Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Otelin temizligi, konumu ve kahvaltisi cok guzeldi. Odalar da cok konforlu ve her turlu ihtiyaci karsilayacak arac var. Triple , 3 kisilik oda rezervasyonu yaptik, 3 ebevyn olarak kalacaktik ancak 2 regüler yatak ve bir cek yat / divan tarzi kucuk bir yatak ile karsilastik. Herhangi bir uyari yoktu rezervasyon yaptirirken . 1 arkadasimiz rahat uyuyamadi bu yuzden. Bundan sikayetci olduk otel calisanlarina ama degistiremediler bu fiyatta baska odamiz yok dediler. Sadece exclusive odalarda var 2 regular bed dediler fiyati yuksek dediler. Bu canimizi sıktı.
Fena bir otel degil
ODALARI gerçekten çok hoş. KÜÇÜK ama yatak ,yastiklar i̇nanilmaz rahat. lobi̇ myeni̇lenmemi̇ş. Yeni̇lenmeli̇. Oda servi̇si̇ yok denebi̇li̇r.
Personel güler yüzlü, oda temizliği hızlı ve iyi, kahvaltı Straousburg'daki en iyi kahvaltı
Best Western Hotel De Frande'in konumu her yere ve çalışanları cana yakın. Kesinlikle tercih edilebilir. Bundan sonra ki seyahatlerimizde mutlaka öncelikli olarak bu zinciri tercih edeceğiz.
personelin çözüm odaklı oluşu.Strasbourg için uygun otopark ücreti oda executive olmasına karşın son derece dar ve avluya bakıyordu.Oysa dışa bakan ve çok daha geniş executive odalar vardı.Bize verilen odaların executive olduğuna halen emin değilim
Location, very central Very nice staff Tiny room ( standard) Breakfast almost empty after 09.30
Everything was so good, especially the room was very wonderful.
The location is perfect to visit Strasbourg city center. It is too expensive for the quality that we got. The entrance to the hotel was dusty. The room is spacious but it is old. I prefer the firm mattress, so the soft mattress of the hotel did not suit me. There was a tile in the bathroom which did not fit well.
It was a very charming hotel in a nice location It was super hard to find, Strasbourg is very confusing and the entrance is on a pedestrian area.
Very convenient to the old city attractions. The room was very small.
Staff were very friendly
great staff very difficult to reach by car
Rooms were very clean, hotel breakfast was very good and value for the money. Location was also good, very close to the petit france. Parking was very difficult, very small space. Bathroom can use some renovation.
The room was to cold at night, so I slept very bad.
Room were in a quite good condition. Good noise insulation. Air conditioner. good ratio price/quality.parking area closed to the hotel. parking fee should be reviewed and lowered.
Good location, good price and a nice hotel with good and likable hotel staff. The breakfast could be more exciting.
The location is good and it is clean and tidy. No. Basically, everything is okay.
Location, location, location
Location Asked for a double bed was given 2 singles. Car park was 10 minutes walk away and Items in the room were not replaced daily
Nice, cosy and close to the railway station
good location, nice staff, quiet rooms
Everything was all set. A city book pass was provided that was very useful. Having WFI was very good - I needed to use i.
Unfortunately, I came away with fleas which must have been hiding in the pillow of the bed and was badly attacked and discomforted by the experience.
Clean, good value - no particular frills but just the job for a short stay in Strasbourg
Good location, friendly staff. The drain in the basin is not working properly, very slow.
The room was clea. There is a good, free access to Wi-Fi. Apart from that the loction is really convenient.
location hotel charged my credit card without my permission and I was going to pay cash or use another credit card
best location - easily accessible by car, yet 3 minutes walk from Place Kleber, safe garage next door (10 EUR per night), nice breakfast, nice Hippo restaurant round the corner noises from inside (walls are thin and you can hear too much from neighbouring rooms including bathrooms) and outside (you are in the city centre where noisy drunk people can be heard from the street)
Central location and helpful friendly staff. Room was very small and although there is parking available it was full when we arrived and I had to use public parking that initially was also full.
comfort and the design of the room, location of the hotel lunch should be provided, english version of the menu for the order should be provided, there should be more international channels on tv
Very good location
very central, friendly personnel, a clean and comfortable room
The location was good and hotel staff well disposed to help
Price was reasonable and good location. No air conditioning which was horrible during a heat wave.
