The location was the reason we picked it but the hotel was very nice. It has large rooms and i liked even the backyard view. I think it is very nice for the price it has. I think wireless internet should be priced lower and breakfast , or make a room price including both of them in with a discount so you dont have to pay 58 euros for 2 persons a day extra.
very nice room, nice bar for a late night drink poor location in regards to other top hotels in berlin, if youre looking to stay in mitte, other than that very nice hotel
Great Service Nothing
It was perfect and I will defintely go back, it was unique, modern , really clean, The room was excelent value for money but breakfast was too expensive as the place next door does a wonderful one for quarter the price.
Good hotel, new, modern, well run. Good breakfast, good internet, comfortable rooms. Local area is dull and empty, but there's an S-Bahn station directly opposite, so local transport is relatively easy. Also an U-Bahn not too far away.
Amazing hotel and with am amazing hotel restaurant!! A must when staying in germany.
1: it was very cold in the room. 2 : breakfast was with waiter and very little (even for a woman) 3:the impression was that they want your money for everything (turn on your TV and.........message and prices,look at the table..... prices) not even free coffee 4 € ?!?!?!
A classy hotel with pleasant staff. Excellent quality for a four star hotel
Style of the rooms and quality of food. There is no lounge.
Location We reserved a room for three. The hotel added an extra bed to the room which was terrible (squeaking and extremely not comfortable). We asked them to change the bed, but things did not improve. The room is very small and the walls of the bathroom are somewhat transparent. This does not fit 3 people. We cannot recommend this hotel. At least not for more than 2 people.
We liked that the hotel was not too big and the staff were friendly; also a great location no nearby laundry facilities and in house laundry expensive
Good service, nice room and convenient hotel location No swimming pool
Oteli merkezi bir konumda olduğu için tercih etmiştim.Buna rağmen sakin bir yerde olması da güzel oldu.Özellikle personelin yeterince ilgili ve nazik olması olumlu yönleri. I prefered this hotel mainly because of its location close to the downtown. The hotel was also quite silent and relaxing although its position in downtown. Staff was kind and interested in our needs.
Fiyat/fayda dengesini ve lokasyonunu -
Otel sehir merkezine çok yakın her şeyden önemlisi tarih açısından gezilmesi gereken yerler yürüme mesafesi içinde.. eşimle birlikte çok memnun kaldım. odadaki tv ler lcd ekran olursa daha iyi olur.
Lokasyon cok iyi idi Minibar eklenebilir
odalar temiz otel konforluydu. otelde yemek yemedik. kahvaltı için de dışarıya çıktık. çünkü kahvaltı fiyatı pahallıydı. genel anlamda iyi bir otel. rahat ettik.
bu otelde 2.defa kaldım.sessisliği ve temizliği beni etliledi.aynı zamanda çalışanları çok güleryüzlüydü. hayır
Temizlik dört dörtlük, personelin yaklaşımı sıcak, ulaşımı rahat bir otel olarak değerlendiriyorum. Check out işlemi sırasında, booking.com ile reservasyon yaparken kahvaltılı seçeneğini seçmeyip otelde imza karşılığı kahvaltı yapıldığında bunu extra olarak değerlendirip faturaya bu şekilde yansıtılması konusundaki ısrarı anlayamadım, booking.com dan yapılan diğer reservasyonlarda böyle bir sorun yaşamamıştım. Bu durum düzeltilmeli.
Çok iyi,eksik bulduğum birşey yok sayılır.Aynı caddede bulunan ve kendisinden daha pahalı Suite Hotel'den hizmet açısından çok dahs iyi.
I liked the customer service, the room was very comfortable and clean. I would recommend this hotel to my friends and if I come back to Berlin I will have no hesitation in using this hotel again. The only negative was that the bistro menu was very limited and the food service stopped at 23:00.
location too small room
the service, room and personal yes, the WLAN was not included and when I asked, it was very expensive, although, I book the hotel with WLAN and brakefast, but breakfast was extra cost to my bill.
the breakfast was good but expensive
Great breakfast, proximity of U-Bahn, quiet neighbourhood
Simple but beautiful attractively styled rooms. Quiet location. Good price.
It's very "regular" hotel. I was in some Mercure hotels in Europe, and this hotel was the most poor hotel of this brand. It was more like "Ibis" or even "Etap" hotels in other places in Europe. But good location, and clean rooms make it good choice for low budget. The breakfast was not in level of "Mercure" brand...The room was really small and hot.
