Hotel staff was great! Run down, dirty room with worn furniture, mildew in shower. Not at all up to Sofitel standards
really pleasant staff and magnificiant lobby. great location for shopping in this nice city. really clean rooms. bedrooms could need a little style refreshment.
Hotel staff is really excellent. The beds are incredible, never seen something like that. Good location. Nothing.
The nice view of the bar on the 8th floor
the room, 716, was under the restaurant, and very very noisy until 1 o clock in the morning.
The very courteous and caring concierges at the door on arrival unloading the car, taking care of the luggage diligently and assuring that the car would be parked securley and safely.
There was renovation work in the hotel. We could mot sleep because of the noise .That is why we have stayed only one night instead of 10 nights
Very attent personnel, excellent panaramic view on the city at breakfast and bar. Even at breakfast, i was being served pasteries and coffee without having to stand up...excellent service. no welnesscenter to relax after a busy working day.
Really good in every terms. I am thinking to go there again i the near future
Very handy for walking and within the areas of interest and to Gare Perrache (railway station).Sofitel is above average standard and within expectation for a good four star hotel. Hotel bistro was very good indeed. The breakfast view area over the city was excellent however the prepared fruit selection and sometimes quality was not as good as expected though still overall breakfast very good.
Helpful staff Having to pay a €20 supplement for a river - facing view
Nice people, very kind. We had a on window that we could open for approx 20 cm. With 3 adults we need some fresh air. Even with airco, fresh air is needed.
Well centered and at walking distance of all interesting venues in Lyon (in particular, the old town). Very friendly and competent hotel staff; you can follow their recommendations regarding places to visit and restaurants.
It's very well located, and all the installations are ok. I found the breakfast somewhat poor (no vegetables at all, not even a tomato, no skim milk) and there were no drinks available: one had to be asking a waiter to serve drinks - while that one seemed to be saving each ml of drink.
After a long days drive, the staff was very welcoming. I felt the hotel was in a thriving downtown location as was advertised. Easy parking just one block away.
location is great.
Value for money. Large room, Excellent breakfast, nice location
Quiet rooms. Helpful staff.
Convenient location in the city center, close to old town, shops and restaurants; comfortable and clean room; very comfortable beds; staff very helpful, solved problem with luggage lock very late at night Parking nearby, but the hotel does not have any special arrangement, so it is quite expensive; rooms need perhaps a little renovation
The location of the hotel was excellent. Less than 1 minute walk from the main shopping promenade. There was the main Metro line only 5 minutes walk away linking the rest of the city. The hotel rooms were a little old and small, however we had a Junior Suite which we found reasonably spacious and was located at the back of the hotel away from the traffic noise. We ate outside for all our meals...including breakfast and this was a perfect hotel for this. Generally the rooms were a little old in style....but they were comfortable
Location. Good bathroom facilities. Helpful staff. Lift was temperamental. Carpet getting shabby.
location and a very large bed ,our room was on a corner so we had great views carpet very worn on stairs,and the price of breakfast a bit high.
Cool bedroom are a must, these were good
The Location, the staff, the room, the price The street is loud at night, so remember earplugs
We stayed only one night and it was perfect! We loved the location. Parking is 200mts far from the Hotel. Very clean. Quite big rooms. Toilett separated from the shower and sink. Bathroom stuff complete (shampoo, aconditioner etc). The staff speaks english. Stairs carpets a little bit old.
excellent central location gave easy walking access to most tourist sites
Location is excellent and gives the possibility to investigate the old Lyon. Hotel is also close to metro
Proximity to the city centre, all shops and sights within easy walking distance. Spacious room. Quiet, room was at the back of the hotel so no nuisance from traffic noise. Not really any negative points except to say some might find the choice at breakfast limited, and might not appreciate to have a room with no view. But then one doesn't go to Lyon to stay in the hotel all day!
great location. Perfect for exploring lyon!
Central location and friendly staff. The bed could have been a bit more comfortable.