Nice location, staff very nice, nothing to say on breakfast which follows the accepted rules now. Rooms could be a little bit improved in terms of noderness. Very clean however
Good location, close to the railway station The room was dirty, too small and internet connection didn't work properly.
Location brilliant and staff very friendly and helpful. I was disappointed on the size of the room. For the price and the way it was shown in the photos online I thought it would be bigger than it was.
A very comfortable location; a nice environment and neighbourhood. It would be good to have an electronic teapot in a room.
I liked the location of the hotel and the interior design of my room was truly stunning. I arrived at 1 pm and my room was not ready. I arrived again at 2 pm and my room was not ready. I had a meeting in Luxembourg and had to leave my belongings with the staff, which was not comforting for me. I also needed to take a shower but since my room was not ready I couldnt do so. When I arrived later at night, I had a different woman at the desk who was unpleasant and rude to me. I did not care for her tone with me and felt that she was very hostile. I do not know about you, but when I pay good money for a hotel room I do not appreciate being treated as an imbecile. If the people that work at Mercure hate people, perhaps they should not be working in customer service. I had problems with the Wi Fi as well.
very convenience as hotel is located right in front of the station. we could hear the conversation in the next room! although there were a shower curtain, there were no bathtab nor separated from the floor so after using, the floor was soaked with water!
location very basic, no air-conditioning, no fridges in rooms
I am safisfied with the hotel. Everythings was OK, excluding the price. The rate was high.
The location ! In front of the train station, close to the city center ... Perfect :)
That it is near the railway station The decor of the lobby.Looks sloppy.Reception staff was courteous but lacked warmth.
The location was excellent. The room was too basic for the price and the TV channels wewr very limited. Breakfast could have been better as well.
Staff were pleasant. Good location
Convenient to both train station & sightseeing: adequent for stopover stay
situation close to the main station the room is very small
Comfortable and well managed hotel. Rooms a bit shabby but clean. Good location near train station and tram.
It's a cosy place with a friendly personnel ,in avery convenient spot A little touch of rennovation in the interior (corridors etc) and a lot at exterior.
This is an excellent family hotel with great service, nice people and a truly wonderful dining room. Top value for money. there was nothing that we did not ike.
The restrautant was closed at dinner time.
wonderful staff, great English, very helpful. Stairs would make it impossible for handicapped, made carrying the bags a slight problem.
friendly staff, spacious room, good location the hotel-restaurant has no longer restaurant and that should be posted in the announce
The hotel was close to petit france area, so very convenient for visiting the christmas markets. Hotel staffs were very nice and welcoming. The building and the room needs a bit of renovation. They are so old and lack sense of clenliness although I could tell that the cleaning is done properly. Tough the price is not that expensive, I still thought it doesn't worth the money..
I liked that my room was ready before the check in time and the location was very convenient. The room was really overpriced and the facilities certainly did not match my expectations.
Very easy to find from railway station; near bus and tram routes; near enough to tourist centre of Strasbourg.
I thought the front desk personeel were very nice and accomodating. The room was nice, not a great view but for a last minute booking at discount it was fine since we were touring the city most of the time. Very happy to see you allowed pets at no extra charge. We will use the Bristol again:) Can't complain about anything
professionalism of the staff, atmosphere of the dining room dimensions of the room and corridor, lamps (reading is quite impossible), absence of a shower curtain
I particularly liked the breakfast. Fresh strawberries every day! Also the insulation seems to be very good as I did not hear much sound from other rooms nor from outside when the windows were closed. The carpet in the room is a bit old.
The location is very good
Convenient to railway station and city centre Large number of noisy students staying on the first night
morning shift - staff was very helpfull ( older man ) fire escape exits not accesible / obstructed / under repair
the location is good, close to station and city centre Shower gel is not replenished. If you use up the small bottle, you are not going to get another one during your stay...
I booked Le Bristol 5 minutes before I visited there, because of the train strike. It was to be my one day trip and I had never thought I would stay in Strasbourg at the day. Le Bristol is just one minute from the station, bus, and tram. So I decided. Finally, the staff at the reception was kind and polite, and supported me a lot, with speaking in English. It made me feel ease. Thanks. Wi-Fi didn't work at the room. I could use it at the lobby.