The staff at the hotel was excellent and went out of their way to help us with any problems(to mention one the temperature in our room was unbearable until we were provided with a fan). The hotel isn't exactly at the best location, but there is a u-bahn station literally right across the street.
Hotel of a high standard and within walking distance of many attractions. Nearest U bahn only five minutes walk.
Although hotel is situated in a location which is on first impression a bit remote, the hotel itself was well renovated, good service, staff was friendly and spoke very good English. Rooms are very clean, bathroom modern and well equipped. Rooms are not spacious, so may be less good for family with small children. Public transport (U-bahn, two lines) on 50 meters of hotel, free parking before hotel. Potzdammerplatz is on walking distance (15 min) We did not use the breakfast mainly due to high price of 13 Euro. Cheaper possibilities downtown ( Subway, Starbucks, Dunkin donuts, and of course "Die Konditorei"). But this is actually the only negative remark. Price/quality for a 3 star hotel was therefore very good
The price and location were the main factors, good for public transport Loud teenagers in the smoking garden til late every night. No WI-FI in the rooms.
the staff was very friendly and helpful with directions etc. The room was clean and comfortable. The breakfast area was clean and very well stocked and managed, even later in the morning. The lounge area at night was an added bonus. Given the rate, this was the nicest place I stayed. Had to constantly ask for towels and soap from the front desk. They never had a problem giving it; seeems it was a common request from guests. Biggest negative is that the hotel is on a metro line without a direct link to anything. I spent alot of time changing on the metro and s bahn to go to museums and cultural exhibits.
The staff was friendly, the location was good. I also liked the breakfast. It is a hostel, so one should not expect full comfort. It is also a little bit noisy.
good location, friendly staff Single room was very small, and foam mattress very thin. I stayed during Berlin marathon and price was high.
Bright and clean room in a practical location with an excellent breakfast buffet. Rather noisy at night because most rooms face the central courtyard where people chat and drink.
no electronic payment
Easy access to underground, plenty of space, easy going, quiet area
very close to subway and within walking distance to Checkpoint charlie. everything was great, except the noise by youths in the night. Also they did not accept credit card which was one of the conditions for staying there.
Good breakfast, lovely staff, good - and cheap - bar for a beer before going out, clean rooms and good location. We booked a double room as a couple but got an empty dorm room instead. This would have been ok if the beds provided could have been pushed together but they were not designed with this in mind. In the end we put the mattresses on the floor and leaned the frames against the wall and, given the extra space in the room, this was fine for us. It would have been nice to know in advance though.
Location,staff,room,beautiful aletto hall
Otel merkeze çok yakın. Ben bir çok yeri yürüyerek gezdim. Merkezi bir konumda bulunmasına rağmen sessiz, gayet rahat. Oadalar çok geniş. Mikrodalga fırına varana kadar herşey var. Bundan sonra gideceğim bir şehirde Suite Otel varsa mutlaka ilk tercihim olacaktır. Yok. herşey çok çok güzeldi.
good location, modern and clean hotel, good service, nice staff and great b'fast
Excellent breakfast, the room are good size and so are the bathrooms. Close to S-Bahn station, and 15 min walking from the main attractions!!!!
I liked that the Hotel was clean, the staff very friendly and the room was so quiet we had a great sleep. We travelled with two children so this was very important.
Good location, polite staff, clean and nice rooms, comfort.
The really helpful staff and nice breakfast. Everybody of the staff was young and everybody of them was kind and helpful.
Good location, close to public transport, room with everything you need for a short city trip, extensive breakfast, very helpful and pleasant service at arrival and during stay.
Very clean accomodation. The housekeeping is excellent. Decent sized rooms. Comfortable bed. Good breakfast. Pleasant and respectful reception staff who were quite helpfull. The reception staff kindly allowed me to keep the room on for an extra couple of hours when I had to visit a doctor on my check-out day. Reasonable location that is fairly convenient for Anhalter Bahnhof U-Bahn station which was about 5-7 minutes away. Netto and Aldi supermarkets are within 100 metres away. No tea and coffee in rooms. The staff at reception that I spoke to only spoke very basic English. The internet access in the foyer was expensive; unless you brought your own lap top. Bath towels were on the small size. The shower head was loose and would not tighten. The title of the hotel 'NH Berlin Potsdamer Platz' is confusing as the hotel is quite a distance from the Potsdamer Platz square. Pillows were not substantial. The reception staff gave me the name and address of a doctor who was no longer in practice. It would not take much effort to have updated their records. In truth the surrounding area is not the most salubrious. Many people might find the TV/Radio hard to operate. The English plug adaptor 'rented' from reception didn't wo
it was a clean and good value for money hotel. althought on a rather large avenue it was very quite. professional place to stay. on the last day we had to queu up for breakfast, perhaps they do not have enough tables to accomodate all when the hotel is fully booked?