Yeri çok iyi tren garının içersinde sayılır. Pegasus St Etienne servisleri de hemen yanından kalkıyor, alışveriş ve yemek alanları yürüme mesafesinde vasıta kullanmanıza gerek yok. Otel temiz ve rahat, gürültü olmadı, biz memnun kaldık, Kahvaltı ve yemek kullanmadık, tren garında ve şehir merkezinde halledebiliyorsunuz. Bu açıdan tavsiye ederim. Oda temiz ve büyük sayılırdı. Uygun fiyata denk getirirseniz kaçırmayın Yok
Eski şehir merkezine yakınlık ve toplu taşıma imkanlarına yakınlık. Online belgelerinizde okuduğum ve itibar ettiğim iki madde konusunda hayal kırıklığı yaşadım. Bu otelde birer gecelik bir hafta ara ile iki ayrı tarihte ailem ile birlikte kaldım. Internet sitenizde rezervasyon için verdiğim karttan hiçbir şekilde ödeme alınmayacağı sadece garanti amaçlı veya no show durumunda tahsilat yapılacağı yazılı iken konaklama tarihine bir hafta kala karttan her iki konaklama için de tahsilat yapıldı. Ödeme için başka kart kullanmayı planlamıştım ancak olmadı.Otele giriş için 12:00 yazıyordu. 12:30 da resepsiyona müracatımda henüz odanın boşaltılıp, temizlenmediği hazır olmadığı söylendi ve beklemem istendi. Ailem ve eşyalarım ile 13:45 e kadar resepsiyonun önünde beklemek durumunda kaldık. Yeteri kadar açık sanırım
odaların geniş olması, otelin ortak kullanım bölgelerinin geniş ve ferah olması yer döşemeleri ahşap olduğu için çok gürültü yapıyor.
Çalışanlar güleryüzlü ve ilgili.Odalar ferah,temiz,wifi ücretsiz ve sorunsuz.Tren garına çok yakın,tram önünden geçiyor ulaşım rahat,eski merkeze yürüyerek gidilebilir,güvenli. Duş perdesi yok.
BEn odayı boşaltmadan house keeper temizliğe başlamıştı. Saygısızlık. Hoşlanmadım.
i liked the hotel place in the city , near to everything and didin't have to take metro or taxi . room should be cleaner
The location was excellent, situated half-way between Place Bellecour and Jacobins, one block from the Soan; and just a short walk to Place Terreaux. The Desk staff were exceptionally helpful. We stayed at the hotel for two weeks and were completely satisfied. (The breakfast was quite nice, but our preference was to go to Cafe des Jacobins each morning, rather than eat at the hotel.) Nothing.
The location was excellent
The room was compact, but very clean and very comfortable. The staff were friendly and helpful and the location made it very easy to explore Lyon on foot.
Staff was helpful and it was close to old town.
Very good location for the tourist with easy access shops, rivers etc. Breakfast was disapointing. Although served until 10:30, food wasn't replenished after 09:45. Minor point. Also, due to holidays, there was no bar in the hotel.
The suits are very spacious and well-decorated. Nice views from the rooms. Very nice old lift. Someone forgot a jacket in our room and it was also lot of web on balcony.
Very charming hotel, in the old French style of the city of lyon, located in the mere center of the city. Very confortable and spacious room. The staff was very welcomed and helpfull with any of uour request.Excellent breakfast in a beautifully decorated room.
Excellent central location
Hotel person is very kind.
Excellent location, friendly staff, good breakfast, very nice room with excellent bed.
The hotel reception staff and the room were lovely.
Excellent location right in the center of the shopping district, friendly staff, charming decor, excellent breakfast, quiet room, updated bathroom. The bathtub could have been cleaned a bit better, and for some strange reason - perhaps cultural - there was no shower curtain provided, making a shower a rather wet affair.
Very good location, just in the heart of Lyon. Staff was quite good and professional. This charming Hotel, besides it's an ancient bulding, give us all the comodities needed, with the "french glamour".
