only bread/buns, juice and warm yogurt available. No fresh fruit, no cheese, no sliced meats. Recommend asking for a seaside room as our room opened to a back alleyway that was very nosy at night. Despite these disappointments we would return again as the location and friendly staff compensated for these.
great location, fabulous owners/staff, airconditioning worked great Hotel is over the Grand Bar and is noisy on weekends I used ear plugs and was okay. The bathroom was very small but not necessarily the same in the other 9 rooms
Well located on Rapallo's waterfront. Easy walk from the station and friendly staff. Lack of internet access that was promised on Booking.com website. We chose this hotel based on access to internet and it was provided only once during our two night stay. Internet was only available on the hotel's computer so felt very uncomfortable using it when we did.Breakfast was terrible - nothinbg more than juice, jam, bread and coffee/juice. Also rooms needed a good airing. This was not good value for money - even during a busy time of year in Italy
Our room was a studio with a kitchenet, yes it had a kitchen, but note in Italian kitchenet means a sofa bed. Our mistake but not a problem as bed comfortable. Hotel was in a great location, 10mtrs to small public pebble beach or private beach with loungers. A 10 min walk to ferry or train station, quiet and a view to marina from room. Staff very helpful with bookings to Portifino and train to Chique Terra
The location was great and there was a lot of free parking a short walk from the hotel. The room was very clean. Price was great compared to other hotels. The bed was a pull-out couch, but pretty comfortable.
Nice hotel with a nice room including balcony with view. Good staff.
Breakfast was poor, with little variety, no eggs, watery juices. Rooms are spacious but old and a little musty, in need of an update. TV was old and very small. We found both the room and the parking overpriced.
Location I strung my back from sleeping in bed - worst bed ever!
Misleading pictures regarding the location - I assumed I was in front of the nice castle in Rapallo - actually happens to be about a kilometer away
very handy to all city centre. Secure parking available, English spoken good breakfast included. We had a lovely evening meal at the hotel.
Good location. Big room. Room was quite simple and cleaned with very smelly soap. Shower could have been nicer.
Very friendly and helping night porter Shower not working - immediately very hot and suddenly ice-cold water, owners telling us "it's not possible" instead of checking and fixing it!
The location of the hotel is excellent- and there's a good parking area near the hotel. The terrace is excellent - with a wonderful view of the sea.
Very good location, the center is just in 5 minutes by walk. Complicated and expensive parking in the backyard (15€ per day). You have to give your car key to the staff, because the cars are behind each other, so when somebody want to go out, they move out with your car, to let them exit. Breakfast is the poorest i have ever seen, no cheese, no meat at all (in italy!), only pre-packed butter and jam, and undrinkable caffee (in italy! again). Room design: late 80's :(
The hotel staff was very rude.We were two women and they didnt want to give us separate beds or even additional sheets
very friendly family members running the Albergo. We enjoyed talking with the daughter of the owner/manager who was keen to practise her English.
Excellent location for station and shops,the town is really colourful with brightly painted houses,and small shops.Some good places to eat within 5 minutes walk
Very good assistance for needs out of hotel It does not exist hotel structure. It does not correspond to the advertisement on the site.
the facilities and the hotel staff it is not so easy to find it!
Firstly, Rapallo is a perfect place for rest at Ligurian see. Secondly, the location of the hotel. Just 5 min walk to beach and 1 or 2 min from interesting streets with small italian shops and markets. At the same time, it was very quiet at night. Thirdly, very friendly and helpful staff which made our stay in the hotel safe and happy. That was like home.
Location. Very warm hotel staff. Functional and modern room design.
The personnel was very friendly, the room we had was tidy, although small
personeel is vriendelijk. this completely restructured hotel offers incomparable views of Rapallo’s main square. dit schrijven ze, maar wij hebben het niet kunnen ontdekken. Ons uitzicht; na 3 meter een balkon van het volgende gebouw. Het hotel is een verdieping van een gebouw en wij hadden een kamer achter de balie en vanuit de "eetzaal" wat tevens de huiskamer van de eigenaar was keek men zo in onze kamer . Als je het niet erg vindt om te logeren bij mensen in huis is het er prima, maar ons ontbrak het gevoel aan privacy. Parkeren moet je doen bij het strand en dus moet je een eindje sjouwen met je spullen. De prijs en hetgeen wat je er krijgt vinden wij absoluut niet in verhouding staan.
Breakfast excellent, staff very helpful and friendly, location close to station and around town square. The room was clean and comfortable, and fairly modern and larger than most we've stayed in in Italy. Lift was typically small (as with most Italian hotels)
Friendly helpful staff, Central location
The staff were very welcoming and helpful and gave us excellent restaurant recommendations. The location is good and our room was quiet. Nice breakfast.
Central location and free wireless internet access. Bathroom was a bit small, although adequate.
Location and the helpful staff Shower recess needs to be modernised
The staff were very friendly and extremely helpful. The hotel was located very close to the centre of town. Quite basic accomodation but very comfortable and clean. The bathroom and shower were a bit small
Very quiet, large room. Hotel staff helpful with information. Excellent restaurant recommendations. We had very early departure on last morning at 6AM and they packed us a very nice breakfast to eat on the train.
It was really nice. A clean well-maintained pension, excellent for what it is, with all the basics covered- not luxurious, but you cannot expect more from a two star place. Good location. Very friendly staff. The best value I could find in the area. Would recommend Rapallo to anyone who wants to explore the Ligurian coast-it is well-connected to the other resorts but not as expensive and Mignon Posta was an excellent solution from that respect. Not about what they offer itself but I would suggest that directions to the Hotel should be better. It is easily reachable from the train station but that was not clear on the maps and in Rapallo there are not street plans, so it would help to explain better how to get there. Also, the pension is a condo with other private apartments there as well and a post office. Something that should be marked and explained better. I almost missed it.
Location, in the center of the town. No parking place around!
Good location. Near the station. Centre of the town. There no carpet on the floor in room.
The staff was extremely kind and helpful; the proximity to downtown & the pier was great; the room was tidied daily.