The room was very chic and clean. The breakfast was excellent. It was four or five blocks to a Metro. Mattresses were too firm for my liking. Check in was slow. Staff was very young and still learning...
It's good hotel for short visit in Berlin, it's new , clean and very good breakfest Small room and lobby, it's no mini bar ,
It is an extremely friendly place, very convenient for going around Berlin and the staff are well informed to help when asked, e.g. times of trains to Berlin Schoenefeld for the friends I was with at the weekend. The breakfast is great to start the day and it is pleasant area to sit and enjoy a drink and wait for friends to arrive.
Good value, good location I had to wait an hour for my simple meal to be served at dinner onfri 1 june. When i complained the pretty waitress said that she had just 15 minutes to satisfy me ( the hotel rule ). however, I settled for a free glass of wine.
Breakfasts, location Staff very unfriendly and unhelpful
Nice room, good view, calm and clean. Good breakfast but expensive. The pillows were very uncomfortable, too big and too hard. The window above the internet in the lobby shouldn t be open when windy or cold.
Rate versus location Extremely small bathrooms.
I liked the situation, near Postdamer Platz, and S bahn Anhalter Bahnhof The lift is very noisy
Friendly helpful staff. Food was good quality and well prepared. Room clean and functional no frills. Good value for money.
The hotel was super. We were 20 women and they could not have been more helpful arranging taxis etc for us all at any time and answering our frequent questions. It was a party for a friend getting married and she has also said that she couldn't have asked for a better weekend to send her into married life, so thank you very much.
The room was very clean, functional, comfortable. The staff were very nice and helpful. Nice spacious shower and I liked the lay out of the room. I found the room a bit warm and the switch for the fan did not seem to work. The towels were a bit thin but this is a very minor point.
The location was really good - very convenient for everything and in a very nice area of Berlin. The room was airy and spacious and the beds were very clean and comfortable.The decor in the hotel was very good and the whole place had a very nice feel to it.
Location was good for the purpose of the trip Street outside the hotel should be left free for guest coming with car. This would fasilitate better checking in receiving key for garage and then parking the car.
The friendly and courteous staff from the front desk to housekeeping. I think that an extra towel in the room would be helpful; even a single.
The room was clean, spacious and airy. There was no noise from other rooms or from the street. The breakfast buffet was good. The staff were friendly and were more than efficient, often going out of their way to be helpful. No dislikes.
Clenliness, friendliness of the staff, central position of the hotel in Berlin The noise from the street below
This was my second stay at the hotel within a period of a few months. Everything that was mentioned in my first review applies equally now. When we return to Berlin for another visit we will certainly stay there again.
The reception staff were excellent and went out of their way to give us any information we needed. We loved the flowers, wine and card they gave us to make our 30th wedding anniversary very special. The dinner menu in the restaurant was limited.
All the staff, at reception, in the bar/restaurant and cleaning ladies etc., were pleasant, affable and helpful. Everyone was happy and smiling and their warmth and enthusiasm was infectious. From the moment we arrived (the check in proceedure is quick and unfussy) we were made to feel at home, comfortable and relaxed. Our visit was the occasion of a "special" birthday. so the addition of flowers, and other "goodies", in our room was an absolute delight. The room itself was bright, spacious, unfussy and clean with a large ensuite bathroom. The location is very convenient with various local attractions within walking distance and the nearest U-Bahn is just around the corner. We have stayed in several city hotels in Europe over the last few years and would say that our visit to Hotel Riehmers Hofgarten is up there with the best. As a 3* hotel it compares equally, if not better than, some 5* hotels in other capital cities.
It was nice, clean and a very service-minded staff. The breakfast was excellent, but they should cover the breakfast things. It became dry: cheese. salomon and so on.
Very friendly owner/manager who would give every help on any issue.
location too warm at night
A very nice place to stay, the hotel staff were great and helpful with everything. A nice breakfast was also served every morning separately per person.
Very helpfull and friendly staff, good breakfast, large room, Close to U-bahn ,Metrobus
hotel staff are very kind.
Very good and friendly reception service. Nice to have a safe parking space. Some noise from the street. Next time we will reserve a room facing the backyard. A fridge would have been nice.