Perfect location, excellent view (junior suite, the corner of the building), nice and helpfull personnel (special thanks to Zhanna!) The only thing (but not too importaint!) - when you step on the floor it makes a wooden sound, probably there's an old wood under the carpet.
The location is wonderful! Just a couple of blocks from the Perrache train station, and within walking distance to wonderful markets, museums, shopping... so much more. The staff gave recommendations for dinners at small restaurants you might otherwise miss, and they were fabulous eateries, just what Lyons is known for! There was a sitting lounge and a breakfast room that were "quaint" and they were doing major renovations in them as I was leaving. I was very pleased with this little hotel. Great value for the money.
The hotel was very comfortable, clean and the staff very friendly. The only downside was the lack of tea, coffee making facilities in the room.
The hotel was close to Lyon Perrache station which makes travelling easy. It is also close to a little outdoor mall area which was good for finding something to eat. The building was under renovation when we stayed but it looks like it is a very nice building and will be quite pretty inside when done. The hotel was fine but the renovations were a little noisy and when we arrived there was no water for a few hours (a bit tricky washing hands/going to the bathroom etc.). It was fine for a short trip since we were mostly out of our room, but I found the lack of notification regarding the renovation a little frustrating, and when I asked about maybe the 6 euro breakfast as compensation the lady at the desk flattly refused. Oh also the bathroom was really awful. Honestly the smallest I have ever seen with the worst shower in the world! Overall the hotel was okay, but I wouldn't stay there again, I didn't like the feel of the place or the lady at the desk that much.
lovely hotel, very comfortable beds, room a nice size, breakfast included in the price. Reception staff very nice and very helpful. Would definetely stay here again. very close to metro station. Not noisy at all! breakfast was on the small size but very typically french
location was walking distance from the center the rooms at 3rd floor poor, small not very clean
The location was great. Within a few hundred metres of the A7 motorway and 10 min walk from the mains shops and central square.. The staff were very welcoming and helpful. The breakfast was excellent value for money. Nothing.
The room was pleasant and a great value. Having a light breakfast included in the price was a nice bonus. The staff were all happy to speak English (our French is limited), and were very friendly and helpful. The room was small and a bit cramped. However, we were in Lyon to see the sights and explore the city, so the size of the room was not a problem for us at all.
The staff was very helpfull. They permitted us to use the computer at the front desk to print our boarding passes. Even though our French is poor at best, we were able to communicate easily with them. The location was very convenient - just a few minutes walk to the Perrache train station. The room was suitable only for sleeping. There was no space to sit or move about. We knew this going in and did not expect anything else. This pretty much defines a two star hotel in France.
I was pleased with its proximity to attractions in the area and the ease of nearby local transportation. I found the room comfortable and clean. The exterior appearance could be improved upon.
Otelin mevkii gerek yürüyerek gezmek, gerekse aktarma yaparak şehrin diğer bölgelerine gitmek için ideal bir yerde. Havalimanından 8,90 € ödeyerek bindiğiniz otobüs sizi otelin bitişigindeki garda indiriyor. Bu aynı zamanda son gün havalimanına nasıl ve kaçta gideceğinizi çok rahat planlama şansı veriyor. Ayrıca bu gardan metro,tramvay,troleybüs ve tüm otobüslere binme şansınız var. Odaların temizliğine diyecek yok. Kahvaltı derseniz ödediğiniz paraya Avrupa'nın hiçbir şehrinde kolay kolay bulamayacağınız kadar güzel. Ön cephedeki odalardan harika bir parka ve arkasında tepelerdeki şehir mahzarasına bakıyorsunuz. Tek sorun valizlerle birlikte 2 kişinin ancak sığdığı bir adet asansör oluşu.
