It as an ideal place to sleep after arrival by plane in Katovice.
Clean, friendly, professional and stunning English speaking staff - No fuzz (even with late check-out)
Definitely not worth **** class, cheap, good location, I payed 45 EURo so it was resonable deal, it's not worth anything more Inside looks like **/*** hotel, nothing to be enjoyed
Comfort and silence, hotels position
The smell of food greeted me as I walked into the Lobby - or perhaps I should say a smell of the kitchen. My room however was excellent and room service very speedy. The hotel is expensive though, almost 500PLN - this is very steep by polish standards for a modern 3/4 star hotel. So it's very much geared towards biz people with expense accounts.
Absolute bare minimum four-star facilities. Best you can expect in Katowice. Staff were unfriendly. Would provide no information or assistance e.g. parking until we had presented a credit card. Beds were hard and uncomfortable. Nearly all the hotel stank of cigarette smoke, though to be fair our non-smoking room only slightly smelled of it. The walk to the city centre was unmarked and passed through badly-lit streets and goes via the prostitute district. Car parking was 30 Euros per night, an obscene rate for a hotel outside the centre of a medium-sized city.
The hotel was so easy to get to from the airport. Got on the bus for 20 zloty and it stops very close to the hotel. Was going to a concert in Spodek and it was about a 5 minute walk from the hotel. The staff were friendly and very efficient especially the lovely guy who served us a couple times late in the bar.... thanks. Breakfast was fantastic. So much food and a fantastic variety. Maybe if the hotel were in a position to organise tours to other places. There was not a lot to see in Katowice if you were a tourist. We were there strictly for a concert so it was ok but if i was there to see Poland i would have been disappointed
One of top 3 hotels in Katowice, very nice view from window, professional staff. Usually its hard to book a cheap room in this hotel.
It was ok to find! As single I had to pay price for two!
The food in the restaurant was delicious, very good service and very reasonable. The hotel is very hard to find, if staying here make sure you have excellent directions for the taxi driver as our taxi driver missed the exit (hotel is beside motorway behind petrol station) and had to travel 15 km down the motorway before he could return in katowice direction. perhaps the hotel could arrange airport/ train station/ bus station pick ups or advise customers to take the bus to the '3 lakes' shopping centre
The food was good and the hotel was comfortable. The staff were helpful at providing information (train and bus information for example) and the wi fi was handy in reception. No, but the checking in and out procedures were slow and bureaucratic. Wi fi should be available also in rooms
Reasonable size room which was clean. Hotel had good facilities and helpful staff. Some taxi drivers had problems finding the hotel. It is located slightly out of the centre.
wery nice room, very clear, good wellnes area bad destination, iyt is even out of Karowice, but for one night is ok
Rooms are too small Good breakfast
breakfast and clean room and helpful staff! shit weather ! :(
The room was nice. There are few big supermarkets and McDonalds near by. There are a highway right near the hotel so it may be noisy. but hotel location and the price of the breakfast was a bit too high.
Apart from the room the SAT-TV... Direct to the motorway
Swimming pool and jacuzzi At least 45 minutes walking to the city centre, in a dark area
Good breakfest, big choiche, near shoping center, reasonal price. I am sure that was just accidental, but room was not cleaned at all, room was changed, but it was not same as required.
Near railway station. Needed more directions from the bus station.
How big the room was Nothing.
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
No coffee making faciltys in rooms
restaurant in hotel, free internet single bed
going 2 kracov room was small not in good place and not very clean
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
Convenient location for railway station No
Very friendly staf nice room good place for conection city centrum and trein station
Reception staff were very helpful and friendly. We were upgraded to an apt for 3 people at no extra cost as they had no adjoining double and single rooms left. Hotel bar closes at 2am and there is nowhere for residents to go after that.
27th floor Bar Breakfast was very good
comfort, and very nice breakfast One elevator did not operate to the 25th floor but was going up only to 22nd floor
Restaurant on site, good desk staff. Location is difficult to find without gps, parking is hit and miss but ok.
Room service took many attempts to contact to arrange an early breakfast in my room before catching an early flight. You can only contact them via reception.