Good service for good price. Good location for me. Noise from the street. Was not really a non-smoke room
the hotel was clean, good breakfast, big room the noise from the street
The Staff, the Location, the breakfast!
Easy to get back and forward to centre Very clean , We had a room at the back of the hotel and it was very peaceful.The staff also were helpful.
The breakfast was good. It was in a nice location- near the underground. The room was clean and comfortable. There was neither a bar in the hotel, nor a restaurant. Just a soft drinks automatic maschine that was not cheap.
ideal for stay in Berlin, would like to recommend it, free parking, good breakfast, good rooms, good location in city center near U-Bahn the price of wireless internet access is too high 8 euro for an hour
Very good breakfest, nice personal, good location near to tube. Also clean room. I could recomand. Not enough regular parking places, had to park on muddy path.
efficient and clear; staff very knowledgable and helpful
The location near a train station was an excellent feature of the hotel which made it easy to get to from the beginning. The friendliness of the staff and the well appointed rooms made my stay a very comfortable one.
No fitness room or facility, although the hotel offered a reduced rate visit to a nearby fitness center.
good comfortable clean rooms nothing
Friendly and helpful staff, room well maintained, good shower & bathroom Having to change lifts when entering the hotel to access the room
The breakfast and the location spartan
The rooms were very good and peaceful refurbished. Bathroom was wonderful with a powerful shower. Location is ideal for a city trip. Entrance need some refurbishing
cheap, close to destination stinks a bit
Everything! The hotel was easily accessible by train, the room was fairly large and well furnished, the breakfast was good, the bathroom was very clean and new, and the price was incredible. I would definitely go back and send my friends as well.
Very clean and comfortable, nice breakfast, lots of local information. Fair price, gay friendly Housekeeping came in an hour before check out
The room was clear, the breakfast was excellent and more than enough. The hotel was approx. 7 min. walk from first SBahn.
Handy location, close to the centre of Berlin. Clean room. Reasonably priced. Nice punk bar out back. Unfriendly staff. Maybe smiles cost extra here.
Very helpfull and kind staff - great breachfast - very clean - very good service overall No
I liked that it included breakfast
good location 2 mins on s bhan(metro)to alexandre platz and 7mins to zoo garden station!!!!10 euro in taxi from train station perfect for weekend stay in berlin
The kind service and friendly attitude, the staff was very helpful and made our trip much easier and comfortable
Very clean large room which was comfortable. Very good selection of items for breakfast and great location
There is the good restraurant of German meal near this hotel.
Staff were very accommodating Bed sheet
They did their best to make my stay as nice as possible. They had a big party when I arrived, yet went out of their way to recognize me and help me check in.
Very helpful staff. Straightforward, clean hotel. No frills, no fuss.Great for a city base in interesting area away from main tourist area.
Cheap and impecable!
Staff are very welcoming and accommodating. Wonderful breakfast. Rooms comfortable with good facilities. Great for the price
Convenient and if you want to be in that part of Kreuzberg then this hotel is perfect. It is a bit far from U-bahn.
The room was very clean and nice. The staff also seemed to be friendly and helpfull. Hostel is not far away from Potsdamer Platz and the nearest S-Bahn station Anhalter Strasse is just around the corner. The building is quite old (which is also a good thing in my oppinion) and has lots of stairs and corridors.
The hotel is clean, the bathroom was exceptionally clean and the staff was really helpful. The launch area is great with pool tables, couches and free Internet. The room is clean and has the necessary. The location is pretty good, although is complicated to get to the airport from there. I only had one problem, that at some moment in the night was hard to sleep since the people in the room next to us were making tons of noise. I asked them to lower their voice, but although they did a little bit, I could hear them. It is a hotel that mainly really young people use so, may be I should have expected that it could be noisy from time to time.
Location close to centre of Berlin. 24 hr access.
Nice Staff, clean rooms
Friendly and community atmosphere, good breakfast, good wifi in the community area No wifi in the rooms
The room and building itself were great The people at the front were less than friendly
Shared toilets and showers are few and small.
Clean and comfortable room. Hostel quite well located to explore the city of Berlin. Close to underground system. Staff very helpful and polite at all times of day and night. Bit noisy while in the room from people passing in corridor outside..... bring ear plugs in future!
The location and atmosphere are good. There is no WIFI in the room. This is really not convenient.
Rate between costs, internet access, location. There was a school (teenagers) during the weekend; we need to compliant few times to the reception to make them silent until really late.