The location suited my business trip & the breakfast was good. The room was uncomfortably hot & the bed not very comfortable
staff all helpful on directions restaurant recomendations and extra heating etc for room
Location very near to Train station and city centrum There was no hair dryer in the room
The room was big and of excellent quality
good , central location. close to shops, metro, tram and perrache station
Friendly staff ready to help. Central location good value business and leisure hotel for Lyon.
Overall very pleasant experience with good location. We did not consider taking the breakfast because it was too expensive.
spacious rooms staff very helpfull good location near station and shops lift was not working but staff lugged up bags and were very apologetic
The staff were fantastic and their english was very good The walls were paper thin, you hear everything from the surrounding rooms.
Staff were helpful and took initiative Shower head didn't secure to the wall properly
The room was sunny and clean No elevators and I was on the 5th floor, no shampoo in the room, No internet
Very friendly and helpful staff.
The comfort of the room Not having a lift
I like its location most. no
the toilet are se far from room :)
The staff were very helpful and pleasant. Especially the guy who worked there on my second night's stay. He had excellant English. He provided me with the dial out code I needed to phone home to my country of origin. It is a good location just 5 min walk form Gare de Perrache. Having to remember 4 digit code. An electronic key-card might have been more preferable.
Good location. The bathroom did not have a door. We were travelling with older children, so it was very uncomfortable. The room was quite shabby, and the door looked like it had been knocked down in the past. The bathroom and the room floor looked unclean probably due to its age. The parking fee of 20 Euros looked a beet steep. Please avoid this hotel if you can.
Staff was very kind and helpful. Room was smaller than expected. 2 people cannot share a full size bed. Things you expect to receive (shampoo, soap, etc.) were missing.
convenient position, friendly staff & cheap room slightly below par on cleanliness
size of the rooms, secure parking very poor air circulation in the building causing unpleasant smell and poor first impression until you open all the windows in your room and keep them open all the time. Hard to imagine staying there during cold season.
Lokasyon muhteşem, klasik lyon bistroları ve gece hayatına çok yakın, eski lyon ve basilik'in tam karşısında. Alışveriş caddesi yürüyerek 3 dk. Metro ve tren istasyonları yürüme mesafesinde. Personelin yabancı dil seviyesinin ilerlemesi lazım. Gece arkadaki barlar sokağı nedeniyle ciddi gürültü var, daha iyi yalıtım gerekli.
herşey iyidi ama kaldığımız oda çok küçk ve karanlığa bakıyordu, bu tür bilgilerin rezervasyon sırasında verilmesi yararlı olur. Biraz daha fiyat ödeyerek daha geniş ve karanlığa bakan bir odada kalmayı tercih edebilirdim. rezervasopn sırasında odalarla ilgili daha detaylı bilgi verilmeli
şehrin tam merkezinde, oteli sadece yatmak amaçlı kullananlar için ideal bir otel. resepsiyon görevlileri yardımsever ve güleryüzlü. bellecourt meydanına bakan odada kaldık, araç trafiği gürültüsü var. iç odaları tercih edebilirsiniz. yalnız meydana bakan odalardan dışarı baktığınızda lyon'un en cazip yerleri manzaranız.
The location on the shopping street. There were hairs and scabs in the bed sheets so we had to sleep on top of the blanket.
Very enthusiastic host/hotelier! Location was also excellent. A bit small, but you do get what you pay for.
We liked the location, as one is right in the middle of downtown with lots of shops and restaurants around. Excellent access to public transport. Excellent sound proof windows plus a fully functional air conditioning. Nothing really. In this price range (2 star hotels) this is definitely a very good choice.
The staff at the reception desk is very friendly. Location is also amazing, bang in the city center, which is surrounded by many shops and restaurant. Great for shopping. Well,,none really. A cheap place to stay, and the room is not bad. Overally, I am satisfied with what I paid for.
The staff was very helpful and kind, specially the Colombian guy at the reception. The room and the hotel in general were very clean. The location is the best ever, just in the city centre, close to everything you might need. The room was a little bit small for a double bed and a baby cot, plus all the lugages. Apart from that it's a good value for money.