Location close to the centrum, trainstation, other public transport is good. Breakfast is worthwile to skip lunch and bunk in in the morning! The room lock was not working first day. Everythime I had to get someone from recepton to open my room. Next day it was repaired. The staff at the reception is not qualified upto the star ranking ofthe hotel. I came to the hotel on recommendation of an exhibition: staff never heard of this exhibition centre. I came by bus fro the airport and asked for the time table for the bus to the airport: They did not even know a bus was running to the airport right behind the Hotel! The bar at the top was only open during the evening. And in the room no water cooker to make coffee or tea,( and as there is no hotelbar during the day) you cannot work convenient in the hotel.
The height of the hotel provides a good view of the area from rooms, which were well appointed and comfortable I was surprised to find that the hotel allowed a prostitute to work from the bar at the top of the hotel. More English speaking chanels on the tv would be nice
center location, very close to all city facilities, shopping and parking in the basement and great sky bar on 27th floor ;)
Staff forgot to clean my room-had to be done at my request at 6.00pm. No bath towel provided on day 1
Surprisingly, I could not make money exchange (to Polish Zlotych) at the cashier...
The stuff was very helpful. Breafast was excellent, delicious and wide range of foods. A személyzet nagyon kedves, segítőkész. A reggeli csodálatos, finom, nagy választékkal. A little bit far from the center, not really nice envirement.
I really enjoyed the cool modern design, the wifi, the good food in the restaurant (including breakfasts), the drinks in the nice bar, the clean and well-functioning saunas and above all the friendly and professional staff. Alll very young but far better motivated for their jobs than most hotel staff I have encountered elsewhere. The room was a bit tiny.
Good food in the Resturant . In the dining room during breakfast and dinner waiters prepare fried foods just between one table and the other , working with sliding kitchen ring making smell and smoke.
The right ratio price/quality, the hi-level cuisine, the strategic position for business.
Having business class hotel and spa in one. Noice of the air conditioning during the night and the impression that the windows are not noice proof enough.
Nice staff, super barman (Daniel)! French cook (Thierry).This hotel is new and has just opened... Everything is perfect.
price clean, hotel is brandnew with ikea furniture near to highway, good for a overnight to airport (which is still at 55 km distance, by the way) very hard to find, print map before you go: behind gass station, follow signs hotelsystem trafic noice, small rooms
the room although it is small it has all the necesary staff included. the hotel is new and very clean. buffet breakfast was excellent. staff was very halpfull and nice the location of the hotel isn`t found by the gps. the road acces to the hotel is through a gas station and a Mc Drive
Nice hotel with small but modern, cozy and clean rooms. Bathroom is also new and good sized. Very good breakfasts and delicious meals at the restraunt. The staff needs more advanced level of English, it would be very helpful.
It was so clean! Hard beds :) but such is the case in Europe...
The hotel was very clean and no-nonsense. We didn't really need anything more than a place to stay on our way through Katowice and it was exactly that. Nice, clean, comfortable, and cheap. It was very very very hard to find/get to. Even when we were there we didn't think we were because it doesn't say POPhotel anywhere on the building.
Good choice at breakfast. The price of the breakfast doesn't correspond with the price indicated by Booking. 25 pln instead od 18 pln. We had the same problem when taking a drink at the bar.
Very good brekfast. Do not use GPS to find this hotel. Better is to use Google maps and your clear mind... The entering to the hotel must be through petrol station. Follow local advertising sheets.
The price, cleaness of the room, fast and polite hotel crew
Very nice hotel staff and good price some things in thee room need to be checked(doors and light-lamps)
Staff were kind and helpful. Difficult to find. Lobby is a little smokey and dingy at night.
Loved a lot of the original Art Deco features. Staff very frendly and helpfull. Restaraunt very good Nothing negative to report
The staff was very helpful and in fact they came and met us to help us find the hotel when we were lost. I also liked the quality of the toiletries provided. The buffet breakfast was excellent and we really enjoyed our stay. We will definitely stay there again.
everything excellent and I require a lot of quality to say that nonthing
wide room and bed, breakfast,good location, design and spa
breakfast - full of choise, but not fresh; beds very small and uncomfortable; modern bathroom
Location and service
The rooms in the last floor were affected by the noise of the outside roof mounted central air conditioning unit. Despite of closed terrace door the noise was very perturbing.
The hotel was great on all aspects: price, food, comfort, staff. would recommend it any time.
I found my stay at the hotel very pleasurable everybody was very helpful No the hotel was fine
Size and layout of rooms was very good. The ability to use the internet in the room (without extra cost!) was great. Staff were welcoming and helpful
location is 5 mns walk from the bus / train station. very calm area of the city. none
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
Staff were excellent, very helpful.
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.
-nice small hotel near the city center; -good atmosphere; - good for business travel
Good breakfast, location and personeel. very nice for staying
Clean enough, friendly staff, nice breakfast choice just an economical perfect choice without any additional expectations
Poor room cleanliness
Nice Room, Friendly staff, good free internet, just by a tram stop The setting is rather a shock - reasonable looking hotel in a run down area
Was the only guest and they were very flexible and great!!!
Location, Parking, Breakfast Why not give the wlan log on codes automatically?
Helpful staff, good food, clean and comfortable room, good location.
Location The Room Had No Workable Shower, Had To Change Rooms, No Restaurant On First Night and Bar Closed 8-pm
Clean and very helpful staff Rooms not cleaned up each day and beds not made, and having to ring reception to have a toilet roll sent up
The staff could speak english, which was very helpful.
the food was excellent, melt in the mouth food, and cheap. staff were pleasant. bedroom was really comfy, could sleep all day! no tea and coffee facilities in the room, which would have been handy!
Their breakfast, sevices and their dealing and helping to customers
Location close to city center (Katowice) Surroundings outside the hotel = very miserable but possibly improvement will happen by next year.
Lobby staff and the food in the restaurant No lan or wlan internet connection
Excellent staff and restaurant good breakfast
Everything in this hotel was perfect! Espesially stuff! Very friendly! We will come to this hotel next time!
It' s a quite place. None.
2 friendly female staff @ cleaning lady Language barrier,clean towels,no european sockets for shaver@phone charger, no fridge,no sattelite tv.
Not far from the city center, very friendly personnel
Access to internet cable and power point sockets behind very heavy furniture. not a good idea!
The best part of the trip to this hotel was the morning we left. Nothing good
friendly staff, nice restaurant. the information on the website says the airport is about 23 km from the hotel. It is rather misleading information because it actually is about 43 km.
Dirty and slow running hot water.
Excellent service throughout and a wonderful Polish moutain style restaurant serving both Polish & international gourmet food. A real gem in the city! No lift.
particular style of the hotel and the rooms no elevator in the hotel - only stairs
хороший отель цена качество приемлена нет в номере кондиционеров
Staff where very helpful, food was great, room was very clean. I would stay here again.
The meal in the hotel s restaurant was excellent also hotel s decoration, wooden furniture and paintings.
Tradional Polish hotel
This was a clean hotel with large rooms that were very suitable for a family. The staff were helpful and breakfast fine. No tea making in the room which was a bit sparse. Katowice is not a holiday place itself but is practical for Auschwitz.
location We ordered the non smoking room. We got the room that stinks like somebody smoked an hour ago!
poor English spoken by staff
The staff were excellent,especially the ladies with the map.It is slighty, out of town,but great food and the best breakfast in Europe.As I have travelled,I dont say this without meaning..Best wishes, to all the people at Kinga.
nice staff, nice restaurant, a bit pricey, though!
Yes, we liked that hotel. Nice place, very good location
Room was clean The hotel bar closed too early. Unable to get a drink at 10 past 10. a token for a free drink was in the room, however when I requested a beer I was told the token only applied to soft drinks, this was not mentioned on the token.
Hotel is situated near highway; it's comfortable 2 stars hotel; It's very important to take room from other side of highway (otherwise will be very loud)
Depending on the place of parking, it was an extra fee (or free). It wasn't mentioned by the hotel staff, but at last I didn't have to pay for it. I wanted to pay the fees in Euro (cash) just as I showed here. It was a minor problem, because they have to use zloty. I haven't got enough zloty. (I didn't understand exactly, I think the real prices in zloty, the front desk assistant began to calculate the actual Euro price against I showed in this site) The solution was my Visa Card. I have ordered a breakfast too, it was quite good. I recommend to choose this option.
cosy restaurant and bar
the friendliness and helpfulness by the staff
Braekfast quite good A little far from city centre alot of taxi fares
Staff were helpful, hotel was clean and welcoming. It was close to main thoroughfare. The complimentary parking was limited, the twin beds were squashed into a space that originally been meant for a double bed. There were no drawers in which to put things.
The location is perfect. Everything was on the good level. I thing the breakfast is too expensive.
all is ok i didn't find anything wrong there